import type { BotonicData } from '@botonic/shared';
import { MessageType } from '@botonic/shared';
export declare enum HelpdeskEvent {
    StatusChanged = "status_changed",
    AgentMessageCreated = "agent_message_created",
    QueuePositionChanged = "queue_position_changed"
}
export declare enum InputType {
    Text = "text",
    Image = "image",
    Video = "video",
    Audio = "audio",
    Document = "document",
    Location = "location",
    Contact = "contact",
    Custom = "custom",
    Raw = "raw",
    CaseEventQueuePosition = "case_event_queue_position",
    Postback = "postback",
    Event = "event",
    /** Legacy typing: maps to v2 typing event_name "typing_on". */
    StartTyping = "start_typing",
    /** Legacy typing: maps to v2 typing event_name "typing_off". */
    SendPaused = "send_paused"
}
export declare enum NluType {
    Keyword = "keyword",
    SmartIntent = "smart-intent",
    Intent = "intent"
}
export interface NluResolution {
    type: NluType;
    matchedValue: string;
    payload?: string;
}
export interface CampaignV2 {
    id: string;
    name: string;
    agent_context?: string;
    end_date?: string;
}
export interface InputContext {
    campaigns_v2?: CampaignV2[];
}
export type SentBy = 'enduser' | 'agent' | 'bot';
export interface BotonicRequestInput {
    type: MessageType;
    data: BotonicData;
    provider_id?: string;
    sent_by?: string;
    db_id?: string;
    bot_interaction_id: string;
    conversation_id?: string;
    context?: InputContext;
    /** Bot-side: NLU resolution set by plugins. */
    nluResolution?: NluResolution;
}
/**
 * Facade over {@link BotonicRequestInput}: wraps the wire payload and exposes
 * camelCase accessors (`text`, `botInteractionId`, …). It does not implement
 * `BotonicRequestInput` (naming and shape differ on purpose).
 */
export declare class BotonicContextInput {
    private rawInput;
    constructor(rawInput: BotonicRequestInput);
    get type(): MessageType;
    get data(): BotonicData;
    get providerId(): string | undefined;
    get sentBy(): string | undefined;
    get dbId(): string | undefined;
    get botInteractionId(): string;
    get conversationId(): string | undefined;
    get context(): InputContext | undefined;
    get nluResolution(): NluResolution | undefined;
    set nluResolution(v: NluResolution | undefined);
    private getKeyDataStringValue;
    get text(): string | undefined;
    set text(value: string);
    get payload(): string | undefined;
    set payload(value: string | undefined);
    get referral(): string | undefined;
    get attachmentUrl(): string | undefined;
    get transcript(): string | undefined;
    /** True when the input is text with string data present. */
    hasInputText(): boolean;
    /**
     * Replace the current input with a synthetic postback so type and data stay in sync.
     * Use for redirect flow instead of mutating payload/type/text individually.
     */
    setAsPostback(payload: string): void;
    /**
     * Replace the current input with synthetic text so type and data stay in sync.
     * Use when converting e.g. WhatsApp referral to text input.
     */
    setAsText(text: string): void;
}