{
  "openapi": "3.1.0",
  "info": {
    "title": "",
    "version": "1.0.0"
  },
  "paths": {
    "/now/table/{tableName}/{recordId}": {
      "get": {
        "tags": [
          "Table"
        ],
        "operationId": "queryTableByNameAndId",
        "description": "The parameters and request body are for method: queryTableByNameAndId. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "parent": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "caused_by": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "child_incidents": {
                          "type": "string"
                        },
                        "hold_reason": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "resolved_by": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "calendar_stc": {
                          "type": "string"
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "string"
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "rfc": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "caller_id": {
                          "type": "string"
                        },
                        "reopened_time": {
                          "type": "string"
                        },
                        "resolved_at": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "subcategory": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "business_stc": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "notify": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "string"
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "parent_incident": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "reopened_by": {
                          "type": "string"
                        },
                        "incident_state": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "problem_id": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "string"
                        },
                        "severity": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "reopen_count": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "03dbb48fdb040010a704fe1b6896191b",
                    "short_description": "Updated Table Record",
                    "parent": "",
                    "made_sla": "true",
                    "caused_by": "",
                    "watch_list": "",
                    "upon_reject": "cancel",
                    "sys_updated_on": "2019-09-26 23:01:47",
                    "child_incidents": "0",
                    "hold_reason": "",
                    "approval_history": "",
                    "number": "INC0010019",
                    "resolved_by": "",
                    "sys_updated_by": "admin",
                    "opened_by": {
                      "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": "",
                    "sys_created_on": "2019-09-26 23:01:45",
                    "sys_domain": {
                      "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                      "value": "global"
                    },
                    "state": "1",
                    "sys_created_by": "admin",
                    "knowledge": "false",
                    "order": "",
                    "calendar_stc": "",
                    "closed_at": "",
                    "cmdb_ci": "",
                    "delivery_plan": "",
                    "impact": "3",
                    "active": "true",
                    "work_notes_list": "",
                    "business_service": "",
                    "priority": "5",
                    "sys_domain_path": "/",
                    "rfc": "",
                    "time_worked": "",
                    "expected_start": "",
                    "opened_at": "2019-09-26 23:01:45",
                    "business_duration": "",
                    "group_list": "",
                    "work_end": "",
                    "caller_id": "",
                    "reopened_time": "",
                    "resolved_at": "",
                    "approval_set": "",
                    "subcategory": "",
                    "work_notes": "",
                    "close_code": "",
                    "correlation_display": "",
                    "delivery_task": "",
                    "work_start": "",
                    "assignment_group": "",
                    "additional_assignee_list": "",
                    "business_stc": "",
                    "description": "",
                    "calendar_duration": "",
                    "close_notes": "",
                    "notify": "1",
                    "sys_class_name": "incident",
                    "closed_by": "",
                    "follow_up": "",
                    "parent_incident": "",
                    "contact_type": "",
                    "reopened_by": "",
                    "incident_state": "1",
                    "urgency": "3",
                    "problem_id": "",
                    "company": "",
                    "reassignment_count": "0",
                    "activity_due": "",
                    "assigned_to": "",
                    "severity": "3",
                    "comments": "",
                    "approval": "not requested",
                    "sla_due": "",
                    "comments_and_work_notes": "",
                    "due_date": "",
                    "sys_mod_count": "1",
                    "reopen_count": "0",
                    "sys_tags": "",
                    "escalation": "0",
                    "upon_approval": "proceed",
                    "correlation_id": "",
                    "location": "",
                    "category": "inquiry"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "tableName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "tableName",
              "type": "string"
            }
          },
          {
            "name": "recordId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "recordId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "Table"
        ],
        "operationId": "updateTableRecord",
        "description": "The parameters and request body are for method: updateTableRecord. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "parent": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "caused_by": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "child_incidents": {
                          "type": "string"
                        },
                        "hold_reason": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "resolved_by": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "calendar_stc": {
                          "type": "string"
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "string"
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "rfc": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "caller_id": {
                          "type": "string"
                        },
                        "reopened_time": {
                          "type": "string"
                        },
                        "resolved_at": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "subcategory": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "business_stc": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "notify": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "string"
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "parent_incident": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "reopened_by": {
                          "type": "string"
                        },
                        "incident_state": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "problem_id": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "string"
                        },
                        "severity": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "reopen_count": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "03dbb48fdb040010a704fe1b6896191b",
                    "short_description": "Updated Table Record",
                    "parent": "",
                    "made_sla": "true",
                    "caused_by": "",
                    "watch_list": "",
                    "upon_reject": "cancel",
                    "sys_updated_on": "2019-09-26 23:01:47",
                    "child_incidents": "0",
                    "hold_reason": "",
                    "approval_history": "",
                    "number": "INC0010019",
                    "resolved_by": "",
                    "sys_updated_by": "admin",
                    "opened_by": {
                      "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": "",
                    "sys_created_on": "2019-09-26 23:01:45",
                    "sys_domain": {
                      "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                      "value": "global"
                    },
                    "state": "1",
                    "sys_created_by": "admin",
                    "knowledge": "false",
                    "order": "",
                    "calendar_stc": "",
                    "closed_at": "",
                    "cmdb_ci": "",
                    "delivery_plan": "",
                    "impact": "3",
                    "active": "true",
                    "work_notes_list": "",
                    "business_service": "",
                    "priority": "5",
                    "sys_domain_path": "/",
                    "rfc": "",
                    "time_worked": "",
                    "expected_start": "",
                    "opened_at": "2019-09-26 23:01:45",
                    "business_duration": "",
                    "group_list": "",
                    "work_end": "",
                    "caller_id": "",
                    "reopened_time": "",
                    "resolved_at": "",
                    "approval_set": "",
                    "subcategory": "",
                    "work_notes": "",
                    "close_code": "",
                    "correlation_display": "",
                    "delivery_task": "",
                    "work_start": "",
                    "assignment_group": "",
                    "additional_assignee_list": "",
                    "business_stc": "",
                    "description": "",
                    "calendar_duration": "",
                    "close_notes": "",
                    "notify": "1",
                    "sys_class_name": "incident",
                    "closed_by": "",
                    "follow_up": "",
                    "parent_incident": "",
                    "contact_type": "",
                    "reopened_by": "",
                    "incident_state": "1",
                    "urgency": "3",
                    "problem_id": "",
                    "company": "",
                    "reassignment_count": "0",
                    "activity_due": "",
                    "assigned_to": "",
                    "severity": "3",
                    "comments": "",
                    "approval": "not requested",
                    "sla_due": "",
                    "comments_and_work_notes": "",
                    "due_date": "",
                    "sys_mod_count": "1",
                    "reopen_count": "0",
                    "sys_tags": "",
                    "escalation": "0",
                    "upon_approval": "proceed",
                    "correlation_id": "",
                    "location": "",
                    "category": "inquiry"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "tableName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "tableName",
              "type": "string"
            }
          },
          {
            "name": "recordId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "recordId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "Table"
        ],
        "operationId": "deleteTableRecord",
        "description": "The parameters and request body are for method: deleteTableRecord. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "tableName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "tableName",
              "type": "string"
            }
          },
          {
            "name": "recordId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "recordId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/{tableName}": {
      "get": {
        "tags": [
          "Table"
        ],
        "operationId": "queryTableByName",
        "description": "The parameters and request body are for method: queryTableByName. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "string"
                          },
                          "short_description": {
                            "type": "string"
                          },
                          "parent": {
                            "type": "string"
                          },
                          "made_sla": {
                            "type": "string"
                          },
                          "caused_by": {
                            "type": "string"
                          },
                          "watch_list": {
                            "type": "string"
                          },
                          "upon_reject": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "child_incidents": {
                            "type": "string"
                          },
                          "hold_reason": {
                            "type": "string"
                          },
                          "approval_history": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "resolved_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "opened_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "user_input": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "state": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "knowledge": {
                            "type": "string"
                          },
                          "order": {
                            "type": "string"
                          },
                          "calendar_stc": {
                            "type": "string"
                          },
                          "closed_at": {
                            "type": "string"
                          },
                          "cmdb_ci": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "string"
                          },
                          "impact": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "work_notes_list": {
                            "type": "string"
                          },
                          "business_service": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "priority": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "rfc": {
                            "type": "string"
                          },
                          "time_worked": {
                            "type": "string"
                          },
                          "expected_start": {
                            "type": "string"
                          },
                          "opened_at": {
                            "type": "string"
                          },
                          "business_duration": {
                            "type": "string"
                          },
                          "group_list": {
                            "type": "string"
                          },
                          "work_end": {
                            "type": "string"
                          },
                          "caller_id": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "reopened_time": {
                            "type": "string"
                          },
                          "resolved_at": {
                            "type": "string"
                          },
                          "approval_set": {
                            "type": "string"
                          },
                          "subcategory": {
                            "type": "string"
                          },
                          "work_notes": {
                            "type": "string"
                          },
                          "close_code": {
                            "type": "string"
                          },
                          "correlation_display": {
                            "type": "string"
                          },
                          "delivery_task": {
                            "type": "string"
                          },
                          "work_start": {
                            "type": "string"
                          },
                          "assignment_group": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "additional_assignee_list": {
                            "type": "string"
                          },
                          "business_stc": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "calendar_duration": {
                            "type": "string"
                          },
                          "close_notes": {
                            "type": "string"
                          },
                          "notify": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "closed_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "follow_up": {
                            "type": "string"
                          },
                          "parent_incident": {
                            "type": "string"
                          },
                          "contact_type": {
                            "type": "string"
                          },
                          "reopened_by": {
                            "type": "string"
                          },
                          "incident_state": {
                            "type": "string"
                          },
                          "urgency": {
                            "type": "string"
                          },
                          "problem_id": {
                            "type": "string"
                          },
                          "company": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "reassignment_count": {
                            "type": "string"
                          },
                          "activity_due": {
                            "type": "string"
                          },
                          "assigned_to": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "severity": {
                            "type": "string"
                          },
                          "comments": {
                            "type": "string"
                          },
                          "approval": {
                            "type": "string"
                          },
                          "sla_due": {
                            "type": "string"
                          },
                          "comments_and_work_notes": {
                            "type": "string"
                          },
                          "due_date": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "reopen_count": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "escalation": {
                            "type": "string"
                          },
                          "upon_approval": {
                            "type": "string"
                          },
                          "correlation_id": {
                            "type": "string"
                          },
                          "location": {
                            "type": "string"
                          },
                          "category": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": "1c741bd70b2322007518478d83673af3",
                      "short_description": "Unable to connect to email",
                      "parent": "",
                      "made_sla": "true",
                      "caused_by": "",
                      "watch_list": "",
                      "upon_reject": "cancel",
                      "sys_updated_on": "2016-12-14 02:46:44",
                      "child_incidents": "0",
                      "hold_reason": "",
                      "approval_history": "",
                      "number": "INC0000060",
                      "resolved_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007",
                        "value": "5137153cc611227c000bbd1bd8cd2007"
                      },
                      "sys_updated_by": "employee",
                      "opened_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/681ccaf9c0a8016400b98a06818d57c7",
                        "value": "681ccaf9c0a8016400b98a06818d57c7"
                      },
                      "user_input": "",
                      "sys_created_on": "2016-12-12 15:19:57",
                      "sys_domain": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                        "value": "global"
                      },
                      "state": "7",
                      "sys_created_by": "employee",
                      "knowledge": "false",
                      "order": "",
                      "calendar_stc": "102197",
                      "closed_at": "2016-12-14 02:46:44",
                      "cmdb_ci": {
                        "link": "https://dev58661.service-now.com/api/now/table/cmdb_ci/109562a3c611227500a7b7ff98cc0dc7",
                        "value": "109562a3c611227500a7b7ff98cc0dc7"
                      },
                      "delivery_plan": "",
                      "impact": "2",
                      "active": "false",
                      "work_notes_list": "",
                      "business_service": {
                        "link": "https://dev58661.service-now.com/api/now/table/cmdb_ci_service/27d32778c0a8000b00db970eeaa60f16",
                        "value": "27d32778c0a8000b00db970eeaa60f16"
                      },
                      "priority": "3",
                      "sys_domain_path": "/",
                      "rfc": "",
                      "time_worked": "",
                      "expected_start": "",
                      "opened_at": "2016-12-12 15:19:57",
                      "business_duration": "1970-01-01 08:00:00",
                      "group_list": "",
                      "work_end": "",
                      "caller_id": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/681ccaf9c0a8016400b98a06818d57c7",
                        "value": "681ccaf9c0a8016400b98a06818d57c7"
                      },
                      "reopened_time": "",
                      "resolved_at": "2016-12-13 21:43:14",
                      "approval_set": "",
                      "subcategory": "email",
                      "work_notes": "",
                      "close_code": "Solved (Permanently)",
                      "correlation_display": "",
                      "delivery_task": "",
                      "work_start": "",
                      "assignment_group": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/287ebd7da9fe198100f92cc8d1d2154e",
                        "value": "287ebd7da9fe198100f92cc8d1d2154e"
                      },
                      "additional_assignee_list": "",
                      "business_stc": "28800",
                      "description": "I am unable to connect to the email server. It appears to be down.",
                      "calendar_duration": "1970-01-02 04:23:17",
                      "close_notes": "This incident is resolved.",
                      "notify": "1",
                      "sys_class_name": "incident",
                      "closed_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/681ccaf9c0a8016400b98a06818d57c7",
                        "value": "681ccaf9c0a8016400b98a06818d57c7"
                      },
                      "follow_up": "",
                      "parent_incident": "",
                      "contact_type": "self-service",
                      "reopened_by": "",
                      "incident_state": "7",
                      "urgency": "2",
                      "problem_id": "",
                      "company": {
                        "link": "https://dev58661.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec",
                        "value": "31bea3d53790200044e0bfc8bcbe5dec"
                      },
                      "reassignment_count": "2",
                      "activity_due": "2016-12-13 01:26:36",
                      "assigned_to": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007",
                        "value": "5137153cc611227c000bbd1bd8cd2007"
                      },
                      "severity": "3",
                      "comments": "",
                      "approval": "not requested",
                      "sla_due": "",
                      "comments_and_work_notes": "",
                      "due_date": "",
                      "sys_mod_count": "15",
                      "reopen_count": "0",
                      "sys_tags": "",
                      "escalation": "0",
                      "upon_approval": "proceed",
                      "correlation_id": "",
                      "location": "",
                      "category": "inquiry"
                    },
                    {
                      "sys_id": "1c832706732023002728660c4cf6a7b9",
                      "short_description": "My computer is not detecting the headphone device",
                      "parent": "",
                      "made_sla": "true",
                      "caused_by": "",
                      "watch_list": "",
                      "upon_reject": "cancel",
                      "sys_updated_on": "2019-06-05 20:07:25",
                      "child_incidents": "1",
                      "hold_reason": "",
                      "approval_history": "",
                      "number": "INC0009002",
                      "resolved_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "sys_updated_by": "system",
                      "opened_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": "",
                      "sys_created_on": "2018-09-16 12:50:05",
                      "sys_domain": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                        "value": "global"
                      },
                      "state": "7",
                      "sys_created_by": "admin",
                      "knowledge": "false",
                      "order": "",
                      "calendar_stc": "114",
                      "closed_at": "2018-12-10 03:29:08",
                      "cmdb_ci": "",
                      "delivery_plan": "",
                      "impact": "2",
                      "active": "false",
                      "work_notes_list": "",
                      "business_service": "",
                      "priority": "3",
                      "sys_domain_path": "/",
                      "rfc": "",
                      "time_worked": "",
                      "expected_start": "",
                      "opened_at": "2018-09-16 12:49:23",
                      "business_duration": "1970-01-01 00:00:00",
                      "group_list": "",
                      "work_end": "",
                      "caller_id": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/77ad8176731313005754660c4cf6a7de",
                        "value": "77ad8176731313005754660c4cf6a7de"
                      },
                      "reopened_time": "",
                      "resolved_at": "2018-09-16 12:51:17",
                      "approval_set": "",
                      "subcategory": "",
                      "work_notes": "",
                      "close_code": "Solved (Permanently)",
                      "correlation_display": "",
                      "delivery_task": "",
                      "work_start": "",
                      "assignment_group": "",
                      "additional_assignee_list": "",
                      "business_stc": "0",
                      "description": "My computer is not detecting the headphone device. It could be an issue with the USB port.",
                      "calendar_duration": "1970-01-01 00:01:54",
                      "close_notes": "This is not an issue with the USB port. Replaced the headset to resolve the issue.",
                      "notify": "1",
                      "sys_class_name": "incident",
                      "closed_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "follow_up": "",
                      "parent_incident": "",
                      "contact_type": "",
                      "reopened_by": "",
                      "incident_state": "7",
                      "urgency": "2",
                      "problem_id": "",
                      "company": "",
                      "reassignment_count": "0",
                      "activity_due": "",
                      "assigned_to": "",
                      "severity": "3",
                      "comments": "",
                      "approval": "not requested",
                      "sla_due": "",
                      "comments_and_work_notes": "",
                      "due_date": "",
                      "sys_mod_count": "9",
                      "reopen_count": "0",
                      "sys_tags": "",
                      "escalation": "0",
                      "upon_approval": "proceed",
                      "correlation_id": "",
                      "location": "",
                      "category": "Hardware"
                    },
                    {
                      "sys_id": "46b66a40a9fe198101f243dfbc79033d",
                      "short_description": "Reset my password",
                      "parent": "",
                      "made_sla": "false",
                      "caused_by": "",
                      "watch_list": "",
                      "upon_reject": "",
                      "sys_updated_on": "2019-06-04 20:16:04",
                      "child_incidents": "",
                      "hold_reason": "",
                      "approval_history": "",
                      "number": "INC0000009",
                      "resolved_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "sys_updated_by": "admin",
                      "opened_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0",
                        "value": "9ee1b13dc6112271007f9d0efdb69cd0"
                      },
                      "user_input": "",
                      "sys_created_on": "2019-03-17 22:51:33",
                      "sys_domain": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                        "value": "global"
                      },
                      "state": "7",
                      "sys_created_by": "don.goodliffe",
                      "knowledge": "false",
                      "order": "",
                      "calendar_stc": "7333549",
                      "closed_at": "2019-03-12 22:55:16",
                      "cmdb_ci": "",
                      "delivery_plan": "",
                      "impact": "1",
                      "active": "false",
                      "work_notes_list": "",
                      "business_service": "",
                      "priority": "1",
                      "sys_domain_path": "/",
                      "rfc": "",
                      "time_worked": "",
                      "expected_start": "",
                      "opened_at": "2019-03-11 22:50:23",
                      "business_duration": "1970-01-21 06:05:49",
                      "group_list": "",
                      "work_end": "",
                      "caller_id": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2006",
                        "value": "5137153cc611227c000bbd1bd8cd2006"
                      },
                      "reopened_time": "",
                      "resolved_at": "2019-06-04 19:56:12",
                      "approval_set": "",
                      "subcategory": "",
                      "work_notes": "",
                      "close_code": "Closed/Resolved by Caller",
                      "correlation_display": "",
                      "delivery_task": "",
                      "work_start": "",
                      "assignment_group": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/d625dccec0a8016700a222a0f7900d06",
                        "value": "d625dccec0a8016700a222a0f7900d06"
                      },
                      "additional_assignee_list": "",
                      "business_stc": "1749949",
                      "description": "I can't remember my password and need to log in. Can someone reset my password asap? I am blocked on several urgent items until I can log in again.",
                      "calendar_duration": "1970-03-26 21:05:49",
                      "close_notes": "Closed before close notes were made mandatory\n\t\t",
                      "notify": "1",
                      "sys_class_name": "incident",
                      "closed_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0",
                        "value": "9ee1b13dc6112271007f9d0efdb69cd0"
                      },
                      "follow_up": "",
                      "parent_incident": "",
                      "contact_type": "phone",
                      "reopened_by": "",
                      "incident_state": "7",
                      "urgency": "1",
                      "problem_id": "",
                      "company": {
                        "link": "https://dev58661.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec",
                        "value": "31bea3d53790200044e0bfc8bcbe5dec"
                      },
                      "reassignment_count": "1",
                      "activity_due": "",
                      "assigned_to": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2007",
                        "value": "5137153cc611227c000bbd1bd8cd2007"
                      },
                      "severity": "3",
                      "comments": "",
                      "approval": "not requested",
                      "sla_due": "",
                      "comments_and_work_notes": "",
                      "due_date": "",
                      "sys_mod_count": "8",
                      "reopen_count": "",
                      "sys_tags": "",
                      "escalation": "0",
                      "upon_approval": "",
                      "correlation_id": "",
                      "location": {
                        "link": "https://dev58661.service-now.com/api/now/table/cmn_location/108752c8c611227501d4ab0e392ba97f",
                        "value": "108752c8c611227501d4ab0e392ba97f"
                      },
                      "category": "inquiry"
                    },
                    {
                      "sys_id": "46b9490da9fe1981003c938dab89bda3",
                      "short_description": "Need Oracle 10GR2 installed",
                      "parent": "",
                      "made_sla": "false",
                      "caused_by": "",
                      "watch_list": "",
                      "upon_reject": "",
                      "sys_updated_on": "2019-06-04 20:16:35",
                      "child_incidents": "",
                      "hold_reason": "",
                      "approval_history": "",
                      "number": "INC0000010",
                      "resolved_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "sys_updated_by": "admin",
                      "opened_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0",
                        "value": "9ee1b13dc6112271007f9d0efdb69cd0"
                      },
                      "user_input": "",
                      "sys_created_on": "2019-03-17 22:54:41",
                      "sys_domain": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                        "value": "global"
                      },
                      "state": "7",
                      "sys_created_by": "don.goodliffe",
                      "knowledge": "false",
                      "order": "",
                      "calendar_stc": "7851790",
                      "closed_at": "2019-03-10 22:54:55",
                      "cmdb_ci": "",
                      "delivery_plan": "",
                      "impact": "2",
                      "active": "false",
                      "work_notes_list": "",
                      "business_service": "",
                      "priority": "4",
                      "sys_domain_path": "/",
                      "rfc": "",
                      "time_worked": "",
                      "expected_start": "",
                      "opened_at": "2019-03-05 22:53:02",
                      "business_duration": "1970-01-22 14:03:10",
                      "group_list": "",
                      "work_end": "",
                      "caller_id": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/5137153cc611227c000bbd1bd8cd2005",
                        "value": "5137153cc611227c000bbd1bd8cd2005"
                      },
                      "reopened_time": "",
                      "resolved_at": "2019-06-04 19:56:12",
                      "approval_set": "",
                      "subcategory": "",
                      "work_notes": "",
                      "close_code": "Closed/Resolved by Caller",
                      "correlation_display": "",
                      "delivery_task": "",
                      "work_start": "",
                      "assignment_group": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/287ee6fea9fe198100ada7950d0b1b73",
                        "value": "287ee6fea9fe198100ada7950d0b1b73"
                      },
                      "additional_assignee_list": "",
                      "business_stc": "1864990",
                      "description": "Currently running 10GR1 and need to upgrade to 10GR2.",
                      "calendar_duration": "1970-04-01 21:03:10",
                      "close_notes": "Closed before close notes were made mandatory\n\t\t",
                      "notify": "1",
                      "sys_class_name": "incident",
                      "closed_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/9ee1b13dc6112271007f9d0efdb69cd0",
                        "value": "9ee1b13dc6112271007f9d0efdb69cd0"
                      },
                      "follow_up": "",
                      "parent_incident": "",
                      "contact_type": "phone",
                      "reopened_by": "",
                      "incident_state": "7",
                      "urgency": "3",
                      "problem_id": "",
                      "company": {
                        "link": "https://dev58661.service-now.com/api/now/table/core_company/31bea3d53790200044e0bfc8bcbe5dec",
                        "value": "31bea3d53790200044e0bfc8bcbe5dec"
                      },
                      "reassignment_count": "2",
                      "activity_due": "",
                      "assigned_to": {
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                      "resolved_by": "",
                      "sys_updated_by": "admin",
                      "opened_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": "",
                      "sys_created_on": "2018-10-17 05:47:45",
                      "sys_domain": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                        "value": "global"
                      },
                      "state": "1",
                      "sys_created_by": "admin",
                      "knowledge": "false",
                      "order": "",
                      "calendar_stc": "",
                      "closed_at": "",
                      "cmdb_ci": "",
                      "delivery_plan": "",
                      "impact": "1",
                      "active": "true",
                      "work_notes_list": "",
                      "business_service": "",
                      "priority": "1",
                      "sys_domain_path": "/",
                      "rfc": "",
                      "time_worked": "",
                      "expected_start": "",
                      "opened_at": "2018-10-17 05:47:10",
                      "business_duration": "",
                      "group_list": "",
                      "work_end": "",
                      "caller_id": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/77ad8176731313005754660c4cf6a7de",
                        "value": "77ad8176731313005754660c4cf6a7de"
                      },
                      "reopened_time": "",
                      "resolved_at": "",
                      "approval_set": "",
                      "subcategory": "",
                      "work_notes": "",
                      "close_code": "",
                      "correlation_display": "",
                      "delivery_task": "",
                      "work_start": "",
                      "assignment_group": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/36c741fa731313005754660c4cf6a70d",
                        "value": "36c741fa731313005754660c4cf6a70d"
                      },
                      "additional_assignee_list": "",
                      "business_stc": "",
                      "description": "Employee payroll application server is down.Not able to login with valid credentials.",
                      "calendar_duration": "",
                      "close_notes": "",
                      "notify": "1",
                      "sys_class_name": "incident",
                      "closed_by": "",
                      "follow_up": "",
                      "parent_incident": "",
                      "contact_type": "",
                      "reopened_by": "",
                      "incident_state": "1",
                      "urgency": "1",
                      "problem_id": "",
                      "company": "",
                      "reassignment_count": "0",
                      "activity_due": "2018-12-13 09:26:28",
                      "assigned_to": "",
                      "severity": "3",
                      "comments": "",
                      "approval": "not requested",
                      "sla_due": "",
                      "comments_and_work_notes": "",
                      "due_date": "",
                      "sys_mod_count": "6",
                      "reopen_count": "0",
                      "sys_tags": "",
                      "escalation": "0",
                      "upon_approval": "proceed",
                      "correlation_id": "",
                      "location": "",
                      "category": "hardware"
                    },
                    {
                      "sys_id": "f9785336db400010a704fe1b6896198a",
                      "short_description": "Create Table Record",
                      "parent": "",
                      "made_sla": "true",
                      "caused_by": "",
                      "watch_list": "",
                      "upon_reject": "cancel",
                      "sys_updated_on": "2019-09-26 15:47:29",
                      "child_incidents": "0",
                      "hold_reason": "",
                      "approval_history": "",
                      "number": "INC0010012",
                      "resolved_by": "",
                      "sys_updated_by": "admin",
                      "opened_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": "",
                      "sys_created_on": "2019-09-26 15:47:29",
                      "sys_domain": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                        "value": "global"
                      },
                      "state": "1",
                      "sys_created_by": "admin",
                      "knowledge": "false",
                      "order": "",
                      "calendar_stc": "",
                      "closed_at": "",
                      "cmdb_ci": "",
                      "delivery_plan": "",
                      "impact": "3",
                      "active": "true",
                      "work_notes_list": "",
                      "business_service": "",
                      "priority": "5",
                      "sys_domain_path": "/",
                      "rfc": "",
                      "time_worked": "",
                      "expected_start": "",
                      "opened_at": "2019-09-26 15:47:29",
                      "business_duration": "",
                      "group_list": "",
                      "work_end": "",
                      "caller_id": "",
                      "reopened_time": "",
                      "resolved_at": "",
                      "approval_set": "",
                      "subcategory": "",
                      "work_notes": "",
                      "close_code": "",
                      "correlation_display": "",
                      "delivery_task": "",
                      "work_start": "",
                      "assignment_group": "",
                      "additional_assignee_list": "",
                      "business_stc": "",
                      "description": "",
                      "calendar_duration": "",
                      "close_notes": "",
                      "notify": "1",
                      "sys_class_name": "incident",
                      "closed_by": "",
                      "follow_up": "",
                      "parent_incident": "",
                      "contact_type": "",
                      "reopened_by": "",
                      "incident_state": "1",
                      "urgency": "3",
                      "problem_id": "",
                      "company": "",
                      "reassignment_count": "0",
                      "activity_due": "",
                      "assigned_to": "",
                      "severity": "3",
                      "comments": "",
                      "approval": "not requested",
                      "sla_due": "",
                      "comments_and_work_notes": "",
                      "due_date": "",
                      "sys_mod_count": "0",
                      "reopen_count": "0",
                      "sys_tags": "",
                      "escalation": "0",
                      "upon_approval": "proceed",
                      "correlation_id": "",
                      "location": "",
                      "category": "inquiry"
                    },
                    {
                      "sys_id": "ff4c21c4735123002728660c4cf6a758",
                      "short_description": "Need access to the common drive.",
                      "parent": "",
                      "made_sla": "true",
                      "caused_by": "",
                      "watch_list": "",
                      "upon_reject": "cancel",
                      "sys_updated_on": "2018-12-13 07:28:49",
                      "child_incidents": "0",
                      "hold_reason": "",
                      "approval_history": "",
                      "number": "INC0007002",
                      "resolved_by": "",
                      "sys_updated_by": "admin",
                      "opened_by": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": "",
                      "sys_created_on": "2018-10-17 05:48:24",
                      "sys_domain": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                        "value": "global"
                      },
                      "state": "1",
                      "sys_created_by": "admin",
                      "knowledge": "false",
                      "order": "",
                      "calendar_stc": "",
                      "closed_at": "",
                      "cmdb_ci": "",
                      "delivery_plan": "",
                      "impact": "3",
                      "active": "true",
                      "work_notes_list": "",
                      "business_service": "",
                      "priority": "4",
                      "sys_domain_path": "/",
                      "rfc": "",
                      "time_worked": "",
                      "expected_start": "",
                      "opened_at": "2018-10-17 05:47:51",
                      "business_duration": "",
                      "group_list": "",
                      "work_end": "",
                      "caller_id": {
                        "link": "https://dev58661.service-now.com/api/now/table/sys_user/77ad8176731313005754660c4cf6a7de",
                        "value": "77ad8176731313005754660c4cf6a7de"
                      },
                      "reopened_time": "",
                      "resolved_at": "",
                      "approval_set": "",
                      "subcategory": "",
                      "work_notes": "",
                      "close_code": "",
                      "correlation_display": "",
                      "delivery_task": "",
                      "work_start": "",
                      "assignment_group": "",
                      "additional_assignee_list": "",
                      "business_stc": "",
                      "description": "Need access to the common drive for sharing files which can be accessed by all members. Please provide access.",
                      "calendar_duration": "",
                      "close_notes": "",
                      "notify": "1",
                      "sys_class_name": "incident",
                      "closed_by": "",
                      "follow_up": "",
                      "parent_incident": {
                        "link": "https://dev58661.service-now.com/api/now/table/incident/f12ca184735123002728660c4cf6a7ef",
                        "value": "f12ca184735123002728660c4cf6a7ef"
                      },
                      "contact_type": "",
                      "reopened_by": "",
                      "incident_state": "1",
                      "urgency": "2",
                      "problem_id": "",
                      "company": "",
                      "reassignment_count": "0",
                      "activity_due": "",
                      "assigned_to": "",
                      "severity": "3",
                      "comments": "",
                      "approval": "not requested",
                      "sla_due": "",
                      "comments_and_work_notes": "",
                      "due_date": "",
                      "sys_mod_count": "4",
                      "reopen_count": "0",
                      "sys_tags": "",
                      "escalation": "0",
                      "upon_approval": "proceed",
                      "correlation_id": "",
                      "location": "",
                      "category": "inquiry"
                    }
                  ]
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "tableName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "tableName",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "Table"
        ],
        "operationId": "createRecordInTable",
        "description": "The parameters and request body are for method: createRecordInTable. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "parent": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "caused_by": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "child_incidents": {
                          "type": "string"
                        },
                        "hold_reason": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "resolved_by": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "calendar_stc": {
                          "type": "string"
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "string"
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "rfc": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "caller_id": {
                          "type": "string"
                        },
                        "reopened_time": {
                          "type": "string"
                        },
                        "resolved_at": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "subcategory": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "business_stc": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "notify": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "string"
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "parent_incident": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "reopened_by": {
                          "type": "string"
                        },
                        "incident_state": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "problem_id": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "string"
                        },
                        "severity": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "reopen_count": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "03dbb48fdb040010a704fe1b6896191b",
                    "short_description": "Create Table Record",
                    "parent": "",
                    "made_sla": "true",
                    "caused_by": "",
                    "watch_list": "",
                    "upon_reject": "cancel",
                    "sys_updated_on": "2019-09-26 23:01:45",
                    "child_incidents": "0",
                    "hold_reason": "",
                    "approval_history": "",
                    "number": "INC0010019",
                    "resolved_by": "",
                    "sys_updated_by": "admin",
                    "opened_by": {
                      "link": "https://dev58661.service-now.com/api/now/table/sys_user/6816f79cc0a8016401c5a33be04be441",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": "",
                    "sys_created_on": "2019-09-26 23:01:45",
                    "sys_domain": {
                      "link": "https://dev58661.service-now.com/api/now/table/sys_user_group/global",
                      "value": "global"
                    },
                    "state": "1",
                    "sys_created_by": "admin",
                    "knowledge": "false",
                    "order": "",
                    "calendar_stc": "",
                    "closed_at": "",
                    "cmdb_ci": "",
                    "delivery_plan": "",
                    "impact": "3",
                    "active": "true",
                    "work_notes_list": "",
                    "business_service": "",
                    "priority": "5",
                    "sys_domain_path": "/",
                    "rfc": "",
                    "time_worked": "",
                    "expected_start": "",
                    "opened_at": "2019-09-26 23:01:45",
                    "business_duration": "",
                    "group_list": "",
                    "work_end": "",
                    "caller_id": "",
                    "reopened_time": "",
                    "resolved_at": "",
                    "approval_set": "",
                    "subcategory": "",
                    "work_notes": "",
                    "close_code": "",
                    "correlation_display": "",
                    "delivery_task": "",
                    "work_start": "",
                    "assignment_group": "",
                    "additional_assignee_list": "",
                    "business_stc": "",
                    "description": "",
                    "calendar_duration": "",
                    "close_notes": "",
                    "notify": "1",
                    "sys_class_name": "incident",
                    "closed_by": "",
                    "follow_up": "",
                    "parent_incident": "",
                    "contact_type": "",
                    "reopened_by": "",
                    "incident_state": "1",
                    "urgency": "3",
                    "problem_id": "",
                    "company": "",
                    "reassignment_count": "0",
                    "activity_due": "",
                    "assigned_to": "",
                    "severity": "3",
                    "comments": "",
                    "approval": "not requested",
                    "sla_due": "",
                    "comments_and_work_notes": "",
                    "due_date": "",
                    "sys_mod_count": "0",
                    "reopen_count": "0",
                    "sys_tags": "",
                    "escalation": "0",
                    "upon_approval": "proceed",
                    "correlation_id": "",
                    "location": "",
                    "category": "inquiry"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "tableName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "tableName",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/awa/agents/{agentId}": {
      "get": {
        "tags": [
          "AgentPresence"
        ],
        "operationId": "getAgentPresence",
        "description": "The parameters and request body are for method: getAgentPresence. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "agentId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "agentId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "AgentPresence"
        ],
        "operationId": "setAgentPresence",
        "description": "The parameters and request body are for method: setAgentPresence. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "agentId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "agentId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/standard": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getStandardChangeRequest",
        "description": "The parameters and request body are for method: getStandardChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "reason": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "parent": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "watch_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "upon_reject": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_updated_on": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "type": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
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                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "risk_impact_analysis": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": {
                        "display_value": "c45e54b0db400010a704fe1b68961985",
                        "value": "c45e54b0db400010a704fe1b68961985"
                      },
                      "reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
                        "display_value": "2019-09-19 14:06:29",
                        "value": "2019-09-19 21:06:29",
                        "display_value_internal": "2019-09-19 14:06:29"
                      },
                      "type": {
                        "display_value": "Standard",
                        "value": "standard"
                      },
                      "approval_history": {
                        "display_value": "",
                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "Explain what testing you have done or will do prior to implementation that gives you confidence this change will be successful.\r\n\r\nDescribe the tests that will be carried out after implementation to confirm.\r\n\t\t\tthat the change has been successful.",
                        "value": "Explain what testing you have done or will do prior to implementation that gives you confidence this change will be successful.\r\n\r\nDescribe the tests that will be carried out after implementation to confirm.\r\n\t\t\tthat the change has been successful."
                      },
                      "number": {
                        "display_value": "CHG0030004",
                        "value": "CHG0030004"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "state": {
                        "display_value": "New",
                        "value": -5
                      },
                      "sys_created_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "knowledge": {
                        "display_value": "false",
                        "value": false
                      },
                      "order": {
                        "display_value": "",
                        "value": ""
                      },
                      "phase": {
                        "display_value": "Requested",
                        "value": "requested"
                      },
                      "cmdb_ci": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "priority": {
                        "display_value": "4 - Low",
                        "value": 4
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
                        "display_value": "false",
                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "requested_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "List the steps in order of completion that will be worked through when implementing this change.\r\n\r\nNote who will perform each step and whether there are dependencies\r\n\t\t\tbetween steps.",
                        "value": "List the steps in order of completion that will be worked through when implementing this change.\r\n\r\nNote who will perform each step and whether there are dependencies\r\n\t\t\tbetween steps."
                      },
                      "end_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "short_description": {
                        "display_value": "Include a title for your change no greater than 100 characters",
                        "value": "Include a title for your change no greater than 100 characters"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "outside_maintenance_schedule": {
                        "display_value": "false",
                        "value": false
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "Replace printer toner - 1",
                        "value": "5b7399bc53231300e321ddeeff7b1206"
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "",
                        "value": ""
                      },
                      "follow_up": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "reassignment_count": {
                        "display_value": "0",
                        "value": 0
                      },
                      "start_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "assigned_to": {
                        "display_value": "",
                        "value": ""
                      },
                      "variables": {
                        "display_value": "variable_pool",
                        "value": "variable_pool"
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "Proceed to Next Task",
                        "value": "proceed"
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "Describe the steps you will take to revert the change to its pre-implementation state.\r\n\r\nAt what point during the implementation will you take the decision to\r\n\t\t\tbackout your change?\r\n\r\n\t\t\tDoes your change window include time to backout if you need\r\n\t\t\tto?",
                        "value": "Describe the steps you will take to revert the change to its pre-implementation state.\r\n\r\nAt what point during the implementation will you take the decision to\r\n\t\t\tbackout your change?\r\n\r\n\t\t\tDoes your change window include time to backout if you need\r\n\t\t\tto?"
                      },
                      "conflict_status": {
                        "display_value": "Not Run",
                        "value": "Not Run"
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "opened_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_created_on": {
                        "display_value": "2019-09-19 14:06:29",
                        "value": "2019-09-19 21:06:29",
                        "display_value_internal": "2019-09-19 14:06:29"
                      },
                      "on_hold_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2019-09-19 14:06:20",
                        "value": "2019-09-19 21:06:20",
                        "display_value_internal": "2019-09-19 14:06:20"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
                        "display_value": "Open",
                        "value": "open"
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "Help Desk",
                        "value": "679434f053231300e321ddeeff7b12d8"
                      },
                      "description": {
                        "display_value": "Describe what you plan to do",
                        "value": "Describe what you plan to do"
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "Medium",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "To improve color standards.",
                        "value": "To improve color standards."
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Approved",
                        "value": "approved"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "risk": {
                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Other",
                        "value": "Other"
                      },
                      "risk_impact_analysis": {
                        "display_value": "Low",
                        "value": "Low"
                      }
                    },
                    {
                      "sys_id": {
                        "display_value": "b0a6cd07db440010a704fe1b68961902",
                        "value": "b0a6cd07db440010a704fe1b68961902"
                      },
                      "reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
                        "display_value": "2019-09-26 16:48:51",
                        "value": "2019-09-26 23:48:51",
                        "display_value_internal": "2019-09-26 16:48:51"
                      },
                      "type": {
                        "display_value": "Standard",
                        "value": "standard"
                      },
                      "approval_history": {
                        "display_value": "",
                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "-- Run connectivity tests by connecting laptop to copper interface\r\n-- Ensure that switch is showing as healthy in network monitoring console",
                        "value": "-- Run connectivity tests by connecting laptop to copper interface\r\n-- Ensure that switch is showing as healthy in network monitoring console"
                      },
                      "number": {
                        "display_value": "CHG0030022",
                        "value": "CHG0030022"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "state": {
                        "display_value": "New",
                        "value": -5
                      },
                      "sys_created_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "knowledge": {
                        "display_value": "false",
                        "value": false
                      },
                      "order": {
                        "display_value": "",
                        "value": ""
                      },
                      "phase": {
                        "display_value": "Requested",
                        "value": "requested"
                      },
                      "cmdb_ci": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "priority": {
                        "display_value": "4 - Low",
                        "value": 4
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
                        "display_value": "false",
                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "requested_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "-- Physically rack switch in top of cabinet\r\n-- Ensure that redundant power supply is connected to the backup power circuit in the cabinet\r\n-- Ensure that first GBIC fibre connector (Gi0/1) connects to primary distribution switch\r\n-- Ensure that second GBIC fibre connector (Gi1/1) connects to secondary distribution switch\r\n-- Connect console port to cabinet management console\r\n-- Add switch to network management console\r\n-- Add switch to network monitoring console\r\n-- Add switch to ServiceNow CMDB\r\n",
                        "value": "-- Physically rack switch in top of cabinet\r\n-- Ensure that redundant power supply is connected to the backup power circuit in the cabinet\r\n-- Ensure that first GBIC fibre connector (Gi0/1) connects to primary distribution switch\r\n-- Ensure that second GBIC fibre connector (Gi1/1) connects to secondary distribution switch\r\n-- Connect console port to cabinet management console\r\n-- Add switch to network management console\r\n-- Add switch to network monitoring console\r\n-- Add switch to ServiceNow CMDB\r\n"
                      },
                      "end_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "short_description": {
                        "display_value": "Add network switch to cabinet",
                        "value": "Add network switch to cabinet"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "outside_maintenance_schedule": {
                        "display_value": "false",
                        "value": false
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "Add network switch to datacenter cabinet - 1",
                        "value": "a08e02ec47410200e90d87e8dee4905a"
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "",
                        "value": ""
                      },
                      "follow_up": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "reassignment_count": {
                        "display_value": "0",
                        "value": 0
                      },
                      "start_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "assigned_to": {
                        "display_value": "",
                        "value": ""
                      },
                      "variables": {
                        "display_value": "variable_pool",
                        "value": "variable_pool"
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "Proceed to Next Task",
                        "value": "proceed"
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "-- Physically remove switch and all associated cabling\r\n-- Remove switch from management, monitoring and ServiceNow CMDB",
                        "value": "-- Physically remove switch and all associated cabling\r\n-- Remove switch from management, monitoring and ServiceNow CMDB"
                      },
                      "conflict_status": {
                        "display_value": "Not Run",
                        "value": "Not Run"
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "opened_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_created_on": {
                        "display_value": "2019-09-26 16:48:51",
                        "value": "2019-09-26 23:48:51",
                        "display_value_internal": "2019-09-26 16:48:51"
                      },
                      "on_hold_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2019-09-26 16:48:51",
                        "value": "2019-09-26 23:48:51",
                        "display_value_internal": "2019-09-26 16:48:51"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
                        "display_value": "Open",
                        "value": "open"
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "",
                        "value": ""
                      },
                      "description": {
                        "display_value": "This standard change template describes adding a new network switch to a datacenter cabinet",
                        "value": "This standard change template describes adding a new network switch to a datacenter cabinet"
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "Medium",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "",
                        "value": ""
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Approved",
                        "value": "approved"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "risk": {
                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Other",
                        "value": "Other"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
                      "sys_id": {
                        "display_value": "0fa0a107db840010a704fe1b68961930",
                        "value": "0fa0a107db840010a704fe1b68961930"
                      },
                      "reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
                        "display_value": "2019-09-26 18:42:36",
                        "value": "2019-09-27 01:42:36",
                        "display_value_internal": "2019-09-26 18:42:36"
                      },
                      "type": {
                        "display_value": "Standard",
                        "value": "standard"
                      },
                      "approval_history": {
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                        "display_value": "-- Physically rack switch in top of cabinet\n-- Ensure that redundant power supply is connected to the backup power circuit in the cabinet\n-- Ensure that first GBIC fibre connector (Gi0/1) connects to primary distribution switch\n-- Ensure that second GBIC fibre connector (Gi1/1) connects to secondary distribution switch\n-- Connect console port to cabinet management console\n-- Add switch to network management console\n-- Add switch to network monitoring console\n-- Add switch to ServiceNow CMDB\n",
                        "value": "-- Physically rack switch in top of cabinet\n-- Ensure that redundant power supply is connected to the backup power circuit in the cabinet\n-- Ensure that first GBIC fibre connector (Gi0/1) connects to primary distribution switch\n-- Ensure that second GBIC fibre connector (Gi1/1) connects to secondary distribution switch\n-- Connect console port to cabinet management console\n-- Add switch to network management console\n-- Add switch to network monitoring console\n-- Add switch to ServiceNow CMDB\n"
                      },
                      "end_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "short_description": {
                        "display_value": "Add network switch to cabinet",
                        "value": "Add network switch to cabinet"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "outside_maintenance_schedule": {
                        "display_value": "false",
                        "value": false
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "Add network switch to datacenter cabinet - 1",
                        "value": "a08e02ec47410200e90d87e8dee4905a"
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "",
                        "value": ""
                      },
                      "follow_up": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "reassignment_count": {
                        "display_value": "1",
                        "value": 1
                      },
                      "start_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "assigned_to": {
                        "display_value": "",
                        "value": ""
                      },
                      "variables": {
                        "display_value": "variable_pool",
                        "value": "variable_pool"
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "Proceed to Next Task",
                        "value": "proceed"
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "-- Physically remove switch and all associated cabling\n-- Remove switch from management, monitoring and ServiceNow CMDB",
                        "value": "-- Physically remove switch and all associated cabling\n-- Remove switch from management, monitoring and ServiceNow CMDB"
                      },
                      "conflict_status": {
                        "display_value": "Not Run",
                        "value": "Not Run"
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "opened_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_created_on": {
                        "display_value": "2016-08-10 09:35:23",
                        "value": "2016-08-10 16:35:23",
                        "display_value_internal": "2016-08-10 09:35:23"
                      },
                      "on_hold_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2016-08-10 09:35:23",
                        "value": "2016-08-10 16:35:23",
                        "display_value_internal": "2016-08-10 09:35:23"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
                        "display_value": "Open",
                        "value": "open"
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "CAB Approval",
                        "value": "b85d44954a3623120004689b2d5dd60a"
                      },
                      "description": {
                        "display_value": "This standard change template describes adding a new network switch to a datacenter cabinet",
                        "value": "This standard change template describes adding a new network switch to a datacenter cabinet"
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "Medium",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "",
                        "value": ""
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Approved",
                        "value": "approved"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "risk": {
                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Other",
                        "value": "Other"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/standard/{changeId}": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getStandardChangeRequestById",
        "description": "The parameters and request body are for method: getStandardChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "parent": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "watch_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "upon_reject": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_history": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "test_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "number": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_delegate": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_created_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "knowledge": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "phase": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "impact": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "active": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "work_notes_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "priority": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_domain_path": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "production_system": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "cab_recommendation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "rejection_goto": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "review_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "group_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_set": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "wf_activity": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "implementation_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "end_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "short_description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_display": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "outside_maintenance_schedule": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "additional_assignee_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "std_change_producer_version": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_class_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reassignment_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "start_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "variables": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sla_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments_and_work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "escalation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "upon_approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "made_sla": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "backout_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_created_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_service": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "time_worked": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "expected_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_end": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "phase_state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_code": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "assignment_group": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "calendar_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "contact_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_required": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "urgency": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "scope": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "justification": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "activity_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "due_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_tags": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_last_run": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "risk": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "category": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "risk_impact_analysis": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": {
                      "display_value": "c45e54b0db400010a704fe1b68961985",
                      "value": "c45e54b0db400010a704fe1b68961985"
                    },
                    "reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "parent": {
                      "display_value": "",
                      "value": ""
                    },
                    "watch_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "upon_reject": {
                      "display_value": "Cancel all future Tasks",
                      "value": "cancel"
                    },
                    "sys_updated_on": {
                      "display_value": "2019-09-19 14:06:29",
                      "value": "2019-09-19 21:06:29",
                      "display_value_internal": "2019-09-19 14:06:29"
                    },
                    "type": {
                      "display_value": "Standard",
                      "value": "standard"
                    },
                    "approval_history": {
                      "display_value": "",
                      "value": ""
                    },
                    "test_plan": {
                      "display_value": "Explain what testing you have done or will do prior to implementation that gives you confidence this change will be successful.\r\n\r\nDescribe the tests that will be carried out after implementation to confirm.\r\n\t\t\tthat the change has been successful.",
                      "value": "Explain what testing you have done or will do prior to implementation that gives you confidence this change will be successful.\r\n\r\nDescribe the tests that will be carried out after implementation to confirm.\r\n\t\t\tthat the change has been successful."
                    },
                    "number": {
                      "display_value": "CHG0030004",
                      "value": "CHG0030004"
                    },
                    "cab_delegate": {
                      "display_value": "",
                      "value": ""
                    },
                    "requested_by_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "state": {
                      "display_value": "New",
                      "value": -5
                    },
                    "sys_created_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "knowledge": {
                      "display_value": "false",
                      "value": false
                    },
                    "order": {
                      "display_value": "",
                      "value": ""
                    },
                    "phase": {
                      "display_value": "Requested",
                      "value": "requested"
                    },
                    "cmdb_ci": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "impact": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "active": {
                      "display_value": "true",
                      "value": true
                    },
                    "work_notes_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "priority": {
                      "display_value": "4 - Low",
                      "value": 4
                    },
                    "sys_domain_path": {
                      "display_value": "/",
                      "value": "/"
                    },
                    "production_system": {
                      "display_value": "false",
                      "value": false
                    },
                    "cab_recommendation": {
                      "display_value": "",
                      "value": ""
                    },
                    "rejection_goto": {
                      "display_value": "",
                      "value": ""
                    },
                    "review_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "requested_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "business_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "group_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "change_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval_set": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "wf_activity": {
                      "display_value": "",
                      "value": ""
                    },
                    "implementation_plan": {
                      "display_value": "List the steps in order of completion that will be worked through when implementing this change.\r\n\r\nNote who will perform each step and whether there are dependencies\r\n\t\t\tbetween steps.",
                      "value": "List the steps in order of completion that will be worked through when implementing this change.\r\n\r\nNote who will perform each step and whether there are dependencies\r\n\t\t\tbetween steps."
                    },
                    "end_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "short_description": {
                      "display_value": "Include a title for your change no greater than 100 characters",
                      "value": "Include a title for your change no greater than 100 characters"
                    },
                    "correlation_display": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "outside_maintenance_schedule": {
                      "display_value": "false",
                      "value": false
                    },
                    "additional_assignee_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "std_change_producer_version": {
                      "display_value": "Replace printer toner - 1",
                      "value": "5b7399bc53231300e321ddeeff7b1206"
                    },
                    "sys_class_name": {
                      "display_value": "Change Request",
                      "value": "change_request"
                    },
                    "closed_by": {
                      "display_value": "",
                      "value": ""
                    },
                    "follow_up": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_status": {
                      "display_value": "",
                      "value": ""
                    },
                    "reassignment_count": {
                      "display_value": "0",
                      "value": 0
                    },
                    "start_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assigned_to": {
                      "display_value": "",
                      "value": ""
                    },
                    "variables": {
                      "display_value": "variable_pool",
                      "value": "variable_pool"
                    },
                    "sla_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments_and_work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "escalation": {
                      "display_value": "Normal",
                      "value": 0
                    },
                    "upon_approval": {
                      "display_value": "Proceed to Next Task",
                      "value": "proceed"
                    },
                    "correlation_id": {
                      "display_value": "",
                      "value": ""
                    },
                    "made_sla": {
                      "display_value": "true",
                      "value": true
                    },
                    "backout_plan": {
                      "display_value": "Describe the steps you will take to revert the change to its pre-implementation state.\r\n\r\nAt what point during the implementation will you take the decision to\r\n\t\t\tbackout your change?\r\n\r\n\t\t\tDoes your change window include time to backout if you need\r\n\t\t\tto?",
                      "value": "Describe the steps you will take to revert the change to its pre-implementation state.\r\n\r\nAt what point during the implementation will you take the decision to\r\n\t\t\tbackout your change?\r\n\r\n\t\t\tDoes your change window include time to backout if you need\r\n\t\t\tto?"
                    },
                    "conflict_status": {
                      "display_value": "Not Run",
                      "value": "Not Run"
                    },
                    "sys_updated_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "opened_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_created_on": {
                      "display_value": "2019-09-19 14:06:29",
                      "value": "2019-09-19 21:06:29",
                      "display_value_internal": "2019-09-19 14:06:29"
                    },
                    "on_hold_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_domain": {
                      "display_value": "global",
                      "value": "global"
                    },
                    "closed_at": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "business_service": {
                      "display_value": "",
                      "value": ""
                    },
                    "time_worked": {
                      "display_value": "",
                      "value": ""
                    },
                    "expected_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "opened_at": {
                      "display_value": "2019-09-19 14:06:20",
                      "value": "2019-09-19 21:06:20",
                      "display_value_internal": "2019-09-19 14:06:20"
                    },
                    "work_end": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "phase_state": {
                      "display_value": "Open",
                      "value": "open"
                    },
                    "cab_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_code": {
                      "display_value": "",
                      "value": ""
                    },
                    "assignment_group": {
                      "display_value": "Help Desk",
                      "value": "679434f053231300e321ddeeff7b12d8"
                    },
                    "description": {
                      "display_value": "Describe what you plan to do",
                      "value": "Describe what you plan to do"
                    },
                    "on_hold_reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "calendar_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "contact_type": {
                      "display_value": "",
                      "value": ""
                    },
                    "cab_required": {
                      "display_value": "false",
                      "value": false
                    },
                    "urgency": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "scope": {
                      "display_value": "Medium",
                      "value": 3
                    },
                    "company": {
                      "display_value": "",
                      "value": ""
                    },
                    "justification": {
                      "display_value": "To improve color standards.",
                      "value": "To improve color standards."
                    },
                    "activity_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval": {
                      "display_value": "Approved",
                      "value": "approved"
                    },
                    "due_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "on_hold": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_tags": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_last_run": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "risk": {
                      "display_value": "Moderate",
                      "value": 3
                    },
                    "location": {
                      "display_value": "",
                      "value": ""
                    },
                    "category": {
                      "display_value": "Other",
                      "value": "Other"
                    },
                    "risk_impact_analysis": {
                      "display_value": "Low",
                      "value": "Low"
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "delete": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "deleteStandardChangeRequestById",
        "description": "The parameters and request body are for method: deleteStandardChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/standard/template": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getStandardChangeTemplate",
        "description": "The parameters and request body are for method: getStandardChangeTemplate. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "entitlement_script": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "use_sc_layout": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "show_variable_help_on_load": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "no_order_now": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "sc_ic_version": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_time": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_updated_on": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "type": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "table_name": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "view": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "no_search": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "sys_updated_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "price": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_created_on": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "recurring_frequency": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_name": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "model": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "unsuccessful_change_count": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "no_cart": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "sys_created_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "group": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "order": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "hide_sp": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "start_closed": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "image": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "no_quantity": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "workflow": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "active": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "no_proceed_checkout": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "custom_cart": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "no_cart_v2": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "script": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "ignore_price": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "meta": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "omit_price": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "name": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "mobile_hide_price": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "redirect_url": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "no_wishlist_v2": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "template": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "preview": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "short_description": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "percent_successful": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "roles": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "icon": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "can_cancel": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "description": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "mobile_picture": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_change_count": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "availability": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "mandatory_attachment": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "request_method": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "visible_standalone": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "visible_guide": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "sys_class_name": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "no_order": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "vendor": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "no_attachment_v2": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "mobile_picture_type": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "retired": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "visible_bundle": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "sc_catalogs": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "ordered_item_link": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "no_delivery_time_v2": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "cost": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "no_quantity_v2": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "current_version": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "post_insert_script": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "recurring_price": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sc_ic_item_staging": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "list_price": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_tags": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "billable": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "picture": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan_script": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "location": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "category": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": {
                        "display_value": "508e02ec47410200e90d87e8dee49058",
                        "value": "508e02ec47410200e90d87e8dee49058"
                      },
                      "entitlement_script": {
                        "display_value": "",
                        "value": ""
                      },
                      "use_sc_layout": {
                        "display_value": "true",
                        "value": true
                      },
                      "show_variable_help_on_load": {
                        "display_value": "false",
                        "value": false
                      },
                      "no_order_now": {
                        "display_value": "false",
                        "value": false
                      },
                      "sc_ic_version": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_time": {
                        "display_value": "2 Days",
                        "value": "1970-01-03 00:00:00"
                      },
                      "sys_updated_on": {
                        "display_value": "2018-05-18 05:42:59",
                        "value": "2018-05-18 12:42:59",
                        "display_value_internal": "2018-05-18 05:42:59"
                      },
                      "type": {
                        "display_value": "Item",
                        "value": "item"
                      },
                      "table_name": {
                        "display_value": "change_request",
                        "value": "change_request"
                      },
                      "view": {
                        "display_value": "",
                        "value": ""
                      },
                      "no_search": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "price": {
                        "display_value": "$0.00",
                        "value": "0"
                      },
                      "sys_created_on": {
                        "display_value": "2015-07-01 03:11:36",
                        "value": "2015-07-01 10:11:36",
                        "display_value_internal": "2015-07-01 03:11:36"
                      },
                      "recurring_frequency": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_name": {
                        "display_value": "Add network switch to datacenter cabinet",
                        "value": "Add network switch to datacenter cabinet"
                      },
                      "model": {
                        "display_value": "",
                        "value": ""
                      },
                      "unsuccessful_change_count": {
                        "display_value": "0",
                        "value": 0
                      },
                      "no_cart": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_created_by": {
                        "display_value": "Change.Manager",
                        "value": "Change.Manager"
                      },
                      "group": {
                        "display_value": "",
                        "value": ""
                      },
                      "order": {
                        "display_value": "0",
                        "value": 0
                      },
                      "hide_sp": {
                        "display_value": "false",
                        "value": false
                      },
                      "start_closed": {
                        "display_value": "false",
                        "value": false
                      },
                      "image": {
                        "display_value": "",
                        "value": ""
                      },
                      "no_quantity": {
                        "display_value": "false",
                        "value": false
                      },
                      "workflow": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_plan": {
                        "display_value": "DEFAULT",
                        "value": "523da512c611228900811a37c97c2014"
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "no_proceed_checkout": {
                        "display_value": "false",
                        "value": false
                      },
                      "custom_cart": {
                        "display_value": "",
                        "value": ""
                      },
                      "no_cart_v2": {
                        "display_value": "false",
                        "value": false
                      },
                      "script": {
                        "display_value": "current.std_change_producer_version= \"a08e02ec47410200e90d87e8dee4905a\"; current.type= \"standard\";",
                        "value": "current.std_change_producer_version= \"a08e02ec47410200e90d87e8dee4905a\"; current.type= \"standard\";"
                      },
                      "ignore_price": {
                        "display_value": "true",
                        "value": true
                      },
                      "meta": {
                        "display_value": "",
                        "value": ""
                      },
                      "omit_price": {
                        "display_value": "false",
                        "value": false
                      },
                      "name": {
                        "display_value": "Add network switch to datacenter cabinet",
                        "value": "Add network switch to datacenter cabinet"
                      },
                      "mobile_hide_price": {
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                      "current_version": {
                        "display_value": "Replace printer toner - 1",
                        "value": "5b7399bc53231300e321ddeeff7b1206"
                      },
                      "post_insert_script": {
                        "display_value": "",
                        "value": ""
                      },
                      "recurring_price": {
                        "display_value": "$0.00",
                        "value": "0"
                      },
                      "sc_ic_item_staging": {
                        "display_value": "",
                        "value": ""
                      },
                      "list_price": {
                        "display_value": "$0.00",
                        "value": "0"
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "billable": {
                        "display_value": "false",
                        "value": false
                      },
                      "picture": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_plan_script": {
                        "display_value": "",
                        "value": ""
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Hardware Asset",
                        "value": "651395bc53231300e321ddeeff7b1221"
                      }
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/standard/template/{changeId}": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getStandardChangeTemplateById",
        "description": "The parameters and request body are for method: getStandardChangeTemplateById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "entitlement_script": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "use_sc_layout": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "show_variable_help_on_load": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "no_order_now": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sc_ic_version": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_time": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "table_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "view": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "no_search": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_updated_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "price": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_created_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "recurring_frequency": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "model": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "unsuccessful_change_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "no_cart": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_created_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "group": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "hide_sp": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "start_closed": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "image": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "no_quantity": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "workflow": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "active": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "no_proceed_checkout": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "custom_cart": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "no_cart_v2": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "script": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "ignore_price": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "meta": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "omit_price": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "mobile_hide_price": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "redirect_url": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "no_wishlist_v2": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "template": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "preview": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "short_description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "percent_successful": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "roles": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "icon": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "can_cancel": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "mobile_picture": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_change_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "availability": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "mandatory_attachment": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "request_method": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "visible_standalone": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "visible_guide": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_class_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "no_order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "vendor": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "no_attachment_v2": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "mobile_picture_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "retired": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "visible_bundle": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sc_catalogs": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "ordered_item_link": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "no_delivery_time_v2": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "cost": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "no_quantity_v2": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "current_version": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "post_insert_script": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "recurring_price": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sc_ic_item_staging": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "list_price": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_tags": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "billable": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "picture": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan_script": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "category": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": {
                      "display_value": "508e02ec47410200e90d87e8dee49058",
                      "value": "508e02ec47410200e90d87e8dee49058"
                    },
                    "entitlement_script": {
                      "display_value": "",
                      "value": ""
                    },
                    "use_sc_layout": {
                      "display_value": "true",
                      "value": true
                    },
                    "show_variable_help_on_load": {
                      "display_value": "false",
                      "value": false
                    },
                    "no_order_now": {
                      "display_value": "false",
                      "value": false
                    },
                    "sc_ic_version": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_time": {
                      "display_value": "2 Days",
                      "value": "1970-01-03 00:00:00"
                    },
                    "sys_updated_on": {
                      "display_value": "2018-05-18 05:42:59",
                      "value": "2018-05-18 12:42:59",
                      "display_value_internal": "2018-05-18 05:42:59"
                    },
                    "type": {
                      "display_value": "Item",
                      "value": "item"
                    },
                    "table_name": {
                      "display_value": "change_request",
                      "value": "change_request"
                    },
                    "view": {
                      "display_value": "",
                      "value": ""
                    },
                    "no_search": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_updated_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "price": {
                      "display_value": "$0.00",
                      "value": "0"
                    },
                    "sys_created_on": {
                      "display_value": "2015-07-01 03:11:36",
                      "value": "2015-07-01 10:11:36",
                      "display_value_internal": "2015-07-01 03:11:36"
                    },
                    "recurring_frequency": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_name": {
                      "display_value": "Add network switch to datacenter cabinet",
                      "value": "Add network switch to datacenter cabinet"
                    },
                    "model": {
                      "display_value": "",
                      "value": ""
                    },
                    "unsuccessful_change_count": {
                      "display_value": "0",
                      "value": 0
                    },
                    "no_cart": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_created_by": {
                      "display_value": "Change.Manager",
                      "value": "Change.Manager"
                    },
                    "group": {
                      "display_value": "",
                      "value": ""
                    },
                    "order": {
                      "display_value": "0",
                      "value": 0
                    },
                    "hide_sp": {
                      "display_value": "false",
                      "value": false
                    },
                    "start_closed": {
                      "display_value": "false",
                      "value": false
                    },
                    "image": {
                      "display_value": "",
                      "value": ""
                    },
                    "no_quantity": {
                      "display_value": "false",
                      "value": false
                    },
                    "workflow": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan": {
                      "display_value": "DEFAULT",
                      "value": "523da512c611228900811a37c97c2014"
                    },
                    "active": {
                      "display_value": "true",
                      "value": true
                    },
                    "no_proceed_checkout": {
                      "display_value": "false",
                      "value": false
                    },
                    "custom_cart": {
                      "display_value": "",
                      "value": ""
                    },
                    "no_cart_v2": {
                      "display_value": "false",
                      "value": false
                    },
                    "script": {
                      "display_value": "current.std_change_producer_version= \"a08e02ec47410200e90d87e8dee4905a\"; current.type= \"standard\";",
                      "value": "current.std_change_producer_version= \"a08e02ec47410200e90d87e8dee4905a\"; current.type= \"standard\";"
                    },
                    "ignore_price": {
                      "display_value": "true",
                      "value": true
                    },
                    "meta": {
                      "display_value": "",
                      "value": ""
                    },
                    "omit_price": {
                      "display_value": "false",
                      "value": false
                    },
                    "name": {
                      "display_value": "Add network switch to datacenter cabinet",
                      "value": "Add network switch to datacenter cabinet"
                    },
                    "mobile_hide_price": {
                      "display_value": "false",
                      "value": false
                    },
                    "redirect_url": {
                      "display_value": "",
                      "value": ""
                    },
                    "no_wishlist_v2": {
                      "display_value": "false",
                      "value": false
                    },
                    "template": {
                      "display_value": "Add network switch to datacenter cabinet",
                      "value": "1c8e02ec47410200e90d87e8dee49057"
                    },
                    "preview": {
                      "display_value": "JavaScript: popupOpenStandard(\"com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=508e02ec47410200e90d87e8dee49058&sysparm_preview=true\", \"summary\");",
                      "value": "JavaScript: popupOpenStandard(\"com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=508e02ec47410200e90d87e8dee49058&sysparm_preview=true\", \"summary\");"
                    },
                    "short_description": {
                      "display_value": "This standard change template describes adding a new network switch to a datacenter cabinet",
                      "value": "This standard change template describes adding a new network switch to a datacenter cabinet"
                    },
                    "percent_successful": {
                      "display_value": "",
                      "value": ""
                    },
                    "roles": {
                      "display_value": "",
                      "value": ""
                    },
                    "icon": {
                      "display_value": "",
                      "value": ""
                    },
                    "can_cancel": {
                      "display_value": "false",
                      "value": false
                    },
                    "description": {
                      "display_value": "",
                      "value": ""
                    },
                    "mobile_picture": {
                      "display_value": "",
                      "value": ""
                    },
                    "closed_change_count": {
                      "display_value": "1",
                      "value": 1
                    },
                    "availability": {
                      "display_value": "Desktop Only",
                      "value": "on_desktop"
                    },
                    "mandatory_attachment": {
                      "display_value": "false",
                      "value": false
                    },
                    "request_method": {
                      "display_value": "",
                      "value": ""
                    },
                    "visible_standalone": {
                      "display_value": "true",
                      "value": true
                    },
                    "visible_guide": {
                      "display_value": "true",
                      "value": true
                    },
                    "sys_class_name": {
                      "display_value": "Standard Change Template",
                      "value": "std_change_record_producer"
                    },
                    "no_order": {
                      "display_value": "false",
                      "value": false
                    },
                    "vendor": {
                      "display_value": "",
                      "value": ""
                    },
                    "no_attachment_v2": {
                      "display_value": "false",
                      "value": false
                    },
                    "mobile_picture_type": {
                      "display_value": "Desktop",
                      "value": "use_desktop_picture"
                    },
                    "retired": {
                      "display_value": "false",
                      "value": false
                    },
                    "visible_bundle": {
                      "display_value": "true",
                      "value": true
                    },
                    "sc_catalogs": {
                      "display_value": "Service Catalog",
                      "value": "e0d08b13c3330100c8b837659bba8fb4"
                    },
                    "ordered_item_link": {
                      "display_value": "",
                      "value": ""
                    },
                    "no_delivery_time_v2": {
                      "display_value": "false",
                      "value": false
                    },
                    "cost": {
                      "display_value": "0",
                      "value": 0
                    },
                    "no_quantity_v2": {
                      "display_value": "false",
                      "value": false
                    },
                    "current_version": {
                      "display_value": "Add network switch to datacenter cabinet - 1",
                      "value": "a08e02ec47410200e90d87e8dee4905a"
                    },
                    "post_insert_script": {
                      "display_value": "",
                      "value": ""
                    },
                    "recurring_price": {
                      "display_value": "$0.00",
                      "value": "0"
                    },
                    "sc_ic_item_staging": {
                      "display_value": "",
                      "value": ""
                    },
                    "list_price": {
                      "display_value": "$0.00",
                      "value": "0"
                    },
                    "sys_tags": {
                      "display_value": "",
                      "value": ""
                    },
                    "billable": {
                      "display_value": "false",
                      "value": false
                    },
                    "picture": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan_script": {
                      "display_value": "",
                      "value": ""
                    },
                    "location": {
                      "display_value": "",
                      "value": ""
                    },
                    "category": {
                      "display_value": "Network Standard Changes",
                      "value": "abbcbbbf47700200e90d87e8dee49041"
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/standard/{standardChangeTemplateId}": {
      "post": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "changeStandardTemplateById",
        "description": "The parameters and request body are for method: changeStandardTemplateById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "parent": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "watch_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "upon_reject": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_history": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "test_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "number": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_delegate": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_created_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "knowledge": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "phase": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "impact": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "active": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "work_notes_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "priority": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_domain_path": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "production_system": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "cab_recommendation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "rejection_goto": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "review_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "group_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_set": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "wf_activity": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "implementation_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "end_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "short_description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_display": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "outside_maintenance_schedule": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "additional_assignee_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "std_change_producer_version": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_class_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reassignment_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "start_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "variables": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sla_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments_and_work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "escalation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "upon_approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "made_sla": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "backout_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_created_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_service": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "time_worked": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "expected_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_end": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "phase_state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_code": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "assignment_group": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "calendar_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "contact_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_required": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "urgency": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "scope": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "justification": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "activity_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "due_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_tags": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_last_run": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "risk": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "category": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "risk_impact_analysis": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "__meta": {
                          "type": "object",
                          "properties": {
                            "ignoredFields": {
                              "type": "object"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": {
                      "display_value": "b0a6cd07db440010a704fe1b68961902",
                      "value": "b0a6cd07db440010a704fe1b68961902"
                    },
                    "reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "parent": {
                      "display_value": "",
                      "value": ""
                    },
                    "watch_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "upon_reject": {
                      "display_value": "Cancel all future Tasks",
                      "value": "cancel"
                    },
                    "sys_updated_on": {
                      "display_value": "2019-09-26 16:48:51",
                      "value": "2019-09-26 23:48:51",
                      "display_value_internal": "2019-09-26 16:48:51"
                    },
                    "type": {
                      "display_value": "Standard",
                      "value": "standard"
                    },
                    "approval_history": {
                      "display_value": "",
                      "value": ""
                    },
                    "test_plan": {
                      "display_value": "-- Run connectivity tests by connecting laptop to copper interface\r\n-- Ensure that switch is showing as healthy in network monitoring console",
                      "value": "-- Run connectivity tests by connecting laptop to copper interface\r\n-- Ensure that switch is showing as healthy in network monitoring console"
                    },
                    "number": {
                      "display_value": "CHG0030022",
                      "value": "CHG0030022"
                    },
                    "cab_delegate": {
                      "display_value": "",
                      "value": ""
                    },
                    "requested_by_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "state": {
                      "display_value": "New",
                      "value": -5
                    },
                    "sys_created_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "knowledge": {
                      "display_value": "false",
                      "value": false
                    },
                    "order": {
                      "display_value": "",
                      "value": ""
                    },
                    "phase": {
                      "display_value": "Requested",
                      "value": "requested"
                    },
                    "cmdb_ci": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "impact": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "active": {
                      "display_value": "true",
                      "value": true
                    },
                    "work_notes_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "priority": {
                      "display_value": "4 - Low",
                      "value": 4
                    },
                    "sys_domain_path": {
                      "display_value": "/",
                      "value": "/"
                    },
                    "production_system": {
                      "display_value": "false",
                      "value": false
                    },
                    "cab_recommendation": {
                      "display_value": "",
                      "value": ""
                    },
                    "rejection_goto": {
                      "display_value": "",
                      "value": ""
                    },
                    "review_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "requested_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "business_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "group_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "change_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval_set": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "wf_activity": {
                      "display_value": "",
                      "value": ""
                    },
                    "implementation_plan": {
                      "display_value": "-- Physically rack switch in top of cabinet\r\n-- Ensure that redundant power supply is connected to the backup power circuit in the cabinet\r\n-- Ensure that first GBIC fibre connector (Gi0/1) connects to primary distribution switch\r\n-- Ensure that second GBIC fibre connector (Gi1/1) connects to secondary distribution switch\r\n-- Connect console port to cabinet management console\r\n-- Add switch to network management console\r\n-- Add switch to network monitoring console\r\n-- Add switch to ServiceNow CMDB\r\n",
                      "value": "-- Physically rack switch in top of cabinet\r\n-- Ensure that redundant power supply is connected to the backup power circuit in the cabinet\r\n-- Ensure that first GBIC fibre connector (Gi0/1) connects to primary distribution switch\r\n-- Ensure that second GBIC fibre connector (Gi1/1) connects to secondary distribution switch\r\n-- Connect console port to cabinet management console\r\n-- Add switch to network management console\r\n-- Add switch to network monitoring console\r\n-- Add switch to ServiceNow CMDB\r\n"
                    },
                    "end_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "short_description": {
                      "display_value": "Add network switch to cabinet",
                      "value": "Add network switch to cabinet"
                    },
                    "correlation_display": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "outside_maintenance_schedule": {
                      "display_value": "false",
                      "value": false
                    },
                    "additional_assignee_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "std_change_producer_version": {
                      "display_value": "Add network switch to datacenter cabinet - 1",
                      "value": "a08e02ec47410200e90d87e8dee4905a"
                    },
                    "sys_class_name": {
                      "display_value": "Change Request",
                      "value": "change_request"
                    },
                    "closed_by": {
                      "display_value": "",
                      "value": ""
                    },
                    "follow_up": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_status": {
                      "display_value": "",
                      "value": ""
                    },
                    "reassignment_count": {
                      "display_value": "0",
                      "value": 0
                    },
                    "start_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assigned_to": {
                      "display_value": "",
                      "value": ""
                    },
                    "variables": {
                      "display_value": "variable_pool",
                      "value": "variable_pool"
                    },
                    "sla_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments_and_work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "escalation": {
                      "display_value": "Normal",
                      "value": 0
                    },
                    "upon_approval": {
                      "display_value": "Proceed to Next Task",
                      "value": "proceed"
                    },
                    "correlation_id": {
                      "display_value": "",
                      "value": ""
                    },
                    "made_sla": {
                      "display_value": "true",
                      "value": true
                    },
                    "backout_plan": {
                      "display_value": "-- Physically remove switch and all associated cabling\r\n-- Remove switch from management, monitoring and ServiceNow CMDB",
                      "value": "-- Physically remove switch and all associated cabling\r\n-- Remove switch from management, monitoring and ServiceNow CMDB"
                    },
                    "conflict_status": {
                      "display_value": "Not Run",
                      "value": "Not Run"
                    },
                    "sys_updated_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "opened_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_created_on": {
                      "display_value": "2019-09-26 16:48:51",
                      "value": "2019-09-26 23:48:51",
                      "display_value_internal": "2019-09-26 16:48:51"
                    },
                    "on_hold_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_domain": {
                      "display_value": "global",
                      "value": "global"
                    },
                    "closed_at": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "business_service": {
                      "display_value": "",
                      "value": ""
                    },
                    "time_worked": {
                      "display_value": "",
                      "value": ""
                    },
                    "expected_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "opened_at": {
                      "display_value": "2019-09-26 16:48:51",
                      "value": "2019-09-26 23:48:51",
                      "display_value_internal": "2019-09-26 16:48:51"
                    },
                    "work_end": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "phase_state": {
                      "display_value": "Open",
                      "value": "open"
                    },
                    "cab_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_code": {
                      "display_value": "",
                      "value": ""
                    },
                    "assignment_group": {
                      "display_value": "",
                      "value": ""
                    },
                    "description": {
                      "display_value": "This standard change template describes adding a new network switch to a datacenter cabinet",
                      "value": "This standard change template describes adding a new network switch to a datacenter cabinet"
                    },
                    "on_hold_reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "calendar_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "contact_type": {
                      "display_value": "",
                      "value": ""
                    },
                    "cab_required": {
                      "display_value": "false",
                      "value": false
                    },
                    "urgency": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "scope": {
                      "display_value": "Medium",
                      "value": 3
                    },
                    "company": {
                      "display_value": "",
                      "value": ""
                    },
                    "justification": {
                      "display_value": "",
                      "value": ""
                    },
                    "activity_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval": {
                      "display_value": "Approved",
                      "value": "approved"
                    },
                    "due_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "on_hold": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_tags": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_last_run": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "risk": {
                      "display_value": "Moderate",
                      "value": 3
                    },
                    "location": {
                      "display_value": "",
                      "value": ""
                    },
                    "category": {
                      "display_value": "Other",
                      "value": "Other"
                    },
                    "risk_impact_analysis": {
                      "display_value": "",
                      "value": ""
                    },
                    "__meta": {
                      "ignoredFields": []
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "standardChangeTemplateId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "standardChangeTemplateId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/normal": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getNormalChangeRequest",
        "description": "The parameters and request body are for method: getNormalChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "reason": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "parent": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "watch_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "upon_reject": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_updated_on": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "type": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "approval_history": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "test_plan": {
                            "type": "object",
                            "properties": {
                              "display_value": {
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                              "value": {
                                "type": "string"
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": {
                        "display_value": "a9e9c33dc61122760072455df62663d2",
                        "value": "a9e9c33dc61122760072455df62663d2"
                      },
                      "reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "PRB0000006",
                        "value": "a9e4890bc6112276003d7a5a5c774a74"
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_updated_on": {
                        "display_value": "2019-06-04 05:42:23",
                        "value": "2019-06-04 12:42:23",
                        "display_value_internal": "2019-06-04 05:42:23"
                      },
                      "type": {
                        "display_value": "Normal",
                        "value": "normal"
                      },
                      "approval_history": {
                        "display_value": "2018-11-28 14:23:51 - System Administrator (Approval history)\nBow Ruggeri approved the task. Comments:\n\n2018-11-28 14:23:34 - System Administrator (Approval history)\nFred Luddy requested to approve task\n\n2018-11-28 14:23:34 - System Administrator (Approval history)\nDon Goodliffe requested to approve task\n\n2018-11-28 14:23:34 - System Administrator (Approval history)\nDavid Loo requested to approve task\n\n2018-11-28 14:23:34 - System Administrator (Approval history)\nBow Ruggeri requested to approve task\n\n2018-11-28 14:17:10 - System Administrator (Approval history)\nFred Luddy added as an approver\n\n2018-11-28 14:17:10 - System Administrator (Approval history)\nDon Goodliffe added as an approver\n\n2018-11-28 14:17:10 - System Administrator (Approval history)\nDavid Loo added as an approver\n\n2018-11-28 14:17:10 - System Administrator (Approval history)\nBow Ruggeri added as an approver\n\n",
                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "Multi-User testing on Sunday night",
                        "value": "Multi-User testing on Sunday night"
                      },
                      "number": {
                        "display_value": "CHG0000001",
                        "value": "CHG0000001"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "2018-12-04 16:00:00",
                        "value": "2018-12-05 00:00:00",
                        "display_value_internal": "2018-12-04 16:00:00"
                      },
                      "state": {
                        "display_value": "New",
                        "value": -5
                      },
                      "sys_created_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "knowledge": {
                        "display_value": "false",
                        "value": false
                      },
                      "order": {
                        "display_value": "",
                        "value": ""
                      },
                      "phase": {
                        "display_value": "Requested",
                        "value": "requested"
                      },
                      "cmdb_ci": {
                        "display_value": "Sales Force Automation",
                        "value": "a9c0c8d2c6112276018f7705562f9cb0"
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "priority": {
                        "display_value": "3 - Moderate",
                        "value": 3
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
                        "display_value": "false",
                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "requested_by": {
                        "display_value": "David Loo",
                        "value": "5137153cc611227c000bbd1bd8cd2007"
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "Backup dataset, image current system, reinstall previous\n            release, test\n        ",
                        "value": "Backup dataset, image current system, reinstall previous\n            release, test\n        "
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "end_date": {
                        "display_value": "2019-05-22 18:00:00",
                        "value": "2019-05-23 01:00:00",
                        "display_value_internal": "2019-05-22 18:00:00"
                      },
                      "short_description": {
                        "display_value": "Rollback Oracle Version",
                        "value": "Rollback Oracle Version"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "outside_maintenance_schedule": {
                        "display_value": "false",
                        "value": false
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "follow_up": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "reassignment_count": {
                        "display_value": "",
                        "value": ""
                      },
                      "start_date": {
                        "display_value": "2019-05-22 16:00:00",
                        "value": "2019-05-22 23:00:00",
                        "display_value_internal": "2019-05-22 16:00:00"
                      },
                      "assigned_to": {
                        "display_value": "ITIL User",
                        "value": "681b365ec0a80164000fb0b05854a0cd"
                      },
                      "variables": {
                        "display_value": "variable_pool",
                        "value": "variable_pool"
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "",
                        "value": ""
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "false",
                        "value": false
                      },
                      "backout_plan": {
                        "display_value": "Current prod environment to be snapshotted with VmWare\n            prior to change.\n        ",
                        "value": "Current prod environment to be snapshotted with VmWare\n            prior to change.\n        "
                      },
                      "conflict_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "opened_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_created_on": {
                        "display_value": "2018-11-28 14:12:50",
                        "value": "2018-11-28 22:12:50",
                        "display_value_internal": "2018-11-28 14:12:50"
                      },
                      "on_hold_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "2019-05-30 02:46:25",
                        "value": "2019-05-30 09:46:25",
                        "display_value_internal": "2019-05-30 02:46:25"
                      },
                      "review_comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2018-11-28 14:12:50",
                        "value": "2018-11-28 22:12:50",
                        "display_value_internal": "2018-11-28 14:12:50"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
                        "display_value": "Open",
                        "value": "open"
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "",
                        "value": ""
                      },
                      "description": {
                        "display_value": "Performance of the Siebel SFA software has been severely\n            degraded since the upgrade performed this weekend.\n\n            We moved to an unsupported Oracle DB version. Need to rollback the\n            Oracle Instance to a supported version.\n        ",
                        "value": "Performance of the Siebel SFA software has been severely\n            degraded since the upgrade performed this weekend.\n\n            We moved to an unsupported Oracle DB version. Need to rollback the\n            Oracle Instance to a supported version.\n        "
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "Phone",
                        "value": "phone"
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "Medium",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "",
                        "value": ""
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Requested",
                        "value": "requested"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "risk": {
                        "display_value": "High",
                        "value": 2
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Software",
                        "value": "Software"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
                      "sys_id": {
                        "display_value": "e8f816d5c0a801640131b8101100744c",
                        "value": "e8f816d5c0a801640131b8101100744c"
                      },
                      "reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_updated_on": {
                        "display_value": "2019-05-30 02:46:11",
                        "value": "2019-05-30 09:46:11",
                        "display_value_internal": "2019-05-30 02:46:11"
                      },
                      "type": {
                        "display_value": "Normal",
                        "value": "normal"
                      },
                      "approval_history": {
                        "display_value": "",
                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "number": {
                        "display_value": "CHG0000004",
                        "value": "CHG0000004"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "2018-09-06 17:00:00",
                        "value": "2018-09-07 00:00:00",
                        "display_value_internal": "2018-09-06 17:00:00"
                      },
                      "state": {
                        "display_value": "Review",
                        "value": 0
                      },
                      "sys_created_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "knowledge": {
                        "display_value": "false",
                        "value": false
                      },
                      "order": {
                        "display_value": "",
                        "value": ""
                      },
                      "phase": {
                        "display_value": "-1",
                        "value": "-1"
                      },
                      "cmdb_ci": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "priority": {
                        "display_value": "4 - Low",
                        "value": 4
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
                        "display_value": "false",
                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "requested_by": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "end_date": {
                        "display_value": "2019-05-23 06:00:00",
                        "value": "2019-05-23 13:00:00",
                        "display_value_internal": "2019-05-23 06:00:00"
                      },
                      "short_description": {
                        "display_value": "Upgrade to Oracle 11i",
                        "value": "Upgrade to Oracle 11i"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "outside_maintenance_schedule": {
                        "display_value": "false",
                        "value": false
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "follow_up": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "reassignment_count": {
                        "display_value": "",
                        "value": ""
                      },
                      "start_date": {
                        "display_value": "2019-05-23 00:00:00",
                        "value": "2019-05-23 07:00:00",
                        "display_value_internal": "2019-05-23 00:00:00"
                      },
                      "assigned_to": {
                        "display_value": "ITIL User",
                        "value": "681b365ec0a80164000fb0b05854a0cd"
                      },
                      "variables": {
                        "display_value": "variable_pool",
                        "value": "variable_pool"
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "",
                        "value": ""
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "false",
                        "value": false
                      },
                      "backout_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "opened_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_created_on": {
                        "display_value": "2017-04-23 08:31:06",
                        "value": "2017-04-23 15:31:06",
                        "display_value_internal": "2017-04-23 08:31:06"
                      },
                      "on_hold_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "2019-05-30 02:46:11",
                        "value": "2019-05-30 09:46:11",
                        "display_value_internal": "2019-05-30 02:46:11"
                      },
                      "review_comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2017-04-23 08:31:06",
                        "value": "2017-04-23 15:31:06",
                        "display_value_internal": "2017-04-23 08:31:06"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "",
                        "value": ""
                      },
                      "description": {
                        "display_value": "",
                        "value": ""
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "(-1)",
                        "value": -1
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "",
                        "value": ""
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Not Yet Requested",
                        "value": "not requested"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "risk": {
                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Software",
                        "value": "Software"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
                      "sys_id": {
                        "display_value": "46cc713aa9fe1981008a95d213681c65",
                        "value": "46cc713aa9fe1981008a95d213681c65"
                      },
                      "reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_updated_on": {
                        "display_value": "2019-05-30 02:46:07",
                        "value": "2019-05-30 09:46:07",
                        "display_value_internal": "2019-05-30 02:46:07"
                      },
                      "type": {
                        "display_value": "Normal",
                        "value": "normal"
                      },
                      "approval_history": {
                        "display_value": "",
                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "number": {
                        "display_value": "CHG0000005",
                        "value": "CHG0000005"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "2018-09-06 17:00:00",
                        "value": "2018-09-07 00:00:00",
                        "display_value_internal": "2018-09-06 17:00:00"
                      },
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                      },
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                        "value": ""
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                        "value": "",
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                        "value": ""
                      },
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                        "display_value": "vi /etc/network/interfaces\ninsert line:\ndns-nameservers 8.8.8.8 8.8.4.4\n:wq\ntest name resolution using command: host www.google.com",
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                        "value": ""
                      },
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                        "value": "change_request"
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                        "value": ""
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                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "Comment out new line in /etc/network/interfaces",
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": "Network"
                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                        "display_value_internal": ""
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                        "value": ""
                      },
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                      },
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                      },
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                        "value": ""
                      },
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                      },
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                      },
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                        "value": ""
                      },
                      "calendar_duration": {
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                        "value": ""
                      },
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                        "value": ""
                      },
                      "contact_type": {
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                      },
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                        "value": false
                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": ""
                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
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                      },
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                      },
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                        "value": "2019-06-04 08:03:02",
                        "display_value_internal": "2019-06-04 01:03:02"
                      },
                      "risk": {
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                        "value": 1
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
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                        "display_value": "Network",
                        "value": "Network"
                      },
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                      },
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                        "value": ""
                      },
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                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
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                        "value": "2019-06-04 08:02:58",
                        "display_value_internal": "2019-06-04 01:02:58"
                      },
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                        "value": "normal"
                      },
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                        "value": ""
                      },
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                        "value": ""
                      },
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                        "display_value": "CHG0000045",
                        "value": "CHG0000045"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
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                        "value": -3
                      },
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                        "value": false
                      },
                      "order": {
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                        "value": ""
                      },
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                      },
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                        "value": "27e3a47cc0a8000b001d28ab291fa65b"
                      },
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                      },
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                        "value": 2
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
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                        "value": ""
                      },
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                        "value": 2
                      },
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                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
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                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
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                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
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                      },
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                      },
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                        "value": "Upgrade OWA-SD-01 to MS Windows Server 2016"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
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                        "value": ""
                      },
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                      },
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                      },
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                        "value": ""
                      },
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                      },
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                        "value": "change_request"
                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
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                        "value": ""
                      },
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                      },
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                        "value": "proceed"
                      },
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                        "display_value": "",
                        "value": ""
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                        "value": true
                      },
                      "backout_plan": {
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                        "value": ""
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                        "value": "2019-06-01 08:21:32",
                        "display_value_internal": "2019-06-01 01:21:32"
                      },
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                        "value": ""
                      },
                      "sys_domain": {
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                        "value": "global"
                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
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                        "value": ""
                      },
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                      },
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                        "value": ""
                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
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                        "value": "open"
                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
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                        "value": ""
                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
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                        "value": 4
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
                        "display_value": "false",
                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
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                        "value": ""
                      },
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                        "display_value": "",
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                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "Use Mass Update CI plugin to propose changes to relevant CMDB records\nClick \"Apply Proposed Change\" UI action from change request form",
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                      },
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                        "display_value": "Update default support group on all Oracle CI's to Database group",
                        "value": "Update default support group on all Oracle CI's to Database group"
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                        "value": ""
                      },
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                        "value": ""
                      },
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                        "display_value_internal": ""
                      },
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                        "display_value": "",
                        "value": ""
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                      },
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                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
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                        "value": ""
                      },
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                      },
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                        "value": ""
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                      },
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                        "value": ""
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                        "display_value": "",
                        "value": ""
                      },
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                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
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                        "value": ""
                      },
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                        "display_value": "",
                        "value": ""
                      },
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                        "value": ""
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                        "display_value_internal": ""
                      },
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                      },
                      "cab_date": {
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                        "value": "",
                        "display_value_internal": ""
                      },
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                        "display_value": "",
                        "value": ""
                      },
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                        "display_value": "",
                        "value": ""
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                      },
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                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
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                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
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                        "display_value": "Database group taking over all \nOracle database support activities",
                        "value": "Database group taking over all \nOracle database support activities"
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Requested",
                        "value": "requested"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "2019-06-04 01:43:35",
                        "value": "2019-06-04 08:43:35",
                        "display_value_internal": "2019-06-04 01:43:35"
                      },
                      "risk": {
                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Network",
                        "value": "Network"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
                      "sys_id": {
                        "display_value": "55cdf152db252200a6a2b31be0b8f540",
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                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
                        "display_value": "2019-06-04 01:43:50",
                        "value": "2019-06-04 08:43:50",
                        "display_value_internal": "2019-06-04 01:43:50"
                      },
                      "type": {
                        "display_value": "Normal",
                        "value": "normal"
                      },
                      "approval_history": {
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                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "number": {
                        "display_value": "CHG0000051",
                        "value": "CHG0000051"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "state": {
                        "display_value": "Authorize",
                        "value": -3
                      },
                      "sys_created_by": {
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                        "value": "admin"
                      },
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                        "value": false
                      },
                      "order": {
                        "display_value": "",
                        "value": ""
                      },
                      "phase": {
                        "display_value": "",
                        "value": ""
                      },
                      "cmdb_ci": {
                        "display_value": "lnux100",
                        "value": "53958ff0c0a801640171ec76aa0c8f86"
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "2 - Medium",
                        "value": 2
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
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                        "value": 3
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
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                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
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                        "display_value": "System Administrator",
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                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "vi /etc/network/interfaces\ninsert line:\ndns-nameservers 8.8.8.8 8.8.4.4\n:wq\ntest name resolution using command: host www.google.com",
                        "value": "vi /etc/network/interfaces\ninsert line:\ndns-nameservers 8.8.8.8 8.8.4.4\n:wq\ntest name resolution using command: host www.google.com"
                      },
                      "end_date": {
                        "display_value": "2019-07-02 19:45:00",
                        "value": "2019-07-03 02:45:00",
                        "display_value_internal": "2019-07-02 19:45:00"
                      },
                      "short_description": {
                        "display_value": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4",
                        "value": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
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                        "value": "2019-06-03 09:48:24",
                        "display_value_internal": "2019-06-03 02:48:24"
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                        "value": false
                      },
                      "additional_assignee_list": {
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                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "",
                        "value": ""
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                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_status": {
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                        "value": ""
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                      },
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                        "display_value_internal": "2019-07-02 19:30:00"
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                        "display_value_internal": ""
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                        "value": ""
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                        "value": "proceed"
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "Comment out new line in /etc/network/interfaces",
                        "value": "Comment out new line in /etc/network/interfaces"
                      },
                      "conflict_status": {
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                        "value": "Conflict"
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                        "value": ""
                      },
                      "close_code": {
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                      },
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                      },
                      "description": {
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                      },
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                      },
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                      },
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                        "value": ""
                      },
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                        "value": ""
                      },
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                      },
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                      },
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                        "value": ""
                      },
                      "category": {
                        "display_value": "Network",
                        "value": "Network"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
                      "sys_id": {
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                        "display_value": "",
                        "value": ""
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                        "value": ""
                      },
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                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
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                        "value": "2019-06-04 08:43:44",
                        "display_value_internal": "2019-06-04 01:43:44"
                      },
                      "type": {
                        "display_value": "Normal",
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                      },
                      "test_plan": {
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                        "value": ""
                      },
                      "number": {
                        "display_value": "CHG0000052",
                        "value": "CHG0000052"
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                      "cab_delegate": {
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": ""
                      },
                      "category": {
                        "display_value": "Network",
                        "value": "Network"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
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                      },
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                      },
                      "upon_reject": {
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                      },
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                      },
                      "test_plan": {
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                      },
                      "number": {
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                      },
                      "cab_delegate": {
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                      },
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                        "display_value_internal": ""
                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
                      "sys_domain_path": {
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                      },
                      "production_system": {
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                        "value": false
                      },
                      "cab_recommendation": {
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                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
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                      },
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                      },
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                      },
                      "implementation_plan": {
                        "display_value": "vi /etc/network/interfaces\ninsert line:\ndns-nameservers 8.8.8.8 8.8.4.4\n:wq\ntest name resolution using command: host www.google.com",
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                      },
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                      },
                      "correlation_display": {
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                        "value": ""
                      },
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                        "value": ""
                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
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                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
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                        "value": ""
                      },
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                        "display_value": "true",
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
                      "close_notes": {
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": 1
                      },
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                        "value": ""
                      },
                      "category": {
                        "display_value": "Network",
                        "value": "Network"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
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                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
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                        "value": "2019-06-04 08:45:28",
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                      },
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                        "value": "normal"
                      },
                      "approval_history": {
                        "display_value": "2019-06-03 06:11:35 - System Administrator (Approval history)\nGroup approval for Hardware approved by user David Dan (Technical approvals).\n\n",
                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "number": {
                        "display_value": "CHG0000064",
                        "value": "CHG0000064"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "state": {
                        "display_value": "Authorize",
                        "value": -3
                      },
                      "sys_created_by": {
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                        "value": "admin"
                      },
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                        "value": false
                      },
                      "order": {
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                        "value": ""
                      },
                      "phase": {
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                        "value": ""
                      },
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                        "value": "3a72d947c0a8ce0100a7a64397fdcd53"
                      },
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                        "value": ""
                      },
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                        "value": 2
                      },
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                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
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                        "value": ""
                      },
                      "priority": {
                        "display_value": "2 - High",
                        "value": 2
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
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                        "value": false
                      },
                      "cab_recommendation": {
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                        "value": ""
                      },
                      "rejection_goto": {
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                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
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                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
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                        "value": ""
                      },
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                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
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                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "vi initSAPORA01.ora\nyank and put existing db_block_buffers line\nComment out existing db_block_buffers setting\nSet new db_block_buffers line to 7500\nRestart SAPORA01 database instance",
                        "value": "vi initSAPORA01.ora\nyank and put existing db_block_buffers line\nComment out existing db_block_buffers setting\nSet new db_block_buffers line to 7500\nRestart SAPORA01 database instance"
                      },
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                        "value": "2019-07-17 13:00:00",
                        "display_value_internal": "2019-07-17 06:00:00"
                      },
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                        "display_value": "Increase db_block_buffers from 5000 to 7500",
                        "value": "Increase db_block_buffers from 5000 to 7500"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "2019-06-03 02:48:25",
                        "value": "2019-06-03 09:48:25",
                        "display_value_internal": "2019-06-03 02:48:25"
                      },
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                      },
                      "additional_assignee_list": {
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                        "value": ""
                      },
                      "std_change_producer_version": {
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                        "value": ""
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "",
                        "value": ""
                      },
                      "follow_up": {
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                        "value": "",
                        "display_value_internal": ""
                      },
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                        "display_value": "",
                        "value": ""
                      },
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                        "value": 0
                      },
                      "start_date": {
                        "display_value": "2019-07-17 05:30:00",
                        "value": "2019-07-17 12:30:00",
                        "display_value_internal": "2019-07-17 05:30:00"
                      },
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                        "display_value": "David Loo",
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                      },
                      "variables": {
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                        "value": "variable_pool"
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "Proceed to Next Task",
                        "value": "proceed"
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "rollback to existing db_block_buffer setting",
                        "value": "rollback to existing db_block_buffer setting"
                      },
                      "conflict_status": {
                        "display_value": "Conflict",
                        "value": "Conflict"
                      },
                      "sys_updated_by": {
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                      },
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                        "value": "2019-06-01 08:21:34",
                        "display_value_internal": "2019-06-01 01:21:34"
                      },
                      "on_hold_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_comments": {
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                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
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                        "value": ""
                      },
                      "expected_start": {
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                        "value": "",
                        "display_value_internal": ""
                      },
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                        "display_value_internal": "2019-06-01 01:21:34"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
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                        "value": "open"
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
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                      },
                      "work_notes": {
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                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "Hardware",
                        "value": "8a5055c9c61122780043563ef53438e3"
                      },
                      "description": {
                        "display_value": "The database size has increased and the cache hit rate is at the low end of an acceptable rate. The Database team needss to increase the amount of memory allocated to the Oracle SGA to increase the cache hit rate.",
                        "value": "The database size has increased and the cache hit rate is at the low end of an acceptable rate. The Database team needss to increase the amount of memory allocated to the Oracle SGA to increase the cache hit rate."
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "Medium",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "",
                        "value": ""
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Requested",
                        "value": "requested"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
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                        "value": "2019-06-04 08:45:28",
                        "display_value_internal": "2019-06-04 01:45:28"
                      },
                      "risk": {
                        "display_value": "High",
                        "value": 2
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Network",
                        "value": "Network"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
                      "sys_id": {
                        "display_value": "35cd3552db252200a6a2b31be0b8f5de",
                        "value": "35cd3552db252200a6a2b31be0b8f5de"
                      },
                      "reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
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                      },
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                      },
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                        "value": ""
                      },
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                        "value": "Network"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
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                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
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                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": ""
                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
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                      },
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                      },
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                      },
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                        "display_value": "Oracle",
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                      },
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                        "display_value": "true",
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                      },
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                        "value": ""
                      },
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                        "value": ""
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                        "value": "",
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                        "display_value_internal": ""
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                        "value": ""
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                        "display_value": "Use Mass Update CI plugin to propose changes to relevant CMDB records\nClick \"Apply Proposed Change\" UI action from change request form",
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                      },
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                        "display_value": "global",
                        "value": "global"
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                        "value": "",
                        "display_value_internal": ""
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                      },
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                      },
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                        "value": "",
                        "display_value_internal": ""
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                        "value": ""
                      },
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                        "value": ""
                      },
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                        "display_value": "",
                        "value": ""
                      },
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                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
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                        "value": ""
                      },
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                        "value": false
                      },
                      "urgency": {
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                        "value": 3
                      },
                      "scope": {
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                        "value": 3
                      },
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                        "value": ""
                      },
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                        "display_value": "Database group taking over all \nOracle database support activities",
                        "value": "Database group taking over all \nOracle database support activities"
                      },
                      "activity_due": {
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                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
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                        "display_value": "Requested",
                        "value": "requested"
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                        "display_value_internal": ""
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                      },
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                        "value": ""
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                        "display_value_internal": "2019-06-04 01:48:19"
                      },
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                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Network",
                        "value": "Network"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
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                        "value": ""
                      },
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                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
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                        "value": "2019-06-04 08:48:24",
                        "display_value_internal": "2019-06-04 01:48:24"
                      },
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                      },
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                      },
                      "test_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "number": {
                        "display_value": "CHG0000081",
                        "value": "CHG0000081"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
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                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
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                      },
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                      },
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                        "value": ""
                      },
                      "phase": {
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                        "value": ""
                      },
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                        "display_value": "lnux100",
                        "value": "53958ff0c0a801640171ec76aa0c8f86"
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
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                        "value": 2
                      },
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                        "value": true
                      },
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                        "value": ""
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                      },
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                        "value": "/"
                      },
                      "production_system": {
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                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
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                        "value": ""
                      },
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                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
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                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "vi /etc/network/interfaces\ninsert line:\ndns-nameservers 8.8.8.8 8.8.4.4\n:wq\ntest name resolution using command: host www.google.com",
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                      },
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                        "display_value_internal": "2019-08-13 19:45:00"
                      },
                      "short_description": {
                        "display_value": "Update /etc/network/interfaces to include name servers 8.8.8.8 & 8.8.4.4",
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                      },
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                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
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                        "value": ""
                      },
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                      },
                      "additional_assignee_list": {
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                        "value": ""
                      },
                      "std_change_producer_version": {
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                        "value": ""
                      },
                      "sys_class_name": {
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                        "value": "change_request"
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                        "value": "",
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                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
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                        "value": "Conflict"
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                      },
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                      },
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                      },
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                        "value": ""
                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": ""
                      },
                      "category": {
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                        "value": "Network"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
                      "sys_id": {
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                        "value": ""
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                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
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                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
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                        "value": ""
                      },
                      "escalation": {
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                        "display_value": "",
                        "value": ""
                      },
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                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "rollback to existing db_block_buffer setting",
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                      "conflict_status": {
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                        "value": "Conflict"
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                      },
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                        "value": "global"
                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
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                      },
                      "business_service": {
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                      },
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                      },
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                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
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                      },
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                      },
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                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2019-09-26 16:18:51",
                        "value": "2019-09-26 23:18:51",
                        "display_value_internal": "2019-09-26 16:18:51"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
                        "display_value": "Open",
                        "value": "open"
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "",
                        "value": ""
                      },
                      "description": {
                        "display_value": "",
                        "value": ""
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "Medium",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "",
                        "value": ""
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Not Yet Requested",
                        "value": "not requested"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "risk": {
                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Other",
                        "value": "Other"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
                      "sys_id": {
                        "display_value": "d4c18d43db440010a704fe1b68961952",
                        "value": "d4c18d43db440010a704fe1b68961952"
                      },
                      "reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
                        "display_value": "2019-09-26 16:27:30",
                        "value": "2019-09-26 23:27:30",
                        "display_value_internal": "2019-09-26 16:27:30"
                      },
                      "type": {
                        "display_value": "Normal",
                        "value": "normal"
                      },
                      "approval_history": {
                        "display_value": "",
                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "number": {
                        "display_value": "CHG0030011",
                        "value": "CHG0030011"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "state": {
                        "display_value": "New",
                        "value": -5
                      },
                      "sys_created_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "knowledge": {
                        "display_value": "false",
                        "value": false
                      },
                      "order": {
                        "display_value": "",
                        "value": ""
                      },
                      "phase": {
                        "display_value": "Requested",
                        "value": "requested"
                      },
                      "cmdb_ci": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "priority": {
                        "display_value": "4 - Low",
                        "value": 4
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
                        "display_value": "false",
                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "requested_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "end_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "short_description": {
                        "display_value": "",
                        "value": ""
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "outside_maintenance_schedule": {
                        "display_value": "false",
                        "value": false
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "",
                        "value": ""
                      },
                      "follow_up": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "reassignment_count": {
                        "display_value": "0",
                        "value": 0
                      },
                      "start_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "assigned_to": {
                        "display_value": "",
                        "value": ""
                      },
                      "variables": {
                        "display_value": "variable_pool",
                        "value": "variable_pool"
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "Proceed to Next Task",
                        "value": "proceed"
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_status": {
                        "display_value": "Not Run",
                        "value": "Not Run"
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "opened_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_created_on": {
                        "display_value": "2019-09-26 16:27:30",
                        "value": "2019-09-26 23:27:30",
                        "display_value_internal": "2019-09-26 16:27:30"
                      },
                      "on_hold_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2019-09-26 16:27:30",
                        "value": "2019-09-26 23:27:30",
                        "display_value_internal": "2019-09-26 16:27:30"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
                        "display_value": "Open",
                        "value": "open"
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "",
                        "value": ""
                      },
                      "description": {
                        "display_value": "",
                        "value": ""
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "Medium",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "",
                        "value": ""
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Not Yet Requested",
                        "value": "not requested"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "risk": {
                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Other",
                        "value": "Other"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "createNormalChangeRequest",
        "description": "The parameters and request body are for method: createNormalChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "parent": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "watch_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "upon_reject": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_history": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "test_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "number": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_delegate": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_created_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "knowledge": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "phase": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "impact": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "active": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "work_notes_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "priority": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_domain_path": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "production_system": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "cab_recommendation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "rejection_goto": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "review_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "group_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_set": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "wf_activity": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "implementation_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "end_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "short_description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_display": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "outside_maintenance_schedule": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "additional_assignee_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "std_change_producer_version": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_class_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reassignment_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "start_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "variables": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sla_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments_and_work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "escalation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "upon_approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "made_sla": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "backout_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_created_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_service": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "time_worked": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "expected_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_end": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "phase_state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_code": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "assignment_group": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "calendar_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "contact_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_required": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "urgency": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "scope": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "justification": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "activity_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "due_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_tags": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_last_run": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "risk": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "category": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "risk_impact_analysis": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "__meta": {
                          "type": "object",
                          "properties": {
                            "ignoredFields": {
                              "type": "object"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": {
                      "display_value": "51cff803db440010a704fe1b68961946",
                      "value": "51cff803db440010a704fe1b68961946"
                    },
                    "reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "parent": {
                      "display_value": "",
                      "value": ""
                    },
                    "watch_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "upon_reject": {
                      "display_value": "Cancel all future Tasks",
                      "value": "cancel"
                    },
                    "sys_updated_on": {
                      "display_value": "2019-09-26 16:18:51",
                      "value": "2019-09-26 23:18:51",
                      "display_value_internal": "2019-09-26 16:18:51"
                    },
                    "type": {
                      "display_value": "Normal",
                      "value": "normal"
                    },
                    "approval_history": {
                      "display_value": "",
                      "value": ""
                    },
                    "test_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "number": {
                      "display_value": "CHG0030009",
                      "value": "CHG0030009"
                    },
                    "cab_delegate": {
                      "display_value": "",
                      "value": ""
                    },
                    "requested_by_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "state": {
                      "display_value": "New",
                      "value": -5
                    },
                    "sys_created_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "knowledge": {
                      "display_value": "false",
                      "value": false
                    },
                    "order": {
                      "display_value": "",
                      "value": ""
                    },
                    "phase": {
                      "display_value": "Requested",
                      "value": "requested"
                    },
                    "cmdb_ci": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "impact": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "active": {
                      "display_value": "true",
                      "value": true
                    },
                    "work_notes_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "priority": {
                      "display_value": "4 - Low",
                      "value": 4
                    },
                    "sys_domain_path": {
                      "display_value": "/",
                      "value": "/"
                    },
                    "production_system": {
                      "display_value": "false",
                      "value": false
                    },
                    "cab_recommendation": {
                      "display_value": "",
                      "value": ""
                    },
                    "rejection_goto": {
                      "display_value": "",
                      "value": ""
                    },
                    "review_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "requested_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "business_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "group_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "change_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval_set": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "wf_activity": {
                      "display_value": "",
                      "value": ""
                    },
                    "implementation_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "end_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "short_description": {
                      "display_value": "",
                      "value": ""
                    },
                    "correlation_display": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "outside_maintenance_schedule": {
                      "display_value": "false",
                      "value": false
                    },
                    "additional_assignee_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "std_change_producer_version": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_class_name": {
                      "display_value": "Change Request",
                      "value": "change_request"
                    },
                    "closed_by": {
                      "display_value": "",
                      "value": ""
                    },
                    "follow_up": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_status": {
                      "display_value": "",
                      "value": ""
                    },
                    "reassignment_count": {
                      "display_value": "0",
                      "value": 0
                    },
                    "start_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assigned_to": {
                      "display_value": "",
                      "value": ""
                    },
                    "variables": {
                      "display_value": "variable_pool",
                      "value": "variable_pool"
                    },
                    "sla_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments_and_work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "escalation": {
                      "display_value": "Normal",
                      "value": 0
                    },
                    "upon_approval": {
                      "display_value": "Proceed to Next Task",
                      "value": "proceed"
                    },
                    "correlation_id": {
                      "display_value": "",
                      "value": ""
                    },
                    "made_sla": {
                      "display_value": "true",
                      "value": true
                    },
                    "backout_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_status": {
                      "display_value": "Not Run",
                      "value": "Not Run"
                    },
                    "sys_updated_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "opened_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_created_on": {
                      "display_value": "2019-09-26 16:18:51",
                      "value": "2019-09-26 23:18:51",
                      "display_value_internal": "2019-09-26 16:18:51"
                    },
                    "on_hold_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_domain": {
                      "display_value": "global",
                      "value": "global"
                    },
                    "closed_at": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "business_service": {
                      "display_value": "",
                      "value": ""
                    },
                    "time_worked": {
                      "display_value": "",
                      "value": ""
                    },
                    "expected_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "opened_at": {
                      "display_value": "2019-09-26 16:18:51",
                      "value": "2019-09-26 23:18:51",
                      "display_value_internal": "2019-09-26 16:18:51"
                    },
                    "work_end": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "phase_state": {
                      "display_value": "Open",
                      "value": "open"
                    },
                    "cab_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_code": {
                      "display_value": "",
                      "value": ""
                    },
                    "assignment_group": {
                      "display_value": "",
                      "value": ""
                    },
                    "description": {
                      "display_value": "",
                      "value": ""
                    },
                    "on_hold_reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "calendar_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "contact_type": {
                      "display_value": "",
                      "value": ""
                    },
                    "cab_required": {
                      "display_value": "false",
                      "value": false
                    },
                    "urgency": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "scope": {
                      "display_value": "Medium",
                      "value": 3
                    },
                    "company": {
                      "display_value": "",
                      "value": ""
                    },
                    "justification": {
                      "display_value": "",
                      "value": ""
                    },
                    "activity_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval": {
                      "display_value": "Not Yet Requested",
                      "value": "not requested"
                    },
                    "due_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "on_hold": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_tags": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_last_run": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "risk": {
                      "display_value": "Moderate",
                      "value": 3
                    },
                    "location": {
                      "display_value": "",
                      "value": ""
                    },
                    "category": {
                      "display_value": "Other",
                      "value": "Other"
                    },
                    "risk_impact_analysis": {
                      "display_value": "",
                      "value": ""
                    },
                    "__meta": {
                      "ignoredFields": []
                    }
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "string"
              },
              "example": "change"
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/normal/{changeId}": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getNormalChangeRequestById",
        "description": "The parameters and request body are for method: getNormalChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "parent": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "watch_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "upon_reject": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_history": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "test_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "number": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_delegate": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_created_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "knowledge": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "phase": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "impact": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "active": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "work_notes_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "priority": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_domain_path": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "production_system": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "cab_recommendation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "rejection_goto": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "review_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "group_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_set": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "wf_activity": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "implementation_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "end_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "short_description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_display": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "outside_maintenance_schedule": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "additional_assignee_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "std_change_producer_version": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_class_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reassignment_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "start_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "variables": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sla_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments_and_work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "escalation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "upon_approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "made_sla": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "backout_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_created_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_service": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "time_worked": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "expected_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_end": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "phase_state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_code": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "assignment_group": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "calendar_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "contact_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_required": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "urgency": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "scope": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "justification": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "activity_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "due_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_tags": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_last_run": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "risk": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "category": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "risk_impact_analysis": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": {
                      "display_value": "51cff803db440010a704fe1b68961946",
                      "value": "51cff803db440010a704fe1b68961946"
                    },
                    "reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "parent": {
                      "display_value": "",
                      "value": ""
                    },
                    "watch_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "upon_reject": {
                      "display_value": "Cancel all future Tasks",
                      "value": "cancel"
                    },
                    "sys_updated_on": {
                      "display_value": "2019-09-26 16:27:30",
                      "value": "2019-09-26 23:27:30",
                      "display_value_internal": "2019-09-26 16:27:30"
                    },
                    "type": {
                      "display_value": "Normal",
                      "value": "normal"
                    },
                    "approval_history": {
                      "display_value": "",
                      "value": ""
                    },
                    "test_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "number": {
                      "display_value": "CHG0030011",
                      "value": "CHG0030011"
                    },
                    "cab_delegate": {
                      "display_value": "",
                      "value": ""
                    },
                    "requested_by_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "state": {
                      "display_value": "New",
                      "value": -5
                    },
                    "sys_created_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "knowledge": {
                      "display_value": "false",
                      "value": false
                    },
                    "order": {
                      "display_value": "",
                      "value": ""
                    },
                    "phase": {
                      "display_value": "Requested",
                      "value": "requested"
                    },
                    "cmdb_ci": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "impact": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "active": {
                      "display_value": "true",
                      "value": true
                    },
                    "work_notes_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "priority": {
                      "display_value": "4 - Low",
                      "value": 4
                    },
                    "sys_domain_path": {
                      "display_value": "/",
                      "value": "/"
                    },
                    "production_system": {
                      "display_value": "false",
                      "value": false
                    },
                    "cab_recommendation": {
                      "display_value": "",
                      "value": ""
                    },
                    "rejection_goto": {
                      "display_value": "",
                      "value": ""
                    },
                    "review_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "requested_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "business_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "group_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "change_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval_set": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "wf_activity": {
                      "display_value": "",
                      "value": ""
                    },
                    "implementation_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "end_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "short_description": {
                      "display_value": "",
                      "value": ""
                    },
                    "correlation_display": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "outside_maintenance_schedule": {
                      "display_value": "false",
                      "value": false
                    },
                    "additional_assignee_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "std_change_producer_version": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_class_name": {
                      "display_value": "Change Request",
                      "value": "change_request"
                    },
                    "closed_by": {
                      "display_value": "",
                      "value": ""
                    },
                    "follow_up": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_status": {
                      "display_value": "",
                      "value": ""
                    },
                    "reassignment_count": {
                      "display_value": "0",
                      "value": 0
                    },
                    "start_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assigned_to": {
                      "display_value": "",
                      "value": ""
                    },
                    "variables": {
                      "display_value": "variable_pool",
                      "value": "variable_pool"
                    },
                    "sla_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments_and_work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "escalation": {
                      "display_value": "Normal",
                      "value": 0
                    },
                    "upon_approval": {
                      "display_value": "Proceed to Next Task",
                      "value": "proceed"
                    },
                    "correlation_id": {
                      "display_value": "",
                      "value": ""
                    },
                    "made_sla": {
                      "display_value": "true",
                      "value": true
                    },
                    "backout_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_status": {
                      "display_value": "Not Run",
                      "value": "Not Run"
                    },
                    "sys_updated_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "opened_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_created_on": {
                      "display_value": "2019-09-26 16:27:30",
                      "value": "2019-09-26 23:27:30",
                      "display_value_internal": "2019-09-26 16:27:30"
                    },
                    "on_hold_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_domain": {
                      "display_value": "global",
                      "value": "global"
                    },
                    "closed_at": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "business_service": {
                      "display_value": "",
                      "value": ""
                    },
                    "time_worked": {
                      "display_value": "",
                      "value": ""
                    },
                    "expected_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "opened_at": {
                      "display_value": "2019-09-26 16:27:30",
                      "value": "2019-09-26 23:27:30",
                      "display_value_internal": "2019-09-26 16:27:30"
                    },
                    "work_end": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "phase_state": {
                      "display_value": "Open",
                      "value": "open"
                    },
                    "cab_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_code": {
                      "display_value": "",
                      "value": ""
                    },
                    "assignment_group": {
                      "display_value": "",
                      "value": ""
                    },
                    "description": {
                      "display_value": "",
                      "value": ""
                    },
                    "on_hold_reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "calendar_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "contact_type": {
                      "display_value": "",
                      "value": ""
                    },
                    "cab_required": {
                      "display_value": "false",
                      "value": false
                    },
                    "urgency": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "scope": {
                      "display_value": "Medium",
                      "value": 3
                    },
                    "company": {
                      "display_value": "",
                      "value": ""
                    },
                    "justification": {
                      "display_value": "",
                      "value": ""
                    },
                    "activity_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval": {
                      "display_value": "Not Yet Requested",
                      "value": "not requested"
                    },
                    "due_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "on_hold": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_tags": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_last_run": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "risk": {
                      "display_value": "Moderate",
                      "value": 3
                    },
                    "location": {
                      "display_value": "",
                      "value": ""
                    },
                    "category": {
                      "display_value": "Other",
                      "value": "Other"
                    },
                    "risk_impact_analysis": {
                      "display_value": "",
                      "value": ""
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "patch": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "updateNormalChangeRequestById",
        "description": "The parameters and request body are for method: updateNormalChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "string"
              },
              "example": "change"
            }
          }
        }
      },
      "delete": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "deleteNormalChangeRequestById",
        "description": "The parameters and request body are for method: deleteNormalChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/emergency": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getEmergencyChangeRequest",
        "description": "The parameters and request body are for method: getEmergencyChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "reason": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "parent": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "watch_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "upon_reject": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_updated_on": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "type": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "approval_history": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "test_plan": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "number": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "cab_delegate": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "requested_by_date": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "state": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "sys_created_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "knowledge": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "order": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "phase": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "cmdb_ci": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "impact": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "active": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "work_notes_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "priority": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "sys_domain_path": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "production_system": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "cab_recommendation": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "rejection_goto": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "review_date": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "requested_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "business_duration": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "group_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "change_plan": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "approval_set": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "wf_activity": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "implementation_plan": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "end_date": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "short_description": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "correlation_display": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_task": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "work_start": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "outside_maintenance_schedule": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "additional_assignee_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "std_change_producer_version": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_class_name": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "follow_up": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "review_status": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "reassignment_count": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "start_date": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "assigned_to": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "variables": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sla_due": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "comments_and_work_notes": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "escalation": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "upon_approval": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "correlation_id": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "made_sla": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "backout_plan": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "conflict_status": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_updated_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "opened_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "user_input": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_created_on": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "on_hold_task": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_at": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "review_comments": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "business_service": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "time_worked": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "expected_start": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "opened_at": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "work_end": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "phase_state": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "cab_date": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "work_notes": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "close_code": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "assignment_group": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "description": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "on_hold_reason": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "calendar_duration": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "close_notes": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "contact_type": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "cab_required": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "urgency": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "scope": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "company": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "justification": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "activity_due": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "comments": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "approval": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "due_date": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "on_hold": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "sys_tags": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "conflict_last_run": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "risk": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "location": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "category": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "risk_impact_analysis": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": {
                        "display_value": "d53e72ec73d423002728660c4cf6a78d",
                        "value": "d53e72ec73d423002728660c4cf6a78d"
                      },
                      "reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
                        "display_value": "2018-12-13 19:25:18",
                        "value": "2018-12-14 03:25:18",
                        "display_value_internal": "2018-12-13 19:25:18"
                      },
                      "type": {
                        "display_value": "Emergency",
                        "value": "emergency"
                      },
                      "approval_history": {
                        "display_value": "",
                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "number": {
                        "display_value": "CHG0002000",
                        "value": "CHG0002000"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "state": {
                        "display_value": "New",
                        "value": -5
                      },
                      "sys_created_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "knowledge": {
                        "display_value": "false",
                        "value": false
                      },
                      "order": {
                        "display_value": "",
                        "value": ""
                      },
                      "phase": {
                        "display_value": "Requested",
                        "value": "requested"
                      },
                      "cmdb_ci": {
                        "display_value": "MySQL",
                        "value": "10a5ce9ec611227500782dc66143c5d3"
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "priority": {
                        "display_value": "4 - Low",
                        "value": 4
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
                        "display_value": "false",
                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "requested_by": {
                        "display_value": "User ITIL",
                        "value": "3988a3ca732023002728660c4cf6a757"
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "end_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "short_description": {
                        "display_value": "Upgrade MySql 5.6 to 5.7",
                        "value": "Upgrade MySql 5.6 to 5.7"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "outside_maintenance_schedule": {
                        "display_value": "false",
                        "value": false
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "",
                        "value": ""
                      },
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                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "priority": {
                        "display_value": "4 - Low",
                        "value": 4
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
                        "display_value": "false",
                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "requested_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "end_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "short_description": {
                        "display_value": "Please reboot AS400",
                        "value": "Please reboot AS400"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "outside_maintenance_schedule": {
                        "display_value": "false",
                        "value": false
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "",
                        "value": ""
                      },
                      "follow_up": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "reassignment_count": {
                        "display_value": "0",
                        "value": 0
                      },
                      "start_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "assigned_to": {
                        "display_value": "",
                        "value": ""
                      },
                      "variables": {
                        "display_value": "variable_pool",
                        "value": "variable_pool"
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "Proceed to Next Task",
                        "value": "proceed"
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_status": {
                        "display_value": "Not Run",
                        "value": "Not Run"
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "opened_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_created_on": {
                        "display_value": "2016-08-10 09:13:54",
                        "value": "2016-08-10 16:13:54",
                        "display_value_internal": "2016-08-10 09:13:54"
                      },
                      "on_hold_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2016-08-10 09:13:54",
                        "value": "2016-08-10 16:13:54",
                        "display_value_internal": "2016-08-10 09:13:54"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
                        "display_value": "Open",
                        "value": "open"
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "ITSM Engineering",
                        "value": "5f721d93c0a8010e015533746de18bf9"
                      },
                      "description": {
                        "display_value": "",
                        "value": ""
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "Medium",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "",
                        "value": ""
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Approved",
                        "value": "approved"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "risk": {
                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Server Reboot",
                        "value": "Server Reboot"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    },
                    {
                      "sys_id": {
                        "display_value": "c83c5e5347c12200e0ef563dbb9a7190",
                        "value": "c83c5e5347c12200e0ef563dbb9a7190"
                      },
                      "reason": {
                        "display_value": "broken",
                        "value": "broken"
                      },
                      "parent": {
                        "display_value": "",
                        "value": ""
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
                        "display_value": "2019-09-04 13:34:44",
                        "value": "2019-09-04 20:34:44",
                        "display_value_internal": "2019-09-04 13:34:44"
                      },
                      "type": {
                        "display_value": "Emergency",
                        "value": "emergency"
                      },
                      "approval_history": {
                        "display_value": "",
                        "value": ""
                      },
                      "test_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "number": {
                        "display_value": "CHG0040007",
                        "value": "CHG0040007"
                      },
                      "cab_delegate": {
                        "display_value": "",
                        "value": ""
                      },
                      "requested_by_date": {
                        "display_value": "2016-08-10 09:36:58",
                        "value": "2016-08-10 16:36:58",
                        "display_value_internal": "2016-08-10 09:36:58"
                      },
                      "state": {
                        "display_value": "New",
                        "value": -5
                      },
                      "sys_created_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "knowledge": {
                        "display_value": "false",
                        "value": false
                      },
                      "order": {
                        "display_value": "",
                        "value": ""
                      },
                      "phase": {
                        "display_value": "Requested",
                        "value": "requested"
                      },
                      "cmdb_ci": {
                        "display_value": "ApplicationServerPeopleSoft",
                        "value": "b0cb50c3c0a8000900893e69d3c5885e"
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "priority": {
                        "display_value": "4 - Low",
                        "value": 4
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "production_system": {
                        "display_value": "false",
                        "value": false
                      },
                      "cab_recommendation": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "review_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "requested_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "implementation_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "end_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "short_description": {
                        "display_value": "Please reboot ApplicationServerPeopleSoft",
                        "value": "Please reboot ApplicationServerPeopleSoft"
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "outside_maintenance_schedule": {
                        "display_value": "false",
                        "value": false
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "std_change_producer_version": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_class_name": {
                        "display_value": "Change Request",
                        "value": "change_request"
                      },
                      "closed_by": {
                        "display_value": "",
                        "value": ""
                      },
                      "follow_up": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_status": {
                        "display_value": "",
                        "value": ""
                      },
                      "reassignment_count": {
                        "display_value": "0",
                        "value": 0
                      },
                      "start_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "assigned_to": {
                        "display_value": "",
                        "value": ""
                      },
                      "variables": {
                        "display_value": "variable_pool",
                        "value": "variable_pool"
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "Proceed to Next Task",
                        "value": "proceed"
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "backout_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_status": {
                        "display_value": "Not Run",
                        "value": "Not Run"
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "opened_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_created_on": {
                        "display_value": "2016-08-10 09:37:13",
                        "value": "2016-08-10 16:37:13",
                        "display_value_internal": "2016-08-10 09:37:13"
                      },
                      "on_hold_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "review_comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2016-08-10 09:37:13",
                        "value": "2016-08-10 16:37:13",
                        "display_value_internal": "2016-08-10 09:37:13"
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "phase_state": {
                        "display_value": "Open",
                        "value": "open"
                      },
                      "cab_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "assignment_group": {
                        "display_value": "ITSM Engineering",
                        "value": "5f721d93c0a8010e015533746de18bf9"
                      },
                      "description": {
                        "display_value": "",
                        "value": ""
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "cab_required": {
                        "display_value": "false",
                        "value": false
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "scope": {
                        "display_value": "Medium",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "justification": {
                        "display_value": "",
                        "value": ""
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "approval": {
                        "display_value": "Approved",
                        "value": "approved"
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "conflict_last_run": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "risk": {
                        "display_value": "Moderate",
                        "value": 3
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "category": {
                        "display_value": "Server Reboot",
                        "value": "Server Reboot"
                      },
                      "risk_impact_analysis": {
                        "display_value": "",
                        "value": ""
                      }
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "createEmergencyChangeRequest",
        "description": "The parameters and request body are for method: createEmergencyChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "parent": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "watch_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "upon_reject": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_history": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "test_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "number": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_delegate": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_created_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "knowledge": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "phase": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "impact": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "active": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "work_notes_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "priority": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_domain_path": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "production_system": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "cab_recommendation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "rejection_goto": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "review_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "group_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_set": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "wf_activity": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "implementation_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "end_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "short_description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_display": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "outside_maintenance_schedule": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "additional_assignee_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "std_change_producer_version": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_class_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reassignment_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "start_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "variables": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sla_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments_and_work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "escalation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "upon_approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "made_sla": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "backout_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_created_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_service": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "time_worked": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "expected_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_end": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "phase_state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_code": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "assignment_group": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "calendar_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "contact_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_required": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "urgency": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "scope": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "justification": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "activity_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "due_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_tags": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_last_run": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "risk": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "category": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "risk_impact_analysis": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "__meta": {
                          "type": "object",
                          "properties": {
                            "ignoredFields": {
                              "type": "object"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": {
                      "display_value": "3fb18d43db440010a704fe1b6896192e",
                      "value": "3fb18d43db440010a704fe1b6896192e"
                    },
                    "reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "parent": {
                      "display_value": "",
                      "value": ""
                    },
                    "watch_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "upon_reject": {
                      "display_value": "Cancel all future Tasks",
                      "value": "cancel"
                    },
                    "sys_updated_on": {
                      "display_value": "2019-09-26 16:18:49",
                      "value": "2019-09-26 23:18:49",
                      "display_value_internal": "2019-09-26 16:18:49"
                    },
                    "type": {
                      "display_value": "Emergency",
                      "value": "emergency"
                    },
                    "approval_history": {
                      "display_value": "",
                      "value": ""
                    },
                    "test_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "number": {
                      "display_value": "CHG0030008",
                      "value": "CHG0030008"
                    },
                    "cab_delegate": {
                      "display_value": "",
                      "value": ""
                    },
                    "requested_by_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "state": {
                      "display_value": "New",
                      "value": -5
                    },
                    "sys_created_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "knowledge": {
                      "display_value": "false",
                      "value": false
                    },
                    "order": {
                      "display_value": "",
                      "value": ""
                    },
                    "phase": {
                      "display_value": "Requested",
                      "value": "requested"
                    },
                    "cmdb_ci": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "impact": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "active": {
                      "display_value": "true",
                      "value": true
                    },
                    "work_notes_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "priority": {
                      "display_value": "4 - Low",
                      "value": 4
                    },
                    "sys_domain_path": {
                      "display_value": "/",
                      "value": "/"
                    },
                    "production_system": {
                      "display_value": "false",
                      "value": false
                    },
                    "cab_recommendation": {
                      "display_value": "",
                      "value": ""
                    },
                    "rejection_goto": {
                      "display_value": "",
                      "value": ""
                    },
                    "review_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "requested_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "business_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "group_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "change_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval_set": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "wf_activity": {
                      "display_value": "",
                      "value": ""
                    },
                    "implementation_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "end_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "short_description": {
                      "display_value": "",
                      "value": ""
                    },
                    "correlation_display": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "outside_maintenance_schedule": {
                      "display_value": "false",
                      "value": false
                    },
                    "additional_assignee_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "std_change_producer_version": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_class_name": {
                      "display_value": "Change Request",
                      "value": "change_request"
                    },
                    "closed_by": {
                      "display_value": "",
                      "value": ""
                    },
                    "follow_up": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_status": {
                      "display_value": "",
                      "value": ""
                    },
                    "reassignment_count": {
                      "display_value": "0",
                      "value": 0
                    },
                    "start_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assigned_to": {
                      "display_value": "",
                      "value": ""
                    },
                    "variables": {
                      "display_value": "variable_pool",
                      "value": "variable_pool"
                    },
                    "sla_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments_and_work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "escalation": {
                      "display_value": "Normal",
                      "value": 0
                    },
                    "upon_approval": {
                      "display_value": "Proceed to Next Task",
                      "value": "proceed"
                    },
                    "correlation_id": {
                      "display_value": "",
                      "value": ""
                    },
                    "made_sla": {
                      "display_value": "true",
                      "value": true
                    },
                    "backout_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_status": {
                      "display_value": "Not Run",
                      "value": "Not Run"
                    },
                    "sys_updated_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "opened_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_created_on": {
                      "display_value": "2019-09-26 16:18:49",
                      "value": "2019-09-26 23:18:49",
                      "display_value_internal": "2019-09-26 16:18:49"
                    },
                    "on_hold_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_domain": {
                      "display_value": "global",
                      "value": "global"
                    },
                    "closed_at": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "business_service": {
                      "display_value": "",
                      "value": ""
                    },
                    "time_worked": {
                      "display_value": "",
                      "value": ""
                    },
                    "expected_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "opened_at": {
                      "display_value": "2019-09-26 16:18:49",
                      "value": "2019-09-26 23:18:49",
                      "display_value_internal": "2019-09-26 16:18:49"
                    },
                    "work_end": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "phase_state": {
                      "display_value": "Open",
                      "value": "open"
                    },
                    "cab_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_code": {
                      "display_value": "",
                      "value": ""
                    },
                    "assignment_group": {
                      "display_value": "",
                      "value": ""
                    },
                    "description": {
                      "display_value": "",
                      "value": ""
                    },
                    "on_hold_reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "calendar_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "contact_type": {
                      "display_value": "",
                      "value": ""
                    },
                    "cab_required": {
                      "display_value": "false",
                      "value": false
                    },
                    "urgency": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "scope": {
                      "display_value": "Medium",
                      "value": 3
                    },
                    "company": {
                      "display_value": "",
                      "value": ""
                    },
                    "justification": {
                      "display_value": "",
                      "value": ""
                    },
                    "activity_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval": {
                      "display_value": "Not Yet Requested",
                      "value": "not requested"
                    },
                    "due_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "on_hold": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_tags": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_last_run": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "risk": {
                      "display_value": "Moderate",
                      "value": 3
                    },
                    "location": {
                      "display_value": "",
                      "value": ""
                    },
                    "category": {
                      "display_value": "Other",
                      "value": "Other"
                    },
                    "risk_impact_analysis": {
                      "display_value": "",
                      "value": ""
                    },
                    "__meta": {
                      "ignoredFields": []
                    }
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/emergency/{changeId}": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getEmergencyChangeRequestById",
        "description": "The parameters and request body are for method: getEmergencyChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "parent": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "watch_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "upon_reject": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_history": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "test_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "number": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_delegate": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_created_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "knowledge": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "phase": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "impact": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "active": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "work_notes_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "priority": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_domain_path": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "production_system": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "cab_recommendation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "rejection_goto": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "review_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "group_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_set": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "wf_activity": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "implementation_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "end_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "short_description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_display": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "outside_maintenance_schedule": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "additional_assignee_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "std_change_producer_version": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_class_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reassignment_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "start_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "variables": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sla_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments_and_work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "escalation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "upon_approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "made_sla": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "backout_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_status": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_created_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "review_comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_service": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "time_worked": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "expected_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_end": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "phase_state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_code": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "assignment_group": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "calendar_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "contact_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "cab_required": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "urgency": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "scope": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "justification": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "activity_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "due_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_tags": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "conflict_last_run": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "risk": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "category": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "risk_impact_analysis": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": {
                      "display_value": "3fb18d43db440010a704fe1b6896192e",
                      "value": "3fb18d43db440010a704fe1b6896192e"
                    },
                    "reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "parent": {
                      "display_value": "",
                      "value": ""
                    },
                    "watch_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "upon_reject": {
                      "display_value": "Cancel all future Tasks",
                      "value": "cancel"
                    },
                    "sys_updated_on": {
                      "display_value": "2019-09-26 16:27:28",
                      "value": "2019-09-26 23:27:28",
                      "display_value_internal": "2019-09-26 16:27:28"
                    },
                    "type": {
                      "display_value": "Emergency",
                      "value": "emergency"
                    },
                    "approval_history": {
                      "display_value": "",
                      "value": ""
                    },
                    "test_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "number": {
                      "display_value": "CHG0030010",
                      "value": "CHG0030010"
                    },
                    "cab_delegate": {
                      "display_value": "",
                      "value": ""
                    },
                    "requested_by_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "state": {
                      "display_value": "New",
                      "value": -5
                    },
                    "sys_created_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "knowledge": {
                      "display_value": "false",
                      "value": false
                    },
                    "order": {
                      "display_value": "",
                      "value": ""
                    },
                    "phase": {
                      "display_value": "Requested",
                      "value": "requested"
                    },
                    "cmdb_ci": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "impact": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "active": {
                      "display_value": "true",
                      "value": true
                    },
                    "work_notes_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "priority": {
                      "display_value": "4 - Low",
                      "value": 4
                    },
                    "sys_domain_path": {
                      "display_value": "/",
                      "value": "/"
                    },
                    "production_system": {
                      "display_value": "false",
                      "value": false
                    },
                    "cab_recommendation": {
                      "display_value": "",
                      "value": ""
                    },
                    "rejection_goto": {
                      "display_value": "",
                      "value": ""
                    },
                    "review_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "requested_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "business_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "group_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "change_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval_set": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "wf_activity": {
                      "display_value": "",
                      "value": ""
                    },
                    "implementation_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "end_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "short_description": {
                      "display_value": "",
                      "value": ""
                    },
                    "correlation_display": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "outside_maintenance_schedule": {
                      "display_value": "false",
                      "value": false
                    },
                    "additional_assignee_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "std_change_producer_version": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_class_name": {
                      "display_value": "Change Request",
                      "value": "change_request"
                    },
                    "closed_by": {
                      "display_value": "",
                      "value": ""
                    },
                    "follow_up": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_status": {
                      "display_value": "",
                      "value": ""
                    },
                    "reassignment_count": {
                      "display_value": "0",
                      "value": 0
                    },
                    "start_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assigned_to": {
                      "display_value": "",
                      "value": ""
                    },
                    "variables": {
                      "display_value": "variable_pool",
                      "value": "variable_pool"
                    },
                    "sla_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments_and_work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "escalation": {
                      "display_value": "Normal",
                      "value": 0
                    },
                    "upon_approval": {
                      "display_value": "Proceed to Next Task",
                      "value": "proceed"
                    },
                    "correlation_id": {
                      "display_value": "",
                      "value": ""
                    },
                    "made_sla": {
                      "display_value": "true",
                      "value": true
                    },
                    "backout_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_status": {
                      "display_value": "Not Run",
                      "value": "Not Run"
                    },
                    "sys_updated_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "opened_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_created_on": {
                      "display_value": "2019-09-26 16:27:28",
                      "value": "2019-09-26 23:27:28",
                      "display_value_internal": "2019-09-26 16:27:28"
                    },
                    "on_hold_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_domain": {
                      "display_value": "global",
                      "value": "global"
                    },
                    "closed_at": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "review_comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "business_service": {
                      "display_value": "",
                      "value": ""
                    },
                    "time_worked": {
                      "display_value": "",
                      "value": ""
                    },
                    "expected_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "opened_at": {
                      "display_value": "2019-09-26 16:27:28",
                      "value": "2019-09-26 23:27:28",
                      "display_value_internal": "2019-09-26 16:27:28"
                    },
                    "work_end": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "phase_state": {
                      "display_value": "Open",
                      "value": "open"
                    },
                    "cab_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_code": {
                      "display_value": "",
                      "value": ""
                    },
                    "assignment_group": {
                      "display_value": "",
                      "value": ""
                    },
                    "description": {
                      "display_value": "",
                      "value": ""
                    },
                    "on_hold_reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "calendar_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "contact_type": {
                      "display_value": "",
                      "value": ""
                    },
                    "cab_required": {
                      "display_value": "false",
                      "value": false
                    },
                    "urgency": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "scope": {
                      "display_value": "Medium",
                      "value": 3
                    },
                    "company": {
                      "display_value": "",
                      "value": ""
                    },
                    "justification": {
                      "display_value": "",
                      "value": ""
                    },
                    "activity_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "approval": {
                      "display_value": "Not Yet Requested",
                      "value": "not requested"
                    },
                    "due_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "on_hold": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_tags": {
                      "display_value": "",
                      "value": ""
                    },
                    "conflict_last_run": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "risk": {
                      "display_value": "Moderate",
                      "value": 3
                    },
                    "location": {
                      "display_value": "",
                      "value": ""
                    },
                    "category": {
                      "display_value": "Other",
                      "value": "Other"
                    },
                    "risk_impact_analysis": {
                      "display_value": "",
                      "value": ""
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "delete": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "deleteEmergencyChangeRequestById",
        "description": "The parameters and request body are for method: deleteEmergencyChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeId}/task": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeRequestTask",
        "description": "The parameters and request body are for method: getChangeRequestTask. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "parent": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "planned_end_date": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "made_sla": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "watch_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "upon_reject": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_updated_on": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "approval_history": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "number": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_updated_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "opened_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "user_input": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_created_on": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "state": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "sys_created_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "knowledge": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "order": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_at": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "cmdb_ci": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "impact": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "active": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "work_notes_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "business_service": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "priority": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "sys_domain_path": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "time_worked": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "rejection_goto": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "expected_start": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "opened_at": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "business_duration": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "group_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "work_end": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "planned_start_date": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "approval_set": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "wf_activity": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "work_notes": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "short_description": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "close_code": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "correlation_display": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_task": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "work_start": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "assignment_group": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "additional_assignee_list": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "description": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "on_hold_reason": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "calendar_duration": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sys_class_name": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "close_notes": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_by": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "follow_up": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "contact_type": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "urgency": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "company": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "reassignment_count": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "activity_due": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "assigned_to": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "variables": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "comments": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "sla_due": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "approval": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "comments_and_work_notes": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "due_date": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "display_value_internal": {
                                "type": "string"
                              }
                            }
                          },
                          "on_hold": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "boolean"
                              }
                            }
                          },
                          "sys_tags": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "escalation": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "number"
                              }
                            }
                          },
                          "upon_approval": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "correlation_id": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "change_task_type": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "location": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "created_from": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "change_request": {
                            "type": "object",
                            "properties": {
                              "display_value": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": {
                        "display_value": "dea0a107db840010a704fe1b68961909",
                        "value": "dea0a107db840010a704fe1b68961909"
                      },
                      "parent": {
                        "display_value": "CHG0030026",
                        "value": "81a06107db840010a704fe1b68961974"
                      },
                      "planned_end_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "made_sla": {
                        "display_value": "true",
                        "value": true
                      },
                      "watch_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "upon_reject": {
                        "display_value": "Cancel all future Tasks",
                        "value": "cancel"
                      },
                      "sys_updated_on": {
                        "display_value": "2019-09-26 18:42:32",
                        "value": "2019-09-27 01:42:32",
                        "display_value_internal": "2019-09-26 18:42:32"
                      },
                      "approval_history": {
                        "display_value": "",
                        "value": ""
                      },
                      "number": {
                        "display_value": "CTASK0010001",
                        "value": "CTASK0010001"
                      },
                      "sys_updated_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "opened_by": {
                        "display_value": "System Administrator",
                        "value": "6816f79cc0a8016401c5a33be04be441"
                      },
                      "user_input": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_created_on": {
                        "display_value": "2019-09-26 18:42:32",
                        "value": "2019-09-27 01:42:32",
                        "display_value_internal": "2019-09-26 18:42:32"
                      },
                      "sys_domain": {
                        "display_value": "global",
                        "value": "global"
                      },
                      "state": {
                        "display_value": "Open",
                        "value": 1
                      },
                      "sys_created_by": {
                        "display_value": "admin",
                        "value": "admin"
                      },
                      "knowledge": {
                        "display_value": "false",
                        "value": false
                      },
                      "order": {
                        "display_value": "",
                        "value": ""
                      },
                      "closed_at": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "cmdb_ci": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_plan": {
                        "display_value": "",
                        "value": ""
                      },
                      "impact": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "active": {
                        "display_value": "true",
                        "value": true
                      },
                      "work_notes_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "business_service": {
                        "display_value": "",
                        "value": ""
                      },
                      "priority": {
                        "display_value": "4 - Low",
                        "value": 4
                      },
                      "sys_domain_path": {
                        "display_value": "/",
                        "value": "/"
                      },
                      "time_worked": {
                        "display_value": "",
                        "value": ""
                      },
                      "rejection_goto": {
                        "display_value": "",
                        "value": ""
                      },
                      "expected_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "opened_at": {
                        "display_value": "2019-09-26 18:42:32",
                        "value": "2019-09-27 01:42:32",
                        "display_value_internal": "2019-09-26 18:42:32"
                      },
                      "business_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "group_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_end": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "planned_start_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "approval_set": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "wf_activity": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "short_description": {
                        "display_value": "",
                        "value": ""
                      },
                      "close_code": {
                        "display_value": "",
                        "value": ""
                      },
                      "correlation_display": {
                        "display_value": "",
                        "value": ""
                      },
                      "delivery_task": {
                        "display_value": "",
                        "value": ""
                      },
                      "work_start": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "assignment_group": {
                        "display_value": "",
                        "value": ""
                      },
                      "additional_assignee_list": {
                        "display_value": "",
                        "value": ""
                      },
                      "description": {
                        "display_value": "",
                        "value": ""
                      },
                      "on_hold_reason": {
                        "display_value": "",
                        "value": ""
                      },
                      "calendar_duration": {
                        "display_value": "",
                        "value": ""
                      },
                      "sys_class_name": {
                        "display_value": "Change Task",
                        "value": "change_task"
                      },
                      "close_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "closed_by": {
                        "display_value": "",
                        "value": ""
                      },
                      "follow_up": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "contact_type": {
                        "display_value": "",
                        "value": ""
                      },
                      "urgency": {
                        "display_value": "3 - Low",
                        "value": 3
                      },
                      "company": {
                        "display_value": "",
                        "value": ""
                      },
                      "reassignment_count": {
                        "display_value": "0",
                        "value": 0
                      },
                      "activity_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "assigned_to": {
                        "display_value": "",
                        "value": ""
                      },
                      "variables": {
                        "display_value": "variable_pool",
                        "value": "variable_pool"
                      },
                      "comments": {
                        "display_value": "",
                        "value": ""
                      },
                      "sla_due": {
                        "display_value": "UNKNOWN",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "approval": {
                        "display_value": "Not Yet Requested",
                        "value": "not requested"
                      },
                      "comments_and_work_notes": {
                        "display_value": "",
                        "value": ""
                      },
                      "due_date": {
                        "display_value": "",
                        "value": "",
                        "display_value_internal": ""
                      },
                      "on_hold": {
                        "display_value": "false",
                        "value": false
                      },
                      "sys_tags": {
                        "display_value": "",
                        "value": ""
                      },
                      "escalation": {
                        "display_value": "Normal",
                        "value": 0
                      },
                      "upon_approval": {
                        "display_value": "Proceed to Next Task",
                        "value": "proceed"
                      },
                      "correlation_id": {
                        "display_value": "",
                        "value": ""
                      },
                      "change_task_type": {
                        "display_value": "Planning",
                        "value": "planning"
                      },
                      "location": {
                        "display_value": "",
                        "value": ""
                      },
                      "created_from": {
                        "display_value": "Manual",
                        "value": "manual"
                      },
                      "change_request": {
                        "display_value": "CHG0030026",
                        "value": "81a06107db840010a704fe1b68961974"
                      }
                    }
                  ]
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "createChangeRequestTask",
        "description": "The parameters and request body are for method: createChangeRequestTask. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "parent": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "planned_end_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "made_sla": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "watch_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "upon_reject": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_history": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "number": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_created_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_created_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "knowledge": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "impact": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "active": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "work_notes_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_service": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "priority": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_domain_path": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "time_worked": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "rejection_goto": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "expected_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "business_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "group_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_end": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "planned_start_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_set": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "wf_activity": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "short_description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_code": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_display": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assignment_group": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "additional_assignee_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "calendar_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_class_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "contact_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "urgency": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reassignment_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "activity_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "variables": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sla_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "comments_and_work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "due_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_tags": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "escalation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "upon_approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_task_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "created_from": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_request": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": {
                      "display_value": "dea0a107db840010a704fe1b68961909",
                      "value": "dea0a107db840010a704fe1b68961909"
                    },
                    "parent": {
                      "display_value": "CHG0030026",
                      "value": "81a06107db840010a704fe1b68961974"
                    },
                    "planned_end_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "made_sla": {
                      "display_value": "true",
                      "value": true
                    },
                    "watch_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "upon_reject": {
                      "display_value": "Cancel all future Tasks",
                      "value": "cancel"
                    },
                    "sys_updated_on": {
                      "display_value": "2019-09-26 18:42:32",
                      "value": "2019-09-27 01:42:32",
                      "display_value_internal": "2019-09-26 18:42:32"
                    },
                    "approval_history": {
                      "display_value": "",
                      "value": ""
                    },
                    "number": {
                      "display_value": "CTASK0010001",
                      "value": "CTASK0010001"
                    },
                    "sys_updated_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "opened_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_created_on": {
                      "display_value": "2019-09-26 18:42:32",
                      "value": "2019-09-27 01:42:32",
                      "display_value_internal": "2019-09-26 18:42:32"
                    },
                    "sys_domain": {
                      "display_value": "global",
                      "value": "global"
                    },
                    "state": {
                      "display_value": "Open",
                      "value": 1
                    },
                    "sys_created_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "knowledge": {
                      "display_value": "false",
                      "value": false
                    },
                    "order": {
                      "display_value": "",
                      "value": ""
                    },
                    "closed_at": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "cmdb_ci": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "impact": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "active": {
                      "display_value": "true",
                      "value": true
                    },
                    "work_notes_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "business_service": {
                      "display_value": "",
                      "value": ""
                    },
                    "priority": {
                      "display_value": "4 - Low",
                      "value": 4
                    },
                    "sys_domain_path": {
                      "display_value": "/",
                      "value": "/"
                    },
                    "time_worked": {
                      "display_value": "",
                      "value": ""
                    },
                    "rejection_goto": {
                      "display_value": "",
                      "value": ""
                    },
                    "expected_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "opened_at": {
                      "display_value": "2019-09-26 18:42:32",
                      "value": "2019-09-27 01:42:32",
                      "display_value_internal": "2019-09-26 18:42:32"
                    },
                    "business_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "group_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_end": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "planned_start_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "approval_set": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "wf_activity": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "short_description": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_code": {
                      "display_value": "",
                      "value": ""
                    },
                    "correlation_display": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assignment_group": {
                      "display_value": "",
                      "value": ""
                    },
                    "additional_assignee_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "description": {
                      "display_value": "",
                      "value": ""
                    },
                    "on_hold_reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "calendar_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_class_name": {
                      "display_value": "Change Task",
                      "value": "change_task"
                    },
                    "close_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "closed_by": {
                      "display_value": "",
                      "value": ""
                    },
                    "follow_up": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "contact_type": {
                      "display_value": "",
                      "value": ""
                    },
                    "urgency": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "company": {
                      "display_value": "",
                      "value": ""
                    },
                    "reassignment_count": {
                      "display_value": "0",
                      "value": 0
                    },
                    "activity_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assigned_to": {
                      "display_value": "",
                      "value": ""
                    },
                    "variables": {
                      "display_value": "variable_pool",
                      "value": "variable_pool"
                    },
                    "comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "sla_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "approval": {
                      "display_value": "Not Yet Requested",
                      "value": "not requested"
                    },
                    "comments_and_work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "due_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "on_hold": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_tags": {
                      "display_value": "",
                      "value": ""
                    },
                    "escalation": {
                      "display_value": "Normal",
                      "value": 0
                    },
                    "upon_approval": {
                      "display_value": "Proceed to Next Task",
                      "value": "proceed"
                    },
                    "correlation_id": {
                      "display_value": "",
                      "value": ""
                    },
                    "change_task_type": {
                      "display_value": "Planning",
                      "value": "planning"
                    },
                    "location": {
                      "display_value": "",
                      "value": ""
                    },
                    "created_from": {
                      "display_value": "Manual",
                      "value": "manual"
                    },
                    "change_request": {
                      "display_value": "CHG0030026",
                      "value": "81a06107db840010a704fe1b68961974"
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeId}/task/{taskId}": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeTaskByTaskId",
        "description": "The parameters and request body are for method: getChangeTaskByTaskId. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "parent": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "planned_end_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "made_sla": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "watch_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "upon_reject": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_history": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "number": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_updated_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_created_on": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_created_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "knowledge": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "order": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "impact": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "active": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "work_notes_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "business_service": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "priority": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "sys_domain_path": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "time_worked": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "rejection_goto": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "expected_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "opened_at": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "business_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "group_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_end": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "planned_start_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "approval_set": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "wf_activity": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "short_description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_code": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_display": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_task": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "work_start": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assignment_group": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "additional_assignee_list": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "description": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold_reason": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "calendar_duration": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sys_class_name": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "close_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "contact_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "urgency": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "reassignment_count": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "activity_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "variables": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "comments": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "sla_due": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "comments_and_work_notes": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "due_date": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            },
                            "display_value_internal": {
                              "type": "string"
                            }
                          }
                        },
                        "on_hold": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "boolean"
                            }
                          }
                        },
                        "sys_tags": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "escalation": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "number"
                            }
                          }
                        },
                        "upon_approval": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "correlation_id": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_task_type": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "created_from": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_request": {
                          "type": "object",
                          "properties": {
                            "display_value": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": {
                      "display_value": "dea0a107db840010a704fe1b68961909",
                      "value": "dea0a107db840010a704fe1b68961909"
                    },
                    "parent": {
                      "display_value": "CHG0030026",
                      "value": "81a06107db840010a704fe1b68961974"
                    },
                    "planned_end_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "made_sla": {
                      "display_value": "true",
                      "value": true
                    },
                    "watch_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "upon_reject": {
                      "display_value": "Cancel all future Tasks",
                      "value": "cancel"
                    },
                    "sys_updated_on": {
                      "display_value": "2019-09-26 18:42:32",
                      "value": "2019-09-27 01:42:32",
                      "display_value_internal": "2019-09-26 18:42:32"
                    },
                    "approval_history": {
                      "display_value": "",
                      "value": ""
                    },
                    "number": {
                      "display_value": "CTASK0010001",
                      "value": "CTASK0010001"
                    },
                    "sys_updated_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "opened_by": {
                      "display_value": "System Administrator",
                      "value": "6816f79cc0a8016401c5a33be04be441"
                    },
                    "user_input": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_created_on": {
                      "display_value": "2019-09-26 18:42:32",
                      "value": "2019-09-27 01:42:32",
                      "display_value_internal": "2019-09-26 18:42:32"
                    },
                    "sys_domain": {
                      "display_value": "global",
                      "value": "global"
                    },
                    "state": {
                      "display_value": "Open",
                      "value": 1
                    },
                    "sys_created_by": {
                      "display_value": "admin",
                      "value": "admin"
                    },
                    "knowledge": {
                      "display_value": "false",
                      "value": false
                    },
                    "order": {
                      "display_value": "",
                      "value": ""
                    },
                    "closed_at": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "cmdb_ci": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_plan": {
                      "display_value": "",
                      "value": ""
                    },
                    "impact": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "active": {
                      "display_value": "true",
                      "value": true
                    },
                    "work_notes_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "business_service": {
                      "display_value": "",
                      "value": ""
                    },
                    "priority": {
                      "display_value": "4 - Low",
                      "value": 4
                    },
                    "sys_domain_path": {
                      "display_value": "/",
                      "value": "/"
                    },
                    "time_worked": {
                      "display_value": "",
                      "value": ""
                    },
                    "rejection_goto": {
                      "display_value": "",
                      "value": ""
                    },
                    "expected_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "opened_at": {
                      "display_value": "2019-09-26 18:42:32",
                      "value": "2019-09-27 01:42:32",
                      "display_value_internal": "2019-09-26 18:42:32"
                    },
                    "business_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "group_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_end": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "planned_start_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "approval_set": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "wf_activity": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "short_description": {
                      "display_value": "",
                      "value": ""
                    },
                    "close_code": {
                      "display_value": "",
                      "value": ""
                    },
                    "correlation_display": {
                      "display_value": "",
                      "value": ""
                    },
                    "delivery_task": {
                      "display_value": "",
                      "value": ""
                    },
                    "work_start": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assignment_group": {
                      "display_value": "",
                      "value": ""
                    },
                    "additional_assignee_list": {
                      "display_value": "",
                      "value": ""
                    },
                    "description": {
                      "display_value": "",
                      "value": ""
                    },
                    "on_hold_reason": {
                      "display_value": "",
                      "value": ""
                    },
                    "calendar_duration": {
                      "display_value": "",
                      "value": ""
                    },
                    "sys_class_name": {
                      "display_value": "Change Task",
                      "value": "change_task"
                    },
                    "close_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "closed_by": {
                      "display_value": "",
                      "value": ""
                    },
                    "follow_up": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "contact_type": {
                      "display_value": "",
                      "value": ""
                    },
                    "urgency": {
                      "display_value": "3 - Low",
                      "value": 3
                    },
                    "company": {
                      "display_value": "",
                      "value": ""
                    },
                    "reassignment_count": {
                      "display_value": "0",
                      "value": 0
                    },
                    "activity_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "assigned_to": {
                      "display_value": "",
                      "value": ""
                    },
                    "variables": {
                      "display_value": "variable_pool",
                      "value": "variable_pool"
                    },
                    "comments": {
                      "display_value": "",
                      "value": ""
                    },
                    "sla_due": {
                      "display_value": "UNKNOWN",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "approval": {
                      "display_value": "Not Yet Requested",
                      "value": "not requested"
                    },
                    "comments_and_work_notes": {
                      "display_value": "",
                      "value": ""
                    },
                    "due_date": {
                      "display_value": "",
                      "value": "",
                      "display_value_internal": ""
                    },
                    "on_hold": {
                      "display_value": "false",
                      "value": false
                    },
                    "sys_tags": {
                      "display_value": "",
                      "value": ""
                    },
                    "escalation": {
                      "display_value": "Normal",
                      "value": 0
                    },
                    "upon_approval": {
                      "display_value": "Proceed to Next Task",
                      "value": "proceed"
                    },
                    "correlation_id": {
                      "display_value": "",
                      "value": ""
                    },
                    "change_task_type": {
                      "display_value": "Planning",
                      "value": "planning"
                    },
                    "location": {
                      "display_value": "",
                      "value": ""
                    },
                    "created_from": {
                      "display_value": "Manual",
                      "value": "manual"
                    },
                    "change_request": {
                      "display_value": "CHG0030026",
                      "value": "81a06107db840010a704fe1b68961974"
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          },
          {
            "name": "taskId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "taskId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "delete": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "deleteChangeTaskByTaskId",
        "description": "The parameters and request body are for method: deleteChangeTaskByTaskId. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          },
          {
            "name": "taskId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "taskId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeId}/conflict": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeRequestConflict",
        "description": "The parameters and request body are for method: getChangeRequestConflict. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "status": {
                          "type": "string"
                        },
                        "last_run": {
                          "type": "string"
                        },
                        "record_count": {
                          "type": "string"
                        },
                        "job_status": {
                          "type": "string"
                        },
                        "conflicts": {
                          "type": "array",
                          "items": {
                            "type": "object",
                            "properties": {
                              "related_configuration_item": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "change": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "conflicting_change": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "sys_updated_on": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  },
                                  "display_value_internal": {
                                    "type": "string"
                                  }
                                }
                              },
                              "type": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "sys_tags": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "impacted_service": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "schedule": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "sys_id": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "sys_updated_by": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "configuration_item": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              },
                              "last_checked": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  },
                                  "display_value_internal": {
                                    "type": "string"
                                  }
                                }
                              },
                              "sys_created_on": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  },
                                  "display_value_internal": {
                                    "type": "string"
                                  }
                                }
                              },
                              "sys_created_by": {
                                "type": "object",
                                "properties": {
                                  "display_value": {
                                    "type": "string"
                                  },
                                  "value": {
                                    "type": "string"
                                  }
                                }
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "status": "Conflict",
                    "last_run": "2019-10-01 12:50:34",
                    "record_count": "2",
                    "job_status": "2",
                    "conflicts": [
                      {
                        "related_configuration_item": {
                          "display_value": "",
                          "value": ""
                        },
                        "change": {
                          "display_value": "CHG0030108",
                          "value": "41ef142c1b1000103dc38515ec4bcbd8"
                        },
                        "conflicting_change": {
                          "display_value": "CHG0030104",
                          "value": "b6fd54a81b1000103dc38515ec4bcbb9"
                        },
                        "sys_updated_on": {
                          "display_value": "2019-10-01 05:50:34",
                          "value": "2019-10-01 12:50:34",
                          "display_value_internal": "2019-10-01 05:50:34"
                        },
                        "type": {
                          "display_value": "CI Already Scheduled",
                          "value": "ci_already_scheduled"
                        },
                        "sys_tags": {
                          "display_value": "",
                          "value": ""
                        },
                        "impacted_service": {
                          "display_value": "",
                          "value": ""
                        },
                        "schedule": {
                          "display_value": "",
                          "value": ""
                        },
                        "sys_id": {
                          "display_value": "b6ef542c1b1000103dc38515ec4bcbdf",
                          "value": "b6ef542c1b1000103dc38515ec4bcbdf"
                        },
                        "sys_updated_by": {
                          "display_value": "admin",
                          "value": "admin"
                        },
                        "configuration_item": {
                          "display_value": "Java Application Server FLX",
                          "value": "82992eb60ad337024fbb6d06a866c636"
                        },
                        "last_checked": {
                          "display_value": "2019-10-01 05:50:34",
                          "value": "2019-10-01 12:50:34",
                          "display_value_internal": "2019-10-01 05:50:34"
                        },
                        "sys_created_on": {
                          "display_value": "2019-10-01 05:50:34",
                          "value": "2019-10-01 12:50:34",
                          "display_value_internal": "2019-10-01 05:50:34"
                        },
                        "sys_created_by": {
                          "display_value": "admin",
                          "value": "admin"
                        }
                      },
                      {
                        "related_configuration_item": {
                          "display_value": "",
                          "value": ""
                        },
                        "change": {
                          "display_value": "CHG0030108",
                          "value": "41ef142c1b1000103dc38515ec4bcbd8"
                        },
                        "conflicting_change": {
                          "display_value": "CHG0030106",
                          "value": "9b3e98a81b1000103dc38515ec4bcb38"
                        },
                        "sys_updated_on": {
                          "display_value": "2019-10-01 05:50:34",
                          "value": "2019-10-01 12:50:34",
                          "display_value_internal": "2019-10-01 05:50:34"
                        },
                        "type": {
                          "display_value": "CI Already Scheduled",
                          "value": "ci_already_scheduled"
                        },
                        "sys_tags": {
                          "display_value": "",
                          "value": ""
                        },
                        "impacted_service": {
                          "display_value": "",
                          "value": ""
                        },
                        "schedule": {
                          "display_value": "",
                          "value": ""
                        },
                        "sys_id": {
                          "display_value": "f2ef542c1b1000103dc38515ec4bcbdf",
                          "value": "f2ef542c1b1000103dc38515ec4bcbdf"
                        },
                        "sys_updated_by": {
                          "display_value": "admin",
                          "value": "admin"
                        },
                        "configuration_item": {
                          "display_value": "Java Application Server FLX",
                          "value": "82992eb60ad337024fbb6d06a866c636"
                        },
                        "last_checked": {
                          "display_value": "2019-10-01 05:50:34",
                          "value": "2019-10-01 12:50:34",
                          "display_value_internal": "2019-10-01 05:50:34"
                        },
                        "sys_created_on": {
                          "display_value": "2019-10-01 05:50:34",
                          "value": "2019-10-01 12:50:34",
                          "display_value_internal": "2019-10-01 05:50:34"
                        },
                        "sys_created_by": {
                          "display_value": "admin",
                          "value": "admin"
                        }
                      }
                    ]
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "createChangeRequestConflict",
        "description": "The parameters and request body are for method: createChangeRequestConflict. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "string"
                    }
                  }
                },
                "example": {
                  "result": "feef942c1b1000103dc38515ec4bcb3b"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "delete": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "cancelChangeRequestConflict",
        "description": "The parameters and request body are for method: cancelChangeRequestConflict. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/import/{tableName}/{importId}": {
      "get": {
        "tags": [
          "ImportSet"
        ],
        "operationId": "getImportById",
        "description": "The parameters and request body are for method: getImportById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "tableName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "tableName",
              "type": "string"
            }
          },
          {
            "name": "importId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "importId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/import/{tableName}": {
      "post": {
        "tags": [
          "ImportSet"
        ],
        "operationId": "importIntoTable",
        "description": "The parameters and request body are for method: importIntoTable. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "tableName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "tableName",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/cmdb/app_service/{appId}/getContent": {
      "get": {
        "tags": [
          "ApplicationService"
        ],
        "operationId": "getApplicationById",
        "description": "The parameters and request body are for method: getApplicationById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "service": {
                      "type": "object",
                      "properties": {
                        "name": {
                          "type": "string"
                        },
                        "url": {
                          "type": "string"
                        },
                        "service_relations": {
                          "type": "object"
                        }
                      }
                    },
                    "cmdb": {
                      "type": "object",
                      "properties": {
                        "relations": {
                          "type": "object"
                        },
                        "items": {
                          "type": "object"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "service": {
                    "name": "",
                    "url": "/api/now/table/cmdb_ci_service_discovered/b20761cbdb040010a704fe1b68961985",
                    "service_relations": []
                  },
                  "cmdb": {
                    "relations": [],
                    "items": []
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "appId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "appId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/cmdb/app_service/create": {
      "post": {
        "tags": [
          "ApplicationService"
        ],
        "operationId": "createApplication",
        "description": "The parameters and request body are for method: createApplication. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "url": {
                          "type": "string"
                        },
                        "getContentUrl": {
                          "type": "string"
                        },
                        "info": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "url": "/api/now/table/cmdb_ci_service_discovered/b20761cbdb040010a704fe1b68961985",
                    "getContentUrl": "/api/now/cmdb/app_service/b20761cbdb040010a704fe1b68961985/getContent",
                    "info": "0 CIs added to business service"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/email/{emailId}": {
      "get": {
        "tags": [
          "Email"
        ],
        "operationId": "getEmail",
        "description": "The parameters and request body are for method: getEmail. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "emailId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "emailId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/email": {
      "post": {
        "tags": [
          "Email"
        ],
        "operationId": "createEmail",
        "description": "The parameters and request body are for method: createEmail. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/push/{pushApplicationName}/removeInstallation": {
      "post": {
        "tags": [
          "PushInstallation"
        ],
        "operationId": "pushInstallation",
        "description": "The parameters and request body are for method: pushInstallation. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "pushApplicationName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "pushApplicationName",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/push/{pushApplicationName}/installation": {
      "post": {
        "tags": [
          "PushInstallation"
        ],
        "operationId": "removeInstallation",
        "description": "The parameters and request body are for method: removeInstallation. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "pushApplicationName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "pushApplicationName",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/v1/clotho/table/{table}/{subject}/{metric}": {
      "get": {
        "tags": [
          "MetricBaseTimeSeries"
        ],
        "operationId": "getMetricBase",
        "description": "The parameters and request body are for method: getMetricBase. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "table",
            "in": "path",
            "required": true,
            "schema": {
              "title": "table",
              "type": "string"
            }
          },
          {
            "name": "subject",
            "in": "path",
            "required": true,
            "schema": {
              "title": "subject",
              "type": "string"
            }
          },
          {
            "name": "metric",
            "in": "path",
            "required": true,
            "schema": {
              "title": "metric",
              "type": "string"
            }
          },
          {
            "name": "sysparmEnd",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "sysparmStart",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/v1/clotho/put": {
      "post": {
        "tags": [
          "MetricBaseTimeSeries"
        ],
        "operationId": "createMetricBase",
        "description": "The parameters and request body are for method: createMetricBase. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/v1/clotho/transform/{table}/{metric}": {
      "get": {
        "tags": [
          "MetricBaseTimeSeries"
        ],
        "operationId": "transformMetricBase",
        "description": "The parameters and request body are for method: transformMetricBase. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "table",
            "in": "path",
            "required": true,
            "schema": {
              "title": "table",
              "type": "string"
            }
          },
          {
            "name": "metric",
            "in": "path",
            "required": true,
            "schema": {
              "title": "metric",
              "type": "string"
            }
          },
          {
            "name": "sysparmEnd",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "sysparmStart",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/stats/{tableName}": {
      "get": {
        "tags": [
          "Aggregate"
        ],
        "operationId": "getAggregate",
        "description": "The parameters and request body are for method: getAggregate. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "stats": {
                          "type": "object",
                          "properties": {
                            "count": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "stats": {
                      "count": "56"
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "tableName",
            "in": "path",
            "required": true,
            "schema": {
              "title": "tableName",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/awa/queues/{queueId}/work_item": {
      "post": {
        "tags": [
          "Queue"
        ],
        "operationId": "createQueue",
        "description": "The parameters and request body are for method: createQueue. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "queueId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "queueId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/global/user_role_inheritance": {
      "get": {
        "tags": [
          "UserRoleInheritance"
        ],
        "operationId": "getUserRoles",
        "description": "The parameters and request body are for method: getUserRoles. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "user_name": {
                          "type": "string"
                        },
                        "from_role": {
                          "type": "object"
                        },
                        "from_group": {
                          "type": "object"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "user_name": "",
                    "from_role": [],
                    "from_group": []
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "userId",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/pa/scorecards": {
      "get": {
        "tags": [
          "PerformanceAnalytics"
        ],
        "operationId": "getPerformanceAnalytics",
        "description": "The parameters and request body are for method: getPerformanceAnalytics. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object"
                    }
                  }
                },
                "example": {
                  "result": []
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysparmUuid",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_comm_management/task_communication_management/channels": {
      "get": {
        "tags": [
          "TaskCommunicationManagement"
        ],
        "operationId": "getChannelsForTable",
        "description": "The parameters and request body are for method: getChannelsForTable. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysparmTable",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_comm_management/task_communication_management/channels_per_task/{commTaskId}/{table}": {
      "get": {
        "tags": [
          "TaskCommunicationManagement"
        ],
        "operationId": "getChannelsForTableByTaskId",
        "description": "The parameters and request body are for method: getChannelsForTableByTaskId. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "commTaskId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "commTaskId",
              "type": "string"
            }
          },
          {
            "name": "table",
            "in": "path",
            "required": true,
            "schema": {
              "title": "table",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_comm_management/task_communication_management/communication_detail/{taskId}": {
      "get": {
        "tags": [
          "TaskCommunicationManagement"
        ],
        "operationId": "getCommunicationGroupPlans",
        "description": "The parameters and request body are for method: getCommunicationGroupPlans. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "taskId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "taskId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_comm_management/task_communication_management/groups/{taskId}": {
      "get": {
        "tags": [
          "TaskCommunicationManagement"
        ],
        "operationId": "getCommunicationPlans",
        "description": "The parameters and request body are for method: getCommunicationPlans. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "taskId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "taskId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_comm_management/task_communication_management/comm_plan/{commPlanId}/recipients": {
      "post": {
        "tags": [
          "TaskCommunicationManagement"
        ],
        "operationId": "manageCommunicationRecipients",
        "description": "The parameters and request body are for method: manageCommunicationRecipients. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "commPlanId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "commPlanId",
              "type": "string"
            }
          },
          {
            "name": "sysparmTable",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_comm_management/task_communication_management/adhoc/comm_plan": {
      "post": {
        "tags": [
          "TaskCommunicationManagement"
        ],
        "operationId": "createCommunicationPlan",
        "description": "The parameters and request body are for method: createCommunicationPlan. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysparmTable",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_comm_management/task_communication_management/send_updates/{commTaskId}/{table}": {
      "post": {
        "tags": [
          "TaskCommunicationManagement"
        ],
        "operationId": "getCommunicationTaskState",
        "description": "The parameters and request body are for method: getCommunicationTaskState. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "commTaskId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "commTaskId",
              "type": "string"
            }
          },
          {
            "name": "table",
            "in": "path",
            "required": true,
            "schema": {
              "title": "table",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_comm_management/task_communication_management/adhoc/comm_task": {
      "post": {
        "tags": [
          "TaskCommunicationManagement"
        ],
        "operationId": "createCommunicationTask",
        "description": "The parameters and request body are for method: createCommunicationTask. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysparmTable",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_comm_management/task_communication_management/update_state_wb_actions/{commTaskId}/{table}": {
      "post": {
        "tags": [
          "TaskCommunicationManagement"
        ],
        "operationId": "updateCommunicationTask",
        "description": "The parameters and request body are for method: updateCommunicationTask. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "commTaskId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "commTaskId",
              "type": "string"
            }
          },
          {
            "name": "table",
            "in": "path",
            "required": true,
            "schema": {
              "title": "table",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/attachment/{attachId}": {
      "get": {
        "tags": [
          "Attachment"
        ],
        "operationId": "getAttachmentMetadataById",
        "description": "The parameters and request body are for method: getAttachmentMetadataById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "file_name": {
                          "type": "string"
                        },
                        "table_name": {
                          "type": "string"
                        },
                        "table_sys_id": {
                          "type": "string"
                        },
                        "size_bytes": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "average_image_color": {
                          "type": "string"
                        },
                        "image_width": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "image_height": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "download_link": {
                          "type": "string"
                        },
                        "content_type": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "size_compressed": {
                          "type": "string"
                        },
                        "compressed": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "chunk_size_bytes": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "173a9c17db4c0010a704fe1b6896195b",
                    "file_name": "Test_Data",
                    "table_name": "incident",
                    "table_sys_id": "aa3a9c17db4c0010a704fe1b68961953",
                    "size_bytes": "2",
                    "sys_mod_count": "0",
                    "average_image_color": "",
                    "image_width": "",
                    "sys_updated_on": "2019-09-27 15:13:20",
                    "sys_tags": "",
                    "image_height": "",
                    "sys_updated_by": "admin",
                    "download_link": "https://dev58661.service-now.com/api/now/attachment/173a9c17db4c0010a704fe1b6896195b/file",
                    "content_type": "application/json",
                    "sys_created_on": "2019-09-27 15:13:20",
                    "size_compressed": "22",
                    "compressed": "true",
                    "state": "",
                    "chunk_size_bytes": "734003",
                    "sys_created_by": "admin"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "attachId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "attachId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "delete": {
        "tags": [
          "Attachment"
        ],
        "operationId": "deleteAttachmentById",
        "description": "The parameters and request body are for method: deleteAttachmentById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "attachId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "attachId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/attachment/{attachId}/file": {
      "get": {
        "tags": [
          "Attachment"
        ],
        "operationId": "getAttachmentBinaryById",
        "description": "The parameters and request body are for method: getAttachmentBinaryById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "string"
                },
                "example": "{\"Data\":\"dsfdsf\",\"MoreData\":\"asdsad\"}"
              }
            }
          }
        },
        "parameters": [
          {
            "name": "attachId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "attachId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/attachment": {
      "get": {
        "tags": [
          "Attachment"
        ],
        "operationId": "getAttachmentsMetadata",
        "description": "The parameters and request body are for method: getAttachmentsMetadata. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "string"
                          },
                          "file_name": {
                            "type": "string"
                          },
                          "table_name": {
                            "type": "string"
                          },
                          "table_sys_id": {
                            "type": "string"
                          },
                          "size_bytes": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "average_image_color": {
                            "type": "string"
                          },
                          "image_width": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "image_height": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "download_link": {
                            "type": "string"
                          },
                          "content_type": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "size_compressed": {
                            "type": "string"
                          },
                          "compressed": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "chunk_size_bytes": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": "1894eef4ef331000914304167b2256c2",
                      "file_name": "image",
                      "table_name": "ZZ_YYdb_image",
                      "table_sys_id": "0094eab4ef331000914304167b225680",
                      "size_bytes": "3549",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2012-01-24 02:00:31",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "mark.odonnell",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/1894eef4ef331000914304167b2256c2/file",
                      "content_type": "image/png",
                      "sys_created_on": "2012-01-24 02:00:31",
                      "size_compressed": "3215",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "mark.odonnell"
                    },
                    {
                      "sys_id": "cfea3904ef712000876004167b225679",
                      "file_name": "image",
                      "table_name": "ZZ_YYmenu_item",
                      "table_sys_id": "009562d0ef202000914304167b2256fd",
                      "size_bytes": "612",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2012-04-30 01:05:58",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "mark.odonnell",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/cfea3904ef712000876004167b225679/file",
                      "content_type": "image/gif",
                      "sys_created_on": "2012-04-30 01:05:58",
                      "size_compressed": "635",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "mark.odonnell"
                    },
                    {
                      "sys_id": "4cc3ec3d471211002ee987e8dee490d0",
                      "file_name": "icon",
                      "table_name": "ZZ_YYsc_cat_item_producer",
                      "table_sys_id": "01205b180a0a0b3000b6efd641d24b75",
                      "size_bytes": "297",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2014-01-16 14:22:37",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/4cc3ec3d471211002ee987e8dee490d0/file",
                      "content_type": "image/png",
                      "sys_created_on": "2014-01-16 14:22:37",
                      "size_compressed": "317",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "b0638aa547c30100e43987e8dee490bf",
                      "file_name": "mobile_picture",
                      "table_name": "ZZ_YYsc_cat_item_producer",
                      "table_sys_id": "01205b180a0a0b3000b6efd641d24b75",
                      "size_bytes": "9217",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2013-08-07 13:17:54",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/b0638aa547c30100e43987e8dee490bf/file",
                      "content_type": "image/png",
                      "sys_created_on": "2013-08-07 13:17:54",
                      "size_compressed": "9240",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "ed44b5804f889200086eeed18110c7ca",
                      "file_name": "picture",
                      "table_name": "ZZ_YYsc_cat_item_producer",
                      "table_sys_id": "01205b180a0a0b3000b6efd641d24b75",
                      "size_bytes": "8965",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2015-11-25 22:08:24",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "mnewton",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/ed44b5804f889200086eeed18110c7ca/file",
                      "content_type": "image/png",
                      "sys_created_on": "2015-11-25 22:08:24",
                      "size_compressed": "8515",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "mnewton"
                    },
                    {
                      "sys_id": "12d4cc1c93813200bebe7344967ffb1c",
                      "file_name": "icon",
                      "table_name": "ZZ_YYgsw_content_group",
                      "table_sys_id": "0145b771c32312007bf1bea192d3ae1d",
                      "size_bytes": "1086",
                      "sys_mod_count": "2",
                      "average_image_color": "#0",
                      "image_width": "42",
                      "sys_updated_on": "2017-02-15 18:05:09",
                      "sys_tags": "",
                      "image_height": "42",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/12d4cc1c93813200bebe7344967ffb1c/file",
                      "content_type": "image/png",
                      "sys_created_on": "2017-02-15 18:05:09",
                      "size_compressed": "1109",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "b985b236cb03020000f8d856634c9cba",
                      "file_name": "image",
                      "table_name": "ZZ_YYdb_image",
                      "table_sys_id": "017a66f2cb03020000f8d856634c9c95",
                      "size_bytes": "8389",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2015-10-15 22:54:00",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/b985b236cb03020000f8d856634c9cba/file",
                      "content_type": "image/jpeg",
                      "sys_created_on": "2015-10-15 22:54:00",
                      "size_compressed": "6844",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "b2a49ef3eb330100d4360c505206fe59",
                      "file_name": "icon",
                      "table_name": "ZZ_YYsc_cat_item_content",
                      "table_sys_id": "01d39af3eb330100d4360c505206feee",
                      "size_bytes": "654",
                      "sys_mod_count": "1",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2019-09-13 16:54:47",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "guest",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/b2a49ef3eb330100d4360c505206fe59/file",
                      "content_type": "image/gif",
                      "sys_created_on": "2013-09-20 21:06:50",
                      "size_compressed": "677",
                      "compressed": "true",
                      "state": "available",
                      "chunk_size_bytes": "",
                      "sys_created_by": "maint"
                    },
                    {
                      "sys_id": "46acc6a5eb130100d4360c505206fe3d",
                      "file_name": "homepage_image",
                      "table_name": "ZZ_YYsc_category",
                      "table_sys_id": "02608116eb430100d4360c505206fe46",
                      "size_bytes": "3454",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2013-08-20 00:14:06",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "maint",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/46acc6a5eb130100d4360c505206fe3d/file",
                      "content_type": "image/png",
                      "sys_created_on": "2013-08-20 00:14:06",
                      "size_compressed": "3198",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "maint"
                    },
                    {
                      "sys_id": "82b45c1d04885300964f60251fa81b01",
                      "file_name": "image",
                      "table_name": "ZZ_YYdb_image",
                      "table_sys_id": "02b41c1d04885300964f60251fa81bff",
                      "size_bytes": "4713",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2018-02-01 21:07:56",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/82b45c1d04885300964f60251fa81b01/file",
                      "content_type": "image/png",
                      "sys_created_on": "2018-02-01 21:07:56",
                      "size_compressed": "4610",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "734003",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "b011b40647311200e0ef563dbb9a71c7",
                      "file_name": "icon",
                      "table_name": "ZZ_YYpc_software_cat_item",
                      "table_sys_id": "039c516237b1300054b6a3549dbe5dfc",
                      "size_bytes": "678",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2016-02-26 22:12:32",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/b011b40647311200e0ef563dbb9a71c7/file",
                      "content_type": "image/png",
                      "sys_created_on": "2016-02-26 22:12:32",
                      "size_compressed": "634",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "52db92bfcb311200f2de77a4634c9cd6",
                      "file_name": "picture",
                      "table_name": "ZZ_YYpc_software_cat_item",
                      "table_sys_id": "039c516237b1300054b6a3549dbe5dfc",
                      "size_bytes": "5558",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2016-03-03 16:28:23",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/52db92bfcb311200f2de77a4634c9cd6/file",
                      "content_type": "image/png",
                      "sys_created_on": "2016-03-03 16:28:23",
                      "size_compressed": "5256",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "b648b082d7321100b9a5c7400e6103ef",
                      "file_name": "homepage_image",
                      "table_name": "ZZ_YYsc_category",
                      "table_sys_id": "03f38475d7021100b9a5c7400e6103af",
                      "size_bytes": "3651",
                      "sys_mod_count": "1",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2019-08-27 16:10:19",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "guest",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/b648b082d7321100b9a5c7400e6103ef/file",
                      "content_type": "image/png",
                      "sys_created_on": "2014-02-11 07:02:15",
                      "size_compressed": "3387",
                      "compressed": "true",
                      "state": "available",
                      "chunk_size_bytes": "",
                      "sys_created_by": "jared.laethem"
                    },
                    {
                      "sys_id": "cc32cd383730310042106710ce41f1ef",
                      "file_name": "photo",
                      "table_name": "ZZ_YYlive_profile",
                      "table_sys_id": "04064a52834330008b410e8761c3e291",
                      "size_bytes": "4736938",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2019-05-20 16:49:50",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/cc32cd383730310042106710ce41f1ef/file",
                      "content_type": "image/png",
                      "sys_created_on": "2019-05-20 16:49:50",
                      "size_compressed": "4738117",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "2e90049f4f71120031577d2ca310c7a1",
                      "file_name": "2.2_1_sort.png",
                      "table_name": "sys_product_help",
                      "table_sys_id": "0425d5894f12020031577d2ca310c75c",
                      "size_bytes": "149464",
                      "sys_mod_count": "2",
                      "average_image_color": "#ffffff",
                      "image_width": "800",
                      "sys_updated_on": "2016-03-01 15:53:10",
                      "sys_tags": "",
                      "image_height": "590",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/2e90049f4f71120031577d2ca310c7a1/file",
                      "content_type": "image/png",
                      "sys_created_on": "2016-03-01 15:53:09",
                      "size_compressed": "146291",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "7690049f4f71120031577d2ca310c7a5",
                      "file_name": "2.2_2_filter.png",
                      "table_name": "sys_product_help",
                      "table_sys_id": "0425d5894f12020031577d2ca310c75c",
                      "size_bytes": "143040",
                      "sys_mod_count": "2",
                      "average_image_color": "#ffffff",
                      "image_width": "800",
                      "sys_updated_on": "2016-03-01 15:53:12",
                      "sys_tags": "",
                      "image_height": "581",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/7690049f4f71120031577d2ca310c7a5/file",
                      "content_type": "image/png",
                      "sys_created_on": "2016-03-01 15:53:10",
                      "size_compressed": "140469",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "9b90049f4f71120031577d2ca310c7a8",
                      "file_name": "2.2_3_search.png",
                      "table_name": "sys_product_help",
                      "table_sys_id": "0425d5894f12020031577d2ca310c75c",
                      "size_bytes": "118490",
                      "sys_mod_count": "2",
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                      "download_link": "https://dev58661.service-now.com/api/now/attachment/f3f80cbf4ff38200086eeed18110c7fe/file",
                      "content_type": "image/png",
                      "sys_created_on": "2015-11-24 19:41:13",
                      "size_compressed": "1451",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "ryan.hale"
                    },
                    {
                      "sys_id": "da7db9444f889200086eeed18110c71c",
                      "file_name": "picture",
                      "table_name": "ZZ_YYpc_software_cat_item",
                      "table_sys_id": "ff15e92a4fc3c2c0960f95bd0210c7f1",
                      "size_bytes": "8429",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2015-11-25 22:48:35",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "mnewton",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/da7db9444f889200086eeed18110c71c/file",
                      "content_type": "image/png",
                      "sys_created_on": "2015-11-25 22:48:35",
                      "size_compressed": "7978",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "",
                      "sys_created_by": "mnewton"
                    },
                    {
                      "sys_id": "60ae545d73812300d396c8168bf6a78e",
                      "file_name": "sn_sg_studio_body_detail_image",
                      "table_name": "ZZ_YYsg_studio_layout_pattern",
                      "table_sys_id": "ffac1c1d73812300d396c8168bf6a735",
                      "size_bytes": "7174",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2018-10-08 11:05:11",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/60ae545d73812300d396c8168bf6a78e/file",
                      "content_type": "image/svg+xml",
                      "sys_created_on": "2018-10-08 11:05:11",
                      "size_compressed": "1396",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "734003",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "4a9e905d73812300d396c8168bf6a77d",
                      "file_name": "sn_sg_studio_header_detail_image",
                      "table_name": "ZZ_YYsg_studio_layout_pattern",
                      "table_sys_id": "ffac1c1d73812300d396c8168bf6a735",
                      "size_bytes": "7166",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2018-10-08 11:05:00",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/4a9e905d73812300d396c8168bf6a77d/file",
                      "content_type": "image/svg+xml",
                      "sys_created_on": "2018-10-08 11:05:00",
                      "size_compressed": "1392",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "734003",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "66df689173c12300d396c8168bf6a7b5",
                      "file_name": "sn_sg_studio_body_detail_image",
                      "table_name": "ZZ_YYsg_studio_layout_pattern",
                      "table_sys_id": "fff9601173c12300d396c8168bf6a7fa",
                      "size_bytes": "5886",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2018-10-08 12:20:24",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/66df689173c12300d396c8168bf6a7b5/file",
                      "content_type": "image/svg+xml",
                      "sys_created_on": "2018-10-08 12:20:24",
                      "size_compressed": "1251",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "734003",
                      "sys_created_by": "admin"
                    },
                    {
                      "sys_id": "fcdf689173c12300d396c8168bf6a76b",
                      "file_name": "sn_sg_studio_header_detail_image",
                      "table_name": "ZZ_YYsg_studio_layout_pattern",
                      "table_sys_id": "fff9601173c12300d396c8168bf6a7fa",
                      "size_bytes": "5795",
                      "sys_mod_count": "0",
                      "average_image_color": "",
                      "image_width": "",
                      "sys_updated_on": "2018-10-08 12:20:17",
                      "sys_tags": "",
                      "image_height": "",
                      "sys_updated_by": "admin",
                      "download_link": "https://dev58661.service-now.com/api/now/attachment/fcdf689173c12300d396c8168bf6a76b/file",
                      "content_type": "image/svg+xml",
                      "sys_created_on": "2018-10-08 12:20:17",
                      "size_compressed": "1246",
                      "compressed": "true",
                      "state": "",
                      "chunk_size_bytes": "734003",
                      "sys_created_by": "admin"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/attachment/file": {
      "post": {
        "tags": [
          "Attachment"
        ],
        "operationId": "uploadAttachment",
        "description": "The parameters and request body are for method: uploadAttachment. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "file_name": {
                          "type": "string"
                        },
                        "table_name": {
                          "type": "string"
                        },
                        "table_sys_id": {
                          "type": "string"
                        },
                        "size_bytes": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "average_image_color": {
                          "type": "string"
                        },
                        "image_width": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "image_height": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "download_link": {
                          "type": "string"
                        },
                        "content_type": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "size_compressed": {
                          "type": "string"
                        },
                        "compressed": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "chunk_size_bytes": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "173a9c17db4c0010a704fe1b6896195b",
                    "file_name": "Test_Data",
                    "table_name": "incident",
                    "table_sys_id": "aa3a9c17db4c0010a704fe1b68961953",
                    "size_bytes": "2",
                    "sys_mod_count": "0",
                    "average_image_color": "",
                    "image_width": "",
                    "sys_updated_on": "2019-09-27 15:13:20",
                    "sys_tags": "",
                    "image_height": "",
                    "sys_updated_by": "admin",
                    "download_link": "https://dev58661.service-now.com/api/now/attachment/173a9c17db4c0010a704fe1b6896195b/file",
                    "content_type": "application/json",
                    "sys_created_on": "2019-09-27 15:13:20",
                    "size_compressed": "22",
                    "compressed": "true",
                    "state": "",
                    "chunk_size_bytes": "734003",
                    "sys_created_by": "admin"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "encryptionContext",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "fileName",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "tableName",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "tableId",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "string"
              },
              "example": "bodyFormData"
            }
          }
        }
      }
    },
    "/now/attachment/upload": {
      "post": {
        "tags": [
          "Attachment"
        ],
        "operationId": "uploadMultipartAttachment",
        "description": "The parameters and request body are for method: uploadMultipartAttachment. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/account/{id}": {
      "get": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "getCSMAccount",
        "description": "The parameters and request body are for method: getCSMAccount. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "banner_image_light": {
                          "type": "string"
                        },
                        "country": {
                          "type": "string"
                        },
                        "parent": {
                          "type": "string"
                        },
                        "notes": {
                          "type": "string"
                        },
                        "stock_symbol": {
                          "type": "string"
                        },
                        "discount": {
                          "type": "string"
                        },
                        "active_escalation": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "apple_icon": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "fiscal_year": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "contact": {
                          "type": "string"
                        },
                        "stock_price": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "banner_image": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "longitude": {
                          "type": "string"
                        },
                        "zip": {
                          "type": "string"
                        },
                        "profits": {
                          "type": "string"
                        },
                        "phone": {
                          "type": "string"
                        },
                        "fax_phone": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "banner_text": {
                          "type": "string"
                        },
                        "account_code": {
                          "type": "string"
                        },
                        "primary": {
                          "type": "string"
                        },
                        "city": {
                          "type": "string"
                        },
                        "latitude": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "manufacturer": {
                          "type": "string"
                        },
                        "account_parent": {
                          "type": "string"
                        },
                        "market_cap": {
                          "type": "string"
                        },
                        "num_employees": {
                          "type": "string"
                        },
                        "rank_tier": {
                          "type": "string"
                        },
                        "street": {
                          "type": "string"
                        },
                        "vendor": {
                          "type": "string"
                        },
                        "lat_long_error": {
                          "type": "string"
                        },
                        "theme": {
                          "type": "string"
                        },
                        "vendor_type": {
                          "type": "string"
                        },
                        "website": {
                          "type": "string"
                        },
                        "revenue_per_year": {
                          "type": "string"
                        },
                        "publicly_traded": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "partner": {
                          "type": "string"
                        },
                        "registration_code": {
                          "type": "string"
                        },
                        "vendor_manager": {
                          "type": "string"
                        },
                        "account_path": {
                          "type": "string"
                        },
                        "primary_contact": {
                          "type": "string"
                        },
                        "customer": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "552100981b5400103dc38515ec4bcb33",
                    "banner_image_light": "",
                    "country": "USA",
                    "parent": "",
                    "notes": "",
                    "stock_symbol": "",
                    "discount": "",
                    "active_escalation": "",
                    "sys_updated_on": "2019-09-30 15:57:47",
                    "apple_icon": "",
                    "number": "ACCT0010001",
                    "sys_updated_by": "admin",
                    "fiscal_year": "",
                    "sys_created_on": "2019-09-30 15:57:47",
                    "contact": "",
                    "stock_price": "",
                    "state": "",
                    "banner_image": "",
                    "sys_created_by": "admin",
                    "longitude": "",
                    "zip": "",
                    "profits": "0",
                    "phone": "",
                    "fax_phone": "",
                    "name": "IAP Account",
                    "banner_text": "",
                    "account_code": "!!!!",
                    "primary": "false",
                    "city": "",
                    "latitude": "",
                    "sys_class_name": "customer_account",
                    "manufacturer": "false",
                    "account_parent": "",
                    "market_cap": "0",
                    "num_employees": "",
                    "rank_tier": "",
                    "street": "",
                    "vendor": "false",
                    "lat_long_error": "",
                    "theme": "",
                    "vendor_type": "",
                    "website": "",
                    "revenue_per_year": "0",
                    "publicly_traded": "false",
                    "sys_mod_count": "0",
                    "sys_tags": "",
                    "partner": "false",
                    "registration_code": "",
                    "vendor_manager": "",
                    "account_path": "!!!!",
                    "primary_contact": "",
                    "customer": "true"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "id",
            "in": "path",
            "required": true,
            "schema": {
              "title": "id",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/account": {
      "get": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "queryCSMAccounts",
        "description": "The parameters and request body are for method: queryCSMAccounts. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "string"
                          },
                          "banner_image_light": {
                            "type": "string"
                          },
                          "country": {
                            "type": "string"
                          },
                          "parent": {
                            "type": "string"
                          },
                          "notes": {
                            "type": "string"
                          },
                          "stock_symbol": {
                            "type": "string"
                          },
                          "discount": {
                            "type": "string"
                          },
                          "active_escalation": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "apple_icon": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "fiscal_year": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "contact": {
                            "type": "string"
                          },
                          "stock_price": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "banner_image": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "longitude": {
                            "type": "string"
                          },
                          "zip": {
                            "type": "string"
                          },
                          "profits": {
                            "type": "string"
                          },
                          "phone": {
                            "type": "string"
                          },
                          "fax_phone": {
                            "type": "string"
                          },
                          "name": {
                            "type": "string"
                          },
                          "banner_text": {
                            "type": "string"
                          },
                          "account_code": {
                            "type": "string"
                          },
                          "primary": {
                            "type": "string"
                          },
                          "city": {
                            "type": "string"
                          },
                          "latitude": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "manufacturer": {
                            "type": "string"
                          },
                          "account_parent": {
                            "type": "string"
                          },
                          "market_cap": {
                            "type": "string"
                          },
                          "num_employees": {
                            "type": "string"
                          },
                          "rank_tier": {
                            "type": "string"
                          },
                          "street": {
                            "type": "string"
                          },
                          "vendor": {
                            "type": "string"
                          },
                          "lat_long_error": {
                            "type": "string"
                          },
                          "theme": {
                            "type": "string"
                          },
                          "vendor_type": {
                            "type": "string"
                          },
                          "website": {
                            "type": "string"
                          },
                          "revenue_per_year": {
                            "type": "string"
                          },
                          "publicly_traded": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "partner": {
                            "type": "string"
                          },
                          "registration_code": {
                            "type": "string"
                          },
                          "vendor_manager": {
                            "type": "string"
                          },
                          "account_path": {
                            "type": "string"
                          },
                          "primary_contact": {
                            "type": "string"
                          },
                          "customer": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": "552100981b5400103dc38515ec4bcb33",
                      "banner_image_light": "",
                      "country": "USA",
                      "parent": "",
                      "notes": "",
                      "stock_symbol": "",
                      "discount": "",
                      "active_escalation": "",
                      "sys_updated_on": "2019-09-30 15:57:47",
                      "apple_icon": "",
                      "number": "ACCT0010001",
                      "sys_updated_by": "admin",
                      "fiscal_year": "",
                      "sys_created_on": "2019-09-30 15:57:47",
                      "contact": "",
                      "stock_price": "",
                      "state": "",
                      "banner_image": "",
                      "sys_created_by": "admin",
                      "longitude": "",
                      "zip": "",
                      "profits": "0",
                      "phone": "",
                      "fax_phone": "",
                      "name": "IAP Account",
                      "banner_text": "",
                      "account_code": "!!!!",
                      "primary": "false",
                      "city": "",
                      "latitude": "",
                      "sys_class_name": "customer_account",
                      "manufacturer": "false",
                      "account_parent": "",
                      "market_cap": "0",
                      "num_employees": "",
                      "rank_tier": "",
                      "street": "",
                      "vendor": "false",
                      "lat_long_error": "",
                      "theme": "",
                      "vendor_type": "",
                      "website": "",
                      "revenue_per_year": "0",
                      "publicly_traded": "false",
                      "sys_mod_count": "0",
                      "sys_tags": "",
                      "partner": "false",
                      "registration_code": "",
                      "vendor_manager": "",
                      "account_path": "!!!!",
                      "primary_contact": "",
                      "customer": "true"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_customerservice/case/{id}": {
      "get": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "getCSMCase",
        "description": "The parameters and request body are for method: getCSMCase. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "parent": {
                          "type": "string"
                        },
                        "caused_by": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "active_escalation": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "support_manager": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "skills": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "problem": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "case": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "assigned_on": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "string"
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "contract": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "rejection_goto": {
                          "type": "string"
                        },
                        "first_response_time": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "sync_driver": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "wf_activity": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "notify": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "service_offering": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "string"
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "contact_local_time": {
                          "type": "string"
                        },
                        "sn_app_cs_social_social_profile": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "contact_time_zone": {
                          "type": "string"
                        },
                        "notes_to_comments": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "string"
                        },
                        "product": {
                          "type": "string"
                        },
                        "variables": {
                          "type": "string"
                        },
                        "variable_pool": {
                          "type": "string"
                        },
                        "hierarchical_variables": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "change": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "partner": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "partner_contact": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "asset": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "resolved_by": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "string"
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "contact": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "string"
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "follow_the_sun": {
                          "type": "string"
                        },
                        "entitlement": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "resolved_at": {
                          "type": "string"
                        },
                        "case_report": {
                          "type": "string"
                        },
                        "subcategory": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "cause": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "proactive": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "auto_close": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "resolution_code": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "consumer": {
                          "type": "object",
                          "properties": {
                            "country": {
                              "type": "string"
                            },
                            "notes": {
                              "type": "string"
                            },
                            "gender": {
                              "type": "string"
                            },
                            "city": {
                              "type": "string"
                            },
                            "prefix": {
                              "type": "string"
                            },
                            "sys_updated_on": {
                              "type": "string"
                            },
                            "suffix": {
                              "type": "string"
                            },
                            "title": {
                              "type": "string"
                            },
                            "number": {
                              "type": "string"
                            },
                            "notification": {
                              "type": "string"
                            },
                            "sys_id": {
                              "type": "string"
                            },
                            "business_phone": {
                              "type": "string"
                            },
                            "sys_updated_by": {
                              "type": "string"
                            },
                            "mobile_phone": {
                              "type": "string"
                            },
                            "street": {
                              "type": "string"
                            },
                            "sys_created_on": {
                              "type": "string"
                            },
                            "sys_domain": {
                              "type": "string"
                            },
                            "state": {
                              "type": "string"
                            },
                            "fax": {
                              "type": "string"
                            },
                            "first_name": {
                              "type": "string"
                            },
                            "email": {
                              "type": "string"
                            },
                            "preferred_language": {
                              "type": "string"
                            },
                            "sys_created_by": {
                              "type": "string"
                            },
                            "zip": {
                              "type": "string"
                            },
                            "home_phone": {
                              "type": "string"
                            },
                            "time_format": {
                              "type": "string"
                            },
                            "sys_mod_count": {
                              "type": "string"
                            },
                            "last_name": {
                              "type": "string"
                            },
                            "photo": {
                              "type": "string"
                            },
                            "active": {
                              "type": "string"
                            },
                            "middle_name": {
                              "type": "string"
                            },
                            "time_zone": {
                              "type": "string"
                            },
                            "sys_tags": {
                              "type": "string"
                            },
                            "name": {
                              "type": "string"
                            },
                            "household": {
                              "type": "string"
                            },
                            "date_format": {
                              "type": "string"
                            },
                            "user": {
                              "type": "string"
                            },
                            "primary": {
                              "type": "string"
                            }
                          }
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "active_account_escalation": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "account": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "7d7ef7c41b5400103dc38515ec4bcb00",
                    "parent": "",
                    "caused_by": "",
                    "watch_list": "",
                    "active_escalation": "",
                    "upon_reject": "cancel",
                    "sys_updated_on": "2019-09-30 15:45:57",
                    "support_manager": "",
                    "approval_history": "",
                    "skills": "",
                    "number": "CS0001001",
                    "problem": "",
                    "state": "1",
                    "case": "Updated IAP Case0.058022040467557545​CS0001001",
                    "sys_created_by": "admin",
                    "knowledge": "false",
                    "order": "",
                    "assigned_on": "",
                    "cmdb_ci": "",
                    "delivery_plan": "",
                    "impact": "3",
                    "contract": "",
                    "active": "true",
                    "work_notes_list": "",
                    "priority": "4",
                    "sys_domain_path": "/",
                    "rejection_goto": "",
                    "first_response_time": "",
                    "business_duration": "",
                    "group_list": "",
                    "sync_driver": "false",
                    "approval_set": "",
                    "wf_activity": "",
                    "short_description": "Updated IAP Case0.058022040467557545",
                    "correlation_display": "",
                    "work_start": "",
                    "delivery_task": "",
                    "additional_assignee_list": "",
                    "notify": "1",
                    "sys_class_name": "sn_customerservice_case",
                    "service_offering": "",
                    "closed_by": "",
                    "follow_up": "",
                    "contact_local_time": "",
                    "sn_app_cs_social_social_profile": "",
                    "reassignment_count": "0",
                    "contact_time_zone": "",
                    "notes_to_comments": "false",
                    "assigned_to": "",
                    "product": "",
                    "variables": "",
                    "variable_pool": "",
                    "hierarchical_variables": "variable_pool",
                    "sla_due": "",
                    "change": "",
                    "comments_and_work_notes": "",
                    "partner": "",
                    "escalation": "0",
                    "upon_approval": "proceed",
                    "partner_contact": "",
                    "correlation_id": "",
                    "asset": "",
                    "made_sla": "true",
                    "resolved_by": "",
                    "sys_updated_by": "admin",
                    "opened_by": "6816f79cc0a8016401c5a33be04be441",
                    "user_input": "",
                    "sys_created_on": "2019-09-30 15:45:56",
                    "contact": "",
                    "sys_domain": "global",
                    "closed_at": "",
                    "follow_the_sun": "false",
                    "entitlement": "",
                    "business_service": "",
                    "time_worked": "",
                    "expected_start": "",
                    "opened_at": "2019-09-30 15:45:56",
                    "work_end": "",
                    "resolved_at": "",
                    "case_report": "c27e77c41b5400103dc38515ec4bcbcf",
                    "subcategory": "0",
                    "work_notes": "",
                    "assignment_group": "",
                    "cause": "",
                    "description": "",
                    "proactive": "false",
                    "calendar_duration": "",
                    "close_notes": "",
                    "auto_close": "false",
                    "contact_type": "web",
                    "resolution_code": "",
                    "urgency": "3",
                    "company": "",
                    "consumer": {
                      "country": "USA",
                      "notes": "",
                      "gender": "",
                      "city": "Atlanta",
                      "prefix": "",
                      "sys_updated_on": "2019-09-30 14:33:52",
                      "suffix": "",
                      "title": "Director",
                      "number": "CSMR0001003",
                      "notification": "2",
                      "sys_id": "5efd6fc81bd000103dc38515ec4bcb07",
                      "business_phone": "",
                      "sys_updated_by": "admin",
                      "mobile_phone": "",
                      "street": "",
                      "sys_created_on": "2019-09-30 14:33:52",
                      "sys_domain": "global",
                      "state": "GA",
                      "fax": "",
                      "first_name": "John",
                      "email": "",
                      "preferred_language": "",
                      "sys_created_by": "admin",
                      "zip": "",
                      "home_phone": "",
                      "time_format": "",
                      "sys_mod_count": "0",
                      "last_name": "Doe",
                      "photo": "",
                      "active": "true",
                      "middle_name": "",
                      "time_zone": "EST",
                      "sys_tags": "",
                      "name": "John Doe",
                      "household": "",
                      "date_format": "",
                      "user": "",
                      "primary": "false"
                    },
                    "activity_due": "",
                    "comments": "",
                    "approval": "not requested",
                    "due_date": "",
                    "sys_mod_count": "2",
                    "sys_tags": "",
                    "active_account_escalation": "",
                    "location": "",
                    "category": "1",
                    "account": ""
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "id",
            "in": "path",
            "required": true,
            "schema": {
              "title": "id",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "updateCSMCase",
        "description": "The parameters and request body are for method: updateCSMCase. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "7d7ef7c41b5400103dc38515ec4bcb00",
                    "number": "CS0001001"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "id",
            "in": "path",
            "required": true,
            "schema": {
              "title": "id",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_customerservice/case": {
      "get": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "queryCSMCases",
        "description": "The parameters and request body are for method: queryCSMCases. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "string"
                          },
                          "parent": {
                            "type": "string"
                          },
                          "caused_by": {
                            "type": "string"
                          },
                          "watch_list": {
                            "type": "string"
                          },
                          "active_escalation": {
                            "type": "string"
                          },
                          "upon_reject": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "support_manager": {
                            "type": "string"
                          },
                          "approval_history": {
                            "type": "string"
                          },
                          "skills": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "problem": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "case": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "knowledge": {
                            "type": "string"
                          },
                          "order": {
                            "type": "string"
                          },
                          "assigned_on": {
                            "type": "string"
                          },
                          "cmdb_ci": {
                            "type": "string"
                          },
                          "delivery_plan": {
                            "type": "string"
                          },
                          "impact": {
                            "type": "string"
                          },
                          "contract": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "work_notes_list": {
                            "type": "string"
                          },
                          "priority": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "rejection_goto": {
                            "type": "string"
                          },
                          "first_response_time": {
                            "type": "string"
                          },
                          "business_duration": {
                            "type": "string"
                          },
                          "group_list": {
                            "type": "string"
                          },
                          "sync_driver": {
                            "type": "string"
                          },
                          "approval_set": {
                            "type": "string"
                          },
                          "wf_activity": {
                            "type": "string"
                          },
                          "short_description": {
                            "type": "string"
                          },
                          "correlation_display": {
                            "type": "string"
                          },
                          "work_start": {
                            "type": "string"
                          },
                          "delivery_task": {
                            "type": "string"
                          },
                          "additional_assignee_list": {
                            "type": "string"
                          },
                          "notify": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "service_offering": {
                            "type": "string"
                          },
                          "closed_by": {
                            "type": "string"
                          },
                          "follow_up": {
                            "type": "string"
                          },
                          "contact_local_time": {
                            "type": "string"
                          },
                          "sn_app_cs_social_social_profile": {
                            "type": "string"
                          },
                          "reassignment_count": {
                            "type": "string"
                          },
                          "contact_time_zone": {
                            "type": "string"
                          },
                          "notes_to_comments": {
                            "type": "string"
                          },
                          "assigned_to": {
                            "type": "string"
                          },
                          "product": {
                            "type": "string"
                          },
                          "variables": {
                            "type": "string"
                          },
                          "variable_pool": {
                            "type": "string"
                          },
                          "hierarchical_variables": {
                            "type": "string"
                          },
                          "sla_due": {
                            "type": "string"
                          },
                          "change": {
                            "type": "string"
                          },
                          "comments_and_work_notes": {
                            "type": "string"
                          },
                          "partner": {
                            "type": "string"
                          },
                          "escalation": {
                            "type": "string"
                          },
                          "upon_approval": {
                            "type": "string"
                          },
                          "partner_contact": {
                            "type": "string"
                          },
                          "correlation_id": {
                            "type": "string"
                          },
                          "asset": {
                            "type": "string"
                          },
                          "made_sla": {
                            "type": "string"
                          },
                          "resolved_by": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "opened_by": {
                            "type": "string"
                          },
                          "user_input": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "contact": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "string"
                          },
                          "closed_at": {
                            "type": "string"
                          },
                          "follow_the_sun": {
                            "type": "string"
                          },
                          "entitlement": {
                            "type": "string"
                          },
                          "business_service": {
                            "type": "string"
                          },
                          "time_worked": {
                            "type": "string"
                          },
                          "expected_start": {
                            "type": "string"
                          },
                          "opened_at": {
                            "type": "string"
                          },
                          "work_end": {
                            "type": "string"
                          },
                          "resolved_at": {
                            "type": "string"
                          },
                          "case_report": {
                            "type": "string"
                          },
                          "subcategory": {
                            "type": "string"
                          },
                          "work_notes": {
                            "type": "string"
                          },
                          "assignment_group": {
                            "type": "string"
                          },
                          "cause": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "proactive": {
                            "type": "string"
                          },
                          "calendar_duration": {
                            "type": "string"
                          },
                          "close_notes": {
                            "type": "string"
                          },
                          "auto_close": {
                            "type": "string"
                          },
                          "contact_type": {
                            "type": "string"
                          },
                          "resolution_code": {
                            "type": "string"
                          },
                          "urgency": {
                            "type": "string"
                          },
                          "company": {
                            "type": "string"
                          },
                          "consumer": {
                            "type": "object",
                            "properties": {
                              "country": {
                                "type": "string"
                              },
                              "notes": {
                                "type": "string"
                              },
                              "gender": {
                                "type": "string"
                              },
                              "city": {
                                "type": "string"
                              },
                              "prefix": {
                                "type": "string"
                              },
                              "sys_updated_on": {
                                "type": "string"
                              },
                              "suffix": {
                                "type": "string"
                              },
                              "title": {
                                "type": "string"
                              },
                              "number": {
                                "type": "string"
                              },
                              "notification": {
                                "type": "string"
                              },
                              "sys_id": {
                                "type": "string"
                              },
                              "business_phone": {
                                "type": "string"
                              },
                              "sys_updated_by": {
                                "type": "string"
                              },
                              "mobile_phone": {
                                "type": "string"
                              },
                              "street": {
                                "type": "string"
                              },
                              "sys_created_on": {
                                "type": "string"
                              },
                              "sys_domain": {
                                "type": "string"
                              },
                              "state": {
                                "type": "string"
                              },
                              "fax": {
                                "type": "string"
                              },
                              "first_name": {
                                "type": "string"
                              },
                              "email": {
                                "type": "string"
                              },
                              "preferred_language": {
                                "type": "string"
                              },
                              "sys_created_by": {
                                "type": "string"
                              },
                              "zip": {
                                "type": "string"
                              },
                              "home_phone": {
                                "type": "string"
                              },
                              "time_format": {
                                "type": "string"
                              },
                              "sys_mod_count": {
                                "type": "string"
                              },
                              "last_name": {
                                "type": "string"
                              },
                              "photo": {
                                "type": "string"
                              },
                              "active": {
                                "type": "string"
                              },
                              "middle_name": {
                                "type": "string"
                              },
                              "time_zone": {
                                "type": "string"
                              },
                              "sys_tags": {
                                "type": "string"
                              },
                              "name": {
                                "type": "string"
                              },
                              "household": {
                                "type": "string"
                              },
                              "date_format": {
                                "type": "string"
                              },
                              "user": {
                                "type": "string"
                              },
                              "primary": {
                                "type": "string"
                              }
                            }
                          },
                          "activity_due": {
                            "type": "string"
                          },
                          "comments": {
                            "type": "string"
                          },
                          "approval": {
                            "type": "string"
                          },
                          "due_date": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "active_account_escalation": {
                            "type": "string"
                          },
                          "location": {
                            "type": "string"
                          },
                          "category": {
                            "type": "string"
                          },
                          "account": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": "7d7ef7c41b5400103dc38515ec4bcb00",
                      "parent": "",
                      "caused_by": "",
                      "watch_list": "",
                      "active_escalation": "",
                      "upon_reject": "cancel",
                      "sys_updated_on": "2019-09-30 15:45:56",
                      "support_manager": "",
                      "approval_history": "",
                      "skills": "",
                      "number": "CS0001001",
                      "problem": "",
                      "state": "1",
                      "case": "IAP Case0.7235121834035176​CS0001001",
                      "sys_created_by": "admin",
                      "knowledge": "false",
                      "order": "",
                      "assigned_on": "",
                      "cmdb_ci": "",
                      "delivery_plan": "",
                      "impact": "3",
                      "contract": "",
                      "active": "true",
                      "work_notes_list": "",
                      "priority": "4",
                      "sys_domain_path": "/",
                      "rejection_goto": "",
                      "first_response_time": "",
                      "business_duration": "",
                      "group_list": "",
                      "sync_driver": "false",
                      "approval_set": "",
                      "wf_activity": "",
                      "short_description": "IAP Case0.7235121834035176",
                      "correlation_display": "",
                      "work_start": "",
                      "delivery_task": "",
                      "additional_assignee_list": "",
                      "notify": "1",
                      "sys_class_name": "sn_customerservice_case",
                      "service_offering": "",
                      "closed_by": "",
                      "follow_up": "",
                      "contact_local_time": "",
                      "sn_app_cs_social_social_profile": "",
                      "reassignment_count": "0",
                      "contact_time_zone": "",
                      "notes_to_comments": "false",
                      "assigned_to": "",
                      "product": "",
                      "variables": "",
                      "variable_pool": "",
                      "hierarchical_variables": "variable_pool",
                      "sla_due": "",
                      "change": "",
                      "comments_and_work_notes": "",
                      "partner": "",
                      "escalation": "0",
                      "upon_approval": "proceed",
                      "partner_contact": "",
                      "correlation_id": "",
                      "asset": "",
                      "made_sla": "true",
                      "resolved_by": "",
                      "sys_updated_by": "admin",
                      "opened_by": "6816f79cc0a8016401c5a33be04be441",
                      "user_input": "",
                      "sys_created_on": "2019-09-30 15:45:56",
                      "contact": "",
                      "sys_domain": "global",
                      "closed_at": "",
                      "follow_the_sun": "false",
                      "entitlement": "",
                      "business_service": "",
                      "time_worked": "",
                      "expected_start": "",
                      "opened_at": "2019-09-30 15:45:56",
                      "work_end": "",
                      "resolved_at": "",
                      "case_report": "",
                      "subcategory": "0",
                      "work_notes": "",
                      "assignment_group": "",
                      "cause": "",
                      "description": "",
                      "proactive": "false",
                      "calendar_duration": "",
                      "close_notes": "",
                      "auto_close": "false",
                      "contact_type": "web",
                      "resolution_code": "",
                      "urgency": "3",
                      "company": "",
                      "consumer": {
                        "country": "USA",
                        "notes": "",
                        "gender": "",
                        "city": "Atlanta",
                        "prefix": "",
                        "sys_updated_on": "2019-09-30 14:33:52",
                        "suffix": "",
                        "title": "Director",
                        "number": "CSMR0001003",
                        "notification": "2",
                        "sys_id": "5efd6fc81bd000103dc38515ec4bcb07",
                        "business_phone": "",
                        "sys_updated_by": "admin",
                        "mobile_phone": "",
                        "street": "",
                        "sys_created_on": "2019-09-30 14:33:52",
                        "sys_domain": "global",
                        "state": "GA",
                        "fax": "",
                        "first_name": "John",
                        "email": "",
                        "preferred_language": "",
                        "sys_created_by": "admin",
                        "zip": "",
                        "home_phone": "",
                        "time_format": "",
                        "sys_mod_count": "0",
                        "last_name": "Doe",
                        "photo": "",
                        "active": "true",
                        "middle_name": "",
                        "time_zone": "EST",
                        "sys_tags": "",
                        "name": "John Doe",
                        "household": "",
                        "date_format": "",
                        "user": "",
                        "primary": "false"
                      },
                      "activity_due": "",
                      "comments": "",
                      "approval": "not requested",
                      "due_date": "",
                      "sys_mod_count": "0",
                      "sys_tags": "",
                      "active_account_escalation": "",
                      "location": "",
                      "category": "1",
                      "account": ""
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "createCSMCase",
        "description": "The parameters and request body are for method: createCSMCase. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "7d7ef7c41b5400103dc38515ec4bcb00",
                    "number": "CS0001001"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/consumer/{id}": {
      "get": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "getCSMConsumer",
        "description": "The parameters and request body are for method: getCSMConsumer. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "country": {
                          "type": "string"
                        },
                        "notes": {
                          "type": "string"
                        },
                        "gender": {
                          "type": "string"
                        },
                        "city": {
                          "type": "string"
                        },
                        "prefix": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "suffix": {
                          "type": "string"
                        },
                        "title": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "notification": {
                          "type": "string"
                        },
                        "business_phone": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "mobile_phone": {
                          "type": "string"
                        },
                        "street": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "fax": {
                          "type": "string"
                        },
                        "first_name": {
                          "type": "string"
                        },
                        "email": {
                          "type": "string"
                        },
                        "preferred_language": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "zip": {
                          "type": "string"
                        },
                        "home_phone": {
                          "type": "string"
                        },
                        "time_format": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "last_name": {
                          "type": "string"
                        },
                        "photo": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "middle_name": {
                          "type": "string"
                        },
                        "time_zone": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "household": {
                          "type": "string"
                        },
                        "date_format": {
                          "type": "string"
                        },
                        "user": {
                          "type": "string"
                        },
                        "primary": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "5efd6fc81bd000103dc38515ec4bcb07",
                    "country": "USA",
                    "notes": "",
                    "gender": "",
                    "city": "Atlanta",
                    "prefix": "",
                    "sys_updated_on": "2019-09-30 15:45:52",
                    "suffix": "",
                    "title": "Director",
                    "number": "CSMR0001006",
                    "notification": "2",
                    "business_phone": "",
                    "sys_updated_by": "admin",
                    "mobile_phone": "",
                    "street": "",
                    "sys_created_on": "2019-09-30 15:45:52",
                    "sys_domain": "global",
                    "state": "GA",
                    "fax": "",
                    "first_name": "John",
                    "email": "",
                    "preferred_language": "",
                    "sys_created_by": "admin",
                    "zip": "",
                    "home_phone": "",
                    "time_format": "",
                    "sys_mod_count": "0",
                    "last_name": "Doe",
                    "photo": "",
                    "active": "true",
                    "middle_name": "",
                    "time_zone": "EST",
                    "sys_tags": "",
                    "name": "John Doe",
                    "household": "",
                    "date_format": "",
                    "user": "",
                    "primary": "false"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "id",
            "in": "path",
            "required": true,
            "schema": {
              "title": "id",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/consumer": {
      "get": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "queryCSMConsumers",
        "description": "The parameters and request body are for method: queryCSMConsumers. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "country": {
                            "type": "string"
                          },
                          "notes": {
                            "type": "string"
                          },
                          "gender": {
                            "type": "string"
                          },
                          "city": {
                            "type": "string"
                          },
                          "prefix": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "suffix": {
                            "type": "string"
                          },
                          "title": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "notification": {
                            "type": "string"
                          },
                          "sys_id": {
                            "type": "string"
                          },
                          "business_phone": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "mobile_phone": {
                            "type": "string"
                          },
                          "street": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "fax": {
                            "type": "string"
                          },
                          "first_name": {
                            "type": "string"
                          },
                          "email": {
                            "type": "string"
                          },
                          "preferred_language": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "zip": {
                            "type": "string"
                          },
                          "home_phone": {
                            "type": "string"
                          },
                          "time_format": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "last_name": {
                            "type": "string"
                          },
                          "photo": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "middle_name": {
                            "type": "string"
                          },
                          "time_zone": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "name": {
                            "type": "string"
                          },
                          "household": {
                            "type": "string"
                          },
                          "date_format": {
                            "type": "string"
                          },
                          "user": {
                            "type": "string"
                          },
                          "primary": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "country": "USA",
                      "notes": "",
                      "gender": "",
                      "city": "Atlanta",
                      "prefix": "",
                      "sys_updated_on": "2019-09-30 14:25:37",
                      "suffix": "",
                      "title": "Director",
                      "number": "CSMR0001002",
                      "notification": "2",
                      "sys_id": "1d1c2b0c1bd000103dc38515ec4bcb6b",
                      "business_phone": "",
                      "sys_updated_by": "admin",
                      "mobile_phone": "",
                      "street": "",
                      "sys_created_on": "2019-09-30 14:25:37",
                      "sys_domain": "global",
                      "state": "GA",
                      "fax": "",
                      "first_name": "John",
                      "email": "",
                      "preferred_language": "",
                      "sys_created_by": "admin",
                      "zip": "",
                      "home_phone": "",
                      "time_format": "",
                      "sys_mod_count": "0",
                      "last_name": "Doe",
                      "photo": "",
                      "active": "true",
                      "middle_name": "",
                      "time_zone": "EST",
                      "sys_tags": "",
                      "name": "John Doe",
                      "household": "",
                      "date_format": "",
                      "user": "",
                      "primary": "false"
                    },
                    {
                      "country": "USA",
                      "notes": "",
                      "gender": "",
                      "city": "Atlanta",
                      "prefix": "",
                      "sys_updated_on": "2019-09-30 14:33:52",
                      "suffix": "",
                      "title": "Director",
                      "number": "CSMR0001003",
                      "notification": "2",
                      "sys_id": "5efd6fc81bd000103dc38515ec4bcb07",
                      "business_phone": "",
                      "sys_updated_by": "admin",
                      "mobile_phone": "",
                      "street": "",
                      "sys_created_on": "2019-09-30 14:33:52",
                      "sys_domain": "global",
                      "state": "GA",
                      "fax": "",
                      "first_name": "John",
                      "email": "",
                      "preferred_language": "",
                      "sys_created_by": "admin",
                      "zip": "",
                      "home_phone": "",
                      "time_format": "",
                      "sys_mod_count": "0",
                      "last_name": "Doe",
                      "photo": "",
                      "active": "true",
                      "middle_name": "",
                      "time_zone": "EST",
                      "sys_tags": "",
                      "name": "John Doe",
                      "household": "",
                      "date_format": "",
                      "user": "",
                      "primary": "false"
                    },
                    {
                      "country": "USA",
                      "notes": "",
                      "gender": "",
                      "city": "Atlanta",
                      "prefix": "",
                      "sys_updated_on": "2019-09-30 14:01:30",
                      "suffix": "",
                      "title": "Director",
                      "number": "CSMR0001001",
                      "notification": "2",
                      "sys_id": "cc9627cc1bd000103dc38515ec4bcbd4",
                      "business_phone": "",
                      "sys_updated_by": "admin",
                      "mobile_phone": "",
                      "street": "",
                      "sys_created_on": "2019-09-30 14:01:30",
                      "sys_domain": "global",
                      "state": "GA",
                      "fax": "",
                      "first_name": "John",
                      "email": "",
                      "preferred_language": "",
                      "sys_created_by": "admin",
                      "zip": "",
                      "home_phone": "",
                      "time_format": "",
                      "sys_mod_count": "0",
                      "last_name": "Doe",
                      "photo": "",
                      "active": "true",
                      "middle_name": "",
                      "time_zone": "EST",
                      "sys_tags": "",
                      "name": "John Doe",
                      "household": "",
                      "date_format": "",
                      "user": "",
                      "primary": "false"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "createCSMConsumer",
        "description": "The parameters and request body are for method: createCSMConsumer. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "string"
                    }
                  }
                },
                "example": {
                  "result": "5efd6fc81bd000103dc38515ec4bcb07"
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/contact/{id}": {
      "get": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "getCSMContact",
        "description": "The parameters and request body are for method: getCSMContact. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "country": {
                          "type": "string"
                        },
                        "calendar_integration": {
                          "type": "string"
                        },
                        "last_login_time": {
                          "type": "string"
                        },
                        "last_login_device": {
                          "type": "string"
                        },
                        "source": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "building": {
                          "type": "string"
                        },
                        "web_service_access_only": {
                          "type": "string"
                        },
                        "notification": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "enable_multifactor_authn": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "vip": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "zip": {
                          "type": "string"
                        },
                        "home_phone": {
                          "type": "string"
                        },
                        "time_format": {
                          "type": "string"
                        },
                        "last_login": {
                          "type": "string"
                        },
                        "default_perspective": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "phone": {
                          "type": "string"
                        },
                        "cost_center": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "employee_number": {
                          "type": "string"
                        },
                        "gender": {
                          "type": "string"
                        },
                        "city": {
                          "type": "string"
                        },
                        "user_name": {
                          "type": "string"
                        },
                        "failed_attempts": {
                          "type": "string"
                        },
                        "edu_status": {
                          "type": "string"
                        },
                        "roles": {
                          "type": "string"
                        },
                        "title": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "internal_integration_user": {
                          "type": "string"
                        },
                        "ldap_server": {
                          "type": "string"
                        },
                        "mobile_phone": {
                          "type": "string"
                        },
                        "street": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "department": {
                          "type": "string"
                        },
                        "first_name": {
                          "type": "string"
                        },
                        "preferred_language": {
                          "type": "string"
                        },
                        "introduction": {
                          "type": "string"
                        },
                        "email": {
                          "type": "string"
                        },
                        "manager": {
                          "type": "string"
                        },
                        "locked_out": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "last_name": {
                          "type": "string"
                        },
                        "photo": {
                          "type": "string"
                        },
                        "avatar": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "middle_name": {
                          "type": "string"
                        },
                        "time_zone": {
                          "type": "string"
                        },
                        "schedule": {
                          "type": "string"
                        },
                        "date_format": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "account": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "9d7ef7c41b5400103dc38515ec4bcb3a",
                    "country": "USA",
                    "calendar_integration": "1",
                    "last_login_time": "",
                    "last_login_device": "",
                    "source": "",
                    "sys_updated_on": "2019-09-30 15:45:54",
                    "building": "",
                    "web_service_access_only": "false",
                    "notification": "2",
                    "sys_updated_by": "admin",
                    "enable_multifactor_authn": "false",
                    "sys_created_on": "2019-09-30 15:45:54",
                    "sys_domain": "global",
                    "state": "GA",
                    "vip": "false",
                    "sys_created_by": "admin",
                    "zip": "",
                    "home_phone": "",
                    "time_format": "",
                    "last_login": "",
                    "default_perspective": "",
                    "active": "true",
                    "sys_domain_path": "/",
                    "phone": "",
                    "cost_center": "",
                    "name": "John Doe",
                    "employee_number": "",
                    "gender": "",
                    "city": "Atlanta",
                    "user_name": "",
                    "failed_attempts": "",
                    "edu_status": "faculty",
                    "roles": "",
                    "title": "Director",
                    "sys_class_name": "customer_contact",
                    "internal_integration_user": "false",
                    "ldap_server": "",
                    "mobile_phone": "",
                    "street": "",
                    "company": "",
                    "department": "",
                    "first_name": "John",
                    "preferred_language": "",
                    "introduction": "",
                    "email": "",
                    "manager": "",
                    "locked_out": "false",
                    "sys_mod_count": "0",
                    "last_name": "Doe",
                    "photo": "",
                    "avatar": "",
                    "sys_tags": "",
                    "middle_name": "",
                    "time_zone": "EST",
                    "schedule": "",
                    "date_format": "",
                    "location": "",
                    "account": ""
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "id",
            "in": "path",
            "required": true,
            "schema": {
              "title": "id",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/contact": {
      "get": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "queryCSMContacts",
        "description": "The parameters and request body are for method: queryCSMContacts. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "string"
                          },
                          "country": {
                            "type": "string"
                          },
                          "calendar_integration": {
                            "type": "string"
                          },
                          "last_login_time": {
                            "type": "string"
                          },
                          "last_login_device": {
                            "type": "string"
                          },
                          "source": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "building": {
                            "type": "string"
                          },
                          "web_service_access_only": {
                            "type": "string"
                          },
                          "notification": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "enable_multifactor_authn": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "vip": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "zip": {
                            "type": "string"
                          },
                          "home_phone": {
                            "type": "string"
                          },
                          "time_format": {
                            "type": "string"
                          },
                          "last_login": {
                            "type": "string"
                          },
                          "default_perspective": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "phone": {
                            "type": "string"
                          },
                          "cost_center": {
                            "type": "string"
                          },
                          "name": {
                            "type": "string"
                          },
                          "employee_number": {
                            "type": "string"
                          },
                          "gender": {
                            "type": "string"
                          },
                          "city": {
                            "type": "string"
                          },
                          "user_name": {
                            "type": "string"
                          },
                          "failed_attempts": {
                            "type": "string"
                          },
                          "edu_status": {
                            "type": "string"
                          },
                          "roles": {
                            "type": "string"
                          },
                          "title": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "internal_integration_user": {
                            "type": "string"
                          },
                          "ldap_server": {
                            "type": "string"
                          },
                          "mobile_phone": {
                            "type": "string"
                          },
                          "street": {
                            "type": "string"
                          },
                          "company": {
                            "type": "string"
                          },
                          "department": {
                            "type": "string"
                          },
                          "first_name": {
                            "type": "string"
                          },
                          "preferred_language": {
                            "type": "string"
                          },
                          "introduction": {
                            "type": "string"
                          },
                          "email": {
                            "type": "string"
                          },
                          "manager": {
                            "type": "string"
                          },
                          "locked_out": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "last_name": {
                            "type": "string"
                          },
                          "photo": {
                            "type": "string"
                          },
                          "avatar": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "middle_name": {
                            "type": "string"
                          },
                          "time_zone": {
                            "type": "string"
                          },
                          "schedule": {
                            "type": "string"
                          },
                          "date_format": {
                            "type": "string"
                          },
                          "location": {
                            "type": "string"
                          },
                          "account": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": "9d7ef7c41b5400103dc38515ec4bcb3a",
                      "country": "USA",
                      "calendar_integration": "1",
                      "last_login_time": "",
                      "last_login_device": "",
                      "source": "",
                      "sys_updated_on": "2019-09-30 15:45:54",
                      "building": "",
                      "web_service_access_only": "false",
                      "notification": "2",
                      "sys_updated_by": "admin",
                      "enable_multifactor_authn": "false",
                      "sys_created_on": "2019-09-30 15:45:54",
                      "sys_domain": "global",
                      "state": "GA",
                      "vip": "false",
                      "sys_created_by": "admin",
                      "zip": "",
                      "home_phone": "",
                      "time_format": "",
                      "last_login": "",
                      "default_perspective": "",
                      "active": "true",
                      "sys_domain_path": "/",
                      "phone": "",
                      "cost_center": "",
                      "name": "John Doe",
                      "employee_number": "",
                      "gender": "",
                      "city": "Atlanta",
                      "user_name": "",
                      "failed_attempts": "",
                      "edu_status": "faculty",
                      "roles": "",
                      "title": "Director",
                      "sys_class_name": "customer_contact",
                      "internal_integration_user": "false",
                      "ldap_server": "",
                      "mobile_phone": "",
                      "street": "",
                      "company": "",
                      "department": "",
                      "first_name": "John",
                      "preferred_language": "",
                      "introduction": "",
                      "email": "",
                      "manager": "",
                      "locked_out": "false",
                      "sys_mod_count": "0",
                      "last_name": "Doe",
                      "photo": "",
                      "avatar": "",
                      "sys_tags": "",
                      "middle_name": "",
                      "time_zone": "EST",
                      "schedule": "",
                      "date_format": "",
                      "location": "",
                      "account": ""
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "CustomerServiceManagement"
        ],
        "operationId": "createCSMContact",
        "description": "The parameters and request body are for method: createCSMContact. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "string"
                    }
                  }
                },
                "example": {
                  "result": "9d7ef7c41b5400103dc38515ec4bcb3a"
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/catalogs": {
      "get": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogs",
        "description": "The parameters and request body are for method: getServiceCatalogs. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "string"
                          },
                          "title": {
                            "type": "string"
                          },
                          "has_categories": {
                            "type": "boolean"
                          },
                          "has_items": {
                            "type": "boolean"
                          },
                          "description": {
                            "type": "string"
                          },
                          "desktop_image": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": "742ce428d7211100f2d224837e61036d",
                      "title": "Technical Catalog",
                      "has_categories": true,
                      "has_items": true,
                      "description": "Products and services for the IT department",
                      "desktop_image": "7a7c8271475211002ee987e8dee4906d.iix"
                    },
                    {
                      "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                      "title": "Service Catalog",
                      "has_categories": true,
                      "has_items": true,
                      "description": "Service Catalog - IT Now",
                      "desktop_image": "adbcc271475211002ee987e8dee49001.iix"
                    }
                  ]
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysparmLimit",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/catalogs/{catalogId}": {
      "get": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogById",
        "description": "The parameters and request body are for method: getServiceCatalogById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "title": {
                          "type": "string"
                        },
                        "has_categories": {
                          "type": "boolean"
                        },
                        "categories": {
                          "type": "array",
                          "items": {
                            "type": "object",
                            "properties": {
                              "header_image": {
                                "type": "string"
                              },
                              "sys_id": {
                                "type": "string"
                              },
                              "description": {
                                "type": "string"
                              },
                              "title": {
                                "type": "string"
                              }
                            }
                          }
                        },
                        "has_items": {
                          "type": "boolean"
                        },
                        "description": {
                          "type": "string"
                        },
                        "desktop_image": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "742ce428d7211100f2d224837e61036d",
                    "title": "Technical Catalog",
                    "has_categories": true,
                    "categories": [
                      {
                        "header_image": "",
                        "sys_id": "803e95e1c3732100fca206e939ba8f2a",
                        "description": "Datacenter hardware and services to the support business\n\t\t\tsystems.\n\t\t",
                        "title": "Infrastructure"
                      },
                      {
                        "header_image": "",
                        "sys_id": "d67c446ec0a80165000335aa37eafbc1",
                        "description": "Request for IT services to be performed",
                        "title": "Services"
                      }
                    ],
                    "has_items": true,
                    "description": "Products and services for the IT department",
                    "desktop_image": "7a7c8271475211002ee987e8dee4906d.iix"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "catalogId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "catalogId",
              "type": "number"
            }
          },
          {
            "name": "sysparmLimit",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/catalogs/{catalogId}/categories": {
      "get": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogCategoryInformation",
        "description": "The parameters and request body are for method: getServiceCatalogCategoryInformation. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "string"
                          },
                          "title": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "full_description": {
                            "type": "object"
                          },
                          "icon": {
                            "type": "string"
                          },
                          "header_icon": {
                            "type": "string"
                          },
                          "homepage_image": {
                            "type": "string"
                          },
                          "count": {
                            "type": "number"
                          },
                          "subcategories": {
                            "type": "array",
                            "items": {
                              "type": "object",
                              "properties": {
                                "sys_id": {
                                  "type": "string"
                                },
                                "title": {
                                  "type": "string"
                                }
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": "803e95e1c3732100fca206e939ba8f2a",
                      "title": "Infrastructure",
                      "description": "Datacenter hardware and services to the support business\n\t\t\tsystems.\n\t\t",
                      "full_description": null,
                      "icon": "",
                      "header_icon": "",
                      "homepage_image": "16ec37e9471211002ee987e8dee49029.iix",
                      "count": 3,
                      "subcategories": [
                        {
                          "sys_id": "d67c446ec0a80165000335aa37eafbc1",
                          "title": "Services"
                        }
                      ]
                    },
                    {
                      "sys_id": "d67c446ec0a80165000335aa37eafbc1",
                      "title": "Services",
                      "description": "Request for IT services to be performed",
                      "full_description": null,
                      "icon": "ebf96c7d471211002ee987e8dee49015.iix",
                      "header_icon": "",
                      "homepage_image": "942a6c7d471211002ee987e8dee49089.iix",
                      "count": 1,
                      "subcategories": []
                    }
                  ]
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "catalogId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "catalogId",
              "type": "number"
            }
          },
          {
            "name": "sysparmLimit",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/categories/{catalogId}": {
      "get": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogCategories",
        "description": "The parameters and request body are for method: getServiceCatalogCategories. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "title": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "full_description": {
                          "type": "object"
                        },
                        "icon": {
                          "type": "string"
                        },
                        "header_icon": {
                          "type": "string"
                        },
                        "homepage_image": {
                          "type": "string"
                        },
                        "child_categories": {
                          "type": "array",
                          "items": {
                            "type": "object",
                            "properties": {
                              "sys_id": {
                                "type": "string"
                              },
                              "title": {
                                "type": "string"
                              },
                              "count": {
                                "type": "number"
                              },
                              "parent": {
                                "type": "string"
                              },
                              "subcategories": {
                                "type": "object"
                              },
                              "isParentCategory": {
                                "type": "boolean"
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "803e95e1c3732100fca206e939ba8f2a",
                    "title": "Infrastructure",
                    "description": "Datacenter hardware and services to the support business\n\t\t\tsystems.\n\t\t",
                    "full_description": null,
                    "icon": "",
                    "header_icon": "",
                    "homepage_image": "16ec37e9471211002ee987e8dee49029.iix",
                    "child_categories": [
                      {
                        "sys_id": "d67c446ec0a80165000335aa37eafbc1",
                        "title": "Services",
                        "count": 1,
                        "parent": "803e95e1c3732100fca206e939ba8f2a",
                        "subcategories": [],
                        "isParentCategory": false
                      }
                    ]
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "catalogId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "catalogId",
              "type": "number"
            }
          },
          {
            "name": "sysparmLimit",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/items": {
      "get": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogItems",
        "description": "The parameters and request body are for method: getServiceCatalogItems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "string"
                          },
                          "short_description": {
                            "type": "object"
                          },
                          "kb_article": {
                            "type": "string"
                          },
                          "icon": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "show_price": {
                            "type": "boolean"
                          },
                          "mandatory_attachment": {
                            "type": "boolean"
                          },
                          "request_method": {
                            "type": "string"
                          },
                          "type": {
                            "type": "string"
                          },
                          "show_quantity": {
                            "type": "boolean"
                          },
                          "visible_standalone": {
                            "type": "boolean"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "picture": {
                            "type": "string"
                          },
                          "url": {
                            "type": "string"
                          },
                          "content_type": {
                            "type": "string"
                          },
                          "catalogs": {
                            "type": "array",
                            "items": {
                              "type": "object",
                              "properties": {
                                "sys_id": {
                                  "type": "string"
                                },
                                "active": {
                                  "type": "boolean"
                                },
                                "title": {
                                  "type": "string"
                                }
                              }
                            }
                          },
                          "name": {
                            "type": "string"
                          },
                          "show_wishlist": {
                            "type": "boolean"
                          },
                          "category": {
                            "type": "object",
                            "properties": {
                              "sys_id": {
                                "type": "string"
                              },
                              "title": {
                                "type": "string"
                              }
                            }
                          },
                          "order": {
                            "type": "number"
                          },
                          "show_delivery_time": {
                            "type": "boolean"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": "011f117a9f3002002920bde8132e7020",
                      "short_description": null,
                      "kb_article": "",
                      "icon": "images/icons/catalog_item.gifx",
                      "description": "<p class=\"p1\"><font size=\"2\"><span class=\"s1\">Request an existing Standard Change Template is made unavailable when it is no longer required or no longer acceptable as a Standard Change.  This will be confirmed by your Change Management team.</span></font></p>",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "record_producer",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item_producer",
                      "picture": "",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Retire a Standard Change Template",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "00728916937002002dcef157b67ffb6d",
                        "title": "Template Management"
                      },
                      "order": 30,
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "01205b180a0a0b3000b6efd641d24b75",
                      "short_description": null,
                      "kb_article": "",
                      "icon": "4cc3ec3d471211002ee987e8dee490d0.iix",
                      "description": "<p><font size=\"3\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">A role delegator may delegate any role they have to any member of the specified group</font></p>",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "record_producer",
                      "show_quantity": true,
                      "visible_standalone": false,
                      "sys_class_name": "sc_cat_item_producer",
                      "picture": "ed44b5804f889200086eeed18110c7ca.iix",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Grant role delegation rights within a group",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "496a3a7e0a0a0bc00089b39df14eb56e",
                        "title": "Role Delegation"
                      },
                      "order": 100,
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "039c516237b1300054b6a3549dbe5dfc",
                      "short_description": "Microsoft Access",
                      "kb_article": "",
                      "icon": "b011b40647311200e0ef563dbb9a71c7.iix",
                      "description": "\n\n\t\t\t\n\t\t\t<p>\n\t\t\t\t<font color=\"#808080\" size=\"3\">\n\t\t\t\t\tMicrosoft Access</font>\n\t\t\t\t<font color=\"#808080\" face=\"arial,helvetica,sans-serif\" size=\"3\">\n\t\t\t\t\t<br />\n\t\t\t\t</font>\n\t\t\t</p>\n\t\t\t<ul><li>\n\t\t\t\t\t<font color=\"#808080\">Publish, update, manage, and share data with others via the web-</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\">Analyze your information from multiple sources and gain more insights by bringing together all of your data, from spreadsheets to server databases</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\">Keep your data secure and compliant with easy data backup and auditing</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\">Simplified Expression Builder makes it faster and easier for you to build out logic and expressions in your database</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\">Data caching helps ensure that changes made to applications and data while you&#39;re offline—including line-of-business information—are automatically synchronized when a connection is restored</font>\n\t\t\t\t</li></ul>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "pc_software_cat_item",
                      "content_type": "",
                      "price": "$139.99",
                      "recurring_frequency": null,
                      "price_currency": "USD",
                      "order": 0,
                      "show_price": true,
                      "recurring_price": "$0.00",
                      "show_quantity": true,
                      "picture": "52db92bfcb311200f2de77a4634c9cd6.iix",
                      "url": "",
                      "recurring_price_currency": "USD",
                      "localized_price": "$139.99",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Access",
                      "localized_recurring_price": "$0.00",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "2809952237b1300054b6a3549dbe5dd4",
                        "title": "Software"
                      },
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "04b7e94b4f7b4200086eeed18110c7fd",
                      "short_description": "Lenovo - Carbon x1",
                      "kb_article": "",
                      "icon": "1195c2084f889200086eeed18110c74a.iix",
                      "description": "<p><font size=\"3\"><span>x1 Carbon</span></font></p>\n<p><span style=\"font-size: 10.0pt;\">The x1 Carbon is Lenovo&#39;s lightest ThinkPad yet. It provides a QHD display that fights glare and weighs less than three pounds. Ideal for most computing tasks, and highly mobile. </span></p>\n<p><span style=\"font-size: 10.0pt;\">Technical Specs:</span></p>\n<ul><li><span style=\"font-size: 10.0pt;\">Intel core i5 processor</span></li><li><span style=\"font-size: 10.0pt;\">512GB solid state drive (SSD) </span></li><li><span style=\"font-size: 10.0pt;\">Backlit keyboard</span></li></ul>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "sc_cat_item",
                      "content_type": "",
                      "price": "$1,100.00",
                      "recurring_frequency": "Annually",
                      "price_currency": "USD",
                      "order": 0,
                      "show_price": true,
                      "recurring_price": "$100.00",
                      "show_quantity": true,
                      "picture": "b28db9444f889200086eeed18110c724.iix",
                      "url": "",
                      "recurring_price_currency": "USD",
                      "localized_price": "$1,100.00",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Standard Laptop",
                      "localized_recurring_price": "$100.00",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "d258b953c611227a0146101fb1be7c31",
                        "title": "Hardware"
                      },
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "060f3afa3731300054b6a3549dbe5d3e",
                      "short_description": "Apple iPad 3",
                      "kb_article": "",
                      "icon": "e6b3bc0647311200e0ef563dbb9a71fc.iix",
                      "description": "\n\t\t\t<p>\n\t\t\t\t<font size=\"3\">\n\t\t\t\t\t<span style=\"color: gray;\">\n\t\t\t\t\t\tiPad with Retina display Wi-Fi 16GB - Black </span>\n\t\t\t\t</font>\n\t\t\t</p>\n\t\t\t<p>\n\t\t\t\t<span style=\"color: gray;\">Key Features:</span>\n\t\t\t</p>\n\t\t\t<ul><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">Retina display (2048x1536 resolution)</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">16GB storage</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">Wi-Fi enabled</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">Built-in speaker, microphone and camera</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">Up to 10 hours battery life</span>\n\t\t\t\t</li></ul>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "pc_hardware_cat_item",
                      "content_type": "",
                      "price": "$600.00",
                      "recurring_frequency": null,
                      "price_currency": "USD",
                      "order": 0,
                      "show_price": true,
                      "recurring_price": "$0.00",
                      "show_quantity": true,
                      "picture": "5b977690cb921200f2de77a4634c9c6a.iix",
                      "url": "",
                      "recurring_price_currency": "USD",
                      "localized_price": "$600.00",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Apple iPad 3",
                      "localized_recurring_price": "$0.00",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "b06546f23731300054b6a3549dbe5dd8",
                        "title": "Tablets"
                      },
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "0c56a1ea4fc3c2c0960f95bd0210c739",
                      "short_description": "Collaborate Anywhere on Any Device with Cisco\n\t\t\tJabber\n\t\t",
                      "kb_article": "",
                      "icon": "87fe2d004f889200086eeed18110c754.iix",
                      "description": "<p><font size=\"3\"><span style=\"font-size: 10.0pt;\">Cisco Jabber 10.5, for Mac &amp; PC</span></font></p>\n<p><span style=\"font-size: 10.0pt;\">Collaborate Anywhere on Any Device with Cisco Jabber</span></p>\n<p><span style=\"font-size: 10.0pt;\">Experience the benefits of Cisco Jabber&#39;s latest release (10.5) that lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.</span></p>\n<p><span style=\"font-size: 10.0pt;\">Please contact ServiceNow IT Support for any questions around features.</span></p>",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item",
                      "picture": "1dfb31444f889200086eeed18110c733.iix",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Cisco Jabber 10.5",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "2809952237b1300054b6a3549dbe5dd4",
                        "title": "Software"
                      },
                      "order": 0,
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "0c61f0c510247200964f77ffeec6c499",
                      "short_description": "Samsung Galaxy S7 Edge",
                      "kb_article": "",
                      "icon": "0061f0c510247200964f77ffeec6c4de.iix",
                      "description": "<p><span style=\"font-size: small;\"><span style=\"font-size: medium;\">The Galaxy S7 Edge offers a multitude of features packaged within cutting edge design.</span> </span></p>\n<p><span style=\"font-size: small;\">This phone will be part of the corporate mobile contract, and you will not be billed for its use. The phone has the following technical specifications:</span></p>\n<ul><li><span style=\"font-size: small;\">Android OS</span></li><li><span style=\"font-size: small;\">Dual edge Super AMOLED</span></li><li><span style=\"font-size: small;\">Silver Titanium</span></li><li><span style=\"font-size: small;\">CMOS 5.0 MP Camera Resolution Front</span></li><li><span style=\"font-size: small;\">Dual Pixel 12.0 MP Camera Resolution Back</span></li><li><span style=\"font-size: small;\">Wireless Charging</span></li><li><span style=\"font-size: small;\">External Memory MicroSD (Up to 256GB)<br /><br /></span></li></ul>\n<p><span> </span></p>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "sc_cat_item",
                      "content_type": "",
                      "price": "$669.99",
                      "recurring_frequency": null,
                      "price_currency": "USD",
                      "order": 0,
                      "show_price": true,
                      "recurring_price": "$0.00",
                      "show_quantity": true,
                      "picture": "b66238c510247200964f77ffeec6c407.iix",
                      "url": "",
                      "recurring_price_currency": "USD",
                      "localized_price": "$669.99",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Samsung Galaxy S7 Edge",
                      "localized_recurring_price": "$0.00",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "d68eb4d637b1300054b6a3549dbe5db2",
                        "title": "Mobiles"
                      },
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "0cf7477237153000158bbfc8bcbe5dec",
                      "short_description": "Google Nexus 7",
                      "kb_article": "",
                      "icon": "23766fdccb921200f2de77a4634c9cad.iix",
                      "description": "\n\t\t\t<p>\n\t\t\t\t<font size=\"3\">\n\t\t\t\t\t<span style=\"color: gray;\">\n\t\t\t\t\t\tGoogle Nexus 7 Black Wi-Fi 16GB Tablet, Model NEXUS7ASUS1B16</span>\n\t\t\t\t</font>\n\t\t\t</p>\n\t\t\t<p>\n\t\t\t\t<span style=\"color: gray;\">Key Features:</span>\n\t\t\t</p>\n\t\t\t<ul><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">The world&#39;s 1st Android™ 4.1 Jelly Bean tablet</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">World’s first 7” quad-core tablet delivers an advanced multimedia experience with up to 9.5* hours of battery life</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">World&#39;s best NFC experience on a tablet with a textured tactile design for enhanced comfort measuring just 10.45mm thin and 340g light</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">ASUS TruVivid technology with Corning® Fit Glass for improved color clarity and scratch resistance</span>\n\t\t\t\t</li><li style=\"color: gray;\">\n\t\t\t\t\t<span style=\"font-size: 10.0pt;\">178 wide-viewing angle IPS display ensures unrivaled visual acuity</span>\n\t\t\t\t</li></ul>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "pc_hardware_cat_item",
                      "content_type": "",
                      "price": "$199.99",
                      "recurring_frequency": "Weekly",
                      "price_currency": "USD",
                      "order": 4,
                      "show_price": true,
                      "recurring_price": "$0.00",
                      "show_quantity": true,
                      "picture": "1f41a7b3cb821200f2de77a4634c9cd3.iix",
                      "url": "",
                      "recurring_price_currency": "USD",
                      "localized_price": "$199.99",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Google Nexus 7",
                      "localized_recurring_price": "$0.00",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "b06546f23731300054b6a3549dbe5dd8",
                        "title": "Tablets"
                      },
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "0d08837237153000158bbfc8bcbe5d02",
                      "short_description": "Apple iPhone 5",
                      "kb_article": "",
                      "icon": "images/service_catalog/generic_small.gifx",
                      "description": "\n\n\t\t\t\n\t\t\t<h3>\n\t\t\t\t<font face=\"arial,helvetica,sans-serif\" size=\"3\">\n\t\t\t\t\t<font color=\"#808080\">\n\t\t\t\t\t\tiPhone 5</font>\n\t\t\t\t</font>\n\t\t\t</h3>\n\t\t\t<p>\n\t\t\t\t<font color=\"#808080\" size=\"2\">A slim and stylish design makes the Apple iPhone 5 smartphone lightweight and easy-to-carry around. </font>\n\t\t\t</p>\n\t\t\t<p>\n\t\t\t\t<font color=\"#808080\" size=\"2\">Key Features</font>\n\t\t\t</p>\n\t\t\t<ul><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Storage Capacity: 64 GB</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Color: Black and Slate</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Network Generation: 2G, 3G, 4G</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Style: Smartphone</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font color=\"#808080\" size=\"2\">Camera: 8.0 MP</font>\n\t\t\t\t</li><li>\n\t\t\t\t\t<font size=\"2\">\n\t\t\t\t\t\t<font color=\"#808080\">Operating System: iOS</font>\n\t\t\t\t\t</font>\n\t\t\t\t</li></ul>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "pc_hardware_cat_item",
                      "content_type": "",
                      "price": "$599.99",
                      "recurring_frequency": "Monthly",
                      "price_currency": "USD",
                      "order": 10,
                      "show_price": true,
                      "recurring_price": "$30.00",
                      "show_quantity": true,
                      "picture": "7aefa450cb021200f2de77a4634c9c9a.iix",
                      "url": "",
                      "recurring_price_currency": "USD",
                      "localized_price": "$599.99",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Apple iPhone 5",
                      "localized_recurring_price": "$30.00",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "d68eb4d637b1300054b6a3549dbe5db2",
                        "title": "Mobiles"
                      },
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "0e046da64fc3c2c0960f95bd0210c706",
                      "short_description": "Create, edit or convert PDF files\n\t\t",
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                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "pc_software_cat_item",
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                      "name": "Adobe Acrobat Pro",
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                      "mandatory_attachment": false,
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                      "visible_standalone": true,
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                      "description": "<p><font size=\"3\">Service Overview</font></p>\n<p><font size=\"2\" face=\"arial,helvetica,sans-serif\">Use this service for corporate shipping to any other corporate location. </font></p>\n<p><font size=\"3\" face=\"arial,helvetica,sans-serif\">Services Include:</font></p>\n<ul><li><font size=\"2\" face=\"arial,helvetica,sans-serif\">2 day shipping to any corporate location</font></li></ul>",
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                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item",
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                      "show_wishlist": true,
                      "category": {
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                      "order": 700,
                      "show_delivery_time": true
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                      "short_description": "Request to get a new one",
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                      "icon": "cdd3ec3d471211002ee987e8dee490f3.iix",
                      "description": "<p><font size=\"3\"><span style=\"font-size: 10.0pt;\">Services Include:</span></font></p>\n<ul><li style=\"color: black;\"><span style=\"font-size: 10.0pt;\">Get a new key</span></li><li style=\"color: black;\"><span style=\"font-size: 10.0pt;\">Report a lost key</span></li></ul>",
                      "show_price": false,
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                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item",
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                      "name": "Office Keys",
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                    {
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                      "short_description": "Request a security escort",
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                      "show_price": false,
                      "mandatory_attachment": false,
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                      "icon": "05fd65004f889200086eeed18110c78f.iix",
                      "description": "<p style=\"margin: 0px;\"><font size=\"3\" face=\"arial,helvetica,sans-serif\"> Request software to be installed on your laptop, desktop, mobile or tablet.</font></p>",
                      "show_price": false,
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                      "request_method": "",
                      "type": "catalog_item",
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                      "visible_standalone": true,
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                      "name": "Copy Service",
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                      "description": "<p><font size=\"3\"><span style=\"font-size: 10.0pt;\">Service Overview:</span></font></p>\n<p><span style=\"font-size: 10.0pt;\">Web Confernecing with WebEx will provide you with tools to help you collaborate with your contacts and colleagues. WebEx offers the ability to start, schedule, join, and record meetings.</span></p>\n<p><span style=\"font-size: 10.0pt;\">Services Include:</span></p>\n<ul><li><span style=\"font-size: 10.0pt;\">WebEx Account</span></li></ul>",
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                      "content_type": "",
                      "price": "$1,200.00",
                      "recurring_frequency": null,
                      "price_currency": "USD",
                      "order": 600,
                      "show_price": true,
                      "recurring_price": "$0.00",
                      "show_quantity": true,
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                      "name": "Office Desktop",
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                      "show_wishlist": true,
                      "category": {
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                      "description": "<p style=\"margin: 0px;\"><font size=\"3\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">Request assistance with a performance issue you are having with a service or an application. An incident record will be created and managed through to successful resolution.</font></p>",
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                      "request_method": "",
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                      "show_quantity": true,
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                      ],
                      "name": "Report Performance Problem",
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                    },
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                      "short_description": "Report an outage of a service or an application.\n\t\t",
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                      "mandatory_attachment": false,
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                    },
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                      "request_method": "",
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                      "visible_standalone": true,
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                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item_content",
                      "picture": "",
                      "url": "/$pwd_change.do",
                      "content_type": "external",
                      "catalogs": [
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                          "active": true,
                          "title": "Service Catalog"
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                      ],
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                      "show_wishlist": true,
                      "category": {
                        "sys_id": "e15706fc0a0a0aa7007fc21e1ab70c2f",
                        "title": "Can We Help You?"
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                      "short_description": "Dell XPS 13",
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                      "description": "<p style=\"margin-top: 0px;\"><font size=\"3\" face=\"arial,helvetica,sans-serif\">Dell XPS 13</font></p>\n<p style=\"margin-top: 0px;\"><font size=\"2\" face=\"arial,helvetica,sans-serif\">The corporate standard laptop for developers. High performance processing and storage.</font></p>\n<p style=\"margin-top: 0px;\"><font size=\"2\" face=\"arial,helvetica,sans-serif\">Specifications:</font></p>\n<ul><li><font size=\"2\" face=\"arial,helvetica,sans-serif\">3.1 GHz Intel Core i7 processor</font></li><li><font size=\"2\" face=\"arial,helvetica,sans-serif\">250 GB or 500GB Solid State Drive</font></li><li><font size=\"2\" face=\"arial,helvetica,sans-serif\">8 GB RAM</font></li><li><font size=\"2\" face=\"arial,helvetica,sans-serif\">Microsoft Windows 8 or Ubuntu</font></li><li><font size=\"2\" face=\"arial,helvetica,sans-serif\">Tomcat, Eclipse, Firefox, Chrome</font></li></ul>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "sc_cat_item",
                      "content_type": "",
                      "price": "$1,000.00",
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                      "price_currency": "USD",
                      "order": 300,
                      "show_price": true,
                      "recurring_price": "$0.00",
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                      "picture": "407e31844f889200086eeed18110c7ef.iix",
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                      "recurring_price_currency": "USD",
                      "localized_price": "$1,100.00",
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                      ],
                      "name": "Development Laptop (PC)",
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                      "show_wishlist": true,
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                    {
                      "sys_id": "3d18a2e20a0a0a6a011d8f65faee3481",
                      "short_description": "IP 560 Phone",
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                      "icon": "492542084f889200086eeed18110c70f.iix",
                      "description": "<p style=\"margin-top: 0px;\"><font size=\"3\"><span style=\"font-size: 10.0pt;\">The new corporate standard IP based handset.</span></font></p>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "sc_cat_item",
                      "content_type": "",
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                      "price_currency": "USD",
                      "order": 5,
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                          "title": "Service Catalog"
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                      ],
                      "name": "Telephone Extension",
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                      "show_wishlist": true,
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                      "show_delivery_time": true
                    },
                    {
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                      "description": "<p><font size=\"3\" color=\"#808080\"><span style=\"font-size: 10.0pt; color: #a6a6a6;\">AC Adapter for Lenovo Thinkpad series computers. Just plug it into an available wall outlet to deliver AC power to your compatible ThinkPad laptop and to recharge the system battery.</span></font></p>\n<ul><li><font size=\"2\" color=\"#808080\"><span style=\"font-size: 10.0pt; color: #a6a6a6;\">Compatible with ThinkPad laptops with rectangular “slim tip” common power plug</span></font></li><li><font size=\"2\" color=\"#808080\"><span style=\"font-size: 10.0pt; color: #a6a6a6;\">Not compatible with ThinkPad laptops with the round, barrel-type power plug</span></font></li></ul>",
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                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "pc_hardware_cat_item",
                      "content_type": "",
                      "price": "$99.99",
                      "recurring_frequency": null,
                      "price_currency": "USD",
                      "order": 400,
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                      "catalogs": [
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                      ],
                      "name": "Lenovo ThinkPad Power Adapter - 135W",
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                      "show_wishlist": true,
                      "category": {
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                    {
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                      "short_description": "Create an Incident record to report and request\n\t\t\tassistance with an issue you are having",
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                      "description": "<p style=\"margin: 0px;\"><font size=\"3\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">Request assistance with an issue you are having. An incident record will be created and managed through to successful resolution. You will also be notified of progress.</font></p>",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "record_producer",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item_producer",
                      "picture": "",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
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                      ],
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                      "category": {
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                        "title": "Can We Help You?"
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                      "order": 200,
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "48bcec40eb0311003623666cd206fe24",
                      "short_description": "Request a category that you can use to create your own catalog items",
                      "kb_article": "",
                      "icon": "images/icons/catalog_item.gifx",
                      "description": "<p><font size=\"2\" color=\"#808080\" face=\"arial,helvetica,sans-serif\"><span style=\"font-size: 10pt;\">Item Designer category requests allow you to request a new category within the catalog. Once created, you will be able to create and publish items that allow users to request products and services.</span></font></p>\n<p><font size=\"2\" color=\"#808080\" face=\"arial,helvetica,sans-serif\"><span style=\"font-size: 10pt;\">For each item, you will be able to define:<br /></span></font></p>\n<ul><li><font size=\"2\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">the questions the user must complete to submit the request</font></li><li><font size=\"2\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">approvals that must be completed for the request to progress to fulfillment</font></li><li><font size=\"2\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">at least 1 task that will be used to fulfill the request</font></li></ul>\n<p><font size=\"2\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">By filling out this request, you or your designate will be the manager of the item designer category.  You can also assign editors who will also have permission to create/update items within this category.</font></p>\n<p><font size=\"2\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">Once this request is fulfilled and the category is created, you will be notified via email and sent a link to begin creating your items.</font></p>",
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                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "record_producer",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item_producer",
                      "picture": "",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
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                      ],
                      "name": "Item Designer Category Request",
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                      "category": {
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                        "title": "Can We Help You?"
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                      "order": 700,
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "4a17d6a3ff133100ba13ffffffffffe7",
                      "short_description": "Apple Watch - Their most personal device ever",
                      "kb_article": "",
                      "icon": "images/service_catalog/generic_small.gifx",
                      "description": "<p>We are making the Apple Watch available to all field technicians so they can stay up with workloads, get notifications, and take quick actions for approvals and assignments.</p>\n<p>We are providing the Sport model with:</p>\n<ul><li>42mm space gray and black sport band</li><li>42mm silver aluminum with either the white or blue band</li></ul>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "sc_cat_item",
                      "content_type": "",
                      "price": "$349.99",
                      "recurring_frequency": null,
                      "price_currency": "USD",
                      "order": 10,
                      "show_price": true,
                      "recurring_price": "$0.00",
                      "show_quantity": true,
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                      "url": "",
                      "recurring_price_currency": "USD",
                      "localized_price": "$349.99",
                      "catalogs": [
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                          "active": true,
                          "title": "Service Catalog"
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                      ],
                      "name": "Apple Watch",
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                      "show_wishlist": true,
                      "category": {
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                        "title": "Hardware"
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                      "show_delivery_time": true
                    },
                    {
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                      "short_description": "This standard change template describes adding a new network switch to a datacenter cabinet",
                      "kb_article": "",
                      "icon": "images/icons/catalog_item.gifx",
                      "description": "",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "std_change_record_producer",
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                      "content_type": "",
                      "catalogs": [
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                          "active": true,
                          "title": "Service Catalog"
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                      ],
                      "name": "Add network switch to datacenter cabinet",
                      "show_wishlist": true,
                      "category": {
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                    },
                    {
                      "sys_id": "51b5d9170a0a0b0c00b519afdeb51697",
                      "short_description": "Create a new LDAP server record",
                      "kb_article": "",
                      "icon": "images/icons/catalog_item.gifx",
                      "description": " \nProvide the basic information below and we will create the LDAP configuration records to get you started.<br />",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "record_producer",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item_producer",
                      "picture": "",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
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                          "active": true,
                          "title": "Service Catalog"
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                      ],
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                      "local_currency": "USD",
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                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "sc_cat_item",
                      "content_type": "",
                      "price": "$1,399.00",
                      "recurring_frequency": null,
                      "price_currency": "USD",
                      "order": 10,
                      "show_price": true,
                      "recurring_price": "$0.00",
                      "show_quantity": true,
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                      ],
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                      "kb_article": "",
                      "icon": "5648687d471211002ee987e8dee49039.iix",
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                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item",
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                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
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                          "title": "Service Catalog"
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                      "category": {
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                      "sys_id": "d4254493c611227a0135f7f3b66f4bf5",
                      "short_description": "Report malfunctions with a shared piece of office\n\t\t\tequipment such as a copier or network printer\n\t\t",
                      "kb_article": "",
                      "icon": "6605e07d471211002ee987e8dee49015.iix",
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                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item",
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                      "catalogs": [
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                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
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                          "title": "Service Catalog"
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                      ],
                      "name": "Repair Office Equipment",
                      "show_wishlist": true,
                      "category": {
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                      "sys_id": "d625b9ffc0a80165010725b451ef7e4e",
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                      "kb_article": "",
                      "icon": "6e84ab12471211002ee987e8dee4906b.iix",
                      "description": "<p><font size=\"3\"><span>Service Overview:</span></font></p>\n<p><span style=\"font-size: 10.0pt;\">Utilize this Service to set a new employee up with office space.</span></p>\n<p><font size=\"3\"><span>Services Include:</span></font></p>\n<p><span style=\"font-size: 10.0pt;\">Desk Set Up &amp; Assignment</span></p>",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item",
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                      "catalogs": [
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                      "name": "Assign Office Space",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "d2f797a5c611227a01ad68841dc3e7b5",
                        "title": "Moves"
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                      "icon": "images/icons/catalog_item.gifx",
                      "description": "",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "std_change_record_producer",
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                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
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                      ],
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                      "category": {
                        "sys_id": "abbcbbbf47700200e90d87e8dee49041",
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                      "order": 0,
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                      "short_description": "Apple iPhone 6s Plus",
                      "kb_article": "",
                      "icon": "ec2e248510247200964f77ffeec6c4f4.iix",
                      "description": "<p> </p>\n<p><span style=\"font-size: 10.0pt;\">Apple&#39;s iPhone 6s Plus isn&#39;t just bigger—it&#39;s better in every way. A 5.5-inch Retina HD display. An A8 chip with 64-bit desktop-class architecture. </span></p>\n<p><span style=\"font-size: 10.0pt;\">Key Features:</span></p>\n<ul><li><span style=\"font-size: 10.0pt;\">5.5-inch (diagonal) LED-backlit widescreen Multi‑Touch display with IPS technology</span></li><li><span style=\"font-size: 10.0pt;\">1920-by-1080-pixel resolution at 401 ppi</span></li><li><span style=\"font-size: 10.0pt;\">1300:1 contrast ratio (typical)</span></li><li><span style=\"font-size: 10.0pt;\">500 cd/m2 max brightness (typical)</span></li><li><span style=\"font-size: 10.0pt;\">Dual-domain pixels for wider viewing angles</span></li><li><span style=\"font-size: 10.0pt;\">Fingerprint-resistant oleophobic coating on front</span></li></ul>",
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                      "local_currency": "USD",
                      "sys_class_name": "sc_cat_item",
                      "content_type": "",
                      "price": "$849.99",
                      "recurring_frequency": "Monthly",
                      "price_currency": "USD",
                      "order": 10,
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                      ],
                      "name": "Apple iPhone 6s Plus",
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                      "category": {
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                      "mandatory_attachment": false,
                      "request_method": "",
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                      "sys_class_name": "sc_cat_item",
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                      "local_currency": "USD",
                      "sys_class_name": "pc_hardware_cat_item",
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                      "price_currency": "USD",
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                          "title": "Service Catalog"
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                      ],
                      "name": "Spigen iPhone 6 Case",
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                      "show_wishlist": true,
                      "category": {
                        "sys_id": "2c0b59874f7b4200086eeed18110c71f",
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                      "visible_standalone": true,
                      "sys_class_name": "std_change_record_producer",
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                      "catalogs": [
                        {
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                          "title": "Service Catalog"
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                      ],
                      "name": "Replace printer toner",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "651395bc53231300e321ddeeff7b1221",
                        "title": "Hardware Asset"
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                    },
                    {
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                      "short_description": "Samsung Galaxy S5",
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                      "icon": "images/icons/catalog_item.gifx",
                      "description": "\n<p>Extensibility points available for customisation within Password Reset application</p>\n",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "record_producer",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item_producer",
                      "picture": "",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Password Reset Extension Script",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "",
                        "title": null
                      },
                      "order": 0,
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "f3937ada4fff0200086eeed18110c7f2",
                      "short_description": "Do you need a Virtual Machine?",
                      "kb_article": "",
                      "icon": "536e29004f889200086eeed18110c72e.iix",
                      "description": "<p><font size=\"2\">This service provides support and administration of a VMware virtual server running a supported Linux server operating system. Configuration changes will be handled as requested.</font></p>\n<p><font size=\"3\">Services Include:</font></p>\n<ul><li><font size=\"2\">Linux Environment</font></li><li><font size=\"2\">Standard 50 GB of Storage, 4 GB of RAM</font></li><li><font size=\"2\">Additional CPUs, Storage, and RAM available upon request</font></li><li><font size=\"2\">Alerting and Monitoring</font></li></ul>",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item",
                      "picture": "492282c44f889200086eeed18110c775.iix",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "742ce428d7211100f2d224837e61036d",
                          "active": true,
                          "title": "Technical Catalog"
                        }
                      ],
                      "name": "VM Provisioning",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "d67c446ec0a80165000335aa37eafbc1",
                        "title": "Services"
                      },
                      "order": 1000,
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "f514e9e64fcf42c0bde324af0210c766",
                      "short_description": "OS X Mavericks (version 10.9.x) is Apple's tenth\n\t\t\tmajor release of OS X, for Macs\n\t\t",
                      "kb_article": "",
                      "icon": "0f823d404f889200086eeed18110c70f.iix",
                      "description": "<p><font size=\"3\" face=\"arial,helvetica,sans-serif\">Contact IT Support, for FREE upgrade!! <span><em>(onsite presence required)</em></span></font></p>\n<p><font size=\"3\" face=\"arial,helvetica,sans-serif\"> </font></p>\n<p><font size=\"3\" face=\"arial,helvetica,sans-serif\">OS X Mavericks (version 10.9.x) is the tenth major release of OS X, Apple Inc.&#39;s desktop and server operating system for Macintosh computers. OS X Mavericks was announced on June 10, 2013, at WWDC 2013, and was released on October 22, 2013, as a free update through the Mac App Store worldwide.</font></p>",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item",
                      "picture": "616db9444f889200086eeed18110c70e.iix",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "OS X Mavericks",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "2809952237b1300054b6a3549dbe5dd4",
                        "title": "Software"
                      },
                      "order": 0,
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "f5d8d3f6e8b721004ece55c82c089cc6",
                      "short_description": "International Plan Request",
                      "kb_article": "",
                      "icon": "b747fdd9c4421200964f67257e476188.iix",
                      "description": "<p style=\"color: #000000; font-size: 11px;\"><font size=\"3\" face=\"arial, helvetica, sans-serif\">Service Overview:</font></p>\n<p style=\"color: #000000; font-size: 11px;\"><font size=\"3\" face=\"arial,helvetica,sans-serif\">This request is for International Plan addition or change to your cell phone plan. IT Mobility requests may send an approval to the requester&#39;s manager before order completion can begin. </font></p>",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "sc_cat_item",
                      "picture": "0947fdd9c4421200964f67257e47611f.iix",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "International Plan Request",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "e15706fc0a0a0aa7007fc21e1ab70c2f",
                        "title": "Can We Help You?"
                      },
                      "order": 200,
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "fee8ef24901b2100772e740ccdbe2545",
                      "short_description": "For Macbook Air/Pro",
                      "kb_article": "",
                      "icon": "3209698c4f489200086eeed18110c73d.iix",
                      "description": "<p><font size=\"4\" color=\"#808080\" face=\"arial,helvetica,sans-serif\"><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 10pt;\">The Apple Thunderbolt to Gigabit Ethernet Adapter lets you easily connect to a high-performance Gigabit Ethernet network. Small and compact, it connects to the Thunderbolt port on your Mac computer and provides an RJ-45 port that supports 10/100/1000BASE-T networks.                                     </span></font></p>",
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "visible_standalone": true,
                      "local_currency": "USD",
                      "sys_class_name": "pc_hardware_cat_item",
                      "content_type": "",
                      "price": "$30.89",
                      "recurring_frequency": null,
                      "price_currency": "USD",
                      "order": 310,
                      "show_price": true,
                      "recurring_price": "$0.00",
                      "show_quantity": true,
                      "picture": "9b37de4c4f889200086eeed18110c750.iix",
                      "url": "",
                      "recurring_price_currency": "USD",
                      "localized_price": "$30.89",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Apple Thunderbolt to Ethernet Adapter",
                      "localized_recurring_price": "$0.00",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "2c0b59874f7b4200086eeed18110c71f",
                        "title": "Peripherals"
                      },
                      "show_delivery_time": true
                    },
                    {
                      "sys_id": "ff15e92a4fc3c2c0960f95bd0210c7f1",
                      "short_description": "More connected ways of creating and sharing\n\t\t",
                      "kb_article": "",
                      "icon": "f3f80cbf4ff38200086eeed18110c7fe.iix",
                      "description": "<p><font size=\"3\" color=\"#808080\"> Adobe Creative Cloud brings together all-new desktop and mobile apps, and more connected ways of creating and sharing. </font></p>\n<p class=\"dom-ccoverview-section-description\" style=\"color: #000000; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 13.333333969116211px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><font size=\"3\" color=\"#808080\" face=\"arial,helvetica,sans-serif\">With Creative Cloud, your files, fonts, colors, photos, and even your creative community and collaborators are always at your fingertips. So you can work wherever work takes you.</font></p>\n<p style=\"color: #000000; font-family: Arial, Verdana, Helvetica, sans-serif; font-size: 13.333333969116211px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;\"><font size=\"3\" color=\"#808080\" face=\"arial,helvetica,sans-serif\"> [Manager Approval Required]</font></p>",
                      "show_price": false,
                      "mandatory_attachment": false,
                      "request_method": "",
                      "type": "catalog_item",
                      "show_quantity": true,
                      "visible_standalone": true,
                      "sys_class_name": "pc_software_cat_item",
                      "picture": "da7db9444f889200086eeed18110c71c.iix",
                      "url": "",
                      "content_type": "",
                      "catalogs": [
                        {
                          "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                          "active": true,
                          "title": "Service Catalog"
                        }
                      ],
                      "name": "Adobe Creative Cloud",
                      "show_wishlist": true,
                      "category": {
                        "sys_id": "2809952237b1300054b6a3549dbe5dd4",
                        "title": "Software"
                      },
                      "order": 0,
                      "show_delivery_time": true
                    }
                  ]
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysparmLimit",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "sysparmCatalog",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "sysparmCategory",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/items/{catalogId}": {
      "get": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogItemById",
        "description": "The parameters and request body are for method: getServiceCatalogItemById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "object"
                        },
                        "kb_article": {
                          "type": "string"
                        },
                        "icon": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "show_price": {
                          "type": "boolean"
                        },
                        "mandatory_attachment": {
                          "type": "boolean"
                        },
                        "request_method": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "show_quantity": {
                          "type": "boolean"
                        },
                        "visible_standalone": {
                          "type": "boolean"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "picture": {
                          "type": "string"
                        },
                        "url": {
                          "type": "string"
                        },
                        "content_type": {
                          "type": "string"
                        },
                        "catalogs": {
                          "type": "array",
                          "items": {
                            "type": "object",
                            "properties": {
                              "sys_id": {
                                "type": "string"
                              },
                              "active": {
                                "type": "boolean"
                              },
                              "title": {
                                "type": "string"
                              }
                            }
                          }
                        },
                        "name": {
                          "type": "string"
                        },
                        "show_wishlist": {
                          "type": "boolean"
                        },
                        "category": {
                          "type": "object",
                          "properties": {
                            "sys_id": {
                              "type": "string"
                            },
                            "title": {
                              "type": "string"
                            }
                          }
                        },
                        "order": {
                          "type": "number"
                        },
                        "show_delivery_time": {
                          "type": "boolean"
                        },
                        "categories": {
                          "type": "array",
                          "items": {
                            "type": "object",
                            "properties": {
                              "sys_id": {
                                "type": "string"
                              },
                              "active": {
                                "type": "boolean"
                              },
                              "category": {
                                "type": "object",
                                "properties": {
                                  "sys_id": {
                                    "type": "string"
                                  },
                                  "active": {
                                    "type": "boolean"
                                  },
                                  "title": {
                                    "type": "string"
                                  }
                                }
                              },
                              "title": {
                                "type": "string"
                              }
                            }
                          }
                        },
                        "variables": {
                          "type": "array",
                          "items": {
                            "type": "object",
                            "properties": {
                              "macro": {
                                "type": "string"
                              },
                              "label": {
                                "type": "string"
                              },
                              "type": {
                                "type": "number"
                              },
                              "mandatory": {
                                "type": "boolean"
                              },
                              "displayvalue": {
                                "type": "string"
                              },
                              "friendly_type": {
                                "type": "string"
                              },
                              "display_type": {
                                "type": "string"
                              },
                              "render_label": {
                                "type": "boolean"
                              },
                              "read_only": {
                                "type": "boolean"
                              },
                              "name": {
                                "type": "string"
                              },
                              "attributes": {
                                "type": "string"
                              },
                              "id": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              },
                              "help_text": {
                                "type": "string"
                              },
                              "max_length": {
                                "type": "number"
                              }
                            }
                          }
                        },
                        "ui_policy": {
                          "type": "object"
                        },
                        "client_script": {
                          "type": "object",
                          "properties": {
                            "onChange": {
                              "type": "object"
                            },
                            "onSubmit": {
                              "type": "object"
                            },
                            "onLoad": {
                              "type": "array",
                              "items": {
                                "type": "object",
                                "properties": {
                                  "appliesTo": {
                                    "type": "string"
                                  },
                                  "condition": {
                                    "type": "string"
                                  },
                                  "type": {
                                    "type": "string"
                                  },
                                  "script": {
                                    "type": "string"
                                  },
                                  "fieldName": {
                                    "type": "string"
                                  },
                                  "variable_set": {
                                    "type": "string"
                                  },
                                  "ui_type": {
                                    "type": "string"
                                  },
                                  "sys_id": {
                                    "type": "string"
                                  }
                                }
                              }
                            }
                          }
                        },
                        "data_lookup": {
                          "type": "object"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "011f117a9f3002002920bde8132e7020",
                    "short_description": null,
                    "kb_article": "",
                    "icon": "images/icons/catalog_item.gifx",
                    "description": "<p class=\"p1\"><font size=\"2\"><span class=\"s1\">Request an existing Standard Change Template is made unavailable when it is no longer required or no longer acceptable as a Standard Change.  This will be confirmed by your Change Management team.</span></font></p>",
                    "show_price": false,
                    "mandatory_attachment": false,
                    "request_method": "",
                    "type": "record_producer",
                    "show_quantity": true,
                    "visible_standalone": true,
                    "sys_class_name": "sc_cat_item_producer",
                    "picture": "",
                    "url": "",
                    "content_type": "",
                    "catalogs": [
                      {
                        "sys_id": "e0d08b13c3330100c8b837659bba8fb4",
                        "active": true,
                        "title": "Service Catalog"
                      }
                    ],
                    "name": "Retire a Standard Change Template",
                    "show_wishlist": true,
                    "category": {
                      "sys_id": "00728916937002002dcef157b67ffb6d",
                      "title": "Template Management"
                    },
                    "order": 30,
                    "show_delivery_time": true,
                    "categories": [
                      {
                        "sys_id": "b0fdfb01932002009ca87a75e57ffbe9",
                        "active": true,
                        "category": {
                          "sys_id": "00728916937002002dcef157b67ffb6d",
                          "active": true,
                          "title": "Template Management"
                        },
                        "title": "Standard Changes"
                      }
                    ],
                    "variables": [
                      {
                        "macro": "std_chg_retire_rp_buttons",
                        "label": "",
                        "type": 14,
                        "mandatory": false,
                        "displayvalue": "",
                        "friendly_type": "macro",
                        "display_type": "Macro",
                        "render_label": true,
                        "read_only": false,
                        "name": "button_renderer",
                        "attributes": "edge_encryption_enabled=true",
                        "id": "f9637c669f4102002920bde8132e7022",
                        "value": "",
                        "help_text": "",
                        "max_length": 0
                      },
                      {
                        "label": "Template description",
                        "type": 6,
                        "mandatory": true,
                        "displayvalue": "",
                        "friendly_type": "single_line_text",
                        "display_type": "Single Line Text",
                        "render_label": true,
                        "read_only": false,
                        "name": "short_description",
                        "attributes": "edge_encryption_enabled=true",
                        "id": "b9e1a17a9f3002002920bde8132e70e2",
                        "value": "",
                        "help_text": "",
                        "max_length": 0
                      },
                      {
                        "label": "Template to retire",
                        "type": 8,
                        "mandatory": true,
                        "displayvalue": "",
                        "friendly_type": "reference",
                        "display_type": "Reference",
                        "reference": "std_change_record_producer",
                        "render_label": true,
                        "ref_qualifier": "retired=false^EQ",
                        "read_only": false,
                        "name": "std_change_producer",
                        "attributes": "edge_encryption_enabled=true",
                        "id": "4741a17a9f3002002920bde8132e709c",
                        "value": "",
                        "help_text": "",
                        "max_length": 0
                      },
                      {
                        "label": "Business justification",
                        "type": 2,
                        "mandatory": false,
                        "displayvalue": "",
                        "friendly_type": "multi_line_text",
                        "display_type": "Multi Line Text",
                        "render_label": true,
                        "read_only": false,
                        "name": "business_justification",
                        "attributes": "edge_encryption_enabled=true",
                        "id": "f012a0439f3002002920bde8132e705b",
                        "value": "",
                        "help_text": "",
                        "max_length": 0
                      },
                      {
                        "label": "State",
                        "type": 6,
                        "mandatory": false,
                        "displayvalue": "",
                        "friendly_type": "single_line_text",
                        "display_type": "Single Line Text",
                        "render_label": true,
                        "read_only": false,
                        "name": "state",
                        "attributes": "edge_encryption_enabled=true",
                        "id": "7da6fc669f4102002920bde8132e70b5",
                        "value": "",
                        "help_text": "",
                        "max_length": 0
                      }
                    ],
                    "ui_policy": [],
                    "client_script": {
                      "onChange": [],
                      "onSubmit": [],
                      "onLoad": [
                        {
                          "appliesTo": "item",
                          "condition": "",
                          "type": "onLoad",
                          "script": "function onLoad() {\n\tvar stdChangeProducerSysId = getParmVal('std_change_producer');\n\tif (stdChangeProducerSysId) {\n\t\tg_form.setValue('variables.std_change_producer', stdChangeProducerSysId);\n\t}\n}\nfunction getParmVal(name) {\nname = name.replace(/[\\[]/, \"\\\\\\[\").replace(/[\\]]/, \"\\\\\\]\");\n\tvar regexS = \"[\\\\?&]\" + name + \"=([^&#]*)\";\n\tvar regex = new RegExp(regexS);\n\tvar results = regex.exec(window.location.href);\n\tif (results) {\n\t\treturn unescape(results[1]);\n\t} else {\n\t\treturn '';\n\t}\n}\n",
                          "fieldName": "",
                          "variable_set": "",
                          "ui_type": "Desktop",
                          "sys_id": "9b30f0529f8102002920bde8132e7013"
                        }
                      ]
                    },
                    "data_lookup": []
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "catalogId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "catalogId",
              "type": "number"
            }
          },
          {
            "name": "sysparmLimit",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/items/{itemId}/add_to_cart": {
      "post": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "addItemToCart",
        "description": "The parameters and request body are for method: addItemToCart. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "cart_id": {
                          "type": "string"
                        },
                        "subtotal": {
                          "type": "string"
                        },
                        "items": {
                          "type": "array",
                          "items": {
                            "type": "object",
                            "properties": {
                              "catalog_item_id": {
                                "type": "string"
                              },
                              "quantity": {
                                "type": "string"
                              },
                              "localized_price": {
                                "type": "string"
                              },
                              "price": {
                                "type": "string"
                              },
                              "recurring_frequency": {
                                "type": "object"
                              },
                              "localized_recurring_price": {
                                "type": "string"
                              },
                              "recurring_price": {
                                "type": "string"
                              },
                              "item_name": {
                                "type": "string"
                              },
                              "cart_item_id": {
                                "type": "string"
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "cart_id": "d43ba4fedb333300a704fe1b68961985",
                    "subtotal": "$0.00",
                    "items": [
                      {
                        "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                        "quantity": "1",
                        "localized_price": "$0.00",
                        "price": "$0.00",
                        "recurring_frequency": null,
                        "localized_recurring_price": "$0.00",
                        "recurring_price": "$0.00",
                        "item_name": "Retire a Standard Change Template",
                        "cart_item_id": "69453897db8c0010a704fe1b689619d8"
                      },
                      {
                        "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                        "quantity": "1",
                        "localized_price": "$0.00",
                        "price": "$0.00",
                        "recurring_frequency": null,
                        "localized_recurring_price": "$0.00",
                        "recurring_price": "$0.00",
                        "item_name": "Retire a Standard Change Template",
                        "cart_item_id": "c026b4d7db8c0010a704fe1b689619da"
                      }
                    ]
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/items/{itemId}/submit_producer": {
      "post": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogOrderItems",
        "description": "The parameters and request body are for method: getServiceCatalogOrderItems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "parent_id": {
                          "type": "object"
                        },
                        "record": {
                          "type": "string"
                        },
                        "redirect_portal_url": {
                          "type": "string"
                        },
                        "parent_table": {
                          "type": "string"
                        },
                        "redirect_url": {
                          "type": "string"
                        },
                        "table": {
                          "type": "string"
                        },
                        "redirect_to": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "99b534141b5800103dc38515ec4bcbf9",
                    "number": "STDCHG0001023",
                    "parent_id": null,
                    "record": "api/now/table/std_change_proposal/99b534141b5800103dc38515ec4bcbf9",
                    "redirect_portal_url": "",
                    "parent_table": "task",
                    "redirect_url": "std_change_proposal.do?sys_id=99b534141b5800103dc38515ec4bcbf9",
                    "table": "std_change_proposal",
                    "redirect_to": ""
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/items/{itemId}/submit_guide": {
      "put": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "createServiceCatalogRecordGuide",
        "description": "The parameters and request body are for method: createServiceCatalogRecordGuide. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object"
                    }
                  }
                },
                "example": {
                  "result": []
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/items/{itemId}/checkout_guide": {
      "post": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogCheckoutInformation",
        "description": "The parameters and request body are for method: getServiceCatalogCheckoutInformation. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "cart_id": {
                          "type": "string"
                        },
                        "subtotal_price": {
                          "type": "string"
                        },
                        "subtotal_recurring_frequency": {
                          "type": "string"
                        },
                        "subtotal_recurring_price": {
                          "type": "string"
                        },
                        "total_title": {
                          "type": "string"
                        },
                        "show_subtotal_price": {
                          "type": "string"
                        },
                        "subtotal_title": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "cart_id": "3596f4541b5800103dc38515ec4bcb86",
                    "subtotal_price": "-",
                    "subtotal_recurring_frequency": "",
                    "subtotal_recurring_price": "$0.00",
                    "total_title": "Total",
                    "show_subtotal_price": "false",
                    "subtotal_title": "Subtotal"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/items/{itemId}/order_now": {
      "post": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "orderNowServiceCatalog",
        "description": "The parameters and request body are for method: orderNowServiceCatalog. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "request_number": {
                          "type": "string"
                        },
                        "request_id": {
                          "type": "string"
                        },
                        "table": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "1fffc45c1b9400103dc38515ec4bcbcf",
                    "number": "REQ0010014",
                    "request_number": "REQ0010014",
                    "request_id": "1fffc45c1b9400103dc38515ec4bcbcf",
                    "table": "sc_request"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/cart": {
      "get": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogCart",
        "description": "The parameters and request body are for method: getServiceCatalogCart. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "cart_id": {
                          "type": "string"
                        },
                        "subtotal_price": {
                          "type": "string"
                        },
                        "subtotal_recurring_frequency": {
                          "type": "string"
                        },
                        "subtotal_recurring_price": {
                          "type": "string"
                        },
                        "total_title": {
                          "type": "string"
                        },
                        "none": {
                          "type": "object",
                          "properties": {
                            "subtotal_price": {
                              "type": "string"
                            },
                            "subtotal_recurring_frequency": {
                              "type": "string"
                            },
                            "subtotal_recurring_price": {
                              "type": "string"
                            },
                            "total_title": {
                              "type": "string"
                            },
                            "frequency_label": {
                              "type": "object"
                            },
                            "items": {
                              "type": "array",
                              "items": {
                                "type": "object",
                                "properties": {
                                  "updated_on": {
                                    "type": "string"
                                  },
                                  "catalog_item_id": {
                                    "type": "string"
                                  },
                                  "short_description": {
                                    "type": "object"
                                  },
                                  "recurring_subtotal_price": {
                                    "type": "string"
                                  },
                                  "subtotal_price_display": {
                                    "type": "string"
                                  },
                                  "delivery_time": {
                                    "type": "string"
                                  },
                                  "sys_class_name": {
                                    "type": "string"
                                  },
                                  "sys_id": {
                                    "type": "string"
                                  },
                                  "price": {
                                    "type": "string"
                                  },
                                  "recurring_frequency": {
                                    "type": "object"
                                  },
                                  "price_display": {
                                    "type": "string"
                                  },
                                  "subtotal_price": {
                                    "type": "string"
                                  },
                                  "variables": {
                                    "type": "object",
                                    "properties": {
                                      "": {
                                        "type": "string"
                                      },
                                      "State": {
                                        "type": "string"
                                      },
                                      "Business justification": {
                                        "type": "string"
                                      },
                                      "Template description": {
                                        "type": "string"
                                      },
                                      "Template to retire": {
                                        "type": "object"
                                      }
                                    }
                                  },
                                  "quantity": {
                                    "type": "string"
                                  },
                                  "recurring_subtotal_price_display": {
                                    "type": "string"
                                  },
                                  "item_id": {
                                    "type": "string"
                                  },
                                  "recurring_price": {
                                    "type": "string"
                                  },
                                  "show_price": {
                                    "type": "boolean"
                                  },
                                  "item_name": {
                                    "type": "string"
                                  },
                                  "cart_item_id": {
                                    "type": "string"
                                  },
                                  "recurring_subtotal": {
                                    "type": "number"
                                  },
                                  "no_delivery_time": {
                                    "type": "boolean"
                                  },
                                  "show_quantity": {
                                    "type": "boolean"
                                  },
                                  "created_by": {
                                    "type": "string"
                                  },
                                  "picture": {
                                    "type": "string"
                                  },
                                  "created_on": {
                                    "type": "string"
                                  },
                                  "localized_price": {
                                    "type": "string"
                                  },
                                  "subtotal": {
                                    "type": "number"
                                  },
                                  "show_recurring_price": {
                                    "type": "boolean"
                                  },
                                  "name": {
                                    "type": "string"
                                  },
                                  "updated_by": {
                                    "type": "string"
                                  },
                                  "localized_recurring_price": {
                                    "type": "string"
                                  },
                                  "recurring_price_display": {
                                    "type": "string"
                                  },
                                  "order_guide": {
                                    "type": "string"
                                  }
                                }
                              }
                            },
                            "show_subtotal_price": {
                              "type": "string"
                            },
                            "subtotal_title": {
                              "type": "string"
                            }
                          }
                        },
                        "show_subtotal_price": {
                          "type": "string"
                        },
                        "subtotal_title": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "cart_id": "d43ba4fedb333300a704fe1b68961985",
                    "subtotal_price": "-",
                    "subtotal_recurring_frequency": "",
                    "subtotal_recurring_price": "$0.00",
                    "total_title": "Total",
                    "none": {
                      "subtotal_price": "-",
                      "subtotal_recurring_frequency": "",
                      "subtotal_recurring_price": "$0.00",
                      "total_title": "Total",
                      "frequency_label": null,
                      "items": [
                        {
                          "updated_on": "2019-09-27 17:11:27",
                          "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                          "short_description": null,
                          "recurring_subtotal_price": "$0.00",
                          "subtotal_price_display": "$0.00",
                          "delivery_time": "2 Days",
                          "sys_class_name": "sc_cat_item_producer",
                          "sys_id": "69453897db8c0010a704fe1b689619d8",
                          "price": "$0.00",
                          "recurring_frequency": null,
                          "price_display": "$0.00",
                          "subtotal_price": "$0.00",
                          "variables": {
                            "": "",
                            "State": "",
                            "Business justification": "",
                            "Template description": "blah",
                            "Template to retire": null
                          },
                          "quantity": "1",
                          "recurring_subtotal_price_display": "$0.00",
                          "item_id": "011f117a9f3002002920bde8132e7020",
                          "recurring_price": "$0.00",
                          "show_price": false,
                          "item_name": "Retire a Standard Change Template",
                          "cart_item_id": "69453897db8c0010a704fe1b689619d8",
                          "recurring_subtotal": 0,
                          "no_delivery_time": false,
                          "show_quantity": true,
                          "created_by": "admin",
                          "picture": "",
                          "created_on": "2019-09-27 17:11:27",
                          "localized_price": "$0.00",
                          "subtotal": 0,
                          "show_recurring_price": false,
                          "name": "Retire a Standard Change Template",
                          "updated_by": "admin",
                          "localized_recurring_price": "$0.00",
                          "recurring_price_display": "$0.00",
                          "order_guide": ""
                        },
                        {
                          "updated_on": "2019-09-27 17:15:11",
                          "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                          "short_description": null,
                          "recurring_subtotal_price": "$0.00",
                          "subtotal_price_display": "$0.00",
                          "delivery_time": "2 Days",
                          "sys_class_name": "sc_cat_item_producer",
                          "sys_id": "c026b4d7db8c0010a704fe1b689619da",
                          "price": "$0.00",
                          "recurring_frequency": null,
                          "price_display": "$0.00",
                          "subtotal_price": "$0.00",
                          "variables": {
                            "": "",
                            "State": "",
                            "Business justification": "",
                            "Template description": "blah",
                            "Template to retire": null
                          },
                          "quantity": "1",
                          "recurring_subtotal_price_display": "$0.00",
                          "item_id": "011f117a9f3002002920bde8132e7020",
                          "recurring_price": "$0.00",
                          "show_price": false,
                          "item_name": "Retire a Standard Change Template",
                          "cart_item_id": "c026b4d7db8c0010a704fe1b689619da",
                          "recurring_subtotal": 0,
                          "no_delivery_time": false,
                          "show_quantity": true,
                          "created_by": "admin",
                          "picture": "",
                          "created_on": "2019-09-27 17:15:11",
                          "localized_price": "$0.00",
                          "subtotal": 0,
                          "show_recurring_price": false,
                          "name": "Retire a Standard Change Template",
                          "updated_by": "admin",
                          "localized_recurring_price": "$0.00",
                          "recurring_price_display": "$0.00",
                          "order_guide": ""
                        }
                      ],
                      "show_subtotal_price": "false",
                      "subtotal_title": "Subtotal"
                    },
                    "show_subtotal_price": "false",
                    "subtotal_title": "Subtotal"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/cart/delivery_address/{userId}": {
      "get": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogUserDeliveryAddress",
        "description": "The parameters and request body are for method: getServiceCatalogUserDeliveryAddress. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object"
                    }
                  }
                },
                "example": {
                  "result": {}
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "userId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "userId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/cart/{cartItemId}": {
      "put": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "updateServiceCatalogCart",
        "description": "The parameters and request body are for method: updateServiceCatalogCart. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "cart_id": {
                          "type": "string"
                        },
                        "subtotal_price": {
                          "type": "string"
                        },
                        "subtotal_recurring_frequency": {
                          "type": "string"
                        },
                        "subtotal_recurring_price": {
                          "type": "string"
                        },
                        "total_title": {
                          "type": "string"
                        },
                        "none": {
                          "type": "object",
                          "properties": {
                            "subtotal_price": {
                              "type": "string"
                            },
                            "subtotal_recurring_frequency": {
                              "type": "string"
                            },
                            "subtotal_recurring_price": {
                              "type": "string"
                            },
                            "total_title": {
                              "type": "string"
                            },
                            "frequency_label": {
                              "type": "object"
                            },
                            "items": {
                              "type": "array",
                              "items": {
                                "type": "object",
                                "properties": {
                                  "updated_on": {
                                    "type": "string"
                                  },
                                  "catalog_item_id": {
                                    "type": "string"
                                  },
                                  "short_description": {
                                    "type": "object"
                                  },
                                  "recurring_subtotal_price": {
                                    "type": "string"
                                  },
                                  "subtotal_price_display": {
                                    "type": "string"
                                  },
                                  "delivery_time": {
                                    "type": "string"
                                  },
                                  "sys_class_name": {
                                    "type": "string"
                                  },
                                  "sys_id": {
                                    "type": "string"
                                  },
                                  "price": {
                                    "type": "string"
                                  },
                                  "recurring_frequency": {
                                    "type": "object"
                                  },
                                  "price_display": {
                                    "type": "string"
                                  },
                                  "subtotal_price": {
                                    "type": "string"
                                  },
                                  "variables": {
                                    "type": "object",
                                    "properties": {
                                      "": {
                                        "type": "string"
                                      },
                                      "State": {
                                        "type": "string"
                                      },
                                      "Business justification": {
                                        "type": "string"
                                      },
                                      "Template description": {
                                        "type": "string"
                                      },
                                      "Template to retire": {
                                        "type": "object"
                                      }
                                    }
                                  },
                                  "quantity": {
                                    "type": "string"
                                  },
                                  "recurring_subtotal_price_display": {
                                    "type": "string"
                                  },
                                  "item_id": {
                                    "type": "string"
                                  },
                                  "recurring_price": {
                                    "type": "string"
                                  },
                                  "show_price": {
                                    "type": "boolean"
                                  },
                                  "item_name": {
                                    "type": "string"
                                  },
                                  "cart_item_id": {
                                    "type": "string"
                                  },
                                  "recurring_subtotal": {
                                    "type": "number"
                                  },
                                  "no_delivery_time": {
                                    "type": "boolean"
                                  },
                                  "show_quantity": {
                                    "type": "boolean"
                                  },
                                  "created_by": {
                                    "type": "string"
                                  },
                                  "picture": {
                                    "type": "string"
                                  },
                                  "created_on": {
                                    "type": "string"
                                  },
                                  "localized_price": {
                                    "type": "string"
                                  },
                                  "subtotal": {
                                    "type": "number"
                                  },
                                  "show_recurring_price": {
                                    "type": "boolean"
                                  },
                                  "name": {
                                    "type": "string"
                                  },
                                  "updated_by": {
                                    "type": "string"
                                  },
                                  "localized_recurring_price": {
                                    "type": "string"
                                  },
                                  "recurring_price_display": {
                                    "type": "string"
                                  },
                                  "order_guide": {
                                    "type": "string"
                                  }
                                }
                              }
                            },
                            "show_subtotal_price": {
                              "type": "string"
                            },
                            "subtotal_title": {
                              "type": "string"
                            }
                          }
                        },
                        "show_subtotal_price": {
                          "type": "string"
                        },
                        "subtotal_title": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "cart_id": "d43ba4fedb333300a704fe1b68961985",
                    "subtotal_price": "-",
                    "subtotal_recurring_frequency": "",
                    "subtotal_recurring_price": "$0.00",
                    "total_title": "Total",
                    "none": {
                      "subtotal_price": "-",
                      "subtotal_recurring_frequency": "",
                      "subtotal_recurring_price": "$0.00",
                      "total_title": "Total",
                      "frequency_label": null,
                      "items": [
                        {
                          "updated_on": "2019-09-27 17:15:11",
                          "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                          "short_description": null,
                          "recurring_subtotal_price": "$0.00",
                          "subtotal_price_display": "$0.00",
                          "delivery_time": "2 Days",
                          "sys_class_name": "sc_cat_item_producer",
                          "sys_id": "c026b4d7db8c0010a704fe1b689619da",
                          "price": "$0.00",
                          "recurring_frequency": null,
                          "price_display": "$0.00",
                          "subtotal_price": "$0.00",
                          "variables": {
                            "": "",
                            "State": "",
                            "Business justification": "",
                            "Template description": "blah",
                            "Template to retire": null
                          },
                          "quantity": "1",
                          "recurring_subtotal_price_display": "$0.00",
                          "item_id": "011f117a9f3002002920bde8132e7020",
                          "recurring_price": "$0.00",
                          "show_price": false,
                          "item_name": "Retire a Standard Change Template",
                          "cart_item_id": "c026b4d7db8c0010a704fe1b689619da",
                          "recurring_subtotal": 0,
                          "no_delivery_time": false,
                          "show_quantity": true,
                          "created_by": "admin",
                          "picture": "",
                          "created_on": "2019-09-27 17:15:11",
                          "localized_price": "$0.00",
                          "subtotal": 0,
                          "show_recurring_price": false,
                          "name": "Retire a Standard Change Template",
                          "updated_by": "admin",
                          "localized_recurring_price": "$0.00",
                          "recurring_price_display": "$0.00",
                          "order_guide": ""
                        },
                        {
                          "updated_on": "2019-09-27 17:24:40",
                          "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                          "short_description": null,
                          "recurring_subtotal_price": "$0.00",
                          "subtotal_price_display": "$0.00",
                          "delivery_time": "2 Days",
                          "sys_class_name": "sc_cat_item_producer",
                          "sys_id": "4b48bc1bdb8c0010a704fe1b689619fb",
                          "price": "$0.00",
                          "recurring_frequency": null,
                          "price_display": "$0.00",
                          "subtotal_price": "$0.00",
                          "variables": {
                            "": "",
                            "State": "",
                            "Business justification": "",
                            "Template description": "blah",
                            "Template to retire": null
                          },
                          "quantity": "1",
                          "recurring_subtotal_price_display": "$0.00",
                          "item_id": "011f117a9f3002002920bde8132e7020",
                          "recurring_price": "$0.00",
                          "show_price": false,
                          "item_name": "Retire a Standard Change Template",
                          "cart_item_id": "4b48bc1bdb8c0010a704fe1b689619fb",
                          "recurring_subtotal": 0,
                          "no_delivery_time": false,
                          "show_quantity": true,
                          "created_by": "admin",
                          "picture": "",
                          "created_on": "2019-09-27 17:24:40",
                          "localized_price": "$0.00",
                          "subtotal": 0,
                          "show_recurring_price": false,
                          "name": "Retire a Standard Change Template",
                          "updated_by": "admin",
                          "localized_recurring_price": "$0.00",
                          "recurring_price_display": "$0.00",
                          "order_guide": ""
                        },
                        {
                          "updated_on": "2019-09-27 17:30:37",
                          "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                          "short_description": null,
                          "recurring_subtotal_price": "$0.00",
                          "subtotal_price_display": "$0.00",
                          "delivery_time": "2 Days",
                          "sys_class_name": "sc_cat_item_producer",
                          "sys_id": "0ea9fc5bdb8c0010a704fe1b6896196e",
                          "price": "$0.00",
                          "recurring_frequency": null,
                          "price_display": "$0.00",
                          "subtotal_price": "$0.00",
                          "variables": {
                            "": "",
                            "State": "",
                            "Business justification": "",
                            "Template description": "blah",
                            "Template to retire": null
                          },
                          "quantity": "1",
                          "recurring_subtotal_price_display": "$0.00",
                          "item_id": "011f117a9f3002002920bde8132e7020",
                          "recurring_price": "$0.00",
                          "show_price": false,
                          "item_name": "Retire a Standard Change Template",
                          "cart_item_id": "0ea9fc5bdb8c0010a704fe1b6896196e",
                          "recurring_subtotal": 0,
                          "no_delivery_time": false,
                          "show_quantity": true,
                          "created_by": "admin",
                          "picture": "",
                          "created_on": "2019-09-27 17:30:37",
                          "localized_price": "$0.00",
                          "subtotal": 0,
                          "show_recurring_price": false,
                          "name": "Retire a Standard Change Template",
                          "updated_by": "admin",
                          "localized_recurring_price": "$0.00",
                          "recurring_price_display": "$0.00",
                          "order_guide": ""
                        },
                        {
                          "updated_on": "2019-09-27 17:35:54",
                          "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                          "short_description": null,
                          "recurring_subtotal_price": "$0.00",
                          "subtotal_price_display": "$0.00",
                          "delivery_time": "2 Days",
                          "sys_class_name": "sc_cat_item_producer",
                          "sys_id": "fbdabc9bdb8c0010a704fe1b68961951",
                          "price": "$0.00",
                          "recurring_frequency": null,
                          "price_display": "$0.00",
                          "subtotal_price": "$0.00",
                          "variables": {
                            "": "",
                            "State": "",
                            "Business justification": "",
                            "Template description": "blah",
                            "Template to retire": null
                          },
                          "quantity": "1",
                          "recurring_subtotal_price_display": "$0.00",
                          "item_id": "011f117a9f3002002920bde8132e7020",
                          "recurring_price": "$0.00",
                          "show_price": false,
                          "item_name": "Retire a Standard Change Template",
                          "cart_item_id": "fbdabc9bdb8c0010a704fe1b68961951",
                          "recurring_subtotal": 0,
                          "no_delivery_time": false,
                          "show_quantity": true,
                          "created_by": "admin",
                          "picture": "",
                          "created_on": "2019-09-27 17:35:54",
                          "localized_price": "$0.00",
                          "subtotal": 0,
                          "show_recurring_price": false,
                          "name": "Retire a Standard Change Template",
                          "updated_by": "admin",
                          "localized_recurring_price": "$0.00",
                          "recurring_price_display": "$0.00",
                          "order_guide": ""
                        },
                        {
                          "updated_on": "2019-09-27 17:38:36",
                          "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                          "short_description": null,
                          "recurring_subtotal_price": "$0.00",
                          "subtotal_price_display": "$0.00",
                          "delivery_time": "2 Days",
                          "sys_class_name": "sc_cat_item_producer",
                          "sys_id": "437bf4dbdb8c0010a704fe1b689619b6",
                          "price": "$0.00",
                          "recurring_frequency": null,
                          "price_display": "$0.00",
                          "subtotal_price": "$0.00",
                          "variables": {
                            "": "",
                            "State": "",
                            "Business justification": "",
                            "Template description": "blah",
                            "Template to retire": null
                          },
                          "quantity": "1",
                          "recurring_subtotal_price_display": "$0.00",
                          "item_id": "011f117a9f3002002920bde8132e7020",
                          "recurring_price": "$0.00",
                          "show_price": false,
                          "item_name": "Retire a Standard Change Template",
                          "cart_item_id": "437bf4dbdb8c0010a704fe1b689619b6",
                          "recurring_subtotal": 0,
                          "no_delivery_time": false,
                          "show_quantity": true,
                          "created_by": "admin",
                          "picture": "",
                          "created_on": "2019-09-27 17:38:36",
                          "localized_price": "$0.00",
                          "subtotal": 0,
                          "show_recurring_price": false,
                          "name": "Retire a Standard Change Template",
                          "updated_by": "admin",
                          "localized_recurring_price": "$0.00",
                          "recurring_price_display": "$0.00",
                          "order_guide": ""
                        },
                        {
                          "updated_on": "2019-09-27 17:38:37",
                          "catalog_item_id": "011f117a9f3002002920bde8132e7020",
                          "short_description": null,
                          "recurring_subtotal_price": "$0.00",
                          "subtotal_price_display": "$0.00",
                          "delivery_time": "2 Days",
                          "sys_class_name": "sc_cat_item_producer",
                          "sys_id": "69453897db8c0010a704fe1b689619d8",
                          "price": "$0.00",
                          "recurring_frequency": null,
                          "price_display": "$0.00",
                          "subtotal_price": "$0.00",
                          "variables": {
                            "": "",
                            "State": "",
                            "Business justification": "",
                            "Template description": "blahblahblah",
                            "Template to retire": null
                          },
                          "quantity": "2",
                          "recurring_subtotal_price_display": "$0.00",
                          "item_id": "011f117a9f3002002920bde8132e7020",
                          "recurring_price": "$0.00",
                          "show_price": false,
                          "item_name": "Retire a Standard Change Template",
                          "cart_item_id": "69453897db8c0010a704fe1b689619d8",
                          "recurring_subtotal": 0,
                          "no_delivery_time": false,
                          "show_quantity": true,
                          "created_by": "admin",
                          "picture": "",
                          "created_on": "2019-09-27 17:11:27",
                          "localized_price": "$0.00",
                          "subtotal": 0,
                          "show_recurring_price": false,
                          "name": "Retire a Standard Change Template",
                          "updated_by": "admin",
                          "localized_recurring_price": "$0.00",
                          "recurring_price_display": "$0.00",
                          "order_guide": ""
                        }
                      ],
                      "show_subtotal_price": "false",
                      "subtotal_title": "Subtotal"
                    },
                    "show_subtotal_price": "false",
                    "subtotal_title": "Subtotal"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "cartItemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "cartItemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "string"
              },
              "example": "bodyFormData"
            }
          }
        }
      },
      "delete": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "deleteServiceCatalogCartItems",
        "description": "The parameters and request body are for method: deleteServiceCatalogCartItems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "cartItemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "cartItemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/variables/{itemId}/display_value": {
      "post": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "getServiceCatalogDisplayVariable",
        "description": "The parameters and request body are for method: getServiceCatalogDisplayVariable. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object"
                    }
                  }
                },
                "example": {
                  "result": []
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/cart/{cartId}/empty": {
      "delete": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "deleteServiceCatalogCart",
        "description": "The parameters and request body are for method: deleteServiceCatalogCart. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "cartId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "cartId",
              "type": "number"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/cart/checkout": {
      "post": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "checkoutCartServiceCatalog",
        "description": "The parameters and request body are for method: checkoutCartServiceCatalog. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "parent_id": {
                          "type": "object"
                        },
                        "record": {
                          "type": "string"
                        },
                        "redirect_portal_url": {
                          "type": "string"
                        },
                        "parent_table": {
                          "type": "string"
                        },
                        "redirect_url": {
                          "type": "string"
                        },
                        "table": {
                          "type": "string"
                        },
                        "redirect_to": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "0f11515bdbcc0010a704fe1b689619a3",
                    "number": "STDCHG0001001",
                    "parent_id": null,
                    "record": "api/now/table/std_change_proposal/0f11515bdbcc0010a704fe1b689619a3",
                    "redirect_portal_url": "",
                    "parent_table": "task",
                    "redirect_url": "std_change_proposal.do?sys_id=0f11515bdbcc0010a704fe1b689619a3",
                    "table": "std_change_proposal",
                    "redirect_to": ""
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_sc/servicecatalog/cart/submit_order": {
      "post": {
        "tags": [
          "ServiceCatalog"
        ],
        "operationId": "submitOrderServiceCatalog",
        "description": "The parameters and request body are for method: submitOrderServiceCatalog. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "parent_id": {
                          "type": "object"
                        },
                        "record": {
                          "type": "string"
                        },
                        "redirect_portal_url": {
                          "type": "string"
                        },
                        "parent_table": {
                          "type": "string"
                        },
                        "redirect_url": {
                          "type": "string"
                        },
                        "table": {
                          "type": "string"
                        },
                        "redirect_to": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "6eca48d41b9400103dc38515ec4bcb23",
                    "number": "STDCHG0001010",
                    "parent_id": null,
                    "record": "api/now/table/std_change_proposal/6eca48d41b9400103dc38515ec4bcb23",
                    "redirect_portal_url": "",
                    "parent_table": "task",
                    "redirect_url": "std_change_proposal.do?sys_id=6eca48d41b9400103dc38515ec4bcb23",
                    "table": "std_change_proposal",
                    "redirect_to": ""
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/change_request": {
      "get": {
        "tags": [
          "ChangeRequests"
        ],
        "operationId": "getChangeRequests",
        "description": "The parameters and request body are for method: getChangeRequests. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "parent": {
                            "type": "string"
                          },
                          "reason": {
                            "type": "string"
                          },
                          "watch_list": {
                            "type": "string"
                          },
                          "upon_reject": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "type": {
                            "type": "string"
                          },
                          "approval_history": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "test_plan": {
                            "type": "string"
                          },
                          "cab_delegate": {
                            "type": "string"
                          },
                          "requested_by_date": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "knowledge": {
                            "type": "string"
                          },
                          "order": {
                            "type": "string"
                          },
                          "phase": {
                            "type": "string"
                          },
                          "cmdb_ci": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "string"
                          },
                          "impact": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "work_notes_list": {
                            "type": "string"
                          },
                          "priority": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "cab_recommendation": {
                            "type": "string"
                          },
                          "production_system": {
                            "type": "string"
                          },
                          "review_date": {
                            "type": "string"
                          },
                          "business_duration": {
                            "type": "string"
                          },
                          "group_list": {
                            "type": "string"
                          },
                          "requested_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "change_plan": {
                            "type": "string"
                          },
                          "approval_set": {
                            "type": "string"
                          },
                          "implementation_plan": {
                            "type": "string"
                          },
                          "end_date": {
                            "type": "string"
                          },
                          "short_description": {
                            "type": "string"
                          },
                          "correlation_display": {
                            "type": "string"
                          },
                          "delivery_task": {
                            "type": "string"
                          },
                          "work_start": {
                            "type": "string"
                          },
                          "additional_assignee_list": {
                            "type": "string"
                          },
                          "outside_maintenance_schedule": {
                            "type": "string"
                          },
                          "std_change_producer_version": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "closed_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "follow_up": {
                            "type": "string"
                          },
                          "reassignment_count": {
                            "type": "string"
                          },
                          "review_status": {
                            "type": "string"
                          },
                          "assigned_to": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "start_date": {
                            "type": "string"
                          },
                          "sla_due": {
                            "type": "string"
                          },
                          "comments_and_work_notes": {
                            "type": "string"
                          },
                          "escalation": {
                            "type": "string"
                          },
                          "upon_approval": {
                            "type": "string"
                          },
                          "correlation_id": {
                            "type": "string"
                          },
                          "made_sla": {
                            "type": "string"
                          },
                          "backout_plan": {
                            "type": "string"
                          },
                          "u_pronghorn_job": {
                            "type": "string"
                          },
                          "conflict_status": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "opened_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "user_input": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_at": {
                            "type": "string"
                          },
                          "review_comments": {
                            "type": "string"
                          },
                          "business_service": {
                            "type": "string"
                          },
                          "time_worked": {
                            "type": "string"
                          },
                          "expected_start": {
                            "type": "string"
                          },
                          "opened_at": {
                            "type": "string"
                          },
                          "work_end": {
                            "type": "string"
                          },
                          "phase_state": {
                            "type": "string"
                          },
                          "cab_date": {
                            "type": "string"
                          },
                          "work_notes": {
                            "type": "string"
                          },
                          "u_pronghorn_wait_task": {
                            "type": "string"
                          },
                          "close_code": {
                            "type": "string"
                          },
                          "assignment_group": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "on_hold_reason": {
                            "type": "string"
                          },
                          "calendar_duration": {
                            "type": "string"
                          },
                          "close_notes": {
                            "type": "string"
                          },
                          "sys_id": {
                            "type": "string"
                          },
                          "contact_type": {
                            "type": "string"
                          },
                          "cab_required": {
                            "type": "string"
                          },
                          "urgency": {
                            "type": "string"
                          },
                          "scope": {
                            "type": "string"
                          },
                          "company": {
                            "type": "string"
                          },
                          "justification": {
                            "type": "string"
                          },
                          "activity_due": {
                            "type": "string"
                          },
                          "comments": {
                            "type": "string"
                          },
                          "approval": {
                            "type": "string"
                          },
                          "due_date": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "on_hold": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "conflict_last_run": {
                            "type": "string"
                          },
                          "location": {
                            "type": "string"
                          },
                          "risk": {
                            "type": "string"
                          },
                          "u_pronghorn_instance": {
                            "type": "string"
                          },
                          "category": {
                            "type": "string"
                          },
                          "risk_impact_analysis": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "parent": "string",
                      "reason": "string",
                      "watch_list": "string",
                      "upon_reject": "string",
                      "sys_updated_on": "string",
                      "type": "string",
                      "approval_history": "string",
                      "number": "string",
                      "test_plan": "string",
                      "cab_delegate": "string",
                      "requested_by_date": "string",
                      "state": "string",
                      "sys_created_by": "string",
                      "knowledge": "string",
                      "order": "string",
                      "phase": "string",
                      "cmdb_ci": {
                        "link": "string",
                        "value": "string"
                      },
                      "delivery_plan": "string",
                      "impact": "string",
                      "active": "string",
                      "work_notes_list": "string",
                      "priority": "string",
                      "sys_domain_path": "string",
                      "cab_recommendation": "string",
                      "production_system": "string",
                      "review_date": "string",
                      "business_duration": "string",
                      "group_list": "string",
                      "requested_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "change_plan": "string",
                      "approval_set": "string",
                      "implementation_plan": "string",
                      "end_date": "string",
                      "short_description": "string",
                      "correlation_display": "string",
                      "delivery_task": "string",
                      "work_start": "string",
                      "additional_assignee_list": "string",
                      "outside_maintenance_schedule": "string",
                      "std_change_producer_version": "string",
                      "sys_class_name": "string",
                      "closed_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "follow_up": "string",
                      "reassignment_count": "string",
                      "review_status": "string",
                      "assigned_to": {
                        "link": "string",
                        "value": "string"
                      },
                      "start_date": "string",
                      "sla_due": "string",
                      "comments_and_work_notes": "string",
                      "escalation": "string",
                      "upon_approval": "string",
                      "correlation_id": "string",
                      "made_sla": "string",
                      "backout_plan": "string",
                      "u_pronghorn_job": "string",
                      "conflict_status": "string",
                      "sys_updated_by": "string",
                      "opened_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "user_input": "string",
                      "sys_created_on": "string",
                      "sys_domain": {
                        "link": "string",
                        "value": "string"
                      },
                      "closed_at": "string",
                      "review_comments": "string",
                      "business_service": "string",
                      "time_worked": "string",
                      "expected_start": "string",
                      "opened_at": "string",
                      "work_end": "string",
                      "phase_state": "string",
                      "cab_date": "string",
                      "work_notes": "string",
                      "u_pronghorn_wait_task": "string",
                      "close_code": "string",
                      "assignment_group": "string",
                      "description": "string",
                      "on_hold_reason": "string",
                      "calendar_duration": "string",
                      "close_notes": "string",
                      "sys_id": "c83c5e5347c12200e0ef563dbb9a7190",
                      "contact_type": "string",
                      "cab_required": "string",
                      "urgency": "string",
                      "scope": "string",
                      "company": "string",
                      "justification": "string",
                      "activity_due": "string",
                      "comments": "string",
                      "approval": "string",
                      "due_date": "string",
                      "sys_mod_count": "string",
                      "on_hold": "string",
                      "sys_tags": "string",
                      "conflict_last_run": "string",
                      "location": "string",
                      "risk": "string",
                      "u_pronghorn_instance": "string",
                      "category": "string",
                      "risk_impact_analysis": "string"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "ChangeRequests"
        ],
        "operationId": "createChangeRequest",
        "description": "The parameters and request body are for method: createChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "c83c5e5347c12200e0ef563dbb9a7190",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/table/change_request/{changeId}": {
      "get": {
        "tags": [
          "ChangeRequests"
        ],
        "operationId": "getChangeRequestById",
        "description": "The parameters and request body are for method: getChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "c83c5e5347c12200e0ef563dbb9a7190",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "ChangeRequests"
        ],
        "operationId": "updateChangeRequest",
        "description": "The parameters and request body are for method: updateChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "c83c5e5347c12200e0ef563dbb9a7190",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "ChangeRequests"
        ],
        "operationId": "deleteChangeRequest",
        "description": "The parameters and request body are for method: deleteChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/incident/{incidentId}": {
      "get": {
        "tags": [
          "Incidents"
        ],
        "operationId": "getIncidentById",
        "description": "The parameters and request body are for method: getIncidentById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "46e2fee9a9fe19810049b49dee0daf58",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "incidentId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "incidentId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "Incidents"
        ],
        "operationId": "updateIncident",
        "description": "The parameters and request body are for method: updateIncident. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "46e2fee9a9fe19810049b49dee0daf58",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "incidentId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "incidentId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "Incidents"
        ],
        "operationId": "deleteIncident",
        "description": "The parameters and request body are for method: deleteIncident. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "incidentId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "incidentId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/incident": {
      "get": {
        "tags": [
          "Incidents"
        ],
        "operationId": "getIncidents",
        "description": "The parameters and request body are for method: getIncidents. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "parent": {
                            "type": "string"
                          },
                          "reason": {
                            "type": "string"
                          },
                          "watch_list": {
                            "type": "string"
                          },
                          "upon_reject": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "type": {
                            "type": "string"
                          },
                          "approval_history": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "test_plan": {
                            "type": "string"
                          },
                          "cab_delegate": {
                            "type": "string"
                          },
                          "requested_by_date": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "knowledge": {
                            "type": "string"
                          },
                          "order": {
                            "type": "string"
                          },
                          "phase": {
                            "type": "string"
                          },
                          "cmdb_ci": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "string"
                          },
                          "impact": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "work_notes_list": {
                            "type": "string"
                          },
                          "priority": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "cab_recommendation": {
                            "type": "string"
                          },
                          "production_system": {
                            "type": "string"
                          },
                          "review_date": {
                            "type": "string"
                          },
                          "business_duration": {
                            "type": "string"
                          },
                          "group_list": {
                            "type": "string"
                          },
                          "requested_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "change_plan": {
                            "type": "string"
                          },
                          "approval_set": {
                            "type": "string"
                          },
                          "implementation_plan": {
                            "type": "string"
                          },
                          "end_date": {
                            "type": "string"
                          },
                          "short_description": {
                            "type": "string"
                          },
                          "correlation_display": {
                            "type": "string"
                          },
                          "delivery_task": {
                            "type": "string"
                          },
                          "work_start": {
                            "type": "string"
                          },
                          "additional_assignee_list": {
                            "type": "string"
                          },
                          "outside_maintenance_schedule": {
                            "type": "string"
                          },
                          "std_change_producer_version": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "closed_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "follow_up": {
                            "type": "string"
                          },
                          "reassignment_count": {
                            "type": "string"
                          },
                          "review_status": {
                            "type": "string"
                          },
                          "assigned_to": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "start_date": {
                            "type": "string"
                          },
                          "sla_due": {
                            "type": "string"
                          },
                          "comments_and_work_notes": {
                            "type": "string"
                          },
                          "escalation": {
                            "type": "string"
                          },
                          "upon_approval": {
                            "type": "string"
                          },
                          "correlation_id": {
                            "type": "string"
                          },
                          "made_sla": {
                            "type": "string"
                          },
                          "backout_plan": {
                            "type": "string"
                          },
                          "u_pronghorn_job": {
                            "type": "string"
                          },
                          "conflict_status": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "opened_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "user_input": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_at": {
                            "type": "string"
                          },
                          "review_comments": {
                            "type": "string"
                          },
                          "business_service": {
                            "type": "string"
                          },
                          "time_worked": {
                            "type": "string"
                          },
                          "expected_start": {
                            "type": "string"
                          },
                          "opened_at": {
                            "type": "string"
                          },
                          "work_end": {
                            "type": "string"
                          },
                          "phase_state": {
                            "type": "string"
                          },
                          "cab_date": {
                            "type": "string"
                          },
                          "work_notes": {
                            "type": "string"
                          },
                          "u_pronghorn_wait_task": {
                            "type": "string"
                          },
                          "close_code": {
                            "type": "string"
                          },
                          "assignment_group": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "on_hold_reason": {
                            "type": "string"
                          },
                          "calendar_duration": {
                            "type": "string"
                          },
                          "close_notes": {
                            "type": "string"
                          },
                          "sys_id": {
                            "type": "string"
                          },
                          "contact_type": {
                            "type": "string"
                          },
                          "cab_required": {
                            "type": "string"
                          },
                          "urgency": {
                            "type": "string"
                          },
                          "scope": {
                            "type": "string"
                          },
                          "company": {
                            "type": "string"
                          },
                          "justification": {
                            "type": "string"
                          },
                          "activity_due": {
                            "type": "string"
                          },
                          "comments": {
                            "type": "string"
                          },
                          "approval": {
                            "type": "string"
                          },
                          "due_date": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "on_hold": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "conflict_last_run": {
                            "type": "string"
                          },
                          "location": {
                            "type": "string"
                          },
                          "risk": {
                            "type": "string"
                          },
                          "u_pronghorn_instance": {
                            "type": "string"
                          },
                          "category": {
                            "type": "string"
                          },
                          "risk_impact_analysis": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "parent": "string",
                      "reason": "string",
                      "watch_list": "string",
                      "upon_reject": "string",
                      "sys_updated_on": "string",
                      "type": "string",
                      "approval_history": "string",
                      "number": "string",
                      "test_plan": "string",
                      "cab_delegate": "string",
                      "requested_by_date": "string",
                      "state": "string",
                      "sys_created_by": "string",
                      "knowledge": "string",
                      "order": "string",
                      "phase": "string",
                      "cmdb_ci": {
                        "link": "string",
                        "value": "string"
                      },
                      "delivery_plan": "string",
                      "impact": "string",
                      "active": "string",
                      "work_notes_list": "string",
                      "priority": "string",
                      "sys_domain_path": "string",
                      "cab_recommendation": "string",
                      "production_system": "string",
                      "review_date": "string",
                      "business_duration": "string",
                      "group_list": "string",
                      "requested_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "change_plan": "string",
                      "approval_set": "string",
                      "implementation_plan": "string",
                      "end_date": "string",
                      "short_description": "string",
                      "correlation_display": "string",
                      "delivery_task": "string",
                      "work_start": "string",
                      "additional_assignee_list": "string",
                      "outside_maintenance_schedule": "string",
                      "std_change_producer_version": "string",
                      "sys_class_name": "string",
                      "closed_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "follow_up": "string",
                      "reassignment_count": "string",
                      "review_status": "string",
                      "assigned_to": {
                        "link": "string",
                        "value": "string"
                      },
                      "start_date": "string",
                      "sla_due": "string",
                      "comments_and_work_notes": "string",
                      "escalation": "string",
                      "upon_approval": "string",
                      "correlation_id": "string",
                      "made_sla": "string",
                      "backout_plan": "string",
                      "u_pronghorn_job": "string",
                      "conflict_status": "string",
                      "sys_updated_by": "string",
                      "opened_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "user_input": "string",
                      "sys_created_on": "string",
                      "sys_domain": {
                        "link": "string",
                        "value": "string"
                      },
                      "closed_at": "string",
                      "review_comments": "string",
                      "business_service": "string",
                      "time_worked": "string",
                      "expected_start": "string",
                      "opened_at": "string",
                      "work_end": "string",
                      "phase_state": "string",
                      "cab_date": "string",
                      "work_notes": "string",
                      "u_pronghorn_wait_task": "string",
                      "close_code": "string",
                      "assignment_group": "string",
                      "description": "string",
                      "on_hold_reason": "string",
                      "calendar_duration": "string",
                      "close_notes": "string",
                      "sys_id": "46e2fee9a9fe19810049b49dee0daf58",
                      "contact_type": "string",
                      "cab_required": "string",
                      "urgency": "string",
                      "scope": "string",
                      "company": "string",
                      "justification": "string",
                      "activity_due": "string",
                      "comments": "string",
                      "approval": "string",
                      "due_date": "string",
                      "sys_mod_count": "string",
                      "on_hold": "string",
                      "sys_tags": "string",
                      "conflict_last_run": "string",
                      "location": "string",
                      "risk": "string",
                      "u_pronghorn_instance": "string",
                      "category": "string",
                      "risk_impact_analysis": "string"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "Incidents"
        ],
        "operationId": "createIncident",
        "description": "The parameters and request body are for method: createIncident. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "46e2fee9a9fe19810049b49dee0daf58",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/table/sys_user_group/{groupId}": {
      "get": {
        "tags": [
          "Groups"
        ],
        "operationId": "getGroupById",
        "description": "The parameters and request body are for method: getGroupById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "manager": {
                          "type": "string"
                        },
                        "roles": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "source": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "cost_center": {
                          "type": "string"
                        },
                        "default_assignee": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "exclude_manager": {
                          "type": "string"
                        },
                        "email": {
                          "type": "string"
                        },
                        "include_members": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "",
                    "manager": "",
                    "roles": "",
                    "sys_mod_count": "1",
                    "active": "true",
                    "description": "Responsible for Return Material Authorization approvals\\n\\t\\t\\tand RMA number allocations in Inventory Management",
                    "source": "",
                    "sys_updated_on": "2017-03-11 21:12:50",
                    "sys_tags": "",
                    "type": "",
                    "sys_id": "1c590685c0a8018b2a473a7159ff5d9a",
                    "sys_updated_by": "dariusz.maint",
                    "cost_center": "",
                    "default_assignee": "",
                    "sys_created_on": "2017-03-11 21:01:31",
                    "name": "RMA Approvers",
                    "exclude_manager": "false",
                    "email": "",
                    "include_members": "false",
                    "sys_created_by": "dariusz.maint"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "groupId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "groupId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "Groups"
        ],
        "operationId": "updateGroup",
        "description": "The parameters and request body are for method: updateGroup. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "manager": {
                          "type": "string"
                        },
                        "roles": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "source": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "cost_center": {
                          "type": "string"
                        },
                        "default_assignee": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "exclude_manager": {
                          "type": "string"
                        },
                        "email": {
                          "type": "string"
                        },
                        "include_members": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "",
                    "manager": "",
                    "roles": "",
                    "sys_mod_count": "1",
                    "active": "true",
                    "description": "Responsible for Return Material Authorization approvals\\n\\t\\t\\tand RMA number allocations in Inventory Management",
                    "source": "",
                    "sys_updated_on": "2017-03-11 21:12:50",
                    "sys_tags": "",
                    "type": "",
                    "sys_id": "1c590685c0a8018b2a473a7159ff5d9a",
                    "sys_updated_by": "dariusz.maint",
                    "cost_center": "",
                    "default_assignee": "",
                    "sys_created_on": "2017-03-11 21:01:31",
                    "name": "RMA Approvers",
                    "exclude_manager": "false",
                    "email": "",
                    "include_members": "false",
                    "sys_created_by": "dariusz.maint"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "groupId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "groupId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "Groups"
        ],
        "operationId": "deleteGroup",
        "description": "The parameters and request body are for method: deleteGroup. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "groupId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "groupId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/sys_user_group": {
      "get": {
        "tags": [
          "Groups"
        ],
        "operationId": "getGroups",
        "description": "The parameters and request body are for method: getGroups. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "parent": {
                            "type": "string"
                          },
                          "manager": {
                            "type": "string"
                          },
                          "roles": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "source": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "type": {
                            "type": "string"
                          },
                          "sys_id": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "cost_center": {
                            "type": "string"
                          },
                          "default_assignee": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "name": {
                            "type": "string"
                          },
                          "exclude_manager": {
                            "type": "string"
                          },
                          "email": {
                            "type": "string"
                          },
                          "include_members": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "parent": "",
                      "manager": "",
                      "roles": "",
                      "sys_mod_count": "1",
                      "active": "true",
                      "description": "Responsible for Return Material Authorization approvals\\n\\t\\t\\tand RMA number allocations in Inventory Management",
                      "source": "",
                      "sys_updated_on": "2017-03-11 21:12:50",
                      "sys_tags": "",
                      "type": "",
                      "sys_id": "1c590685c0a8018b2a473a7159ff5d9a",
                      "sys_updated_by": "dariusz.maint",
                      "cost_center": "",
                      "default_assignee": "",
                      "sys_created_on": "2017-03-11 21:01:31",
                      "name": "RMA Approvers",
                      "exclude_manager": "false",
                      "email": "",
                      "include_members": "false",
                      "sys_created_by": "dariusz.maint"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "Groups"
        ],
        "operationId": "createGroup",
        "description": "The parameters and request body are for method: createGroup. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "manager": {
                          "type": "string"
                        },
                        "roles": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "source": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "cost_center": {
                          "type": "string"
                        },
                        "default_assignee": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "exclude_manager": {
                          "type": "string"
                        },
                        "email": {
                          "type": "string"
                        },
                        "include_members": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "",
                    "manager": "",
                    "roles": "",
                    "sys_mod_count": "1",
                    "active": "true",
                    "description": "Responsible for Return Material Authorization approvals\\n\\t\\t\\tand RMA number allocations in Inventory Management",
                    "source": "",
                    "sys_updated_on": "2017-03-11 21:12:50",
                    "sys_tags": "",
                    "type": "",
                    "sys_id": "1c590685c0a8018b2a473a7159ff5d9a",
                    "sys_updated_by": "dariusz.maint",
                    "cost_center": "",
                    "default_assignee": "",
                    "sys_created_on": "2017-03-11 21:01:31",
                    "name": "RMA Approvers",
                    "exclude_manager": "false",
                    "email": "",
                    "include_members": "false",
                    "sys_created_by": "dariusz.maint"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/table/cmdb_ci/{itemId}": {
      "get": {
        "tags": [
          "ConfigItems"
        ],
        "operationId": "getConfigItemById",
        "description": "The parameters and request body are for method: getConfigItemById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "summary": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "subcategory": {
                          "type": "string"
                        },
                        "operational_status": {
                          "type": "string"
                        },
                        "ip_address": {
                          "type": "string"
                        },
                        "mac_address": {
                          "type": "string"
                        },
                        "fqdn": {
                          "type": "string"
                        },
                        "install_date": {
                          "type": "string"
                        },
                        "created_on": {
                          "type": "string"
                        },
                        "created_by": {
                          "type": "string"
                        },
                        "updated_on": {
                          "type": "string"
                        },
                        "updated_by": {
                          "type": "string"
                        },
                        "asset_tag": {
                          "type": "string"
                        },
                        "serial_number": {
                          "type": "string"
                        },
                        "model_number": {
                          "type": "string"
                        },
                        "warranty_expiration": {
                          "type": "string"
                        },
                        "fault_count": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "00a96c0d3790200044e0bfc8bcbe5db4",
                    "name": "MacBook Pro 15",
                    "summary": "",
                    "category": "Hardware",
                    "subcategory": "Computer",
                    "operational_status": "1",
                    "ip_address": "",
                    "mac_address": "",
                    "fqdn": "",
                    "install_date": "2014-07-22 07:00:00",
                    "created_on": "2012-02-18 08:14:21",
                    "created_by": "admin",
                    "updated_on": "2017-07-24 13:48:43",
                    "updated_by": "system",
                    "asset_tag": "P1000503",
                    "serial_number": "ABE-486-V17263-DO",
                    "model_number": "",
                    "warranty_expiration": "2017-07-21",
                    "fault_count": "0",
                    "comments": ""
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "ConfigItems"
        ],
        "operationId": "updateConfigItem",
        "description": "The parameters and request body are for method: updateConfigItem. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "summary": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "subcategory": {
                          "type": "string"
                        },
                        "operational_status": {
                          "type": "string"
                        },
                        "ip_address": {
                          "type": "string"
                        },
                        "mac_address": {
                          "type": "string"
                        },
                        "fqdn": {
                          "type": "string"
                        },
                        "install_date": {
                          "type": "string"
                        },
                        "created_on": {
                          "type": "string"
                        },
                        "created_by": {
                          "type": "string"
                        },
                        "updated_on": {
                          "type": "string"
                        },
                        "updated_by": {
                          "type": "string"
                        },
                        "asset_tag": {
                          "type": "string"
                        },
                        "serial_number": {
                          "type": "string"
                        },
                        "model_number": {
                          "type": "string"
                        },
                        "warranty_expiration": {
                          "type": "string"
                        },
                        "fault_count": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "00a96c0d3790200044e0bfc8bcbe5db4",
                    "name": "MacBook Pro 15",
                    "summary": "",
                    "category": "Hardware",
                    "subcategory": "Computer",
                    "operational_status": "1",
                    "ip_address": "",
                    "mac_address": "",
                    "fqdn": "",
                    "install_date": "2014-07-22 07:00:00",
                    "created_on": "2012-02-18 08:14:21",
                    "created_by": "admin",
                    "updated_on": "2017-07-24 13:48:43",
                    "updated_by": "system",
                    "asset_tag": "P1000503",
                    "serial_number": "ABE-486-V17263-DO",
                    "model_number": "",
                    "warranty_expiration": "2017-07-21",
                    "fault_count": "0",
                    "comments": ""
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "ConfigItems"
        ],
        "operationId": "deleteConfigItem",
        "description": "The parameters and request body are for method: deleteConfigItem. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/cmdb_ci": {
      "get": {
        "tags": [
          "ConfigItems"
        ],
        "operationId": "getConfigItems",
        "description": "The parameters and request body are for method: getConfigItems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "sys_id": {
                            "type": "string"
                          },
                          "name": {
                            "type": "string"
                          },
                          "summary": {
                            "type": "string"
                          },
                          "category": {
                            "type": "string"
                          },
                          "subcategory": {
                            "type": "string"
                          },
                          "operational_status": {
                            "type": "string"
                          },
                          "ip_address": {
                            "type": "string"
                          },
                          "mac_address": {
                            "type": "string"
                          },
                          "fqdn": {
                            "type": "string"
                          },
                          "install_date": {
                            "type": "string"
                          },
                          "created_on": {
                            "type": "string"
                          },
                          "created_by": {
                            "type": "string"
                          },
                          "updated_on": {
                            "type": "string"
                          },
                          "updated_by": {
                            "type": "string"
                          },
                          "asset_tag": {
                            "type": "string"
                          },
                          "serial_number": {
                            "type": "string"
                          },
                          "model_number": {
                            "type": "string"
                          },
                          "warranty_expiration": {
                            "type": "string"
                          },
                          "fault_count": {
                            "type": "string"
                          },
                          "comments": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "sys_id": "00a96c0d3790200044e0bfc8bcbe5db4",
                      "name": "MacBook Pro 15",
                      "summary": "",
                      "category": "Hardware",
                      "subcategory": "Computer",
                      "operational_status": "1",
                      "ip_address": "",
                      "mac_address": "",
                      "fqdn": "",
                      "install_date": "2014-07-22 07:00:00",
                      "created_on": "2012-02-18 08:14:21",
                      "created_by": "admin",
                      "updated_on": "2017-07-24 13:48:43",
                      "updated_by": "system",
                      "asset_tag": "P1000503",
                      "serial_number": "ABE-486-V17263-DO",
                      "model_number": "",
                      "warranty_expiration": "2017-07-21",
                      "fault_count": "0",
                      "comments": ""
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "ConfigItems"
        ],
        "operationId": "createConfigItem",
        "description": "The parameters and request body are for method: createConfigItem. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "sys_id": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "summary": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "subcategory": {
                          "type": "string"
                        },
                        "operational_status": {
                          "type": "string"
                        },
                        "ip_address": {
                          "type": "string"
                        },
                        "mac_address": {
                          "type": "string"
                        },
                        "fqdn": {
                          "type": "string"
                        },
                        "install_date": {
                          "type": "string"
                        },
                        "created_on": {
                          "type": "string"
                        },
                        "created_by": {
                          "type": "string"
                        },
                        "updated_on": {
                          "type": "string"
                        },
                        "updated_by": {
                          "type": "string"
                        },
                        "asset_tag": {
                          "type": "string"
                        },
                        "serial_number": {
                          "type": "string"
                        },
                        "model_number": {
                          "type": "string"
                        },
                        "warranty_expiration": {
                          "type": "string"
                        },
                        "fault_count": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "sys_id": "00a96c0d3790200044e0bfc8bcbe5db4",
                    "name": "MacBook Pro 15",
                    "summary": "",
                    "category": "Hardware",
                    "subcategory": "Computer",
                    "operational_status": "1",
                    "ip_address": "",
                    "mac_address": "",
                    "fqdn": "",
                    "install_date": "2014-07-22 07:00:00",
                    "created_on": "2012-02-18 08:14:21",
                    "created_by": "admin",
                    "updated_on": "2017-07-24 13:48:43",
                    "updated_by": "system",
                    "asset_tag": "P1000503",
                    "serial_number": "ABE-486-V17263-DO",
                    "model_number": "",
                    "warranty_expiration": "2017-07-21",
                    "fault_count": "0",
                    "comments": ""
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/table/kb_knowledge/{articleId}": {
      "get": {
        "tags": [
          "KnowledgeArticles"
        ],
        "operationId": "getArticleById",
        "description": "The parameters and request body are for method: getArticleById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "0b48fd75474321009db4b5b08b9a71c2",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "articleId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "articleId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "KnowledgeArticles"
        ],
        "operationId": "updateArticle",
        "description": "The parameters and request body are for method: updateArticle. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "0b48fd75474321009db4b5b08b9a71c2",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "articleId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "articleId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "KnowledgeArticles"
        ],
        "operationId": "deleteArticle",
        "description": "The parameters and request body are for method: deleteArticle. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "articleId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "articleId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/kb_knowledge": {
      "get": {
        "tags": [
          "KnowledgeArticles"
        ],
        "operationId": "getArticles",
        "description": "The parameters and request body are for method: getArticles. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "parent": {
                            "type": "string"
                          },
                          "reason": {
                            "type": "string"
                          },
                          "watch_list": {
                            "type": "string"
                          },
                          "upon_reject": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "type": {
                            "type": "string"
                          },
                          "approval_history": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "test_plan": {
                            "type": "string"
                          },
                          "cab_delegate": {
                            "type": "string"
                          },
                          "requested_by_date": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "knowledge": {
                            "type": "string"
                          },
                          "order": {
                            "type": "string"
                          },
                          "phase": {
                            "type": "string"
                          },
                          "cmdb_ci": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "string"
                          },
                          "impact": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "work_notes_list": {
                            "type": "string"
                          },
                          "priority": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "cab_recommendation": {
                            "type": "string"
                          },
                          "production_system": {
                            "type": "string"
                          },
                          "review_date": {
                            "type": "string"
                          },
                          "business_duration": {
                            "type": "string"
                          },
                          "group_list": {
                            "type": "string"
                          },
                          "requested_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "change_plan": {
                            "type": "string"
                          },
                          "approval_set": {
                            "type": "string"
                          },
                          "implementation_plan": {
                            "type": "string"
                          },
                          "end_date": {
                            "type": "string"
                          },
                          "short_description": {
                            "type": "string"
                          },
                          "correlation_display": {
                            "type": "string"
                          },
                          "delivery_task": {
                            "type": "string"
                          },
                          "work_start": {
                            "type": "string"
                          },
                          "additional_assignee_list": {
                            "type": "string"
                          },
                          "outside_maintenance_schedule": {
                            "type": "string"
                          },
                          "std_change_producer_version": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "closed_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "follow_up": {
                            "type": "string"
                          },
                          "reassignment_count": {
                            "type": "string"
                          },
                          "review_status": {
                            "type": "string"
                          },
                          "assigned_to": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "start_date": {
                            "type": "string"
                          },
                          "sla_due": {
                            "type": "string"
                          },
                          "comments_and_work_notes": {
                            "type": "string"
                          },
                          "escalation": {
                            "type": "string"
                          },
                          "upon_approval": {
                            "type": "string"
                          },
                          "correlation_id": {
                            "type": "string"
                          },
                          "made_sla": {
                            "type": "string"
                          },
                          "backout_plan": {
                            "type": "string"
                          },
                          "u_pronghorn_job": {
                            "type": "string"
                          },
                          "conflict_status": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "opened_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "user_input": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_at": {
                            "type": "string"
                          },
                          "review_comments": {
                            "type": "string"
                          },
                          "business_service": {
                            "type": "string"
                          },
                          "time_worked": {
                            "type": "string"
                          },
                          "expected_start": {
                            "type": "string"
                          },
                          "opened_at": {
                            "type": "string"
                          },
                          "work_end": {
                            "type": "string"
                          },
                          "phase_state": {
                            "type": "string"
                          },
                          "cab_date": {
                            "type": "string"
                          },
                          "work_notes": {
                            "type": "string"
                          },
                          "u_pronghorn_wait_task": {
                            "type": "string"
                          },
                          "close_code": {
                            "type": "string"
                          },
                          "assignment_group": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "on_hold_reason": {
                            "type": "string"
                          },
                          "calendar_duration": {
                            "type": "string"
                          },
                          "close_notes": {
                            "type": "string"
                          },
                          "sys_id": {
                            "type": "string"
                          },
                          "contact_type": {
                            "type": "string"
                          },
                          "cab_required": {
                            "type": "string"
                          },
                          "urgency": {
                            "type": "string"
                          },
                          "scope": {
                            "type": "string"
                          },
                          "company": {
                            "type": "string"
                          },
                          "justification": {
                            "type": "string"
                          },
                          "activity_due": {
                            "type": "string"
                          },
                          "comments": {
                            "type": "string"
                          },
                          "approval": {
                            "type": "string"
                          },
                          "due_date": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "on_hold": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "conflict_last_run": {
                            "type": "string"
                          },
                          "location": {
                            "type": "string"
                          },
                          "risk": {
                            "type": "string"
                          },
                          "u_pronghorn_instance": {
                            "type": "string"
                          },
                          "category": {
                            "type": "string"
                          },
                          "risk_impact_analysis": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "parent": "string",
                      "reason": "string",
                      "watch_list": "string",
                      "upon_reject": "string",
                      "sys_updated_on": "string",
                      "type": "string",
                      "approval_history": "string",
                      "number": "string",
                      "test_plan": "string",
                      "cab_delegate": "string",
                      "requested_by_date": "string",
                      "state": "string",
                      "sys_created_by": "string",
                      "knowledge": "string",
                      "order": "string",
                      "phase": "string",
                      "cmdb_ci": {
                        "link": "string",
                        "value": "string"
                      },
                      "delivery_plan": "string",
                      "impact": "string",
                      "active": "string",
                      "work_notes_list": "string",
                      "priority": "string",
                      "sys_domain_path": "string",
                      "cab_recommendation": "string",
                      "production_system": "string",
                      "review_date": "string",
                      "business_duration": "string",
                      "group_list": "string",
                      "requested_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "change_plan": "string",
                      "approval_set": "string",
                      "implementation_plan": "string",
                      "end_date": "string",
                      "short_description": "string",
                      "correlation_display": "string",
                      "delivery_task": "string",
                      "work_start": "string",
                      "additional_assignee_list": "string",
                      "outside_maintenance_schedule": "string",
                      "std_change_producer_version": "string",
                      "sys_class_name": "string",
                      "closed_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "follow_up": "string",
                      "reassignment_count": "string",
                      "review_status": "string",
                      "assigned_to": {
                        "link": "string",
                        "value": "string"
                      },
                      "start_date": "string",
                      "sla_due": "string",
                      "comments_and_work_notes": "string",
                      "escalation": "string",
                      "upon_approval": "string",
                      "correlation_id": "string",
                      "made_sla": "string",
                      "backout_plan": "string",
                      "u_pronghorn_job": "string",
                      "conflict_status": "string",
                      "sys_updated_by": "string",
                      "opened_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "user_input": "string",
                      "sys_created_on": "string",
                      "sys_domain": {
                        "link": "string",
                        "value": "string"
                      },
                      "closed_at": "string",
                      "review_comments": "string",
                      "business_service": "string",
                      "time_worked": "string",
                      "expected_start": "string",
                      "opened_at": "string",
                      "work_end": "string",
                      "phase_state": "string",
                      "cab_date": "string",
                      "work_notes": "string",
                      "u_pronghorn_wait_task": "string",
                      "close_code": "string",
                      "assignment_group": "string",
                      "description": "string",
                      "on_hold_reason": "string",
                      "calendar_duration": "string",
                      "close_notes": "string",
                      "sys_id": "0b48fd75474321009db4b5b08b9a71c2",
                      "contact_type": "string",
                      "cab_required": "string",
                      "urgency": "string",
                      "scope": "string",
                      "company": "string",
                      "justification": "string",
                      "activity_due": "string",
                      "comments": "string",
                      "approval": "string",
                      "due_date": "string",
                      "sys_mod_count": "string",
                      "on_hold": "string",
                      "sys_tags": "string",
                      "conflict_last_run": "string",
                      "location": "string",
                      "risk": "string",
                      "u_pronghorn_instance": "string",
                      "category": "string",
                      "risk_impact_analysis": "string"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "KnowledgeArticles"
        ],
        "operationId": "createArticle",
        "description": "The parameters and request body are for method: createArticle. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "0b48fd75474321009db4b5b08b9a71c2",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/table/problem/{problemId}": {
      "get": {
        "tags": [
          "Problems"
        ],
        "operationId": "getProblemById",
        "description": "The parameters and request body are for method: getProblemById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "1998e51967b032004792adab9485effa",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "problemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "problemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "Problems"
        ],
        "operationId": "updateProblem",
        "description": "The parameters and request body are for method: updateProblem. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "1998e51967b032004792adab9485effa",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "problemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "problemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "Problems"
        ],
        "operationId": "deleteProblem",
        "description": "The parameters and request body are for method: deleteProblem. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "problemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "problemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/problem": {
      "get": {
        "tags": [
          "Problems"
        ],
        "operationId": "getProblems",
        "description": "The parameters and request body are for method: getProblems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "parent": {
                            "type": "string"
                          },
                          "reason": {
                            "type": "string"
                          },
                          "watch_list": {
                            "type": "string"
                          },
                          "upon_reject": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "type": {
                            "type": "string"
                          },
                          "approval_history": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "test_plan": {
                            "type": "string"
                          },
                          "cab_delegate": {
                            "type": "string"
                          },
                          "requested_by_date": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "knowledge": {
                            "type": "string"
                          },
                          "order": {
                            "type": "string"
                          },
                          "phase": {
                            "type": "string"
                          },
                          "cmdb_ci": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "string"
                          },
                          "impact": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "work_notes_list": {
                            "type": "string"
                          },
                          "priority": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "cab_recommendation": {
                            "type": "string"
                          },
                          "production_system": {
                            "type": "string"
                          },
                          "review_date": {
                            "type": "string"
                          },
                          "business_duration": {
                            "type": "string"
                          },
                          "group_list": {
                            "type": "string"
                          },
                          "requested_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "change_plan": {
                            "type": "string"
                          },
                          "approval_set": {
                            "type": "string"
                          },
                          "implementation_plan": {
                            "type": "string"
                          },
                          "end_date": {
                            "type": "string"
                          },
                          "short_description": {
                            "type": "string"
                          },
                          "correlation_display": {
                            "type": "string"
                          },
                          "delivery_task": {
                            "type": "string"
                          },
                          "work_start": {
                            "type": "string"
                          },
                          "additional_assignee_list": {
                            "type": "string"
                          },
                          "outside_maintenance_schedule": {
                            "type": "string"
                          },
                          "std_change_producer_version": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "closed_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "follow_up": {
                            "type": "string"
                          },
                          "reassignment_count": {
                            "type": "string"
                          },
                          "review_status": {
                            "type": "string"
                          },
                          "assigned_to": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "start_date": {
                            "type": "string"
                          },
                          "sla_due": {
                            "type": "string"
                          },
                          "comments_and_work_notes": {
                            "type": "string"
                          },
                          "escalation": {
                            "type": "string"
                          },
                          "upon_approval": {
                            "type": "string"
                          },
                          "correlation_id": {
                            "type": "string"
                          },
                          "made_sla": {
                            "type": "string"
                          },
                          "backout_plan": {
                            "type": "string"
                          },
                          "u_pronghorn_job": {
                            "type": "string"
                          },
                          "conflict_status": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "opened_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "user_input": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_at": {
                            "type": "string"
                          },
                          "review_comments": {
                            "type": "string"
                          },
                          "business_service": {
                            "type": "string"
                          },
                          "time_worked": {
                            "type": "string"
                          },
                          "expected_start": {
                            "type": "string"
                          },
                          "opened_at": {
                            "type": "string"
                          },
                          "work_end": {
                            "type": "string"
                          },
                          "phase_state": {
                            "type": "string"
                          },
                          "cab_date": {
                            "type": "string"
                          },
                          "work_notes": {
                            "type": "string"
                          },
                          "u_pronghorn_wait_task": {
                            "type": "string"
                          },
                          "close_code": {
                            "type": "string"
                          },
                          "assignment_group": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "on_hold_reason": {
                            "type": "string"
                          },
                          "calendar_duration": {
                            "type": "string"
                          },
                          "close_notes": {
                            "type": "string"
                          },
                          "sys_id": {
                            "type": "string"
                          },
                          "contact_type": {
                            "type": "string"
                          },
                          "cab_required": {
                            "type": "string"
                          },
                          "urgency": {
                            "type": "string"
                          },
                          "scope": {
                            "type": "string"
                          },
                          "company": {
                            "type": "string"
                          },
                          "justification": {
                            "type": "string"
                          },
                          "activity_due": {
                            "type": "string"
                          },
                          "comments": {
                            "type": "string"
                          },
                          "approval": {
                            "type": "string"
                          },
                          "due_date": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "on_hold": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "conflict_last_run": {
                            "type": "string"
                          },
                          "location": {
                            "type": "string"
                          },
                          "risk": {
                            "type": "string"
                          },
                          "u_pronghorn_instance": {
                            "type": "string"
                          },
                          "category": {
                            "type": "string"
                          },
                          "risk_impact_analysis": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "parent": "string",
                      "reason": "string",
                      "watch_list": "string",
                      "upon_reject": "string",
                      "sys_updated_on": "string",
                      "type": "string",
                      "approval_history": "string",
                      "number": "string",
                      "test_plan": "string",
                      "cab_delegate": "string",
                      "requested_by_date": "string",
                      "state": "string",
                      "sys_created_by": "string",
                      "knowledge": "string",
                      "order": "string",
                      "phase": "string",
                      "cmdb_ci": {
                        "link": "string",
                        "value": "string"
                      },
                      "delivery_plan": "string",
                      "impact": "string",
                      "active": "string",
                      "work_notes_list": "string",
                      "priority": "string",
                      "sys_domain_path": "string",
                      "cab_recommendation": "string",
                      "production_system": "string",
                      "review_date": "string",
                      "business_duration": "string",
                      "group_list": "string",
                      "requested_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "change_plan": "string",
                      "approval_set": "string",
                      "implementation_plan": "string",
                      "end_date": "string",
                      "short_description": "string",
                      "correlation_display": "string",
                      "delivery_task": "string",
                      "work_start": "string",
                      "additional_assignee_list": "string",
                      "outside_maintenance_schedule": "string",
                      "std_change_producer_version": "string",
                      "sys_class_name": "string",
                      "closed_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "follow_up": "string",
                      "reassignment_count": "string",
                      "review_status": "string",
                      "assigned_to": {
                        "link": "string",
                        "value": "string"
                      },
                      "start_date": "string",
                      "sla_due": "string",
                      "comments_and_work_notes": "string",
                      "escalation": "string",
                      "upon_approval": "string",
                      "correlation_id": "string",
                      "made_sla": "string",
                      "backout_plan": "string",
                      "u_pronghorn_job": "string",
                      "conflict_status": "string",
                      "sys_updated_by": "string",
                      "opened_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "user_input": "string",
                      "sys_created_on": "string",
                      "sys_domain": {
                        "link": "string",
                        "value": "string"
                      },
                      "closed_at": "string",
                      "review_comments": "string",
                      "business_service": "string",
                      "time_worked": "string",
                      "expected_start": "string",
                      "opened_at": "string",
                      "work_end": "string",
                      "phase_state": "string",
                      "cab_date": "string",
                      "work_notes": "string",
                      "u_pronghorn_wait_task": "string",
                      "close_code": "string",
                      "assignment_group": "string",
                      "description": "string",
                      "on_hold_reason": "string",
                      "calendar_duration": "string",
                      "close_notes": "string",
                      "sys_id": "1998e51967b032004792adab9485effa",
                      "contact_type": "string",
                      "cab_required": "string",
                      "urgency": "string",
                      "scope": "string",
                      "company": "string",
                      "justification": "string",
                      "activity_due": "string",
                      "comments": "string",
                      "approval": "string",
                      "due_date": "string",
                      "sys_mod_count": "string",
                      "on_hold": "string",
                      "sys_tags": "string",
                      "conflict_last_run": "string",
                      "location": "string",
                      "risk": "string",
                      "u_pronghorn_instance": "string",
                      "category": "string",
                      "risk_impact_analysis": "string"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "Problems"
        ],
        "operationId": "createProblem",
        "description": "The parameters and request body are for method: createProblem. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "1998e51967b032004792adab9485effa",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/table/sc_request/{requestId}": {
      "get": {
        "tags": [
          "Requests"
        ],
        "operationId": "getRequestsById",
        "description": "The parameters and request body are for method: getRequestsById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "6eed229047801200e0ef563dbb9a71c2",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "requestId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "requestId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "Requests"
        ],
        "operationId": "updateRequests",
        "description": "The parameters and request body are for method: updateRequests. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "6eed229047801200e0ef563dbb9a71c2",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "requestId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "requestId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "Requests"
        ],
        "operationId": "deleteRequests",
        "description": "The parameters and request body are for method: deleteRequests. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "requestId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "requestId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/sc_request": {
      "get": {
        "tags": [
          "Requests"
        ],
        "operationId": "getRequests",
        "description": "The parameters and request body are for method: getRequests. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "parent": {
                            "type": "string"
                          },
                          "reason": {
                            "type": "string"
                          },
                          "watch_list": {
                            "type": "string"
                          },
                          "upon_reject": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "type": {
                            "type": "string"
                          },
                          "approval_history": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "test_plan": {
                            "type": "string"
                          },
                          "cab_delegate": {
                            "type": "string"
                          },
                          "requested_by_date": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "knowledge": {
                            "type": "string"
                          },
                          "order": {
                            "type": "string"
                          },
                          "phase": {
                            "type": "string"
                          },
                          "cmdb_ci": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "string"
                          },
                          "impact": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "work_notes_list": {
                            "type": "string"
                          },
                          "priority": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "cab_recommendation": {
                            "type": "string"
                          },
                          "production_system": {
                            "type": "string"
                          },
                          "review_date": {
                            "type": "string"
                          },
                          "business_duration": {
                            "type": "string"
                          },
                          "group_list": {
                            "type": "string"
                          },
                          "requested_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "change_plan": {
                            "type": "string"
                          },
                          "approval_set": {
                            "type": "string"
                          },
                          "implementation_plan": {
                            "type": "string"
                          },
                          "end_date": {
                            "type": "string"
                          },
                          "short_description": {
                            "type": "string"
                          },
                          "correlation_display": {
                            "type": "string"
                          },
                          "delivery_task": {
                            "type": "string"
                          },
                          "work_start": {
                            "type": "string"
                          },
                          "additional_assignee_list": {
                            "type": "string"
                          },
                          "outside_maintenance_schedule": {
                            "type": "string"
                          },
                          "std_change_producer_version": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "closed_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "follow_up": {
                            "type": "string"
                          },
                          "reassignment_count": {
                            "type": "string"
                          },
                          "review_status": {
                            "type": "string"
                          },
                          "assigned_to": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "start_date": {
                            "type": "string"
                          },
                          "sla_due": {
                            "type": "string"
                          },
                          "comments_and_work_notes": {
                            "type": "string"
                          },
                          "escalation": {
                            "type": "string"
                          },
                          "upon_approval": {
                            "type": "string"
                          },
                          "correlation_id": {
                            "type": "string"
                          },
                          "made_sla": {
                            "type": "string"
                          },
                          "backout_plan": {
                            "type": "string"
                          },
                          "u_pronghorn_job": {
                            "type": "string"
                          },
                          "conflict_status": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "opened_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "user_input": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_at": {
                            "type": "string"
                          },
                          "review_comments": {
                            "type": "string"
                          },
                          "business_service": {
                            "type": "string"
                          },
                          "time_worked": {
                            "type": "string"
                          },
                          "expected_start": {
                            "type": "string"
                          },
                          "opened_at": {
                            "type": "string"
                          },
                          "work_end": {
                            "type": "string"
                          },
                          "phase_state": {
                            "type": "string"
                          },
                          "cab_date": {
                            "type": "string"
                          },
                          "work_notes": {
                            "type": "string"
                          },
                          "u_pronghorn_wait_task": {
                            "type": "string"
                          },
                          "close_code": {
                            "type": "string"
                          },
                          "assignment_group": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "on_hold_reason": {
                            "type": "string"
                          },
                          "calendar_duration": {
                            "type": "string"
                          },
                          "close_notes": {
                            "type": "string"
                          },
                          "sys_id": {
                            "type": "string"
                          },
                          "contact_type": {
                            "type": "string"
                          },
                          "cab_required": {
                            "type": "string"
                          },
                          "urgency": {
                            "type": "string"
                          },
                          "scope": {
                            "type": "string"
                          },
                          "company": {
                            "type": "string"
                          },
                          "justification": {
                            "type": "string"
                          },
                          "activity_due": {
                            "type": "string"
                          },
                          "comments": {
                            "type": "string"
                          },
                          "approval": {
                            "type": "string"
                          },
                          "due_date": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "on_hold": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "conflict_last_run": {
                            "type": "string"
                          },
                          "location": {
                            "type": "string"
                          },
                          "risk": {
                            "type": "string"
                          },
                          "u_pronghorn_instance": {
                            "type": "string"
                          },
                          "category": {
                            "type": "string"
                          },
                          "risk_impact_analysis": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "parent": "string",
                      "reason": "string",
                      "watch_list": "string",
                      "upon_reject": "string",
                      "sys_updated_on": "string",
                      "type": "string",
                      "approval_history": "string",
                      "number": "string",
                      "test_plan": "string",
                      "cab_delegate": "string",
                      "requested_by_date": "string",
                      "state": "string",
                      "sys_created_by": "string",
                      "knowledge": "string",
                      "order": "string",
                      "phase": "string",
                      "cmdb_ci": {
                        "link": "string",
                        "value": "string"
                      },
                      "delivery_plan": "string",
                      "impact": "string",
                      "active": "string",
                      "work_notes_list": "string",
                      "priority": "string",
                      "sys_domain_path": "string",
                      "cab_recommendation": "string",
                      "production_system": "string",
                      "review_date": "string",
                      "business_duration": "string",
                      "group_list": "string",
                      "requested_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "change_plan": "string",
                      "approval_set": "string",
                      "implementation_plan": "string",
                      "end_date": "string",
                      "short_description": "string",
                      "correlation_display": "string",
                      "delivery_task": "string",
                      "work_start": "string",
                      "additional_assignee_list": "string",
                      "outside_maintenance_schedule": "string",
                      "std_change_producer_version": "string",
                      "sys_class_name": "string",
                      "closed_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "follow_up": "string",
                      "reassignment_count": "string",
                      "review_status": "string",
                      "assigned_to": {
                        "link": "string",
                        "value": "string"
                      },
                      "start_date": "string",
                      "sla_due": "string",
                      "comments_and_work_notes": "string",
                      "escalation": "string",
                      "upon_approval": "string",
                      "correlation_id": "string",
                      "made_sla": "string",
                      "backout_plan": "string",
                      "u_pronghorn_job": "string",
                      "conflict_status": "string",
                      "sys_updated_by": "string",
                      "opened_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "user_input": "string",
                      "sys_created_on": "string",
                      "sys_domain": {
                        "link": "string",
                        "value": "string"
                      },
                      "closed_at": "string",
                      "review_comments": "string",
                      "business_service": "string",
                      "time_worked": "string",
                      "expected_start": "string",
                      "opened_at": "string",
                      "work_end": "string",
                      "phase_state": "string",
                      "cab_date": "string",
                      "work_notes": "string",
                      "u_pronghorn_wait_task": "string",
                      "close_code": "string",
                      "assignment_group": "string",
                      "description": "string",
                      "on_hold_reason": "string",
                      "calendar_duration": "string",
                      "close_notes": "string",
                      "sys_id": "6eed229047801200e0ef563dbb9a71c2",
                      "contact_type": "string",
                      "cab_required": "string",
                      "urgency": "string",
                      "scope": "string",
                      "company": "string",
                      "justification": "string",
                      "activity_due": "string",
                      "comments": "string",
                      "approval": "string",
                      "due_date": "string",
                      "sys_mod_count": "string",
                      "on_hold": "string",
                      "sys_tags": "string",
                      "conflict_last_run": "string",
                      "location": "string",
                      "risk": "string",
                      "u_pronghorn_instance": "string",
                      "category": "string",
                      "risk_impact_analysis": "string"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "Requests"
        ],
        "operationId": "createRequests",
        "description": "The parameters and request body are for method: createRequests. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "6eed229047801200e0ef563dbb9a71c2",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/table/sc_req_item/{itemId}": {
      "get": {
        "tags": [
          "RequestItems"
        ],
        "operationId": "getRequestItemsById",
        "description": "The parameters and request body are for method: getRequestItemsById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "aeed229047801200e0ef563dbb9a71c2",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "RequestItems"
        ],
        "operationId": "updateRequestItems",
        "description": "The parameters and request body are for method: updateRequestItems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "aeed229047801200e0ef563dbb9a71c2",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "RequestItems"
        ],
        "operationId": "deleteRequestItems",
        "description": "The parameters and request body are for method: deleteRequestItems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "itemId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "itemId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/sc_req_item": {
      "get": {
        "tags": [
          "RequestItems"
        ],
        "operationId": "getRequestItems",
        "description": "The parameters and request body are for method: getRequestItems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "parent": {
                            "type": "string"
                          },
                          "reason": {
                            "type": "string"
                          },
                          "watch_list": {
                            "type": "string"
                          },
                          "upon_reject": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "type": {
                            "type": "string"
                          },
                          "approval_history": {
                            "type": "string"
                          },
                          "number": {
                            "type": "string"
                          },
                          "test_plan": {
                            "type": "string"
                          },
                          "cab_delegate": {
                            "type": "string"
                          },
                          "requested_by_date": {
                            "type": "string"
                          },
                          "state": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "knowledge": {
                            "type": "string"
                          },
                          "order": {
                            "type": "string"
                          },
                          "phase": {
                            "type": "string"
                          },
                          "cmdb_ci": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "delivery_plan": {
                            "type": "string"
                          },
                          "impact": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "work_notes_list": {
                            "type": "string"
                          },
                          "priority": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "cab_recommendation": {
                            "type": "string"
                          },
                          "production_system": {
                            "type": "string"
                          },
                          "review_date": {
                            "type": "string"
                          },
                          "business_duration": {
                            "type": "string"
                          },
                          "group_list": {
                            "type": "string"
                          },
                          "requested_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "change_plan": {
                            "type": "string"
                          },
                          "approval_set": {
                            "type": "string"
                          },
                          "implementation_plan": {
                            "type": "string"
                          },
                          "end_date": {
                            "type": "string"
                          },
                          "short_description": {
                            "type": "string"
                          },
                          "correlation_display": {
                            "type": "string"
                          },
                          "delivery_task": {
                            "type": "string"
                          },
                          "work_start": {
                            "type": "string"
                          },
                          "additional_assignee_list": {
                            "type": "string"
                          },
                          "outside_maintenance_schedule": {
                            "type": "string"
                          },
                          "std_change_producer_version": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "closed_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "follow_up": {
                            "type": "string"
                          },
                          "reassignment_count": {
                            "type": "string"
                          },
                          "review_status": {
                            "type": "string"
                          },
                          "assigned_to": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "start_date": {
                            "type": "string"
                          },
                          "sla_due": {
                            "type": "string"
                          },
                          "comments_and_work_notes": {
                            "type": "string"
                          },
                          "escalation": {
                            "type": "string"
                          },
                          "upon_approval": {
                            "type": "string"
                          },
                          "correlation_id": {
                            "type": "string"
                          },
                          "made_sla": {
                            "type": "string"
                          },
                          "backout_plan": {
                            "type": "string"
                          },
                          "u_pronghorn_job": {
                            "type": "string"
                          },
                          "conflict_status": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "opened_by": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "user_input": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "closed_at": {
                            "type": "string"
                          },
                          "review_comments": {
                            "type": "string"
                          },
                          "business_service": {
                            "type": "string"
                          },
                          "time_worked": {
                            "type": "string"
                          },
                          "expected_start": {
                            "type": "string"
                          },
                          "opened_at": {
                            "type": "string"
                          },
                          "work_end": {
                            "type": "string"
                          },
                          "phase_state": {
                            "type": "string"
                          },
                          "cab_date": {
                            "type": "string"
                          },
                          "work_notes": {
                            "type": "string"
                          },
                          "u_pronghorn_wait_task": {
                            "type": "string"
                          },
                          "close_code": {
                            "type": "string"
                          },
                          "assignment_group": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          },
                          "on_hold_reason": {
                            "type": "string"
                          },
                          "calendar_duration": {
                            "type": "string"
                          },
                          "close_notes": {
                            "type": "string"
                          },
                          "sys_id": {
                            "type": "string"
                          },
                          "contact_type": {
                            "type": "string"
                          },
                          "cab_required": {
                            "type": "string"
                          },
                          "urgency": {
                            "type": "string"
                          },
                          "scope": {
                            "type": "string"
                          },
                          "company": {
                            "type": "string"
                          },
                          "justification": {
                            "type": "string"
                          },
                          "activity_due": {
                            "type": "string"
                          },
                          "comments": {
                            "type": "string"
                          },
                          "approval": {
                            "type": "string"
                          },
                          "due_date": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "on_hold": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "conflict_last_run": {
                            "type": "string"
                          },
                          "location": {
                            "type": "string"
                          },
                          "risk": {
                            "type": "string"
                          },
                          "u_pronghorn_instance": {
                            "type": "string"
                          },
                          "category": {
                            "type": "string"
                          },
                          "risk_impact_analysis": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "parent": "string",
                      "reason": "string",
                      "watch_list": "string",
                      "upon_reject": "string",
                      "sys_updated_on": "string",
                      "type": "string",
                      "approval_history": "string",
                      "number": "string",
                      "test_plan": "string",
                      "cab_delegate": "string",
                      "requested_by_date": "string",
                      "state": "string",
                      "sys_created_by": "string",
                      "knowledge": "string",
                      "order": "string",
                      "phase": "string",
                      "cmdb_ci": {
                        "link": "string",
                        "value": "string"
                      },
                      "delivery_plan": "string",
                      "impact": "string",
                      "active": "string",
                      "work_notes_list": "string",
                      "priority": "string",
                      "sys_domain_path": "string",
                      "cab_recommendation": "string",
                      "production_system": "string",
                      "review_date": "string",
                      "business_duration": "string",
                      "group_list": "string",
                      "requested_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "change_plan": "string",
                      "approval_set": "string",
                      "implementation_plan": "string",
                      "end_date": "string",
                      "short_description": "string",
                      "correlation_display": "string",
                      "delivery_task": "string",
                      "work_start": "string",
                      "additional_assignee_list": "string",
                      "outside_maintenance_schedule": "string",
                      "std_change_producer_version": "string",
                      "sys_class_name": "string",
                      "closed_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "follow_up": "string",
                      "reassignment_count": "string",
                      "review_status": "string",
                      "assigned_to": {
                        "link": "string",
                        "value": "string"
                      },
                      "start_date": "string",
                      "sla_due": "string",
                      "comments_and_work_notes": "string",
                      "escalation": "string",
                      "upon_approval": "string",
                      "correlation_id": "string",
                      "made_sla": "string",
                      "backout_plan": "string",
                      "u_pronghorn_job": "string",
                      "conflict_status": "string",
                      "sys_updated_by": "string",
                      "opened_by": {
                        "link": "string",
                        "value": "string"
                      },
                      "user_input": "string",
                      "sys_created_on": "string",
                      "sys_domain": {
                        "link": "string",
                        "value": "string"
                      },
                      "closed_at": "string",
                      "review_comments": "string",
                      "business_service": "string",
                      "time_worked": "string",
                      "expected_start": "string",
                      "opened_at": "string",
                      "work_end": "string",
                      "phase_state": "string",
                      "cab_date": "string",
                      "work_notes": "string",
                      "u_pronghorn_wait_task": "string",
                      "close_code": "string",
                      "assignment_group": "string",
                      "description": "string",
                      "on_hold_reason": "string",
                      "calendar_duration": "string",
                      "close_notes": "string",
                      "sys_id": "aeed229047801200e0ef563dbb9a71c2",
                      "contact_type": "string",
                      "cab_required": "string",
                      "urgency": "string",
                      "scope": "string",
                      "company": "string",
                      "justification": "string",
                      "activity_due": "string",
                      "comments": "string",
                      "approval": "string",
                      "due_date": "string",
                      "sys_mod_count": "string",
                      "on_hold": "string",
                      "sys_tags": "string",
                      "conflict_last_run": "string",
                      "location": "string",
                      "risk": "string",
                      "u_pronghorn_instance": "string",
                      "category": "string",
                      "risk_impact_analysis": "string"
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "RequestItems"
        ],
        "operationId": "createRequestItems",
        "description": "The parameters and request body are for method: createRequestItems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "parent": {
                          "type": "string"
                        },
                        "reason": {
                          "type": "string"
                        },
                        "watch_list": {
                          "type": "string"
                        },
                        "upon_reject": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "type": {
                          "type": "string"
                        },
                        "approval_history": {
                          "type": "string"
                        },
                        "number": {
                          "type": "string"
                        },
                        "test_plan": {
                          "type": "string"
                        },
                        "cab_delegate": {
                          "type": "string"
                        },
                        "requested_by_date": {
                          "type": "string"
                        },
                        "state": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "knowledge": {
                          "type": "string"
                        },
                        "order": {
                          "type": "string"
                        },
                        "phase": {
                          "type": "string"
                        },
                        "cmdb_ci": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "delivery_plan": {
                          "type": "string"
                        },
                        "impact": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "work_notes_list": {
                          "type": "string"
                        },
                        "priority": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cab_recommendation": {
                          "type": "string"
                        },
                        "production_system": {
                          "type": "string"
                        },
                        "review_date": {
                          "type": "string"
                        },
                        "business_duration": {
                          "type": "string"
                        },
                        "group_list": {
                          "type": "string"
                        },
                        "requested_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "change_plan": {
                          "type": "string"
                        },
                        "approval_set": {
                          "type": "string"
                        },
                        "implementation_plan": {
                          "type": "string"
                        },
                        "end_date": {
                          "type": "string"
                        },
                        "short_description": {
                          "type": "string"
                        },
                        "correlation_display": {
                          "type": "string"
                        },
                        "delivery_task": {
                          "type": "string"
                        },
                        "work_start": {
                          "type": "string"
                        },
                        "additional_assignee_list": {
                          "type": "string"
                        },
                        "outside_maintenance_schedule": {
                          "type": "string"
                        },
                        "std_change_producer_version": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "closed_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "follow_up": {
                          "type": "string"
                        },
                        "reassignment_count": {
                          "type": "string"
                        },
                        "review_status": {
                          "type": "string"
                        },
                        "assigned_to": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "start_date": {
                          "type": "string"
                        },
                        "sla_due": {
                          "type": "string"
                        },
                        "comments_and_work_notes": {
                          "type": "string"
                        },
                        "escalation": {
                          "type": "string"
                        },
                        "upon_approval": {
                          "type": "string"
                        },
                        "correlation_id": {
                          "type": "string"
                        },
                        "made_sla": {
                          "type": "string"
                        },
                        "backout_plan": {
                          "type": "string"
                        },
                        "u_pronghorn_job": {
                          "type": "string"
                        },
                        "conflict_status": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "opened_by": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "user_input": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "closed_at": {
                          "type": "string"
                        },
                        "review_comments": {
                          "type": "string"
                        },
                        "business_service": {
                          "type": "string"
                        },
                        "time_worked": {
                          "type": "string"
                        },
                        "expected_start": {
                          "type": "string"
                        },
                        "opened_at": {
                          "type": "string"
                        },
                        "work_end": {
                          "type": "string"
                        },
                        "phase_state": {
                          "type": "string"
                        },
                        "cab_date": {
                          "type": "string"
                        },
                        "work_notes": {
                          "type": "string"
                        },
                        "u_pronghorn_wait_task": {
                          "type": "string"
                        },
                        "close_code": {
                          "type": "string"
                        },
                        "assignment_group": {
                          "type": "string"
                        },
                        "description": {
                          "type": "string"
                        },
                        "on_hold_reason": {
                          "type": "string"
                        },
                        "calendar_duration": {
                          "type": "string"
                        },
                        "close_notes": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "contact_type": {
                          "type": "string"
                        },
                        "cab_required": {
                          "type": "string"
                        },
                        "urgency": {
                          "type": "string"
                        },
                        "scope": {
                          "type": "string"
                        },
                        "company": {
                          "type": "string"
                        },
                        "justification": {
                          "type": "string"
                        },
                        "activity_due": {
                          "type": "string"
                        },
                        "comments": {
                          "type": "string"
                        },
                        "approval": {
                          "type": "string"
                        },
                        "due_date": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "on_hold": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "conflict_last_run": {
                          "type": "string"
                        },
                        "location": {
                          "type": "string"
                        },
                        "risk": {
                          "type": "string"
                        },
                        "u_pronghorn_instance": {
                          "type": "string"
                        },
                        "category": {
                          "type": "string"
                        },
                        "risk_impact_analysis": {
                          "type": "string"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "parent": "string",
                    "reason": "string",
                    "watch_list": "string",
                    "upon_reject": "string",
                    "sys_updated_on": "string",
                    "type": "string",
                    "approval_history": "string",
                    "number": "string",
                    "test_plan": "string",
                    "cab_delegate": "string",
                    "requested_by_date": "string",
                    "state": "string",
                    "sys_created_by": "string",
                    "knowledge": "string",
                    "order": "string",
                    "phase": "string",
                    "cmdb_ci": {
                      "link": "string",
                      "value": "string"
                    },
                    "delivery_plan": "string",
                    "impact": "string",
                    "active": "string",
                    "work_notes_list": "string",
                    "priority": "string",
                    "sys_domain_path": "string",
                    "cab_recommendation": "string",
                    "production_system": "string",
                    "review_date": "string",
                    "business_duration": "string",
                    "group_list": "string",
                    "requested_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "change_plan": "string",
                    "approval_set": "string",
                    "implementation_plan": "string",
                    "end_date": "string",
                    "short_description": "string",
                    "correlation_display": "string",
                    "delivery_task": "string",
                    "work_start": "string",
                    "additional_assignee_list": "string",
                    "outside_maintenance_schedule": "string",
                    "std_change_producer_version": "string",
                    "sys_class_name": "string",
                    "closed_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "follow_up": "string",
                    "reassignment_count": "string",
                    "review_status": "string",
                    "assigned_to": {
                      "link": "string",
                      "value": "string"
                    },
                    "start_date": "string",
                    "sla_due": "string",
                    "comments_and_work_notes": "string",
                    "escalation": "string",
                    "upon_approval": "string",
                    "correlation_id": "string",
                    "made_sla": "string",
                    "backout_plan": "string",
                    "u_pronghorn_job": "string",
                    "conflict_status": "string",
                    "sys_updated_by": "string",
                    "opened_by": {
                      "link": "string",
                      "value": "string"
                    },
                    "user_input": "string",
                    "sys_created_on": "string",
                    "sys_domain": {
                      "link": "string",
                      "value": "string"
                    },
                    "closed_at": "string",
                    "review_comments": "string",
                    "business_service": "string",
                    "time_worked": "string",
                    "expected_start": "string",
                    "opened_at": "string",
                    "work_end": "string",
                    "phase_state": "string",
                    "cab_date": "string",
                    "work_notes": "string",
                    "u_pronghorn_wait_task": "string",
                    "close_code": "string",
                    "assignment_group": "string",
                    "description": "string",
                    "on_hold_reason": "string",
                    "calendar_duration": "string",
                    "close_notes": "string",
                    "sys_id": "aeed229047801200e0ef563dbb9a71c2",
                    "contact_type": "string",
                    "cab_required": "string",
                    "urgency": "string",
                    "scope": "string",
                    "company": "string",
                    "justification": "string",
                    "activity_due": "string",
                    "comments": "string",
                    "approval": "string",
                    "due_date": "string",
                    "sys_mod_count": "string",
                    "on_hold": "string",
                    "sys_tags": "string",
                    "conflict_last_run": "string",
                    "location": "string",
                    "risk": "string",
                    "u_pronghorn_instance": "string",
                    "category": "string",
                    "risk_impact_analysis": "string"
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/now/table/sys_user/{userId}": {
      "get": {
        "tags": [
          "Users"
        ],
        "operationId": "getUsersById",
        "description": "The parameters and request body are for method: getUsersById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "calendar_integration": {
                          "type": "string"
                        },
                        "country": {
                          "type": "string"
                        },
                        "user_password": {
                          "type": "string"
                        },
                        "last_login_time": {
                          "type": "string"
                        },
                        "source": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "building": {
                          "type": "string"
                        },
                        "web_service_access_only": {
                          "type": "string"
                        },
                        "notification": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "string"
                        },
                        "vip": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "zip": {
                          "type": "string"
                        },
                        "home_phone": {
                          "type": "string"
                        },
                        "time_format": {
                          "type": "string"
                        },
                        "last_login": {
                          "type": "string"
                        },
                        "default_perspective": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cost_center": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "phone": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "employee_number": {
                          "type": "string"
                        },
                        "password_needs_reset": {
                          "type": "string"
                        },
                        "gender": {
                          "type": "string"
                        },
                        "city": {
                          "type": "string"
                        },
                        "failed_attempts": {
                          "type": "string"
                        },
                        "user_name": {
                          "type": "string"
                        },
                        "roles": {
                          "type": "string"
                        },
                        "title": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "internal_integration_user": {
                          "type": "string"
                        },
                        "ldap_server": {
                          "type": "string"
                        },
                        "mobile_phone": {
                          "type": "string"
                        },
                        "street": {
                          "type": "string"
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "department": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "first_name": {
                          "type": "string"
                        },
                        "email": {
                          "type": "string"
                        },
                        "introduction": {
                          "type": "string"
                        },
                        "preferred_language": {
                          "type": "string"
                        },
                        "manager": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "locked_out": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "last_name": {
                          "type": "string"
                        },
                        "photo": {
                          "type": "string"
                        },
                        "middle_name": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "time_zone": {
                          "type": "string"
                        },
                        "schedule": {
                          "type": "string"
                        },
                        "date_format": {
                          "type": "string"
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "calendar_integration": "1",
                    "country": "",
                    "user_password": "4aFLtbnZOP",
                    "last_login_time": "",
                    "source": "",
                    "sys_updated_on": "2017-03-12 11:48:53",
                    "building": "",
                    "web_service_access_only": "false",
                    "notification": "2",
                    "sys_updated_by": "developer.program@snc",
                    "sys_created_on": "2012-02-18 03:04:49",
                    "sys_domain": {
                      "link": "https://dev10467.service-now.com/api/now/table/sys_user_group/global",
                      "value": "global"
                    },
                    "state": "",
                    "vip": "false",
                    "sys_created_by": "admin",
                    "zip": "",
                    "home_phone": "",
                    "time_format": "",
                    "last_login": "",
                    "default_perspective": "",
                    "active": "true",
                    "sys_domain_path": "/",
                    "cost_center": {
                      "link": "https://dev10467.service-now.com/api/now/table/cmn_cost_center/91e8bbf43710200044e0bfc8bcbe5daa",
                      "value": "91e8bbf43710200044e0bfc8bcbe5daa"
                    },
                    "phone": "",
                    "name": "Lucius Bagnoli",
                    "employee_number": "",
                    "password_needs_reset": "false",
                    "gender": "Male",
                    "city": "",
                    "failed_attempts": "",
                    "user_name": "lucius.bagnoli",
                    "roles": "",
                    "title": "",
                    "sys_class_name": "sys_user",
                    "sys_id": "02826bf03710200044e0bfc8bcbe5d3f",
                    "internal_integration_user": "false",
                    "ldap_server": "",
                    "mobile_phone": "",
                    "street": "",
                    "company": {
                      "link": "https://dev10467.service-now.com/api/now/table/core_company/81fd65ecac1d55eb42a426568fc87a63",
                      "value": "81fd65ecac1d55eb42a426568fc87a63"
                    },
                    "department": {
                      "link": "https://dev10467.service-now.com/api/now/table/cmn_department/5d7f17f03710200044e0bfc8bcbe5d43",
                      "value": "5d7f17f03710200044e0bfc8bcbe5d43"
                    },
                    "first_name": "Lucius",
                    "email": "lucius.bagnoli@example.com",
                    "introduction": "",
                    "preferred_language": "",
                    "manager": {
                      "link": "https://dev10467.service-now.com/api/now/table/sys_user/02826bf03710200044e0bfc8bcbe5d88",
                      "value": "02826bf03710200044e0bfc8bcbe5d88"
                    },
                    "locked_out": "false",
                    "sys_mod_count": "5",
                    "last_name": "Bagnoli",
                    "photo": "",
                    "middle_name": "",
                    "sys_tags": "",
                    "time_zone": "",
                    "schedule": "",
                    "date_format": "",
                    "location": {
                      "link": "https://dev10467.service-now.com/api/now/table/cmn_location/0002c0a93790200044e0bfc8bcbe5df5",
                      "value": "0002c0a93790200044e0bfc8bcbe5df5"
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "userId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "userId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "put": {
        "tags": [
          "Users"
        ],
        "operationId": "updateUsers",
        "description": "The parameters and request body are for method: updateUsers. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "calendar_integration": {
                          "type": "string"
                        },
                        "country": {
                          "type": "string"
                        },
                        "user_password": {
                          "type": "string"
                        },
                        "last_login_time": {
                          "type": "string"
                        },
                        "source": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "building": {
                          "type": "string"
                        },
                        "web_service_access_only": {
                          "type": "string"
                        },
                        "notification": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "string"
                        },
                        "vip": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "zip": {
                          "type": "string"
                        },
                        "home_phone": {
                          "type": "string"
                        },
                        "time_format": {
                          "type": "string"
                        },
                        "last_login": {
                          "type": "string"
                        },
                        "default_perspective": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cost_center": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "phone": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "employee_number": {
                          "type": "string"
                        },
                        "password_needs_reset": {
                          "type": "string"
                        },
                        "gender": {
                          "type": "string"
                        },
                        "city": {
                          "type": "string"
                        },
                        "failed_attempts": {
                          "type": "string"
                        },
                        "user_name": {
                          "type": "string"
                        },
                        "roles": {
                          "type": "string"
                        },
                        "title": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "internal_integration_user": {
                          "type": "string"
                        },
                        "ldap_server": {
                          "type": "string"
                        },
                        "mobile_phone": {
                          "type": "string"
                        },
                        "street": {
                          "type": "string"
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "department": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "first_name": {
                          "type": "string"
                        },
                        "email": {
                          "type": "string"
                        },
                        "introduction": {
                          "type": "string"
                        },
                        "preferred_language": {
                          "type": "string"
                        },
                        "manager": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "locked_out": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "last_name": {
                          "type": "string"
                        },
                        "photo": {
                          "type": "string"
                        },
                        "middle_name": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "time_zone": {
                          "type": "string"
                        },
                        "schedule": {
                          "type": "string"
                        },
                        "date_format": {
                          "type": "string"
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "calendar_integration": "1",
                    "country": "",
                    "user_password": "4aFLtbnZOP",
                    "last_login_time": "",
                    "source": "",
                    "sys_updated_on": "2017-03-12 11:48:53",
                    "building": "",
                    "web_service_access_only": "false",
                    "notification": "2",
                    "sys_updated_by": "developer.program@snc",
                    "sys_created_on": "2012-02-18 03:04:49",
                    "sys_domain": {
                      "link": "https://dev10467.service-now.com/api/now/table/sys_user_group/global",
                      "value": "global"
                    },
                    "state": "",
                    "vip": "false",
                    "sys_created_by": "admin",
                    "zip": "",
                    "home_phone": "",
                    "time_format": "",
                    "last_login": "",
                    "default_perspective": "",
                    "active": "true",
                    "sys_domain_path": "/",
                    "cost_center": {
                      "link": "https://dev10467.service-now.com/api/now/table/cmn_cost_center/91e8bbf43710200044e0bfc8bcbe5daa",
                      "value": "91e8bbf43710200044e0bfc8bcbe5daa"
                    },
                    "phone": "",
                    "name": "Lucius Bagnoli",
                    "employee_number": "",
                    "password_needs_reset": "false",
                    "gender": "Male",
                    "city": "",
                    "failed_attempts": "",
                    "user_name": "lucius.bagnoli",
                    "roles": "",
                    "title": "",
                    "sys_class_name": "sys_user",
                    "sys_id": "02826bf03710200044e0bfc8bcbe5d3f",
                    "internal_integration_user": "false",
                    "ldap_server": "",
                    "mobile_phone": "",
                    "street": "",
                    "company": {
                      "link": "https://dev10467.service-now.com/api/now/table/core_company/81fd65ecac1d55eb42a426568fc87a63",
                      "value": "81fd65ecac1d55eb42a426568fc87a63"
                    },
                    "department": {
                      "link": "https://dev10467.service-now.com/api/now/table/cmn_department/5d7f17f03710200044e0bfc8bcbe5d43",
                      "value": "5d7f17f03710200044e0bfc8bcbe5d43"
                    },
                    "first_name": "Lucius",
                    "email": "lucius.bagnoli@example.com",
                    "introduction": "",
                    "preferred_language": "",
                    "manager": {
                      "link": "https://dev10467.service-now.com/api/now/table/sys_user/02826bf03710200044e0bfc8bcbe5d88",
                      "value": "02826bf03710200044e0bfc8bcbe5d88"
                    },
                    "locked_out": "false",
                    "sys_mod_count": "5",
                    "last_name": "Bagnoli",
                    "photo": "",
                    "middle_name": "",
                    "sys_tags": "",
                    "time_zone": "",
                    "schedule": "",
                    "date_format": "",
                    "location": {
                      "link": "https://dev10467.service-now.com/api/now/table/cmn_location/0002c0a93790200044e0bfc8bcbe5df5",
                      "value": "0002c0a93790200044e0bfc8bcbe5df5"
                    }
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "userId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "userId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "Users"
        ],
        "operationId": "deleteUsers",
        "description": "The parameters and request body are for method: deleteUsers. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object"
                },
                "example": {}
              }
            }
          }
        },
        "parameters": [
          {
            "name": "userId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "userId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/now/table/sys_user": {
      "get": {
        "tags": [
          "Users"
        ],
        "operationId": "getUsers",
        "description": "The parameters and request body are for method: getUsers. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "calendar_integration": {
                            "type": "string"
                          },
                          "country": {
                            "type": "string"
                          },
                          "user_password": {
                            "type": "string"
                          },
                          "last_login_time": {
                            "type": "string"
                          },
                          "source": {
                            "type": "string"
                          },
                          "sys_updated_on": {
                            "type": "string"
                          },
                          "building": {
                            "type": "string"
                          },
                          "web_service_access_only": {
                            "type": "string"
                          },
                          "notification": {
                            "type": "string"
                          },
                          "sys_updated_by": {
                            "type": "string"
                          },
                          "sys_created_on": {
                            "type": "string"
                          },
                          "sys_domain": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "state": {
                            "type": "string"
                          },
                          "vip": {
                            "type": "string"
                          },
                          "sys_created_by": {
                            "type": "string"
                          },
                          "zip": {
                            "type": "string"
                          },
                          "home_phone": {
                            "type": "string"
                          },
                          "time_format": {
                            "type": "string"
                          },
                          "last_login": {
                            "type": "string"
                          },
                          "default_perspective": {
                            "type": "string"
                          },
                          "active": {
                            "type": "string"
                          },
                          "sys_domain_path": {
                            "type": "string"
                          },
                          "cost_center": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "phone": {
                            "type": "string"
                          },
                          "name": {
                            "type": "string"
                          },
                          "employee_number": {
                            "type": "string"
                          },
                          "password_needs_reset": {
                            "type": "string"
                          },
                          "gender": {
                            "type": "string"
                          },
                          "city": {
                            "type": "string"
                          },
                          "failed_attempts": {
                            "type": "string"
                          },
                          "user_name": {
                            "type": "string"
                          },
                          "roles": {
                            "type": "string"
                          },
                          "title": {
                            "type": "string"
                          },
                          "sys_class_name": {
                            "type": "string"
                          },
                          "sys_id": {
                            "type": "string"
                          },
                          "internal_integration_user": {
                            "type": "string"
                          },
                          "ldap_server": {
                            "type": "string"
                          },
                          "mobile_phone": {
                            "type": "string"
                          },
                          "street": {
                            "type": "string"
                          },
                          "company": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "department": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "first_name": {
                            "type": "string"
                          },
                          "email": {
                            "type": "string"
                          },
                          "introduction": {
                            "type": "string"
                          },
                          "preferred_language": {
                            "type": "string"
                          },
                          "manager": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          },
                          "locked_out": {
                            "type": "string"
                          },
                          "sys_mod_count": {
                            "type": "string"
                          },
                          "last_name": {
                            "type": "string"
                          },
                          "photo": {
                            "type": "string"
                          },
                          "middle_name": {
                            "type": "string"
                          },
                          "sys_tags": {
                            "type": "string"
                          },
                          "time_zone": {
                            "type": "string"
                          },
                          "schedule": {
                            "type": "string"
                          },
                          "date_format": {
                            "type": "string"
                          },
                          "location": {
                            "type": "object",
                            "properties": {
                              "link": {
                                "type": "string"
                              },
                              "value": {
                                "type": "string"
                              }
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": [
                    {
                      "calendar_integration": "1",
                      "country": "",
                      "user_password": "4aFLtbnZOP",
                      "last_login_time": "",
                      "source": "",
                      "sys_updated_on": "2017-03-12 11:48:53",
                      "building": "",
                      "web_service_access_only": "false",
                      "notification": "2",
                      "sys_updated_by": "developer.program@snc",
                      "sys_created_on": "2012-02-18 03:04:49",
                      "sys_domain": {
                        "link": "https://dev10467.service-now.com/api/now/table/sys_user_group/global",
                        "value": "global"
                      },
                      "state": "",
                      "vip": "false",
                      "sys_created_by": "admin",
                      "zip": "",
                      "home_phone": "",
                      "time_format": "",
                      "last_login": "",
                      "default_perspective": "",
                      "active": "true",
                      "sys_domain_path": "/",
                      "cost_center": {
                        "link": "https://dev10467.service-now.com/api/now/table/cmn_cost_center/91e8bbf43710200044e0bfc8bcbe5daa",
                        "value": "91e8bbf43710200044e0bfc8bcbe5daa"
                      },
                      "phone": "",
                      "name": "Lucius Bagnoli",
                      "employee_number": "",
                      "password_needs_reset": "false",
                      "gender": "Male",
                      "city": "",
                      "failed_attempts": "",
                      "user_name": "lucius.bagnoli",
                      "roles": "",
                      "title": "",
                      "sys_class_name": "sys_user",
                      "sys_id": "02826bf03710200044e0bfc8bcbe5d3f",
                      "internal_integration_user": "false",
                      "ldap_server": "",
                      "mobile_phone": "",
                      "street": "",
                      "company": {
                        "link": "https://dev10467.service-now.com/api/now/table/core_company/81fd65ecac1d55eb42a426568fc87a63",
                        "value": "81fd65ecac1d55eb42a426568fc87a63"
                      },
                      "department": {
                        "link": "https://dev10467.service-now.com/api/now/table/cmn_department/5d7f17f03710200044e0bfc8bcbe5d43",
                        "value": "5d7f17f03710200044e0bfc8bcbe5d43"
                      },
                      "first_name": "Lucius",
                      "email": "lucius.bagnoli@example.com",
                      "introduction": "",
                      "preferred_language": "",
                      "manager": {
                        "link": "https://dev10467.service-now.com/api/now/table/sys_user/02826bf03710200044e0bfc8bcbe5d88",
                        "value": "02826bf03710200044e0bfc8bcbe5d88"
                      },
                      "locked_out": "false",
                      "sys_mod_count": "5",
                      "last_name": "Bagnoli",
                      "photo": "",
                      "middle_name": "",
                      "sys_tags": "",
                      "time_zone": "",
                      "schedule": "",
                      "date_format": "",
                      "location": {
                        "link": "https://dev10467.service-now.com/api/now/table/cmn_location/0002c0a93790200044e0bfc8bcbe5df5",
                        "value": "0002c0a93790200044e0bfc8bcbe5df5"
                      }
                    }
                  ]
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "Users"
        ],
        "operationId": "createUsers",
        "description": "The parameters and request body are for method: createUsers. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "calendar_integration": {
                          "type": "string"
                        },
                        "country": {
                          "type": "string"
                        },
                        "user_password": {
                          "type": "string"
                        },
                        "last_login_time": {
                          "type": "string"
                        },
                        "source": {
                          "type": "string"
                        },
                        "sys_updated_on": {
                          "type": "string"
                        },
                        "building": {
                          "type": "string"
                        },
                        "web_service_access_only": {
                          "type": "string"
                        },
                        "notification": {
                          "type": "string"
                        },
                        "sys_updated_by": {
                          "type": "string"
                        },
                        "sys_created_on": {
                          "type": "string"
                        },
                        "sys_domain": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "state": {
                          "type": "string"
                        },
                        "vip": {
                          "type": "string"
                        },
                        "sys_created_by": {
                          "type": "string"
                        },
                        "zip": {
                          "type": "string"
                        },
                        "home_phone": {
                          "type": "string"
                        },
                        "time_format": {
                          "type": "string"
                        },
                        "last_login": {
                          "type": "string"
                        },
                        "default_perspective": {
                          "type": "string"
                        },
                        "active": {
                          "type": "string"
                        },
                        "sys_domain_path": {
                          "type": "string"
                        },
                        "cost_center": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "phone": {
                          "type": "string"
                        },
                        "name": {
                          "type": "string"
                        },
                        "employee_number": {
                          "type": "string"
                        },
                        "password_needs_reset": {
                          "type": "string"
                        },
                        "gender": {
                          "type": "string"
                        },
                        "city": {
                          "type": "string"
                        },
                        "failed_attempts": {
                          "type": "string"
                        },
                        "user_name": {
                          "type": "string"
                        },
                        "roles": {
                          "type": "string"
                        },
                        "title": {
                          "type": "string"
                        },
                        "sys_class_name": {
                          "type": "string"
                        },
                        "sys_id": {
                          "type": "string"
                        },
                        "internal_integration_user": {
                          "type": "string"
                        },
                        "ldap_server": {
                          "type": "string"
                        },
                        "mobile_phone": {
                          "type": "string"
                        },
                        "street": {
                          "type": "string"
                        },
                        "company": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "department": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "first_name": {
                          "type": "string"
                        },
                        "email": {
                          "type": "string"
                        },
                        "introduction": {
                          "type": "string"
                        },
                        "preferred_language": {
                          "type": "string"
                        },
                        "manager": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        },
                        "locked_out": {
                          "type": "string"
                        },
                        "sys_mod_count": {
                          "type": "string"
                        },
                        "last_name": {
                          "type": "string"
                        },
                        "photo": {
                          "type": "string"
                        },
                        "middle_name": {
                          "type": "string"
                        },
                        "sys_tags": {
                          "type": "string"
                        },
                        "time_zone": {
                          "type": "string"
                        },
                        "schedule": {
                          "type": "string"
                        },
                        "date_format": {
                          "type": "string"
                        },
                        "location": {
                          "type": "object",
                          "properties": {
                            "link": {
                              "type": "string"
                            },
                            "value": {
                              "type": "string"
                            }
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "calendar_integration": "1",
                    "country": "",
                    "user_password": "4aFLtbnZOP",
                    "last_login_time": "",
                    "source": "",
                    "sys_updated_on": "2017-03-12 11:48:53",
                    "building": "",
                    "web_service_access_only": "false",
                    "notification": "2",
                    "sys_updated_by": "developer.program@snc",
                    "sys_created_on": "2012-02-18 03:04:49",
                    "sys_domain": {
                      "link": "https://dev10467.service-now.com/api/now/table/sys_user_group/global",
                      "value": "global"
                    },
                    "state": "",
                    "vip": "false",
                    "sys_created_by": "admin",
                    "zip": "",
                    "home_phone": "",
                    "time_format": "",
                    "last_login": "",
                    "default_perspective": "",
                    "active": "true",
                    "sys_domain_path": "/",
                    "cost_center": {
                      "link": "https://dev10467.service-now.com/api/now/table/cmn_cost_center/91e8bbf43710200044e0bfc8bcbe5daa",
                      "value": "91e8bbf43710200044e0bfc8bcbe5daa"
                    },
                    "phone": "",
                    "name": "Lucius Bagnoli",
                    "employee_number": "",
                    "password_needs_reset": "false",
                    "gender": "Male",
                    "city": "",
                    "failed_attempts": "",
                    "user_name": "lucius.bagnoli",
                    "roles": "",
                    "title": "",
                    "sys_class_name": "sys_user",
                    "sys_id": "02826bf03710200044e0bfc8bcbe5d3f",
                    "internal_integration_user": "false",
                    "ldap_server": "",
                    "mobile_phone": "",
                    "street": "",
                    "company": {
                      "link": "https://dev10467.service-now.com/api/now/table/core_company/81fd65ecac1d55eb42a426568fc87a63",
                      "value": "81fd65ecac1d55eb42a426568fc87a63"
                    },
                    "department": {
                      "link": "https://dev10467.service-now.com/api/now/table/cmn_department/5d7f17f03710200044e0bfc8bcbe5d43",
                      "value": "5d7f17f03710200044e0bfc8bcbe5d43"
                    },
                    "first_name": "Lucius",
                    "email": "lucius.bagnoli@example.com",
                    "introduction": "",
                    "preferred_language": "",
                    "manager": {
                      "link": "https://dev10467.service-now.com/api/now/table/sys_user/02826bf03710200044e0bfc8bcbe5d88",
                      "value": "02826bf03710200044e0bfc8bcbe5d88"
                    },
                    "locked_out": "false",
                    "sys_mod_count": "5",
                    "last_name": "Bagnoli",
                    "photo": "",
                    "middle_name": "",
                    "sys_tags": "",
                    "time_zone": "",
                    "schedule": "",
                    "date_format": "",
                    "location": {
                      "link": "https://dev10467.service-now.com/api/now/table/cmn_location/0002c0a93790200044e0bfc8bcbe5df5",
                      "value": "0002c0a93790200044e0bfc8bcbe5df5"
                    }
                  }
                }
              }
            }
          }
        },
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_major_inc_mgmt/mim/status/{incidentId}": {
      "get": {
        "tags": [
          "MajorIncidentManagement"
        ],
        "operationId": "getMajorIncident",
        "description": "The parameters and request body are for method: getMajorIncident. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "result": {
                      "type": "object",
                      "properties": {
                        "child_incident": {
                          "type": "object",
                          "properties": {
                            "count": {
                              "type": "number"
                            },
                            "data": {
                              "type": "object"
                            },
                            "link": {
                              "type": "object",
                              "properties": {
                                "list": {
                                  "type": "string"
                                },
                                "edit": {
                                  "type": "string"
                                }
                              }
                            },
                            "can_add": {
                              "type": "boolean"
                            },
                            "can_create": {
                              "type": "boolean"
                            },
                            "labels": {
                              "type": "object",
                              "properties": {
                                "promoted_by": {
                                  "type": "string"
                                },
                                "parent": {
                                  "type": "string"
                                },
                                "caused_by": {
                                  "type": "string"
                                },
                                "watch_list": {
                                  "type": "string"
                                },
                                "upon_reject": {
                                  "type": "string"
                                },
                                "sys_updated_on": {
                                  "type": "string"
                                },
                                "approval_history": {
                                  "type": "string"
                                },
                                "skills": {
                                  "type": "string"
                                },
                                "proposed_by": {
                                  "type": "string"
                                },
                                "number": {
                                  "type": "string"
                                },
                                "lessons_learned": {
                                  "type": "string"
                                },
                                "state": {
                                  "type": "string"
                                },
                                "sys_created_by": {
                                  "type": "string"
                                },
                                "knowledge": {
                                  "type": "string"
                                },
                                "order": {
                                  "type": "string"
                                },
                                "cmdb_ci": {
                                  "type": "string"
                                },
                                "delivery_plan": {
                                  "type": "string"
                                },
                                "impact": {
                                  "type": "string"
                                },
                                "contract": {
                                  "type": "string"
                                },
                                "active": {
                                  "type": "string"
                                },
                                "work_notes_list": {
                                  "type": "string"
                                },
                                "priority": {
                                  "type": "string"
                                },
                                "sys_domain_path": {
                                  "type": "string"
                                },
                                "rejection_goto": {
                                  "type": "string"
                                },
                                "business_duration": {
                                  "type": "string"
                                },
                                "group_list": {
                                  "type": "string"
                                },
                                "approval_set": {
                                  "type": "string"
                                },
                                "wf_activity": {
                                  "type": "string"
                                },
                                "major_incident_state": {
                                  "type": "string"
                                },
                                "short_description": {
                                  "type": "string"
                                },
                                "correlation_display": {
                                  "type": "string"
                                },
                                "work_start": {
                                  "type": "string"
                                },
                                "delivery_task": {
                                  "type": "string"
                                },
                                "trigger_rule": {
                                  "type": "string"
                                },
                                "additional_assignee_list": {
                                  "type": "string"
                                },
                                "notify": {
                                  "type": "string"
                                },
                                "sys_class_name": {
                                  "type": "string"
                                },
                                "service_offering": {
                                  "type": "string"
                                },
                                "closed_by": {
                                  "type": "string"
                                },
                                "follow_up": {
                                  "type": "string"
                                },
                                "parent_incident": {
                                  "type": "string"
                                },
                                "reopened_by": {
                                  "type": "string"
                                },
                                "reassignment_count": {
                                  "type": "string"
                                },
                                "assigned_to": {
                                  "type": "string"
                                },
                                "variables": {
                                  "type": "string"
                                },
                                "sla_due": {
                                  "type": "string"
                                },
                                "comments_and_work_notes": {
                                  "type": "string"
                                },
                                "escalation": {
                                  "type": "string"
                                },
                                "upon_approval": {
                                  "type": "string"
                                },
                                "timeline": {
                                  "type": "string"
                                },
                                "correlation_id": {
                                  "type": "string"
                                },
                                "made_sla": {
                                  "type": "string"
                                },
                                "promoted_on": {
                                  "type": "string"
                                },
                                "child_incidents": {
                                  "type": "string"
                                },
                                "hold_reason": {
                                  "type": "string"
                                },
                                "resolved_by": {
                                  "type": "string"
                                },
                                "sys_updated_by": {
                                  "type": "string"
                                },
                                "opened_by": {
                                  "type": "string"
                                },
                                "user_input": {
                                  "type": "string"
                                },
                                "sys_created_on": {
                                  "type": "string"
                                },
                                "sys_domain": {
                                  "type": "string"
                                },
                                "proposed_on": {
                                  "type": "string"
                                },
                                "actions_taken": {
                                  "type": "string"
                                },
                                "calendar_stc": {
                                  "type": "string"
                                },
                                "closed_at": {
                                  "type": "string"
                                },
                                "business_service": {
                                  "type": "string"
                                },
                                "business_impact": {
                                  "type": "string"
                                },
                                "rfc": {
                                  "type": "string"
                                },
                                "time_worked": {
                                  "type": "string"
                                },
                                "expected_start": {
                                  "type": "string"
                                },
                                "opened_at": {
                                  "type": "string"
                                },
                                "work_end": {
                                  "type": "string"
                                },
                                "reopened_time": {
                                  "type": "string"
                                },
                                "resolved_at": {
                                  "type": "string"
                                },
                                "caller_id": {
                                  "type": "string"
                                },
                                "subcategory": {
                                  "type": "string"
                                },
                                "work_notes": {
                                  "type": "string"
                                },
                                "close_code": {
                                  "type": "string"
                                },
                                "assignment_group": {
                                  "type": "string"
                                },
                                "business_stc": {
                                  "type": "string"
                                },
                                "cause": {
                                  "type": "string"
                                },
                                "description": {
                                  "type": "string"
                                },
                                "calendar_duration": {
                                  "type": "string"
                                },
                                "close_notes": {
                                  "type": "string"
                                },
                                "contact_type": {
                                  "type": "string"
                                },
                                "incident_state": {
                                  "type": "string"
                                },
                                "urgency": {
                                  "type": "string"
                                },
                                "problem_id": {
                                  "type": "string"
                                },
                                "company": {
                                  "type": "string"
                                },
                                "activity_due": {
                                  "type": "string"
                                },
                                "severity": {
                                  "type": "string"
                                },
                                "overview": {
                                  "type": "string"
                                },
                                "comments": {
                                  "type": "string"
                                },
                                "approval": {
                                  "type": "string"
                                },
                                "due_date": {
                                  "type": "string"
                                },
                                "sys_mod_count": {
                                  "type": "string"
                                },
                                "reopen_count": {
                                  "type": "string"
                                },
                                "sys_tags": {
                                  "type": "string"
                                },
                                "location": {
                                  "type": "string"
                                },
                                "category": {
                                  "type": "string"
                                }
                              }
                            },
                            "display_fields": {
                              "type": "array",
                              "items": {
                                "type": "string"
                              }
                            },
                            "record_url": {
                              "type": "string"
                            }
                          }
                        },
                        "affected_ci": {
                          "type": "object",
                          "properties": {
                            "count": {
                              "type": "number"
                            },
                            "data": {
                              "type": "object"
                            },
                            "link": {
                              "type": "object",
                              "properties": {
                                "list": {
                                  "type": "string"
                                },
                                "edit": {
                                  "type": "string"
                                }
                              }
                            },
                            "can_add": {
                              "type": "boolean"
                            },
                            "labels": {
                              "type": "object",
                              "properties": {
                                "skip_sync": {
                                  "type": "string"
                                },
                                "operational_status": {
                                  "type": "string"
                                },
                                "sys_updated_on": {
                                  "type": "string"
                                },
                                "discovery_source": {
                                  "type": "string"
                                },
                                "first_discovered": {
                                  "type": "string"
                                },
                                "sys_updated_by": {
                                  "type": "string"
                                },
                                "due_in": {
                                  "type": "string"
                                },
                                "sys_created_on": {
                                  "type": "string"
                                },
                                "sys_domain": {
                                  "type": "string"
                                },
                                "install_date": {
                                  "type": "string"
                                },
                                "invoice_number": {
                                  "type": "string"
                                },
                                "gl_account": {
                                  "type": "string"
                                },
                                "sys_created_by": {
                                  "type": "string"
                                },
                                "warranty_expiration": {
                                  "type": "string"
                                },
                                "asset_tag": {
                                  "type": "string"
                                },
                                "fqdn": {
                                  "type": "string"
                                },
                                "change_control": {
                                  "type": "string"
                                },
                                "owned_by": {
                                  "type": "string"
                                },
                                "checked_out": {
                                  "type": "string"
                                },
                                "sys_domain_path": {
                                  "type": "string"
                                },
                                "delivery_date": {
                                  "type": "string"
                                },
                                "maintenance_schedule": {
                                  "type": "string"
                                },
                                "install_status": {
                                  "type": "string"
                                },
                                "cost_center": {
                                  "type": "string"
                                },
                                "supported_by": {
                                  "type": "string"
                                },
                                "dns_domain": {
                                  "type": "string"
                                },
                                "name": {
                                  "type": "string"
                                },
                                "assigned": {
                                  "type": "string"
                                },
                                "purchase_date": {
                                  "type": "string"
                                },
                                "subcategory": {
                                  "type": "string"
                                },
                                "short_description": {
                                  "type": "string"
                                },
                                "assignment_group": {
                                  "type": "string"
                                },
                                "managed_by": {
                                  "type": "string"
                                },
                                "last_discovered": {
                                  "type": "string"
                                },
                                "can_print": {
                                  "type": "string"
                                },
                                "sys_class_name": {
                                  "type": "string"
                                },
                                "manufacturer": {
                                  "type": "string"
                                },
                                "po_number": {
                                  "type": "string"
                                },
                                "checked_in": {
                                  "type": "string"
                                },
                                "sys_class_path": {
                                  "type": "string"
                                },
                                "vendor": {
                                  "type": "string"
                                },
                                "mac_address": {
                                  "type": "string"
                                },
                                "company": {
                                  "type": "string"
                                },
                                "model_number": {
                                  "type": "string"
                                },
                                "justification": {
                                  "type": "string"
                                },
                                "department": {
                                  "type": "string"
                                },
                                "assigned_to": {
                                  "type": "string"
                                },
                                "start_date": {
                                  "type": "string"
                                },
                                "cost": {
                                  "type": "string"
                                },
                                "comments": {
                                  "type": "string"
                                },
                                "sys_mod_count": {
                                  "type": "string"
                                },
                                "serial_number": {
                                  "type": "string"
                                },
                                "monitor": {
                                  "type": "string"
                                },
                                "model_id": {
                                  "type": "string"
                                },
                                "ip_address": {
                                  "type": "string"
                                },
                                "duplicate_of": {
                                  "type": "string"
                                },
                                "sys_tags": {
                                  "type": "string"
                                },
                                "cost_cc": {
                                  "type": "string"
                                },
                                "support_group": {
                                  "type": "string"
                                },
                                "order_date": {
                                  "type": "string"
                                },
                                "schedule": {
                                  "type": "string"
                                },
                                "due": {
                                  "type": "string"
                                },
                                "unverified": {
                                  "type": "string"
                                },
                                "correlation_id": {
                                  "type": "string"
                                },
                                "attributes": {
                                  "type": "string"
                                },
                                "location": {
                                  "type": "string"
                                },
                                "asset": {
                                  "type": "string"
                                },
                                "category": {
                                  "type": "string"
                                },
                                "fault_count": {
                                  "type": "string"
                                },
                                "lease_id": {
                                  "type": "string"
                                }
                              }
                            },
                            "display_fields": {
                              "type": "array",
                              "items": {
                                "type": "string"
                              }
                            },
                            "record_url": {
                              "type": "string"
                            }
                          }
                        },
                        "impacted_service": {
                          "type": "object",
                          "properties": {
                            "count": {
                              "type": "number"
                            },
                            "data": {
                              "type": "object"
                            },
                            "link": {
                              "type": "object",
                              "properties": {
                                "list": {
                                  "type": "string"
                                },
                                "edit": {
                                  "type": "string"
                                }
                              }
                            },
                            "can_add": {
                              "type": "boolean"
                            },
                            "labels": {
                              "type": "object",
                              "properties": {
                                "skip_sync": {
                                  "type": "string"
                                },
                                "operational_status": {
                                  "type": "string"
                                },
                                "sys_updated_on": {
                                  "type": "string"
                                },
                                "discovery_source": {
                                  "type": "string"
                                },
                                "first_discovered": {
                                  "type": "string"
                                },
                                "sys_updated_by": {
                                  "type": "string"
                                },
                                "due_in": {
                                  "type": "string"
                                },
                                "sys_created_on": {
                                  "type": "string"
                                },
                                "sys_domain": {
                                  "type": "string"
                                },
                                "install_date": {
                                  "type": "string"
                                },
                                "invoice_number": {
                                  "type": "string"
                                },
                                "gl_account": {
                                  "type": "string"
                                },
                                "sys_created_by": {
                                  "type": "string"
                                },
                                "warranty_expiration": {
                                  "type": "string"
                                },
                                "asset_tag": {
                                  "type": "string"
                                },
                                "fqdn": {
                                  "type": "string"
                                },
                                "change_control": {
                                  "type": "string"
                                },
                                "owned_by": {
                                  "type": "string"
                                },
                                "checked_out": {
                                  "type": "string"
                                },
                                "sys_domain_path": {
                                  "type": "string"
                                },
                                "delivery_date": {
                                  "type": "string"
                                },
                                "maintenance_schedule": {
                                  "type": "string"
                                },
                                "install_status": {
                                  "type": "string"
                                },
                                "cost_center": {
                                  "type": "string"
                                },
                                "supported_by": {
                                  "type": "string"
                                },
                                "dns_domain": {
                                  "type": "string"
                                },
                                "name": {
                                  "type": "string"
                                },
                                "assigned": {
                                  "type": "string"
                                },
                                "purchase_date": {
                                  "type": "string"
                                },
                                "subcategory": {
                                  "type": "string"
                                },
                                "short_description": {
                                  "type": "string"
                                },
                                "assignment_group": {
                                  "type": "string"
                                },
                                "managed_by": {
                                  "type": "string"
                                },
                                "last_discovered": {
                                  "type": "string"
                                },
                                "can_print": {
                                  "type": "string"
                                },
                                "sys_class_name": {
                                  "type": "string"
                                },
                                "manufacturer": {
                                  "type": "string"
                                },
                                "po_number": {
                                  "type": "string"
                                },
                                "checked_in": {
                                  "type": "string"
                                },
                                "sys_class_path": {
                                  "type": "string"
                                },
                                "vendor": {
                                  "type": "string"
                                },
                                "mac_address": {
                                  "type": "string"
                                },
                                "company": {
                                  "type": "string"
                                },
                                "model_number": {
                                  "type": "string"
                                },
                                "justification": {
                                  "type": "string"
                                },
                                "department": {
                                  "type": "string"
                                },
                                "assigned_to": {
                                  "type": "string"
                                },
                                "start_date": {
                                  "type": "string"
                                },
                                "cost": {
                                  "type": "string"
                                },
                                "comments": {
                                  "type": "string"
                                },
                                "sys_mod_count": {
                                  "type": "string"
                                },
                                "serial_number": {
                                  "type": "string"
                                },
                                "monitor": {
                                  "type": "string"
                                },
                                "model_id": {
                                  "type": "string"
                                },
                                "ip_address": {
                                  "type": "string"
                                },
                                "duplicate_of": {
                                  "type": "string"
                                },
                                "sys_tags": {
                                  "type": "string"
                                },
                                "cost_cc": {
                                  "type": "string"
                                },
                                "support_group": {
                                  "type": "string"
                                },
                                "order_date": {
                                  "type": "string"
                                },
                                "schedule": {
                                  "type": "string"
                                },
                                "due": {
                                  "type": "string"
                                },
                                "unverified": {
                                  "type": "string"
                                },
                                "correlation_id": {
                                  "type": "string"
                                },
                                "attributes": {
                                  "type": "string"
                                },
                                "location": {
                                  "type": "string"
                                },
                                "asset": {
                                  "type": "string"
                                },
                                "category": {
                                  "type": "string"
                                },
                                "fault_count": {
                                  "type": "string"
                                },
                                "lease_id": {
                                  "type": "string"
                                }
                              }
                            },
                            "display_fields": {
                              "type": "array",
                              "items": {
                                "type": "string"
                              }
                            },
                            "record_url": {
                              "type": "string"
                            }
                          }
                        },
                        "incident_task": {
                          "type": "object",
                          "properties": {
                            "count": {
                              "type": "number"
                            },
                            "data": {
                              "type": "object"
                            },
                            "link": {
                              "type": "object",
                              "properties": {
                                "list": {
                                  "type": "string"
                                }
                              }
                            },
                            "can_create": {
                              "type": "boolean"
                            },
                            "labels": {
                              "type": "object",
                              "properties": {
                                "parent": {
                                  "type": "string"
                                },
                                "made_sla": {
                                  "type": "string"
                                },
                                "watch_list": {
                                  "type": "string"
                                },
                                "upon_reject": {
                                  "type": "string"
                                },
                                "sys_updated_on": {
                                  "type": "string"
                                },
                                "approval_history": {
                                  "type": "string"
                                },
                                "skills": {
                                  "type": "string"
                                },
                                "number": {
                                  "type": "string"
                                },
                                "sys_updated_by": {
                                  "type": "string"
                                },
                                "opened_by": {
                                  "type": "string"
                                },
                                "user_input": {
                                  "type": "string"
                                },
                                "sys_created_on": {
                                  "type": "string"
                                },
                                "sys_domain": {
                                  "type": "string"
                                },
                                "state": {
                                  "type": "string"
                                },
                                "sys_created_by": {
                                  "type": "string"
                                },
                                "knowledge": {
                                  "type": "string"
                                },
                                "order": {
                                  "type": "string"
                                },
                                "closed_at": {
                                  "type": "string"
                                },
                                "cmdb_ci": {
                                  "type": "string"
                                },
                                "delivery_plan": {
                                  "type": "string"
                                },
                                "impact": {
                                  "type": "string"
                                },
                                "contract": {
                                  "type": "string"
                                },
                                "active": {
                                  "type": "string"
                                },
                                "work_notes_list": {
                                  "type": "string"
                                },
                                "business_service": {
                                  "type": "string"
                                },
                                "priority": {
                                  "type": "string"
                                },
                                "sys_domain_path": {
                                  "type": "string"
                                },
                                "time_worked": {
                                  "type": "string"
                                },
                                "rejection_goto": {
                                  "type": "string"
                                },
                                "expected_start": {
                                  "type": "string"
                                },
                                "opened_at": {
                                  "type": "string"
                                },
                                "business_duration": {
                                  "type": "string"
                                },
                                "group_list": {
                                  "type": "string"
                                },
                                "work_end": {
                                  "type": "string"
                                },
                                "approval_set": {
                                  "type": "string"
                                },
                                "wf_activity": {
                                  "type": "string"
                                },
                                "work_notes": {
                                  "type": "string"
                                },
                                "short_description": {
                                  "type": "string"
                                },
                                "correlation_display": {
                                  "type": "string"
                                },
                                "work_start": {
                                  "type": "string"
                                },
                                "delivery_task": {
                                  "type": "string"
                                },
                                "assignment_group": {
                                  "type": "string"
                                },
                                "additional_assignee_list": {
                                  "type": "string"
                                },
                                "description": {
                                  "type": "string"
                                },
                                "calendar_duration": {
                                  "type": "string"
                                },
                                "sys_class_name": {
                                  "type": "string"
                                },
                                "service_offering": {
                                  "type": "string"
                                },
                                "close_notes": {
                                  "type": "string"
                                },
                                "closed_by": {
                                  "type": "string"
                                },
                                "follow_up": {
                                  "type": "string"
                                },
                                "contact_type": {
                                  "type": "string"
                                },
                                "urgency": {
                                  "type": "string"
                                },
                                "company": {
                                  "type": "string"
                                },
                                "reassignment_count": {
                                  "type": "string"
                                },
                                "activity_due": {
                                  "type": "string"
                                },
                                "assigned_to": {
                                  "type": "string"
                                },
                                "variables": {
                                  "type": "string"
                                },
                                "comments": {
                                  "type": "string"
                                },
                                "sla_due": {
                                  "type": "string"
                                },
                                "approval": {
                                  "type": "string"
                                },
                                "comments_and_work_notes": {
                                  "type": "string"
                                },
                                "due_date": {
                                  "type": "string"
                                },
                                "sys_mod_count": {
                                  "type": "string"
                                },
                                "sys_tags": {
                                  "type": "string"
                                },
                                "escalation": {
                                  "type": "string"
                                },
                                "upon_approval": {
                                  "type": "string"
                                },
                                "correlation_id": {
                                  "type": "string"
                                },
                                "location": {
                                  "type": "string"
                                },
                                "incident": {
                                  "type": "string"
                                }
                              }
                            },
                            "display_fields": {
                              "type": "array",
                              "items": {
                                "type": "string"
                              }
                            },
                            "record_url": {
                              "type": "string"
                            }
                          }
                        },
                        "outage": {
                          "type": "object",
                          "properties": {
                            "count": {
                              "type": "number"
                            },
                            "data": {
                              "type": "object"
                            },
                            "link": {
                              "type": "object",
                              "properties": {
                                "list": {
                                  "type": "string"
                                }
                              }
                            },
                            "can_create": {
                              "type": "boolean"
                            },
                            "labels": {
                              "type": "object",
                              "properties": {
                                "short_description": {
                                  "type": "string"
                                },
                                "cmdb_ci": {
                                  "type": "string"
                                },
                                "sys_mod_count": {
                                  "type": "string"
                                },
                                "sys_updated_on": {
                                  "type": "string"
                                },
                                "type": {
                                  "type": "string"
                                },
                                "sys_tags": {
                                  "type": "string"
                                },
                                "duration": {
                                  "type": "string"
                                },
                                "sys_updated_by": {
                                  "type": "string"
                                },
                                "sys_created_on": {
                                  "type": "string"
                                },
                                "end": {
                                  "type": "string"
                                },
                                "details": {
                                  "type": "string"
                                },
                                "task_number": {
                                  "type": "string"
                                },
                                "begin": {
                                  "type": "string"
                                },
                                "sys_created_by": {
                                  "type": "string"
                                }
                              }
                            },
                            "display_fields": {
                              "type": "array",
                              "items": {
                                "type": "string"
                              }
                            },
                            "record_url": {
                              "type": "string"
                            }
                          }
                        },
                        "affected_location": {
                          "type": "object",
                          "properties": {
                            "count": {
                              "type": "number"
                            },
                            "data": {
                              "type": "object"
                            },
                            "link": {
                              "type": "object",
                              "properties": {
                                "list": {
                                  "type": "string"
                                }
                              }
                            },
                            "can_add": {
                              "type": "boolean"
                            },
                            "labels": {
                              "type": "object",
                              "properties": {
                                "country": {
                                  "type": "string"
                                },
                                "parent": {
                                  "type": "string"
                                },
                                "city": {
                                  "type": "string"
                                },
                                "latitude": {
                                  "type": "string"
                                },
                                "sys_updated_on": {
                                  "type": "string"
                                },
                                "type": {
                                  "type": "string"
                                },
                                "sys_updated_by": {
                                  "type": "string"
                                },
                                "street": {
                                  "type": "string"
                                },
                                "stock_room": {
                                  "type": "string"
                                },
                                "sys_created_on": {
                                  "type": "string"
                                },
                                "contact": {
                                  "type": "string"
                                },
                                "phone_territory": {
                                  "type": "string"
                                },
                                "company": {
                                  "type": "string"
                                },
                                "lat_long_error": {
                                  "type": "string"
                                },
                                "state": {
                                  "type": "string"
                                },
                                "sys_created_by": {
                                  "type": "string"
                                },
                                "consumer": {
                                  "type": "string"
                                },
                                "longitude": {
                                  "type": "string"
                                },
                                "zip": {
                                  "type": "string"
                                },
                                "sys_mod_count": {
                                  "type": "string"
                                },
                                "time_zone": {
                                  "type": "string"
                                },
                                "sys_tags": {
                                  "type": "string"
                                },
                                "full_name": {
                                  "type": "string"
                                },
                                "phone": {
                                  "type": "string"
                                },
                                "fax_phone": {
                                  "type": "string"
                                },
                                "name": {
                                  "type": "string"
                                },
                                "account": {
                                  "type": "string"
                                },
                                "primary": {
                                  "type": "string"
                                }
                              }
                            },
                            "display_fields": {
                              "type": "array",
                              "items": {
                                "type": "string"
                              }
                            },
                            "record_url": {
                              "type": "string"
                            }
                          }
                        },
                        "refresh_services_allowed": {
                          "type": "boolean"
                        }
                      }
                    }
                  }
                },
                "example": {
                  "result": {
                    "child_incident": {
                      "count": 0,
                      "data": [],
                      "link": {
                        "list": "/incident_list.do?sysparm_nameofstack=mim_wb_incident&sysparm_view=major_incident_workbench_child_incident_list&sysparm_view_forced=true&sysparm_query=parent_incident%3D8c362b8c1bd000103dc38515ec4bcbd8",
                        "edit": "/sys_m2m_template.do?sys_is_list=true&sys_is_related_list=true&sys_target=incident&sysparm_checked_items=&sysparm_collection=incident&sysparm_collectionID=8c362b8c1bd000103dc38515ec4bcbd8&sysparm_collection_key=parent_incident&sysparm_collection_label=Child+Incidents&sysparm_collection_related_field=&sysparm_collection_related_file=incident&sysparm_collection_relationship=&sysparm_fixed_query=&sysparm_form_type=o2m&sysparm_group_sort=&sysparm_list_css=&sysparm_m2m_ref=incident&sysparm_query=&sysparm_stack=no&sysparm_target=&sysparm_view="
                      },
                      "can_add": true,
                      "can_create": true,
                      "labels": {
                        "promoted_by": "Promoted by",
                        "parent": "Parent",
                        "caused_by": "Caused by Change",
                        "watch_list": "Watch list",
                        "upon_reject": "Upon reject",
                        "sys_updated_on": "Updated",
                        "approval_history": "Approval history",
                        "skills": "Skills",
                        "proposed_by": "Proposed by",
                        "number": "Number",
                        "lessons_learned": "Findings",
                        "state": "State",
                        "sys_created_by": "Created by",
                        "knowledge": "Knowledge",
                        "order": "Order",
                        "cmdb_ci": "Configuration item",
                        "delivery_plan": "Delivery plan",
                        "impact": "Impact",
                        "contract": "Contract",
                        "active": "Active",
                        "work_notes_list": "Work notes list",
                        "priority": "Priority",
                        "sys_domain_path": "Domain Path",
                        "rejection_goto": "Rejection goto",
                        "business_duration": "Business duration",
                        "group_list": "Group list",
                        "approval_set": "Approval set",
                        "wf_activity": "Workflow activity",
                        "major_incident_state": "Major incident state",
                        "short_description": "Short description",
                        "correlation_display": "Correlation display",
                        "work_start": "Actual start",
                        "delivery_task": "Delivery task",
                        "trigger_rule": "Trigger Rule",
                        "additional_assignee_list": "Additional assignee list",
                        "notify": "Notify",
                        "sys_class_name": "Task type",
                        "service_offering": "Service offering",
                        "closed_by": "Closed by",
                        "follow_up": "Follow up",
                        "parent_incident": "Parent Incident",
                        "reopened_by": "Last reopened by",
                        "reassignment_count": "Reassignment count",
                        "assigned_to": "Assigned to",
                        "variables": "Variables",
                        "sla_due": "SLA due",
                        "comments_and_work_notes": "Comments and Work notes",
                        "escalation": "Escalation",
                        "upon_approval": "Upon approval",
                        "timeline": "Timeline",
                        "correlation_id": "Correlation ID",
                        "made_sla": "Made SLA",
                        "promoted_on": "Promoted",
                        "child_incidents": "Child Incidents",
                        "hold_reason": "On hold reason",
                        "resolved_by": "Resolved by",
                        "sys_updated_by": "Updated by",
                        "opened_by": "Opened by",
                        "user_input": "User input",
                        "sys_created_on": "Created",
                        "sys_domain": "Domain",
                        "proposed_on": "Proposed",
                        "actions_taken": "Actions taken",
                        "calendar_stc": "Resolve time",
                        "closed_at": "Closed",
                        "business_service": "Service",
                        "business_impact": "Business impact",
                        "rfc": "Change Request",
                        "time_worked": "Time worked",
                        "expected_start": "Expected start",
                        "opened_at": "Opened",
                        "work_end": "Actual end",
                        "reopened_time": "Last reopened at",
                        "resolved_at": "Resolved",
                        "caller_id": "Caller",
                        "subcategory": "Subcategory",
                        "work_notes": "Work notes",
                        "close_code": "Resolution code",
                        "assignment_group": "Assignment group",
                        "business_stc": "Business resolve time",
                        "cause": "Probable cause",
                        "description": "Description",
                        "calendar_duration": "Duration",
                        "close_notes": "Resolution notes",
                        "contact_type": "Contact type",
                        "incident_state": "Incident state",
                        "urgency": "Urgency",
                        "problem_id": "Problem",
                        "company": "Company",
                        "activity_due": "Activity due",
                        "severity": "Severity",
                        "overview": "Overview",
                        "comments": "Additional comments",
                        "approval": "Approval",
                        "due_date": "Due date",
                        "sys_mod_count": "Updates",
                        "reopen_count": "Reopen count",
                        "sys_tags": "Tags",
                        "location": "Location",
                        "category": "Category"
                      },
                      "display_fields": [
                        "number",
                        "short_description",
                        "caller_id",
                        "sys_id"
                      ],
                      "record_url": "/incident.do?sysparm_query=sys_id={sys_id}"
                    },
                    "affected_ci": {
                      "count": 0,
                      "data": [],
                      "link": {
                        "list": "/task_ci_list.do?sysparm_nameofstack=mim_wb_affected_ci&sysparm_query=task%3D8c362b8c1bd000103dc38515ec4bcbd8",
                        "edit": "/sys_m2m_template.do?sys_is_list=true&sys_is_related_list=true&sys_target=task_ci&sysparm_checked_items=&sysparm_collection=incident&sysparm_collectionID=8c362b8c1bd000103dc38515ec4bcbd8&sysparm_collection_key=task&sysparm_collection_label=Affected+CIs&sysparm_collection_related_field=ci_item&sysparm_collection_related_file=cmdb_ci&sysparm_collection_relationship=&sysparm_fixed_query=&sysparm_group_sort=&sysparm_list_css=&sysparm_m2m_ref=task_ci&sysparm_query=&sysparm_stack=no&sysparm_target=&sysparm_view="
                      },
                      "can_add": true,
                      "labels": {
                        "skip_sync": "Skip sync",
                        "operational_status": "Operational status",
                        "sys_updated_on": "Updated",
                        "discovery_source": "Discovery source",
                        "first_discovered": "First discovered",
                        "sys_updated_by": "Updated by",
                        "due_in": "Due in",
                        "sys_created_on": "Created",
                        "sys_domain": "Domain",
                        "install_date": "Installed",
                        "invoice_number": "Invoice number",
                        "gl_account": "GL account",
                        "sys_created_by": "Created by",
                        "warranty_expiration": "Warranty expiration",
                        "asset_tag": "Asset tag",
                        "fqdn": "Fully qualified domain name",
                        "change_control": "Approval group",
                        "owned_by": "Owned by",
                        "checked_out": "Checked out",
                        "sys_domain_path": "Domain Path",
                        "delivery_date": "Order received",
                        "maintenance_schedule": "Maintenance schedule",
                        "install_status": "Status",
                        "cost_center": "Cost center",
                        "supported_by": "Supported by",
                        "dns_domain": "DNS Domain",
                        "name": "Name",
                        "assigned": "Assigned",
                        "purchase_date": "Purchased",
                        "subcategory": "Subcategory",
                        "short_description": "Description",
                        "assignment_group": "Assignment group",
                        "managed_by": "Managed by",
                        "last_discovered": "Most recent discovery",
                        "can_print": "Can Print",
                        "sys_class_name": "Class",
                        "manufacturer": "Manufacturer",
                        "po_number": "PO number",
                        "checked_in": "Checked in",
                        "sys_class_path": "Sys class path",
                        "vendor": "Vendor",
                        "mac_address": "MAC Address",
                        "company": "Company",
                        "model_number": "Model number",
                        "justification": "Justification",
                        "department": "Department",
                        "assigned_to": "Assigned to",
                        "start_date": "Start date",
                        "cost": "Cost",
                        "comments": "Comments",
                        "sys_mod_count": "Updates",
                        "serial_number": "Serial number",
                        "monitor": "Monitor",
                        "model_id": "Model ID",
                        "ip_address": "IP Address",
                        "duplicate_of": "Duplicate Of",
                        "sys_tags": "Tags",
                        "cost_cc": "Cost currency",
                        "support_group": "Support group",
                        "order_date": "Ordered",
                        "schedule": "Schedule",
                        "due": "Due",
                        "unverified": "Requires verification",
                        "correlation_id": "Correlation ID",
                        "attributes": "Attributes",
                        "location": "Location",
                        "asset": "Asset",
                        "category": "Category",
                        "fault_count": "Fault count",
                        "lease_id": "Lease contract"
                      },
                      "display_fields": [
                        "name",
                        "support_group",
                        "owned_by",
                        "sys_id"
                      ],
                      "record_url": "/cmdb_ci.do?sysparm_query=sys_id={sys_id}"
                    },
                    "impacted_service": {
                      "count": 0,
                      "data": [],
                      "link": {
                        "list": "/task_cmdb_ci_service_list.do?sysparm_nameofstack=mim_wb_impacted_service&sysparm_query=task%3D8c362b8c1bd000103dc38515ec4bcbd8",
                        "edit": "/sys_m2m_template.do?sys_is_list=true&sys_is_related_list=true&sys_target=task_cmdb_ci_service&sysparm_checked_items=&sysparm_collection=incident&sysparm_collectionID=8c362b8c1bd000103dc38515ec4bcbd8&sysparm_collection_key=task&sysparm_collection_label=Impacted+Services&sysparm_collection_related_field=cmdb_ci_service&sysparm_collection_related_file=cmdb_ci&sysparm_collection_relationship=&sysparm_fixed_query=&sysparm_group_sort=&sysparm_list_css=&sysparm_m2m_ref=task_cmdb_ci_service&sysparm_query=&sysparm_stack=no&sysparm_target=&sysparm_view="
                      },
                      "can_add": true,
                      "labels": {
                        "skip_sync": "Skip sync",
                        "operational_status": "Operational status",
                        "sys_updated_on": "Updated",
                        "discovery_source": "Discovery source",
                        "first_discovered": "First discovered",
                        "sys_updated_by": "Updated by",
                        "due_in": "Due in",
                        "sys_created_on": "Created",
                        "sys_domain": "Domain",
                        "install_date": "Installed",
                        "invoice_number": "Invoice number",
                        "gl_account": "GL account",
                        "sys_created_by": "Created by",
                        "warranty_expiration": "Warranty expiration",
                        "asset_tag": "Asset tag",
                        "fqdn": "Fully qualified domain name",
                        "change_control": "Approval group",
                        "owned_by": "Owned by",
                        "checked_out": "Checked out",
                        "sys_domain_path": "Domain Path",
                        "delivery_date": "Order received",
                        "maintenance_schedule": "Maintenance schedule",
                        "install_status": "Status",
                        "cost_center": "Cost center",
                        "supported_by": "Supported by",
                        "dns_domain": "DNS Domain",
                        "name": "Name",
                        "assigned": "Assigned",
                        "purchase_date": "Purchased",
                        "subcategory": "Subcategory",
                        "short_description": "Description",
                        "assignment_group": "Assignment group",
                        "managed_by": "Managed by",
                        "last_discovered": "Most recent discovery",
                        "can_print": "Can Print",
                        "sys_class_name": "Class",
                        "manufacturer": "Manufacturer",
                        "po_number": "PO number",
                        "checked_in": "Checked in",
                        "sys_class_path": "Sys class path",
                        "vendor": "Vendor",
                        "mac_address": "MAC Address",
                        "company": "Company",
                        "model_number": "Model number",
                        "justification": "Justification",
                        "department": "Department",
                        "assigned_to": "Assigned to",
                        "start_date": "Start date",
                        "cost": "Cost",
                        "comments": "Comments",
                        "sys_mod_count": "Updates",
                        "serial_number": "Serial number",
                        "monitor": "Monitor",
                        "model_id": "Model ID",
                        "ip_address": "IP Address",
                        "duplicate_of": "Duplicate Of",
                        "sys_tags": "Tags",
                        "cost_cc": "Cost currency",
                        "support_group": "Support group",
                        "order_date": "Ordered",
                        "schedule": "Schedule",
                        "due": "Due",
                        "unverified": "Requires verification",
                        "correlation_id": "Correlation ID",
                        "attributes": "Attributes",
                        "location": "Location",
                        "asset": "Asset",
                        "category": "Category",
                        "fault_count": "Fault count",
                        "lease_id": "Lease contract"
                      },
                      "display_fields": [
                        "name",
                        "business_criticality",
                        "owned_by",
                        "sys_id"
                      ],
                      "record_url": "/cmdb_ci.do?sysparm_query=sys_id={sys_id}"
                    },
                    "incident_task": {
                      "count": 0,
                      "data": [],
                      "link": {
                        "list": "/incident_task_list.do?sysparm_nameofstack=mim_wb_incident_task&sysparm_query=incident%3D8c362b8c1bd000103dc38515ec4bcbd8"
                      },
                      "can_create": true,
                      "labels": {
                        "parent": "Parent",
                        "made_sla": "Made SLA",
                        "watch_list": "Watch list",
                        "upon_reject": "Upon reject",
                        "sys_updated_on": "Updated",
                        "approval_history": "Approval history",
                        "skills": "Skills",
                        "number": "Number",
                        "sys_updated_by": "Updated by",
                        "opened_by": "Opened by",
                        "user_input": "User input",
                        "sys_created_on": "Created",
                        "sys_domain": "Domain",
                        "state": "State",
                        "sys_created_by": "Created by",
                        "knowledge": "Knowledge",
                        "order": "Order",
                        "closed_at": "Closed",
                        "cmdb_ci": "Configuration item",
                        "delivery_plan": "Delivery plan",
                        "impact": "Impact",
                        "contract": "Contract",
                        "active": "Active",
                        "work_notes_list": "Work notes list",
                        "business_service": "Service",
                        "priority": "Priority",
                        "sys_domain_path": "Domain Path",
                        "time_worked": "Time worked",
                        "rejection_goto": "Rejection goto",
                        "expected_start": "Expected start",
                        "opened_at": "Opened",
                        "business_duration": "Business duration",
                        "group_list": "Group list",
                        "work_end": "Actual end",
                        "approval_set": "Approval set",
                        "wf_activity": "Workflow activity",
                        "work_notes": "Work notes",
                        "short_description": "Short description",
                        "correlation_display": "Correlation display",
                        "work_start": "Actual start",
                        "delivery_task": "Delivery task",
                        "assignment_group": "Assignment group",
                        "additional_assignee_list": "Additional assignee list",
                        "description": "Description",
                        "calendar_duration": "Duration",
                        "sys_class_name": "Task type",
                        "service_offering": "Service offering",
                        "close_notes": "Close notes",
                        "closed_by": "Closed by",
                        "follow_up": "Follow up",
                        "contact_type": "Contact type",
                        "urgency": "Urgency",
                        "company": "Company",
                        "reassignment_count": "Reassignment count",
                        "activity_due": "Activity due",
                        "assigned_to": "Assigned to",
                        "variables": "Variables",
                        "comments": "Additional comments",
                        "sla_due": "SLA due",
                        "approval": "Approval",
                        "comments_and_work_notes": "Comments and Work notes",
                        "due_date": "Due date",
                        "sys_mod_count": "Updates",
                        "sys_tags": "Tags",
                        "escalation": "Escalation",
                        "upon_approval": "Upon approval",
                        "correlation_id": "Correlation ID",
                        "location": "Location",
                        "incident": "Incident"
                      },
                      "display_fields": [
                        "number",
                        "short_description",
                        "assigned_to",
                        "sys_id"
                      ],
                      "record_url": "/incident_task.do?sysparm_query=sys_id={sys_id}"
                    },
                    "outage": {
                      "count": 0,
                      "data": [],
                      "link": {
                        "list": "/task_outage_list.do?sysparm_nameofstack=mim_wb_outage&sysparm_query=task%3D8c362b8c1bd000103dc38515ec4bcbd8"
                      },
                      "can_create": true,
                      "labels": {
                        "short_description": "Short description",
                        "cmdb_ci": "Configuration Item",
                        "sys_mod_count": "Updates",
                        "sys_updated_on": "Updated",
                        "type": "Type",
                        "sys_tags": "Tags",
                        "duration": "Duration",
                        "sys_updated_by": "Updated by",
                        "sys_created_on": "Created",
                        "end": "End",
                        "details": "Details",
                        "task_number": "Task number",
                        "begin": "Begin",
                        "sys_created_by": "Created by"
                      },
                      "display_fields": [
                        "cmdb_ci",
                        "type",
                        "begin",
                        "end",
                        "sys_id"
                      ],
                      "record_url": "/cmdb_ci_outage.do?sysparm_query=sys_id={sys_id}"
                    },
                    "affected_location": {
                      "count": 0,
                      "data": [],
                      "link": {
                        "list": "/task_location_list.do?sysparm_nameofstack=mim_wb_affected_location&sysparm_query=task%3D8c362b8c1bd000103dc38515ec4bcbd8"
                      },
                      "can_add": true,
                      "labels": {
                        "country": "Country",
                        "parent": "Parent",
                        "city": "City",
                        "latitude": "Latitude",
                        "sys_updated_on": "Updated",
                        "type": "Type",
                        "sys_updated_by": "Updated by",
                        "street": "Street",
                        "stock_room": "Stock room",
                        "sys_created_on": "Created",
                        "contact": "Contact",
                        "phone_territory": "Phone territory",
                        "company": "Company",
                        "lat_long_error": "Lat long error",
                        "state": "State / Province",
                        "sys_created_by": "Created by",
                        "consumer": "Consumer",
                        "longitude": "Longitude",
                        "zip": "Zip / Postal Code",
                        "sys_mod_count": "Updates",
                        "time_zone": "Time zone",
                        "sys_tags": "Tags",
                        "full_name": "Full name",
                        "phone": "Phone",
                        "fax_phone": "Fax phone",
                        "name": "Name",
                        "account": "Account",
                        "primary": "Primary"
                      },
                      "display_fields": [
                        "name",
                        "city",
                        "country",
                        "sys_id"
                      ],
                      "record_url": "/cmn_location.do?sysparm_query=sys_id={sys_id}"
                    },
                    "refresh_services_allowed": true
                  }
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "incidentId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "incidentId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_major_inc_mgmt/mim/state/{incidentId}": {
      "post": {
        "tags": [
          "MajorIncidentManagement"
        ],
        "operationId": "createMajorIncident",
        "description": "The parameters and request body are for method: createMajorIncident. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "incidentId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "incidentId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/risk_copy_asmt": {
      "post": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "createChangeRequestRiskAssessment",
        "description": "The parameters and request body are for method: createChangeRequestRiskAssessment. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "string"
              },
              "example": "riskAssessment"
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeId}/approvals": {
      "patch": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "autoApproveChangeRequest",
        "description": "The parameters and request body are for method: autoApproveChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "string"
              },
              "example": "approval"
            }
          }
        }
      }
    },
    "/sn_chg_rest/change": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeRequest",
        "description": "The parameters and request body are for method: getChangeRequest. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysparmQueryKeyValuePairs",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "order",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "sysparmOffset",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "textSearch",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "post": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "createChangeRequestRecord",
        "description": "The parameters and request body are for method: createChangeRequestRecord. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysparmQueryKeyValuePairs",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "changeModel",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "encryptedFields",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "queryType",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/ci/{cmdbCiSysId}/schedule": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getConfigurationItemSchedule",
        "description": "The parameters and request body are for method: getConfigurationItemSchedule. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "cmdbCiSysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "cmdbCiSysId",
              "type": "string"
            }
          },
          {
            "name": "durationInSeconds",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "plannedStartTime",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/emergency/{sysId}": {
      "patch": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "updateEmergencyChangeRequestById",
        "description": "The parameters and request body are for method: updateEmergencyChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "sysId",
              "type": "string"
            }
          },
          {
            "name": "sysparmQueryKeyValuePairs",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/model": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeModel",
        "description": "The parameters and request body are for method: getChangeModel. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysparmQueryKeyValuePairs",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "order",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "sysparmOffset",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "textSearch",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/model/{sysId}": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeModelById",
        "description": "The parameters and request body are for method: getChangeModelById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "sysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/worker/{sysId}": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeWorkerById",
        "description": "The parameters and request body are for method: getChangeWorkerById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "sysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{sysId}": {
      "patch": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "updateChangeRequestById",
        "description": "The parameters and request body are for method: updateChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "sysId",
              "type": "string"
            }
          },
          {
            "name": "sysparmQueryKeyValuePairs",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "encryptedFields",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "delete": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "deleteChangeRequestById",
        "description": "The parameters and request body are for method: deleteChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "sysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      },
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeRequestRecordById",
        "description": "The parameters and request body are for method: getChangeRequestRecordById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "sysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeSysId}/ci": {
      "post": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "addChangeRequestConfigurationItem",
        "description": "The parameters and request body are for method: addChangeRequestConfigurationItem. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeSysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeSysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      },
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeRequestConfigurationItems",
        "description": "The parameters and request body are for method: getChangeRequestConfigurationItems. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeSysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeSysId",
              "type": "string"
            }
          },
          {
            "name": "associationType",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "sysparmQueryKeyValuePairs",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "sysparmLimit",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "sysparmOffset",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeSysId}/nextstates": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeRequestNextStates",
        "description": "The parameters and request body are for method: getChangeRequestNextStates. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeSysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeSysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeSysId}/refresh_impacted_services": {
      "post": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "refreshChangeRequestImpactedServices",
        "description": "The parameters and request body are for method: refreshChangeRequestImpactedServices. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeSysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeSysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeSysId}/schedule": {
      "get": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "getChangeRequestSchedule",
        "description": "The parameters and request body are for method: getChangeRequestSchedule. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeSysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeSysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              },
              "example": {}
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeSysId}/schedule/first_available": {
      "patch": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "updateChangeRequestFirstAvailableSchedule",
        "description": "The parameters and request body are for method: updateChangeRequestFirstAvailableSchedule. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeSysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeSysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{changeSysId}/task/{taskSysId}": {
      "patch": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "updateChangeTaskByTaskId",
        "description": "The parameters and request body are for method: updateChangeTaskByTaskId. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "changeSysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "changeSysId",
              "type": "string"
            }
          },
          {
            "name": "taskSysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "taskSysId",
              "type": "string"
            }
          },
          {
            "name": "sysparmQueryKeyValuePairs",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/{sysId}/risk": {
      "patch": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "updateChangeRequestRisk",
        "description": "The parameters and request body are for method: updateChangeRequestRisk. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "sysId",
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    },
    "/sn_chg_rest/change/standard/{sysId}": {
      "patch": {
        "tags": [
          "ChangeManagement"
        ],
        "operationId": "updateStandardChangeRequestById",
        "description": "The parameters and request body are for method: updateStandardChangeRequestById. Same endpoint also used in methods:",
        "responses": {
          "200": {
            "description": "Successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "title": "result",
                  "type": "object"
                }
              }
            }
          }
        },
        "parameters": [
          {
            "name": "sysId",
            "in": "path",
            "required": true,
            "schema": {
              "title": "sysId",
              "type": "string"
            }
          },
          {
            "name": "sysparmQueryKeyValuePairs",
            "in": "query",
            "required": true,
            "schema": {
              "type": "string"
            }
          }
        ],
        "requestBody": {
          "description": "indeterminate body object",
          "content": {
            "application/json": {
              "schema": {
                "type": "object"
              }
            }
          }
        }
      }
    }
  },
  "components": {
    "schemas": {}
  }
}