[
  {
    "problem": {
      "id": "10000",
      "number": "1000",
      "name": "Problem Name",
      "description": "description",
      "state": "New",
      "root_cause": "Root cause description",
      "symptoms": "Symptoms description",
      "workaround": "workaround description",
      "site": {
        "id": "1",
        "name": "Austin TX, USA",
        "location": "AUS",
        "description": "",
        "time_zone": ""
      },
      "department": {
        "id": "1",
        "name": "Support",
        "description": "",
        "default_assignee_id": "1"
      },
      "priority": "High",
      "created_by": {
        "id": "1",
        "account_id": "1",
        "user_id": "1",
        "email": "john.doe@email.com",
        "name": "John Doe",
        "disabled": false,
        "avatar": {
          "type": "initials",
          "color": "#fd4165",
          "initials": "JD"
        }
      },
      "assignee": {
        "group_id": "1",
        "is_user": "true",
        "id": "1",
        "name": "John Doe",
        "email": "john.doe@email.com",
        "avatar": {
          "type": "initials",
          "color": "#fd4165",
          "initials": "JD"
        }
      },
      "requester": {
        "id": "1",
        "account_id": "1",
        "user_id": "1",
        "email": "john.doe@email.com",
        "name": "John Doe",
        "disabled": false,
        "avatar": {
          "type": "initials",
          "color": "#fd4165",
          "initials": "JD"
        }
      },
      "custom_fields_values": [
        {
          "id": "10",
          "custom_field_id": "1",
          "name": "Text custom field",
          "value": "content",
          "options": "",
          "type_name": "Text"
        },
        {
          "id": "100",
          "custom_field_id": "2",
          "name": "User custom field",
          "value": "1",
          "options": "",
          "type_name": "User",
          "user": {
            "group_id": 1,
            "is_user": true,
            "id": 1,
            "name": "John Doe",
            "email": "john.doe@email.com"
          }
        }
      ],
      "tags": [
        {
          "id": 1,
          "name": "tag1",
          "taggings_count": 1
        }
      ],
      "incidents": [
        {
          "id": "100",
          "href": "https://mydomain.com/incidents/100"
        }
      ],
      "changes": [
        {
          "id": "100",
          "href": "https://mydomain.com/changes/100"
        }
      ],
      "configuration_items": [
        {
          "id": "100",
          "href": "https://mydomain.com/configuration_items/100"
        }
      ]
    }
  }
]