{
  "incident": {
    "id": "10000",
    "number": "1000",
    "name": "Incident Name",
    "description": "description",
    "state": "New",
    "site": {
      "id": "1",
      "name": "Austin TX, USA",
      "location": "AUS",
      "description": "",
      "time_zone": ""
    },
    "department": {
      "id": "1",
      "name": "Support",
      "description": "",
      "default_assignee_id": "1"
    },
    "category": {
      "id": "10000",
      "name": "Facilities",
      "default_tags": "tagA, tagB",
      "parent_id": "null",
      "default_assignee_id": "1"
    },
    "subcategory": {
      "id": "1000",
      "name": "Equipment",
      "default_tags": "",
      "parent_id": "10000",
      "default_assignee_id": "1"
    },
    "priority": "High",
    "assignee": {
      "group_id": "1",
      "is_user": "true",
      "id": "1",
      "name": "John Doe",
      "email": "john.doe@email.com",
      "avatar": {
        "type": "initials",
        "color": "#fd4165",
        "initials": "JD"
      }
    },
    "requester": {
      "id": "1",
      "account_id": "1",
      "user_id": "1",
      "email": "john.doe@email.com",
      "name": "John Doe",
      "disabled": false,
      "avatar": {
        "type": "initials",
        "color": "#fd4165",
        "initials": "JD"
      }
    },
    "custom_fields_values": [
      {
        "id": "10",
        "custom_field_id": "1",
        "name": "Text custom field",
        "value": "content",
        "options": "",
        "type_name": "Text"
      },
      {
        "id": "100",
        "custom_field_id": "2",
        "name": "User custom field",
        "value": "1",
        "options": "",
        "type_name": "User",
        "user": {
          "group_id": 1,
          "is_user": true,
          "id": 1,
          "name": "John Doe",
          "email": "john.doe@email.com"
        }
      }
    ],
    "due_at": "2025-01-01T00:00:00.000+01:00",
    "origin": "api",
    "incidents": [
      {
        "id": "100",
        "href": "https://mydomain.com/incidents/100"
      }
    ],
    "problems": [
      {
        "id": "100",
        "href": "https://mydomain.com/problems/100"
      }
    ],
    "changes": [
      {
        "id": "100",
        "href": "https://mydomain.com/changes/100"
      }
    ],
    "solutions": [
      {
        "id": "100",
        "href": "https://mydomain.com/solutions/100"
      }
    ],
    "releases": [
      {
        "id": "100",
        "href": "https://mydomain.com/releases/100"
      }
    ],
    "configuration_items": [
      {
        "id": "100",
        "href": "https://mydomain.com/configuration_items/100"
      }
    ],
    "is_service_request": false,
    "cc": [
      "jane.doe@email.com"
    ]
  }
}