# Escalation Matrix

## Triggers

- Gate failures beyond threshold
- Aged risks without owner updates
- Regulatory or legal impact

## Contacts

| Level | Role | Contact | Hours | Response target |
|-------|------|---------|-------|-----------------|
| 1 | Project Manager | `email` | 9–5 | 24h |
| 2 | Executive Orchestrator | `email` | 9–5 | 12h |
| 3 | Security/Privacy Lead | `email` | on call | 4h |
| 4 | Steering Committee | `email` | ad hoc | 48h |

## Procedure

1. Record issue with timestamp and impact
2. Notify level 1; wait response target
3. Escalate to next level with context packet
4. Log resolution and update registry