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1# Contributing to AG Grid Enterprise
2
3AG Grid Enterprise is copyright commercial software. If you provide a PR, you must also state that you agree to the following:
4
5# Retention of Intellectual Property Rights for AG Grid Enterprise component
6
71.DEFINITIONS
8
9“the Software” means the AG Grid Enterprise software as location the the repository
10https://github.com/ag-grid/ag-grid-enterprise.
11
12“Software Rights” means all intellectual property rights inherent in or relating to the Software,
13which include, but are not limited to, all copyright, patent rights, all rights in relation to registered
14and unregistered trademarks (including service marks) and confidential information (including trade secrets
15and know-how)
16
172.RETENTION OF INTELLECTUAL PROPERTY RIGHTS
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19AG GRID LTD reserve ownership of all software rights for the software. Upon contributing to the software
20you agree to grant AG GRID LTD all software rights free of charge. You acknowledge that all software rights
21will belong to AG GRID LTD and will not seek payment. AG GRID LTD reserve the right to do with the software
22what it wishes. AG GRID LTD is under no obligation as to what it does with the contributed software.
23
24- [Question or Problem?](#question)
25- [Issues and Bugs](#issue)
26- [Feature Requests](#feature)
27- [Submission Guidelines](#submit)
28- [Coding Rules](#rules)
29- [Commit Message Guidelines](#commit)
30- [Signing the CLA](#cla)
31
32## <a name="question"></a> Got a Question or Problem?
33
34Please, do not open issues for general support questions as we want to keep GitHub issues for bug reports and feature requests. You've got much better chances of getting your question answered on [StackOverflow](https://stackoverflow.com/questions/tagged/ag-grid) where the questions should be tagged with tag `ag-grid`.
35
36If you're using the Enterprise version of AG Grid (ag-grid-enterprise), then you should use our [Support Portal](https://ag-grid.zendesk.com/) - you'll get a much quicker response there. Please contact accounts@ag-grid.com for access.
37
38To save your and our time we will be systematically closing all the issues that are requests for general support (for AG Grid Community) and redirecting people to StackOverflow.
39
40## <a name="issue"></a> Found a Bug?
41
42If you find a bug in the source code, you can help us by
43[submitting an issue](#submit-issue) to our [GitHub Repository][github].
44
45## <a name="feature"></a> Missing a Feature?
46
47You can _request_ a new feature by [submitting an issue](#submit-issue) to our GitHub
48Repository.
49
50## <a name="submit"></a> Submission Guidelines
51
52### <a name="submit-issue"></a> Submitting an Issue
53
54Before you submit an issue, please search the issue tracker, maybe an issue for your problem already exists and the discussion might inform you of workarounds readily available.
55
56We want to fix all the issues as soon as possible, but before fixing a bug we need to reproduce and confirm it. In order to reproduce bugs we will systematically ask you to provide a minimal reproduction scenario using http://plnkr.co. Having a live, reproducible scenario gives us wealth of important information without going back & forth to you with additional questions like:
57
58- version of AG Grid Enterprise used
59- 3rd-party libraries and their versions
60- and most importantly - a use-case that fails
61
62A minimal reproduce scenario using http://plnkr.co/ allows us to quickly confirm a bug (or point out coding problem) as well as confirm that we are fixing the right problem. If plunker is not a suitable way to demonstrate the problem (for example for issues related to our npm packaging), please create a standalone git repository demonstrating the problem.
63
64We will be insisting on a minimal reproduce scenario in order to save maintainers time and ultimately be able to fix more bugs. Interestingly, from our experience users often find coding problems themselves while preparing a minimal plunk. We understand that sometimes it might be hard to extract essentials bits of code from a larger code-base but we really need to isolate the problem before we can fix it.
65
66You can file new issues by filling out our [new issue form](https://github.com/ag-grid/ag-grid-enterprise/issues/new).
67
68[github]: https://github.com/ag-grid/ag-grid-enterprise
69[jsfiddle]: http://jsfiddle.net
70[plunker]: http://plnkr.co/edit
71[runnable]: http://runnable.com
72[stackoverflow]: http://stackoverflow.com/questions/tagged/ag-grid