{
  "filetype": {
    "sn_hr_core_case": {
      "icon": "case",
      "captions": {
        "en": "HR Case",
        "fr": "Requête RH"
      }
    },
    "sc_cat_item": {
      "icon": "custom",
      "captions": {
        "en": "Catalog Item",
        "fr": "Item du Catalogue"
      }
    },
    "sn_customerservice_case": {
      "icon": "case",
      "captions": {
        "en": "Case",
        "fr": "Requête"
      }
    },
    "kb_social_qa_answer": {
      "icon": "list",
      "captions": {
        "en": "Answer",
        "fr": "Réponse"
      }
    },
    "kb_social_qa_question": {
      "icon": "list",
      "captions": {
        "en": "Question",
        "fr": "Question"
      }
    },
    "kb_social_qa_comment": {
      "icon": "list",
      "captions": {
        "en": "Comment",
        "fr": "Commentaire"
      }
    },
    "incident": {
      "icon": "case",
      "captions": {
        "en": "Incident",
        "fr": "Incident"
      }
    },
    "kb_knowledge": {
      "icon": "kb",
      "captions": {
        "en": "Knowledge Article",
        "fr": "Article"
      }
    }
  }
}