{ "billNumber": "c472bb8e7f19009aa5da0e79c94bc47f", "billDate": "2012 02 23", "fromDate": "2012 01 25", "toDate": "2012 02 21", "accountNumber": "0358369016", "supplierCode": "NGE", "loginID": "50c00afa372354000000001c", "supplierID": "50c00af9372354000000000b", "customerID": "50c00afa372354000000001b", "hash": "23af61ea65266aa79d4f3fffbb4c2fc119d71b29", "textPages": [ " SERVICE FOR BILLING PERIOD PAGE 1 of 2\n U MASS LOWELL\n Jan 25, 2012 to Feb 21, 2012\n 61 E MEADOW LN APT 7\n LOWELL MA 01854 ACCOUNT NUMBER\n\n 03583-69016 Mar 18, 2012 $ 103.39\nwww.nationalgridus.com\n CUSTOMER SERVICE\n 1-800-322-3223 DID YOU FORGET?\n CREDIT DEPARTMENT\n The total amount due includes an unpaid balance from a previous bill. If you have already\n 1-888-211-1313\n paid this balance, please disregard this message. Thank You.\n POWER OUTAGE OR DOWNED LINE\n 1-800-465-1212 ACCOUNT BALANCE\n EMAIL BILLING INQUIRES\n customerservice@us.ngrid.com Previous Balance 62.48\n CORRESPONDENCE ADDRESS Payment Received No payments have been received during this billing period - 0.00\n PO Box 960\n Northborough, MA 01532-0960 Balance Forward 62.48\n ELECTRIC PAYMENT ADDRESS Current Charges + 40.91\n PO Box 11737\n Amount Due $ 103.39\n Newark, NJ 07101-4737\n IMPORTANT NOTICE: Effective January 2, 2012, business hours for our New\n DATE BILL ISSUED England Customer Service Call Centers will be Monday through Friday 7 a.m. to\n Feb 23, 2012 5 p.m. As always, emergency support is available 24 hours a day, seven days a\n week.\n\n GO PAPERLESS: You\"ll help yourself and the environment by signing up to\n manage your bills online at www.nationalgridus.com/gopaperless.\n\n\n DETAIL OF CURRENT CHARGES\n\n Delivery Services\n\n Service Period No. of days Current Reading - Previous Reading = Total Usage\n\n Jan 25 - Feb 21 27 82132 Actual 81863 Actual 269 kWh\n METER NUMBER 72908992 NEXT SCHEDULED READ DATE Mar 26\n RATE Residential Regular R-1\n ELECTRIC USAGE HISTORY (kWh)\n 450 Customer Charge 4.00\n 360\n Dist Chg First 269 KWH 0.03117 x 269 kWh 8.38\n 270\n 180 Transition Charge 0.00013 x 269 kWh 0.04\n 90 Transmission Charge 0.01615 x 269 kWh 4.34\n 0\n FMAM J J A SOND J F Energy Efficiency Chg 0.00667 x 269 kWh 1.79\n 11 12\n Renewable Energy Chg 0.0005 x 269 kWh 0.13\n Daily Averages Feb 11 Feb 12\n kWh 13.4 10.0 Total Delivery Services $ 18.68\n Cost $ 1.95 $ 1.51\n\n\n Actual Estimated KEEP THIS PORTION FOR YOUR RECORDS.\n\n\n RETURN THIS PORTION WITH YOUR PAYMENT.\n\n\n ACCOUNT NUMBER\n\n 03583-69016 Mar 18, 2012 $ 103.39 includes amount past due\n\n PO Box 960\n Northborough MA 01532\n\n\n\n\n U MASS LOWELL Please do not mail payment\n 1 UNIVERSITY AVE A separate Summary Bill has been\n LOWELL MA 01854-2827 65884 submitted for payment.\n\f", " SERVICE FOR BILLING PERIOD PAGE 2 of 2\n U MASS LOWELL Jan 25, 2012 to Feb 21, 2012\n 61 E MEADOW LN APT 7\n LOWELL MA 01854 ACCOUNT NUMBER\n\n 03583-69016 Mar 18, 2012 $ 103.39\n\nEnrollment Information\n Supply Services\nTo enroll with a supplier or change to\nanother supplier, you will need the SUPPLIER National Grid\nfollowing information about your account:\nLoadzone WCMA\nAcct No: 03583-69016 Cycle: 18, U MA Basic Service Fixed 0.08265 x 269 kWh 22.23\n Total Supply Services $ 22.23\nElectric Usage History\nMonth kWh Month kWh\nFeb 11 374 Sep 11 188\nMar 11 392 Oct 11 161\nApr 11 317 Nov 11 200\nMay 11 156 Dec 11 134\nJun 11 197 Jan 12 426\nJul 11 277 Feb 12 269\nAug 11 166\n\n\n\n\nPayment Plans are Available for Four or Explanation of General Billing Terms Delivery Service Charges are comprised of:\nMore Months. Please Contact Us at\n KWH: Kilowatt-hour, a basic unit of electricity used. Customer Charge: The cost of providing customer\n1-888-211-1313.\n Off-Peak: Period of time when the need or demand for related service such as metering, meter reading and\nAviso importante! Si usted no entiende electricity on the Company\"s system is low, such as late billing. These fixed costs are unaffected by the actual\neste aviso, llame a la compania al: evenings, weekends and holidays. amount of electricity you use.\n1-800-322-3223. Peak: Period of time when the need or demand for Distribution Charge: The cost of delivering electricity\n electricity on the Company\"s system is high, normally from the beginning of the Company\"s distribution system\nRight to Dispute Your Bill during the day, Monday through Friday, excluding to your home or business.\n holidays. Transition Charge: Company payments to its wholesale\nIf you believe your bill is inaccurate or Estimated Bill: A bill which is calculated based on your supplier for terminating its wholesale arrangements.\nyou wish to dispute all or part of your bill, typical monthly usage rather than on an actual meter Transmission Charge: The cost of delivering electricity\nplease contact: National Grid at reading. It is usually rendered when we are unable to from the generation company to the beginning of the\n1-800- 322-3223 and request an read your meter. Company\"s distribution system.\ninvestigation by a Company Complaint Meter Multiplier: A number by which the usage on\nOfficer. If you are not satisfied with the certain meters must be multiplied by to obtain the total Energy Efficiency Charge: The cost of energy\nwritten decision or did not receive a usage. efficiency program services offered by the Company.\nwritten decision within 30 days, you have Demand Charge: The cost of providing electrical Renewable Energy Charge: A charge to fund initiatives\nthe right to appeal to the transmission and distribution equipment to accommodate for communicating the benefits of renewable energy and\nMassachusetts Department of Public your largest electrical load. fostering formation, growth, expansion and retention of\nUtilities, Consumer Division, renewable energy and related enterprises.\nOne South Station, Boston, MA 02110. Supplier Service Charges are comprised of:\nTelephone 617-737-2836 or\n Generation Charge: The charge(s) to provide electricity\n1-877-886-5066.\n and other services to the customer by a supplier.\nDepartment of Public Utilities\nDPU regulations provide that a company Right To Electric Service\nmay not terminate electric service for\n If you have a financial hardship you (or anyone presently • You have a child under twelve monthsold living in\nfailure to pay any portion of a bill when a\n and normally living in your home) have a Right to Electric that home.\ncustomer complaint or appeal is pending.\n Service in the following situations: • Between November 15 and March 15 if your service\n • During serious illness: Contact your physician or Board is heat related.\nArrearage Management Program\n of Health and have them telephone the Company • Elderly Household: If all residents in your household\n(AMP) immediately at 1-888-211-1313. Within seven (7) days of are 65 years of age or older; or a minor (under the age\n the phone call your physician or Board of Health must of 18), the Company can not terminate your service for\nAMP provides arrears forgiveness to certify in writing, to the Company, that serious illness failure to pay a past due bill without the approval of the\nincome-qualified residential customers. exists. The certificate protects against termination for 90 Massachusetts Department of Public Utilities (DPU).\nParticipants must accept and stay current days (180 days if chronic illness) and may be renewed. • For additional information on the right to electric\nwith monthly Budget Billing payments. Your failure to renew such certification of serious illness as service, please contact our Credit Department at\nFor complete details and an application, set out above may result in your service being terminated. 1-888-211-1313.\nvisit www.nationalgridus.com or call the\nnumber on the front. Questions:\n If you have questions or complaints regarding this bill or National Grid\"s service quality, please contact Customer\n Service at 1-800-322-3223. You may also contact the Massachusetts Department of Public Utilities, Consumer Division\n at 617-737-2836 or toll free at 1-877-886-5066 or web site www.mass.gov/dpu.\n\f" ] }