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- tagline, testing, 2. The tagline
- Target.com
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- landing page for search term Dora Dolls, How Do You Maintain Continuity in Online Advertising?
- temperaments
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- using in persona development, Logical Persona (Guardian)–Your Website from a Different Perspective, Caring Persona (Idealist), Your Website from a Different Perspective
- test hypotheses, Test Hypotheses
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- case study, increasing account sign-ups at YouTube, 49. Usability testing
- testimonials, 7. Testimonials
- testing, Testing: The Voice of Visitors–49. Usability testing, Testing: The Voice of Visitors, A/B Tests, Multivariate Tests, Multivariate Tests, What Type of Test Should You Conduct?, Creating a Successful Test, Test Hypotheses, 3. The search box, 4. Site navigation, 8. Video spokesperson, 12. Satisfaction guaranteed, 24. An engaging lead, 31. Pricing, 40. Side navigation, 48. The bounce-around effect, 48. The bounce-around effect, 49. Usability testing, 49. Usability testing, 49. Usability testing
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- A/B tests, A/B Tests
- basic website elements, 1. The header–General Layout Tests, 4. Site navigation, 8. Video spokesperson, 13. Social proof, General Layout Tests
- cart page and checkout process, The Cart Page and the Checkout Process–48. The bounce-around effect, 37. Assurance center, 42. Cart page and multiple checkout paths, 44. Continue shopping button, 45. Proceed to checkout button, 48. The bounce-around effect
- creating successful test, Creating a Successful Test–Test Hypotheses, Test Hypotheses, Test Hypotheses, Test Hypotheses
- determining type of test to conduct, What Type of Test Should You Conduct?
- follow-up experiments, Follow-up Experiments
- general layout, General Layout Tests–18. Effective copy, 18. Effective copy
- increasing account sign-ups at YouTube (case study), 49. Usability testing–49. Usability testing, 49. Usability testing, 49. Usability testing
- multivariate tests, Multivariate Tests
- product pages, 25. Micro and macro conversions–37. Assurance center, 37. Assurance center
- test results and confidence level, Multivariate Tests
- types of testing on websites, The Basics of Testing
- usability, 49. Usability testing
- time spent on a page or site, Time Spent on a Page/Site, Time Spent on a Page/Site, Time Spent on a Page/Site, Time Spent on a Page/Site
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- average time on site, measuring engagement, Internal Metrics
- based on traffic sources, Traffic Sources
- time on page calculation, Time Spent on a Page/Site
- time on site calculation, Time Spent on a Page/Site
- visitors from social media sites, Social media sites
- Toyota, advertising campaign following recalls, External Reputation
- Toys R Us, PPC ad for Dora Dolls search, How Do You Maintain Continuity in Online Advertising?
- traffic on websites
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- advertisiing media used to drive traffic, Traffic Medium
- breakdown of search traffic, Traffic Sources
- conversion rate breakdown based on traffic sources, Traffic Sources
- social media sites as source of, Social media sites
- sources of, Traffic Sources
- time spent on site based on traffic sources, Traffic Sources
- transaction abandonment, The Buying Decision and FUDs
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- addressing, using personas, Getting “Personal” with FUDs
- rate of, Common KPIs for Ecommerce Websites
- transaction rating email, Post-Purchase Evaluation
- trust, establishing with customers, From Confidence to Trust–Other Design Factors, From Confidence to Trust, Value Proposition, Continuity, Continuity, How Do You Maintain Continuity in Online Advertising?, Typical Problems When Maintaining Continuity, Congruency, Social Proof, Social Proof, Social Proof, External Reputation, External Reputation, Design Aspects, Other Design Factors, Other Design Factors
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- circle of trust, Getting “Personal” with FUDs
- congruency, Congruency–Social Proof, Congruency, Congruency, Social Proof
- continuity, Continuity–Typical Problems When Maintaining Continuity, Continuity, How Do You Maintain Continuity in Online Advertising?, Typical Problems When Maintaining Continuity, Typical Problems When Maintaining Continuity
- design, Design Aspects–Other Design Factors, Placing elements in the right place, Other Design Factors, Other Design Factors
- external reputation, External Reputation
- perils of social media, External Reputation
- social proof, Social Proof–External Reputation, Social Proof, Social Proof, External Reputation
- steps in process, From Confidence to Trust
- value propositions, Value Proposition–Continuity, Value Proposition, Value Proposition, Value Proposition, Value Proposition, Defining Your Value Proposition, Value Proposition Matrix, Value Proposition Matrix, Continuity
- TV buying guide from CNET, Buying guides and wizards
- Twitter, External Reputation, Twitter
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- measuring engagement on, Customer Reviews