{
  "labels": {
    "en": {
      "webchat": {
        "ChatButton": "Chat",
        "ChatStarted": "Chat Started",
        "ChatEnded": "Chat Ended",
        "AgentNameDefault": "Agent",
        "AgentConnected": "<%Agent%> Connected",
        "AgentDisconnected": "<%Agent%> Disconnected",
        "BotNameDefault": "Bot",
        "BotConnected": "<%Bot%> Connected",
        "BotDisconnected": "<%Bot%> Disconnected",
        "AgentTyping": "...",
        "AriaAgentTyping": "Agent is typing",
        "AgentUnavailable": "Sorry. There are no agents available. Please try later.",
        "ChatTitle": "Royal Resorts En",
        "ChatEnd": "X",
        "ChatClose": "X",
        "ChatMinimize": "Min",
        "ChatFormFirstName": "First Name",
        "ChatFormLastName": "Last Name",
        "ChatFormNickname": "Nickname",
        "ChatFormEmail": "Email",
        "ChatFormSubject": "Subject",
        "ChatFormPlaceholderFirstName": "Required",
        "ChatFormPlaceholderLastName": "Required",
        "ChatFormPlaceholderNickname": "Optional",
        "ChatFormPlaceholderEmail": "Optional",
        "ChatFormPlaceholderSubject": "Optional",
        "ChatFormSubmit": "Start Chat",
        "AriaChatFormSubmit": "Start Chat",
        "ChatFormCancel": "Cancel",
        "AriaChatFormCancel": "Cancel Chat",
        "ChatFormClose": "Close",
        "ChatInputPlaceholder": "Type your message here",
        "ChatInputSend": "Send",
        "AriaChatInputSend": "Send",
        "ChatEndQuestion": "Are you sure you want to end this chat session?",
        "ChatEndCancel": "Cancel",
        "ChatEndConfirm": "End chat",
        "AriaChatEndCancel": "Cancel",
        "AriaChatEndConfirm": "End",
        "ConfirmCloseWindow": "Are you sure you want to close chat?",
        "ConfirmCloseCancel": "Cancel",
        "ConfirmCloseConfirm": "Close",
        "AriaConfirmCloseCancel": "Cancel",
        "AriaConfirmCloseConfirm": "Close",
        "ActionsDownload": "Download transcript",
        "ActionsEmoji": "Send Emoji",
        "ActionsTransfer": "Transfer",
        "ActionsInvite": "Invite",
        "InstructionsTransfer": "Open this link on another device to transfer your chat session</br>></br><%link%>",
        "InstructionsInvite": "Share this link with another person to add them to this chat session</br></br><%link%>",
        "InviteTitle": "Need help?",
        "InviteBody": "Let us know if we can help out.",
        "InviteReject": "No thanks",
        "InviteAccept": "Start chat",
        "AriaInviteAccept": "Accept invite and start chat",
        "AriaInviteReject": "Reject invite",
        "ChatError": "There was a problem starting the chat session. Please retry.",
        "ChatErrorButton": "OK",
        "AriaChatErrorButton": "OK",
        "ChatErrorPrimaryButton": "Yes",
        "ChatErrorDefaultButton": "No",
        "AriaChatErrorPrimaryButton": "Yes",
        "AriaChatErrorDefaultButton": "No",
        "RestoreTimeoutTitle": "Chat ended",
        "RestoreTimeoutBody": "Your previous chat session has timed out. Would you like to start a new one?",
        "RestoreTimeoutReject": "No thanks",
        "RestoreTimeoutAccept": "Start chat",
        "AriaRestoreTimeoutAccept": "Accept invite and start chat",
        "AriaRestoreTimeoutReject": "Reject invite",
        "EndConfirmBody": "Would you really like to end your chat session?",
        "EndConfirmAccept": "End chat",
        "EndConfirmReject": "Cancel",
        "AriaEndConfirmAccept": "End chat",
        "AriaEndConfirmReject": "Cancel",
        "SurveyOfferQuestion": "Would you like to participate in a survey?",
        "ShowSurveyAccept": "Yes",
        "ShowSurveyReject": "No",
        "AriaShowSurveyAccept": "Yes",
        "AriaShowSurveyReject": "No",
        "UnreadMessagesTitle": "unread",
        "AriaYouSaid": "You said",
        "AriaSaid": "said",
        "AriaSystemSaid": "System said",
        "AriaWindowLabel": "Live Chat Window",
        "AriaMinimize": "Live Chat Minimize",
        "AriaMaximize": "Live Chat Maximize",
        "AriaClose": "Live Chat Close",
        "AriaEmojiStatusOpen": "Emoji picker dialog is opened",
        "AriaEmojiStatusClose": "Emoji picker dialog is closed",
        "AriaEmoji": "emoji",
        "AriaEmojiPicker": "Emoji Picker",
        "AriaCharRemaining": "Characters remaining",
        "AriaMessageInput": "Message box",
        "DayLabels": [
          "Sun",
          "Mon",
          "Tue",
          "Wed",
          "Thur",
          "Fri",
          "Sat"
        ],
        "MonthLabels": [
          "Jan",
          "Feb",
          "Mar",
          "Apr",
          "May",
          "Jun",
          "Jul",
          "Aug",
          "Sept",
          "Oct",
          "Nov",
          "Dec"
        ],
        "todayLabel": "Today",
        "Errors": {
          "204": "We're sorry but your message is too long. Please write a shorter message.",
          "240": "We're sorry but we cannot start a new chat at this time. Please try again later.",
          "401": "We're sorry but we are not able to authorize the chat session. Would you like to start a new chat?",
          "404": "We're sorry but we cannot find your previous chat session. Would you like to start a new chat?",
          "500": "We're sorry, an unexpected error occurred with the service. Would you like to close and start a new Chat?",
          "503": "We're sorry, the service is currently unavailable or busy. Would you like to close and start a new Chat again?",
          "ChatUnavailable": "We're sorry but we cannot start a new chat at this time. Please try again later.",
          "CriticalFault": "Your chat session has ended unexpectedly due to an unknown issue. We apologize for the inconvenience.",
          "StartFailed": "There was an issue starting your chat session. Please verify your connection and that you submitted all required information properly, then try again.",
          "MessageFailed": "Your message was not received successfully. Please try again.",
          "RestoreFailed": "We're sorry but we were unable to restore your chat session due to an unknown error.",
          "InviteFailed": "Unable to generate invite at this time. Please try again later.",
          "Disconnected": "<div style='text-align:center'>Connection lost</div>",
          "Reconnected": "<div style='text-align:center'>Connection restored</div>",
          "Generic": "<div style='text-align:center'>An unexpected error occurred.</div>",
          "purecloud-v2-sockets-400": "Sorry, something went wrong. Please verify your connection and that you submitted all required information properly, then try again.",
          "purecloud-v2-sockets-500": "We're are sorry, an unexpected error occurred with the service.",
          "purecloud-v2-sockets-503": "We're sorry, the service is currently unavailable."
        }
      }
    }
  },
  "form": {
    "form": {
      "autoSubmit": false,
      "firstname": "",
      "email": "",
      "subject": ""
    },
    "formJSON": {
      "wrapper": "<table></table>",
      "inputs": [
        {
          "id": "cx_webchat_form_firstname",
          "name": "firstname",
          "type": "text",
          "maxlength": "100",
          "placeholder": "Required",
          "label": "Name"
        },
        {
          "id": "cx_webchat_form_email",
          "name": "email",
          "type": "text",
          "maxlength": "100",
          "placeholder": "Required",
          "label": "Email"
        },
        {
          "id": "cx_webchat_form_subject",
          "name": "subject",
          "type": "textarea",
          "maxlength": "100",
          "placeholder": "",
          "label": "Subject",
          "wrapper": "<tr><th>{label}</th><td>{input}</td></tr>"
        }
      ]
    }
  }
}