import { Escalation, FunctionCall, FunctionCallStatus, HumanContact, HumanContactStatus } from './models';
export type AgentStore<T_Call, T_Status> = {
    add: (item: T_Call) => Promise<T_Call>;
    get: (call_id: string) => Promise<T_Call>;
    respond: (call_id: string, status: T_Status) => Promise<T_Call>;
    escalateEmail: (call_id: string, escalation: Escalation) => Promise<T_Call>;
};
export type AdminStore<T_Call, T_Status> = {
    respond: (call_id: string, status: T_Status) => Promise<void>;
    list: (call_id: string) => Promise<Iterable<T_Call>>;
};
export declare class HumanLayerException extends Error {
}
export type AgentBackend = {
    functions(): AgentStore<FunctionCall, FunctionCallStatus>;
    contacts(): AgentStore<HumanContact, HumanContactStatus>;
};
export type AdminBackend = {
    functions(): AdminStore<FunctionCall, FunctionCallStatus>;
    contacts(): AdminStore<HumanContact, HumanContactStatus>;
};