/**
 * This file was auto-generated by Fern from our API Definition.
 */
import * as Intercom from "../../../index";
/**
 * A Ticket Part represents a message in the ticket.
 */
export interface TicketPart {
    /** Always ticket_part */
    type: "ticket_part";
    /** The id representing the ticket part. */
    id: string;
    /** The type of ticket part. */
    part_type: string;
    /** The message body, which may contain HTML. */
    body?: string;
    /** The previous state of the ticket. */
    previous_ticket_state?: TicketPart.PreviousTicketState;
    /** The state of the ticket. */
    ticket_state: TicketPart.TicketState;
    /** The time the ticket part was created. */
    created_at: number;
    /** The last time the ticket part was updated. */
    updated_at?: number;
    /** The id of the admin that was assigned the ticket by this ticket_part (null if there has been no change in assignment.) */
    assigned_to?: Intercom.Reference;
    author?: Intercom.TicketPartAuthor;
    /** A list of attachments for the part. */
    attachments?: Intercom.PartAttachment[];
    /** The external id of the ticket part */
    external_id?: string;
    /** Whether or not the ticket part has been redacted. */
    redacted?: boolean;
}
export declare namespace TicketPart {
    /**
     * The previous state of the ticket.
     */
    type PreviousTicketState = "submitted" | "in_progress" | "waiting_on_customer" | "resolved";
    const PreviousTicketState: {
        readonly Submitted: "submitted";
        readonly InProgress: "in_progress";
        readonly WaitingOnCustomer: "waiting_on_customer";
        readonly Resolved: "resolved";
    };
    /**
     * The state of the ticket.
     */
    type TicketState = "submitted" | "in_progress" | "waiting_on_customer" | "resolved";
    const TicketState: {
        readonly Submitted: "submitted";
        readonly InProgress: "in_progress";
        readonly WaitingOnCustomer: "waiting_on_customer";
        readonly Resolved: "resolved";
    };
}