{
    "type": "object",
    "properties": {
        "conversation": {
            "type": "object",
            "properties": {
                "id": {
                    "type": "string",
                    "description": "Unique identifier for the conversation"
                },
                "locationId": {
                    "type": "string",
                    "description": "Location ID where the conversation belongs"
                },
                "contactId": {
                    "type": "string",
                    "description": "Contact ID associated with the conversation"
                },
                "type": {
                    "type": "string",
                    "enum": ["SMS", "Email", "WhatsApp", "Phone", "Voicemail", "Chat", "Review", "Facebook", "Instagram"],
                    "description": "Type of conversation"
                },
                "status": {
                    "type": "string",
                    "enum": ["open", "closed", "archived"],
                    "description": "Current status of the conversation"
                },
                "assignedTo": {
                    "type": "string",
                    "description": "User ID assigned to handle the conversation"
                },
                "lastMessageDate": {
                    "type": "string",
                    "format": "date-time",
                    "description": "Date and time of the last message"
                },
                "lastMessageType": {
                    "type": "string",
                    "description": "Type of the last message"
                },
                "lastMessageDirection": {
                    "type": "string",
                    "enum": ["inbound", "outbound"],
                    "description": "Direction of the last message"
                },
                "unreadCount": {
                    "type": "integer",
                    "description": "Number of unread messages"
                },
                "totalMessages": {
                    "type": "integer",
                    "description": "Total number of messages in the conversation"
                },
                "tags": {
                    "type": "array",
                    "items": {
                        "type": "string"
                    },
                    "description": "Tags associated with the conversation"
                },
                "customFields": {
                    "type": "object",
                    "description": "Custom fields associated with the conversation"
                },
                "createdAt": {
                    "type": "string",
                    "format": "date-time",
                    "description": "Conversation creation timestamp"
                },
                "updatedAt": {
                    "type": "string",
                    "format": "date-time",
                    "description": "Last update timestamp"
                },
                "contact": {
                    "type": "object",
                    "properties": {
                        "id": {
                            "type": "string",
                            "description": "Contact ID"
                        },
                        "name": {
                            "type": "string",
                            "description": "Contact name"
                        },
                        "email": {
                            "type": "string",
                            "description": "Contact email"
                        },
                        "phone": {
                            "type": "string",
                            "description": "Contact phone"
                        }
                    },
                    "description": "Contact information"
                }
            },
            "description": "Complete conversation details"
        }
    },
    "version": 1
}