export interface Contact {
    id: string;
    name?: string;
    phoneNumber?: string;
    email?: string;
    tags?: string[];
    stage?: string;
    segmentation?: string;
    assignedAgentId?: string;
    assignedAgentName?: string;
    owner?: string;
    isSolved?: boolean;
    variables?: Record<string, string>;
    createdAt?: string;
    updatedAt?: string;
}
export interface ContactFilter {
    tags?: string[];
    stage?: string;
    isSolved?: boolean;
    assignedAgentId?: string;
    search?: string;
}
export interface CreateContactParams {
    name?: string;
    phoneNumber?: string;
    email?: string;
    tags?: string[];
    stage?: string;
}
export interface UpdateContactParams {
    name?: string;
    phoneNumber?: string;
    email?: string;
}
export interface ContactsAPI {
    get(id: string): Promise<Contact>;
    list(params?: {
        filter?: ContactFilter;
        limit?: number;
        offset?: number;
    }): Promise<Contact[]>;
    search(params: {
        phone?: string;
        email?: string;
    }): Promise<Contact[]>;
    create(data: CreateContactParams): Promise<Contact>;
    update(id: string, data: UpdateContactParams): Promise<Contact>;
    delete(ids: string[]): Promise<void>;
    setVariable(contactId: string, code: string, value: string | null): Promise<void>;
    getVariable(contactId: string, code: string): Promise<string | null>;
    addTag(contactId: string, tag: string): Promise<void>;
    removeTag(contactId: string, tag: string): Promise<void>;
    setStage(contactId: string, stageId: string): Promise<void>;
    setSegmentation(contactId: string, segmentationId: string): Promise<void>;
    assignAgent(contactId: string, agentId: string): Promise<void>;
    resolve(contactId: string): Promise<void>;
}
export interface SendMessageParams {
    to: string;
    message: string;
}
export interface TemplateVariable {
    variable: string;
    value: string;
}
export interface TemplateFile {
    fileUrl: string;
    fileName: string;
}
export interface SendTemplateParams {
    to: string;
    template: string;
    variablesBody?: TemplateVariable[];
    variablesHeader?: TemplateVariable[];
    file?: TemplateFile;
}
export interface MessageResult {
    success?: boolean;
    messageId?: string;
}
export interface Message {
    id: string;
    content?: string;
    contentUrl?: string;
    from?: string;
    to?: string;
    timestamp?: string;
    type?: string;
    direction?: 'incoming' | 'outgoing';
}
export interface WhatsAppAPI {
    send(params: SendMessageParams): Promise<MessageResult>;
    sendTemplate(params: SendTemplateParams): Promise<MessageResult>;
    getHistory(contactId: string, params?: {
        limit?: number;
    }): Promise<Message[]>;
}
export interface Agent {
    id: string;
    name: string;
    description?: string;
    prompt: string;
    color?: string;
    enable?: boolean;
    tags?: string[];
}
export interface AgentResponse {
    answer: string;
    sources?: {
        title?: string;
        url?: string;
        content?: string;
    }[];
    actionsExecuted?: {
        name?: string;
        intent?: string;
        result?: unknown;
    }[];
}
export interface AgentsAPI {
    get(id: string): Promise<Agent>;
    list(): Promise<Agent[]>;
    chat(params: {
        agentId: string;
        question: string;
        sessionId: string;
    }): Promise<AgentResponse>;
}
export interface Conversation {
    contactId: string;
    isSolved: boolean;
    assignedAgentId?: string;
    assignedMemberId?: string;
    lastMessageAt?: string;
    unreadCount?: number;
}
export interface ConversationsAPI {
    get(contactId: string): Promise<Conversation>;
    getMessages(contactId: string, params?: {
        limit?: number;
    }): Promise<Message[]>;
    addNote(contactId: string, content: string): Promise<void>;
    resolve(contactId: string): Promise<void>;
    reopen(contactId: string): Promise<void>;
}
export interface WhatsAppTemplate {
    id: string;
    name: string;
    status: string;
    language?: string;
    category?: string;
    components?: unknown[];
}
export interface TemplatesAPI {
    list(): Promise<WhatsAppTemplate[]>;
    getActive(): Promise<WhatsAppTemplate[]>;
}
export interface WorkspaceVariable {
    code: string;
    name: string;
    type?: string;
}
export interface Tag {
    id: string;
    name: string;
    color?: string;
}
export interface Stage {
    id: string;
    name: string;
    order?: number;
}
export interface Member {
    id: string;
    name: string;
    email: string;
    role?: string;
}
export interface WorkspaceAPI {
    getVariables(): Promise<WorkspaceVariable[]>;
    getTags(): Promise<Tag[]>;
    getStages(): Promise<Stage[]>;
    getMembers(): Promise<Member[]>;
}
export interface KVSetOptions {
    /** TTL en segundos */
    ttl?: number;
}
export interface KVEntry {
    key: string;
    value: unknown;
}
export interface KVStore {
    get<T = string>(key: string): Promise<T | null>;
    set(key: string, value: unknown, options?: KVSetOptions): Promise<void>;
    delete(key: string): Promise<void>;
    list(prefix?: string): Promise<KVEntry[]>;
}
export interface Logger {
    info(message: string, data?: unknown): void;
    warn(message: string, data?: unknown): void;
    error(message: string, data?: unknown): void;
}
export interface PlazbotAPI {
    contacts: ContactsAPI;
    whatsapp: WhatsAppAPI;
    agents: AgentsAPI;
    conversations: ConversationsAPI;
    templates: TemplatesAPI;
    workspace: WorkspaceAPI;
    kv: KVStore;
    fetch(url: string, options?: RequestInit): Promise<Response>;
    log: Logger;
}