syntaxVersion: '2.1'
saasName: OpenPhone
createdAt: '2025-03-07'
version: '2025'
url: https://web.archive.org/web/20250307093649/https://www.openphone.com/pricing
tags:
- Core features
- Productivity & collaboration
- Integrations
- Admin & security
- Support
billing:
  monthly: 1.0
currency: USD
features:
  usAndCanadaCalling:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Core features
    type: DOMAIN
  usAndCanadaMessaging:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Core features
    type: DOMAIN
  internationalCalling:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Core features
    type: DOMAIN
  internationalMessaging:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Core features
    type: DOMAIN
  phoneNumbers:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Core features
    type: DOMAIN
  portPhoneNumbersFromOtherCarriers:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Core features
    type: DOMAIN
  sharedPhoneNumbers:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  snippets:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  aiMessageResponses:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: AUTOMATION
    automationType: BOT
  internalThreads:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  sharedContacts:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  contactNotes:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  businessHours:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  voicemailTranscripts:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  manualCallRecording:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  automaticCallRecording:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: AUTOMATION
    automationType: TASK_AUTOMATION
  autoReplies:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: AUTOMATION
    automationType: TASK_AUTOMATION
  scheduledMessages:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: AUTOMATION
    automationType: TASK_AUTOMATION
  userGroups:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: MANAGEMENT
  groupMessaging:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  basicCallForwarding:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  callViews:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Productivity & collaboration
    type: DOMAIN
  advancedCallForwarding:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: DOMAIN
  phoneMenus:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: DOMAIN
  aiCallSummaries:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: AUTOMATION
    automationType: BOT
  aiCallTranscripts:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: AUTOMATION
    automationType: BOT
  groupCalling:
    description: Coming Soon
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: DOMAIN
  callHold:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: DOMAIN
  callTransfers:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: DOMAIN
  ringOrder:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: DOMAIN
  conditionalCallRouting:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: DOMAIN
  aiCallTags:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Productivity & collaboration
    type: DOMAIN
  emailIntegration:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Integrations
    type: INTEGRATION
    integrationType: MARKETPLACE
  slackIntegration:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Integrations
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://slack.com/pricing
  zapierIntegration:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Integrations
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://zapier.com/pricing
  makeIntegration:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Integrations
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://www.make.com/en/pricing
  smsViaApi:
    valueType: BOOLEAN
    defaultValue: false
    tag: Integrations
    type: INTEGRATION
    integrationType: API
  smsViaZapierAndMake:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Integrations
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://zapier.com/pricing
  googleContactsIntegration:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Integrations
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://workspace.google.com/pricing
  webhooksIntegration:
    description: Beta
    valueType: BOOLEAN
    defaultValue: true
    tag: Integrations
    type: INTEGRATION
    integrationType: API
  hubSpotCRMIntegration:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Integrations
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://www.hubspot.com/pricing
  salesforceIntegration:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Integrations
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://www.salesforce.com/products/sales-cloud/pricing/
  gongIntegration:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Integrations
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://www.gong.io/pricing/
  userRoles:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Admin & security
    type: MANAGEMENT
  userManagement:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Admin & security
    type: MANAGEMENT
  analytics:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Admin & security
    type: INFORMATION
  reporting:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Admin & security
    type: INFORMATION
  auditLog:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Admin & security
    type: INFORMATION
  SOC2Report:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Admin & security
    type: INFORMATION
  standardSupport:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    tag: Support
    type: SUPPORT
  prioritySupport:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Support
    type: SUPPORT
  dedicatedAccountManager:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    tag: Support
    type: SUPPORT
usageLimits:
  useCanadaMessagingFeePayed:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: NON_RENEWABLE
    linkedFeatures:
    - usAndCanadaMessaging
  phoneNumbersLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 1
    unit: phone number
    type: NON_RENEWABLE
    linkedFeatures:
    - phoneNumbers
  sharedPhoneNumbersLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 10
    unit: user
    type: NON_RENEWABLE
    linkedFeatures:
    - sharedPhoneNumbers
  smsViaApiAddOnLimit:
    valueType: NUMERIC
    defaultValue: 0
    unit: message
    type: NON_RENEWABLE
    linkedFeatures:
    - smsViaApi
  smsViaZapierAndMakeAddonLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 0
    unit: message
    type: NON_RENEWABLE
    linkedFeatures:
    - smsViaZapierAndMake
plans:
  STARTER:
    description: The essentials to get you and your team up and running
    price: 19
    unit: user/month
    features: null
    usageLimits: null
  BUSINESS:
    description: For businesses looking for more call handling and automation features
    price: 33
    unit: user/month
    features:
      automaticCallRecording:
        value: true
      advancedCallForwarding:
        value: true
      phoneMenus:
        value: true
      aiCallSummaries:
        value: true
      aiCallTranscripts:
        value: true
      groupCalling:
        value: true
      callHold:
        value: true
      callTransfers:
        value: true
      ringOrder:
        value: true
      hubSpotCRMIntegration:
        value: true
      salesforceIntegration:
        value: true
      gongIntegration:
        value: true
      analytics:
        value: true
      reporting:
        value: true
    usageLimits:
      sharedPhoneNumbersLimit:
        value: .inf
  SCALE:
    description: Boost team efficiency with advanced automations and AI support
    price: 47
    unit: user/month
    features:
      automaticCallRecording:
        value: true
      advancedCallForwarding:
        value: true
      phoneMenus:
        value: true
      aiCallSummaries:
        value: true
      aiCallTranscripts:
        value: true
      groupCalling:
        value: true
      callHold:
        value: true
      callTransfers:
        value: true
      ringOrder:
        value: true
      conditionalCallRouting:
        value: true
      aiCallTags:
        value: true
      hubSpotCRMIntegration:
        value: true
      salesforceIntegration:
        value: true
      gongIntegration:
        value: true
      analytics:
        value: true
      reporting:
        value: true
      prioritySupport:
        value: true
    usageLimits:
      sharedPhoneNumbersLimit:
        value: .inf
  ENTERPRISE:
    description: For organizations with more complex requirements
    price: Contact Sales
    unit: user/month
    features:
      automaticCallRecording:
        value: true
      advancedCallForwarding:
        value: true
      phoneMenus:
        value: true
      aiCallSummaries:
        value: true
      aiCallTranscripts:
        value: true
      groupCalling:
        value: true
      callHold:
        value: true
      callTransfers:
        value: true
      ringOrder:
        value: true
      conditionalCallRouting:
        value: true
      aiCallTags:
        value: true
      hubSpotCRMIntegration:
        value: true
      salesforceIntegration:
        value: true
      gongIntegration:
        value: true
      analytics:
        value: true
      reporting:
        value: true
      auditLog:
        value: true
      prioritySupport:
        value: true
      dedicatedAccountManager:
        value: true
    usageLimits:
      sharedPhoneNumbersLimit:
        value: .inf
addOns:
  carrierReviewAndSetupFeesForUsCanadaMessaging:
    availableFor:
    - STARTER
    - BUSINESS
    - SCALE
    - ENTERPRISE
    price: 19
    unit: one-time payment
    features:
      usAndCanadaMessaging:
        value: true
    usageLimits: null
    usageLimitsExtensions: null
  useCanadaMessagingFee:
    availableFor:
    - STARTER
    - BUSINESS
    - SCALE
    - ENTERPRISE
    price: 3
    unit: /month
    features: null
    usageLimits:
      useCanadaMessagingFeePayed:
        value: true
    usageLimitsExtensions: null
  aditionalPhoneNumbers:
    availableFor:
    - STARTER
    - BUSINESS
    - SCALE
    - ENTERPRISE
    price: 5
    unit: phoneNumber/month
    features: null
    usageLimits: null
    usageLimitsExtensions:
      phoneNumbersLimit:
        value: 1
  internationalCallingAndMessaging:
    availableFor:
    - STARTER
    - BUSINESS
    - SCALE
    - ENTERPRISE
    price: See Rates
    unit: user/month
    features:
      internationalCalling:
        value: true
      internationalMessaging:
        value: true
    usageLimits: null
    usageLimitsExtensions: null
  smsViaApi:
    availableFor:
    - STARTER
    - BUSINESS
    - SCALE
    - ENTERPRISE
    price: 0.01
    unit: message
    features:
      smsViaApi:
        value: true
    usageLimits: null
    usageLimitsExtensions:
      smsViaApiAddOnLimit:
        value: 1
  extraSmsViaApi:
    availableFor:
    - STARTER
    - BUSINESS
    - SCALE
    - ENTERPRISE
    dependsOn:
    - smsViaApi
    price: 0.01
    unit: message
    features: null
    usageLimits: null
    usageLimitsExtensions:
      smsViaApiAddOnLimit:
        value: 1
  smsViaZapierAndMakeAddon:
    availableFor:
    - STARTER
    - BUSINESS
    - SCALE
    - ENTERPRISE
    price: 0.01
    unit: message
    features:
      smsViaZapierAndMake:
        value: true
    usageLimits: null
    usageLimitsExtensions:
      smsViaZapierAndMakeAddonLimit:
        value: 1
  extrasmsViaZapierAndMake:
    availableFor:
    - STARTER
    - BUSINESS
    - SCALE
    - ENTERPRISE
    dependsOn:
    - smsViaZapierAndMakeAddon
    price: 0.01
    unit: message
    features: null
    usageLimits: null
    usageLimitsExtensions:
      smsViaZapierAndMakeAddonLimit:
        value: 1
  soc2ReportAddOn:
    availableFor:
    - STARTER
    - BUSINESS
    - SCALE
    - ENTERPRISE
    price: Contact Sales
    unit: /month
    features:
      SOC2Report:
        value: true
    usageLimits: null
    usageLimitsExtensions: null