syntaxVersion: '2.1'
saasName: UserGuiding
createdAt: '2024-07-24'
version: '2024-11-09'
billing:
  monthly: 1.0
currency: USD
url: https://web.archive.org/web/20240724043312/https://userguiding.com/pricing/
features:
  guides:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  hotspots:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  checklists:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  resourceCenters:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  surveys:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  nps:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  productUpdates:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INFORMATION
  materialEngagementAnalytics:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  userDetails:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  userActivityFeed:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  goalTracking:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: AUTOMATION
    automationType: TRACKING
  abtesting:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  dailyPerformanceReports:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INFORMATION
  weeklyPerformanceReports:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INFORMATION
  userIdentification:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  userTracking:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  audienceSegmentation:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  customAttributes:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  customEvents:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  dataManagement:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  companyLevelData:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: DOMAIN
  customizableThemes:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  dynamicMaterialPersonalization:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  appearanceCustomization:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  materialDisplayPrioritization:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  onboardMaterialAccessibility:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  cssCustomization:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: DOMAIN
  localization:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: DOMAIN
  removeUserGuidingBranding:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: DOMAIN
  materialScheduling:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: DOMAIN
  rateLimiting:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: DOMAIN
  troubleShooterAccess:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: SUPPORT
  helpCenter:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: SUPPORT
  userGuidingUniversity:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: SUPPORT
  emailSupport:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: SUPPORT
  liveChatSupport:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: SUPPORT
  dedicatedCustomerSuccessManager:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: SUPPORT
  euDataHosting:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: DOMAIN
  serviceLevelAgreement:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: GUARANTEE
  customInvoicing:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: PAYMENT
  securityQuestionnaire:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: MANAGEMENT
  teams:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  domains:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: DOMAIN
  twoFactorAuthentication:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: MANAGEMENT
  roleManagement:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: MANAGEMENT
  employeeOnboardingModule:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: DOMAIN
  teamMemberActivityLog:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: DOMAIN
  singleSignOn:
    description: ''
    valueType: BOOLEAN
    defaultValue: false
    type: INTEGRATION
    integrationType: IDENTITY_PROVIDER
  googleAnalytics:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://marketingplatform.google.com/about/analytics/
  webhooks:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: API
  segment:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://segment.com/pricing/
  mixpanel:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://mixpanel.com/pricing/
  amplitude:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: API
  hubspot:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://www.hubspot.com/pricing/marketing/starter
  intercom:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://www.intercom.com/pricing
  slack:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://slack.com/pricing
  woopra:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: WEB_SAAS
    pricingUrls:
    - https://www.woopra.com/pricing/
  knowledBaseIntegrations:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: MARKETPLACE
  liveChatSoftwareIntegrations:
    description: ''
    valueType: BOOLEAN
    defaultValue: true
    type: INTEGRATION
    integrationType: MARKETPLACE
usageLimits:
  activeGuidesLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 20
    unit: guide
    type: NON_RENEWABLE
    linkedFeatures:
    - guides
  activeHotspotsLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 20
    unit: hotspot
    type: NON_RENEWABLE
    linkedFeatures:
    - hotspots
  activeChecklistsLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 2
    unit: checklist
    type: NON_RENEWABLE
    linkedFeatures:
    - checklists
  activeResourceCentersLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 1
    unit: resource center
    type: NON_RENEWABLE
    linkedFeatures:
    - resourceCenters
  activeSurveysLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 1
    unit: survey
    type: NON_RENEWABLE
    linkedFeatures:
    - surveys
  customizableThemesLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 1
    unit: theme
    type: NON_RENEWABLE
    linkedFeatures:
    - customizableThemes
  teamMembersLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 1
    unit: member
    type: NON_RENEWABLE
    linkedFeatures:
    - teams
  domainsLimit:
    description: ''
    valueType: NUMERIC
    defaultValue: 2
    unit: domain
    type: NON_RENEWABLE
    linkedFeatures:
    - domains
plans:
  BASIC:
    description: Onboard new users and engage customers throughout their lifecycles.
      Ideal for startups and SMBs.
    price: 129
    unit: /month
    features: null
    usageLimits: null
  PROFESSIONAL:
    description: Maximize activation, customer revenue, and retention. Ideal for rapidly
      growing companies.
    price: 399
    unit: /month
    features:
      companyLevelData:
        value: true
      cssCustomization:
        value: true
      localization:
        value: true
      removeUserGuidingBranding:
        value: true
      materialScheduling:
        value: true
      rateLimiting:
        value: true
      dedicatedCustomerSuccessManager:
        value: true
      euDataHosting:
        value: true
      serviceLevelAgreement:
        value: true
      customInvoicing:
        value: true
      securityQuestionnaire:
        value: true
      roleManagement:
        value: true
      employeeOnboardingModule:
        value: true
    usageLimits:
      activeGuidesLimit:
        value: 1000000000
      activeHotspotsLimit:
        value: 1000000000
      activeChecklistsLimit:
        value: 1000000000
      activeResourceCentersLimit:
        value: 1000000000
      activeSurveysLimit:
        value: 3
      customizableThemesLimit:
        value: 5
      teamMembersLimit:
        value: 5
      domainsLimit:
        value: 5
  CORPORATE:
    description: Transform your product experience. Ideal for enterprises with multiple
      products.
    price: Let's Talk
    unit: /month
    features:
      companyLevelData:
        value: true
      cssCustomization:
        value: true
      localization:
        value: true
      removeUserGuidingBranding:
        value: true
      materialScheduling:
        value: true
      rateLimiting:
        value: true
      dedicatedCustomerSuccessManager:
        value: true
      euDataHosting:
        value: true
      serviceLevelAgreement:
        value: true
      customInvoicing:
        value: true
      securityQuestionnaire:
        value: true
      roleManagement:
        value: true
      employeeOnboardingModule:
        value: true
      teamMemberActivityLog:
        value: true
      singleSignOn:
        value: true
    usageLimits:
      activeGuidesLimit:
        value: 1000000000
      activeHotspotsLimit:
        value: 1000000000
      activeChecklistsLimit:
        value: 1000000000
      activeResourceCentersLimit:
        value: 1000000000
      customizableThemesLimit:
        value: 1000000000
      teamMembersLimit:
        value: 1000000000
      domainsLimit:
        value: 1000000000
addOns:
  euDataHostingAddOn:
    availableFor:
    - BASIC
    price: Contact Sales
    unit: /month
    features:
      euDataHosting:
        value: true
    usageLimits: null
    usageLimitsExtensions: null