debugEnabled |
boolean
|
<optional>
|
|
hasContactSearch |
boolean
|
<optional>
|
True if getPhoneContacts uses the 'contain' filter |
hasAgentAvailability |
boolean
|
<optional>
|
True if getPhoneContacts also provides agent availability, false if Salesforce provides it. |
hasQueueWaitTime |
boolean
|
<optional>
|
True if getPhoneContacts also provides estimated queue wait time, false if Salesforce provides it. |
hasTransferToOmniFlow |
boolean
|
<optional>
|
True if vendor supports transfer to omni flows |
hasPendingStatusChange |
boolean
|
<optional>
|
True if vendor supports Pending Status Change |
hasSFDCPendingState |
boolean
|
<optional>
|
True if amazon connect has sfdc_pending state |
hasAutoAcceptEnabled |
boolean
|
<optional>
|
True if agent has enabled auto accept |