id |
string
|
<optional>
|
The unique contactId |
type |
"PhoneBook"
|
"Queue"
|
"PhoneNumber"
|
"Agent"
|
<optional>
|
The type of the contact, one of the CONTACT_TYPE values |
name |
string
|
<optional>
|
The label for this contact to be displayed in the UI |
phoneNumber |
string
|
<optional>
|
The phone number associcated with this contact |
prefix |
string
|
<optional>
|
Any prefix to be dialed before dialing the number (i.e. +1) |
extension |
string
|
<optional>
|
Any extension to be dialed after dialing the number |
endpointARN |
string
|
<optional>
|
|
queue |
string
|
<optional>
|
|
availability |
string
|
<optional>
|
|
recordId |
string
|
<optional>
|
Salesforce RecordId |
description |
string
|
<optional>
|
Contact Description |
queueWaitTime |
string
|
<optional>
|
Estimated Queue Wait Time |